World Product Solutions Reviews (%countItem)
World Product Solutions Rating
Address: 10901 Corporate Cir N STE B, Saint Petersburg, Florida, United States, 33716-3722
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Thought I was gettingfree trail from skinreviv then was charged 56 dollars called them to ask for money back they said I was a day late for canceling
My subscription I didnt reliaize I was obliggated to subsripe but they said they could not refund my money
Refund money back in my acct
" Bestxskin" keeps trying to run unauthorized transactions on my account.
back in the beginning of December I ordered a free trial and just had to pay for shipping. well it charged my card twice for two different products (one that I didnt know about ) it never once directed me to a page where I would sign up for a monthly subscription... this company continues to try and make unauthorized transactions. I want my money back and I want my credit information deleted from your systems.
I WANT THIS COMPANY TO DELETE ALL OF MY INFORMATION AND QUIT RUNNING MY CARD FOR SOMETHING IO DIDNT REQUEST.
In a 2 month period I was charges $547.80. I signed up for a free trial and within 2 months was charged 5 timed adding up to $547.80. I did not want.
In a 2 month period I was charges $547.80. I signed up for a free trial and within 2 months was charged 5 timed adding up to $547.80. I did not want. The charges started 09/01/19 for $109 and continued on 09/02/19 for $103 then on 10/05/19 for $109.93 then 10/25/19 for $115.94 and finally on 11/06/19 for 109.93. The only products that came were some face creams and on my bank statement they changed the company name that charged me to make it hard to pinpoint who was charging me. But every one of the different companies had the same call center and as a matter of fact I called 3 different companies at 3 different numbers and talked to the same representative all 3 times. I asked why the names were different on my bank statement and he told me that they switched names. 5 times seems deceitful to me.
I would like a refund on all of these charges and no further charges from any of their companies.
My credit card has been getting fraudulent debits from dermatin cream since October.
I Gotdermatin trial sample online,the trial sample was free but shipping was to be paid for,I used a credit card to pay for the shipment,for the trial sample in the 10th of October,since then,money had constantly been taken from the credit card fraudulently without my authorization from same company the details of the credit are as follows;
10/10/19-4.94$(Bestxskin),10/13/19-4.94$(skinXhealth.com),10/26/19-$89.18(bestxs...⇄ due to insufficient funds)
Order Number:XXXXXXX
Date 10/10/2019
Sellers address:13266 Byrd St,Suite 573 Odessa FL 335566
I would greatly appreciate if my money almost $100 would be refunded to me and the manufacturers of dermetin to stop forthwith from further debiting my credit card for any kind of transaction what so ever.
Hello, 2 days back I got another debit apart of about $89 from my credit card again,this fraud is getting out of hand.
Unbelievable! Ordered a sample of Keto Summer Body through the Worldwide Healthy Supplements website, then was attempted to be charged twice a price they sell it on the website. Three shipments arrived from nowhere, without an invoice, just a bottle. The forth shipment has never arrived. I have been promised the shipment of this product many times since November 25, 2018 with no result. The company providing customer service is not billing, not shipping. Now even their phone number is disconnected. Somebody took my money. I want them back in my wallet. The website claims "Money back guarantee". People, be aware! This is a scam!
Dear Ms.,
We apologize for the negative experience with your purchase of this product. However, we have reviewed all of our shipping records and we have never shipped any product to you and your name doesn't appear anywhere in our system. Additionally, we have never shipped or manufactured any products called "Keto Summer Body" and Worldwide Healthy Supplement has never been a customer of ours. We emailed you directly to discuss this matter with you but you did not respond.
We are a manufacturing and fulfillment company and do not sell to consumers such as yourself. We manufacture and ship products to retail merchants only. Consequently, our company never charged you for and purchase and we NEVER receive consumer credit card information nor do we ever charge consumers for any product or service.
Unfortunately, many consumers are confused by the Revdex.com website that often erroneously directs consumer complaints to the PLS site on the Revdex.com web pages. Our suggestion is that you contact the bank or credit card company you used to purchase the products and to contest the charges. This is the most effective way to reverse the charges and creates a negative report against the merchant through its bank or processor.
If you have any questions or if we can provide any additional information, please respond to through the Revdex.com.
Again, we apologize for the negative experience you have suffered.
BUYER BE WARE!!! If I could give ZERO stars, I would! Very similar to many of the reviews. Saw an ad on IG. Placed the orders for the samples. Was charged twice then an additional $79.95 was attempted to be charged. (Good thing I use a prepaid card for online purchases) I received notification that the amount was denied. My invoice has NO company info. The vendor info is not listed either. Totally sketchy!
This was supposed to be a free trial. the day after I received the product the company is trying to bill me for the next shipment. I have had no time to try the product. The number for customer service does not work.
Product_Or_Service: Naturnica Keto Power
Order_Number: XXXXXXXX
No further contact by the busi do not send me any further shipments and do not bill me
Contact Name and Title: Chris M, Legal Depart
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@privatelabelsk.in
Dear Mr.,
First let me say that we sincerely apologize that that you had a negative experience regarding your order from Violet Dream LLC, a company that is one of our customers.
Our Company, Private Label Sk.in provided manufacturing and shipping fulfillment services for Violet Dream LLC, the eMerchant from whom you purchased the product. I mention this because our company does not receive or process consumer credit/debit card or payment information. Consequently, we did not charge your credit card or receive any payment information. Nor do we solicit, market or advertise with or on behalf of Violet Dream LLC. We manufactured and shipped the product only.
We have contacted Violet Dream LLC and communicated your complaint directly to them. Today, they confirmed to us that your subscription has been cancelled. Apparently, the customer service number for Violet Dream LLC was recently changed to (XXX) XXX-XXXX and the email address for customer support is now ***@naturnica.com.
Please contact this company directly if you have any additional questions or concerns. If you are requesting a refund, you must do so by calling the customer service number or via email as we do not accept or process payment information.
It is our sincere hope that that our requesting a cancellation from Violet Dream LLC on your behalf is a successful resolution of your complaint against our company, Private Label Sk.in.
If not, please contact the undersigned directly or via the Revdex.com complaint process.
I ordered a trial of their product. It was never delivered. I was billed for $103 for product I could never try or cancel. I was told no refunds.
On 9/14/18; I saw an advertisement for skin cream called KRA'SA. I sent for a trial. The trial never came and on 10/1/18; my debit card was billed for $103.00 I called the number given on my debit card and spoke to a young lady (not American). She looked up my account (which I did not have an account number or any reference for) and stated that I was billed for the product since I had not cancelled the trial. I explained to her that I never received it. She supposedly looked up the "tracking number" and said that it was undeliverable by USPS. Funny, never had that problem before. I told her I wanted a refund and she told me "we don't give refunds", but we can give you a huge discount on products. I told her no; I want a refund of my money. She told me she will gladly cancel my account, but no refund. I reasserted my request and once again she offered me more huge discounts, but we do not give refunds. I then asked to speak to her immediate supervisor and she put me on hold; she then came back and told me all lines are busy; but they will call you back in 72 hours. She did not offer a direct line to anyone. Well....72 hours is long gone and not one word.
I want a full refund for the trial I did not receive ($2.96) and a full refund for the money they debited my account for ($103.00). I would also like punitive damages in the amount of $50.00 for their questionable business practices.
Dear Ms.,
We provided fulfillment services (mailing) for the merchant from whom you purchased products. Our company did not bill your credit card and have absolutely no involvement with the marketing, advertising or billing practices of the merchant.
We are investigating the claim and will file a full response by 11/17/2018 and appreciate your patience in the interim.
Thank you,
Chris M.
Legal Dept.
Private Label Skin
On 10/17/18, I received an email from Envisageskinintl Krasa US stating that they had approved my refund. However, it is only for $83 not for the $103 that my debit card was charged for in the beginning. This is ridiculous since I do not understand the $20 deficiency. I received no product and now they penalize me. Unacceptable! I want my money back. They state this *** take one week. I emailed them back stating I wanted all my money back.
ON 10/19/18, I receive yet another email from the same company stating my refund had been approved. Yes, you guessed it....$83.00. This time it is going to take up to 14 days to get my money. This company cannot get their stories straight. I do not want just $83.00....I want all my money back.
On 10/19/18, I received another email stating that
Dear Ms.,
We have finished investigating your claim. Neither your name or address could be located anywhere in our system. The company you ordered products from is called Envisage Skin International and is a former customer of ours. However, the last time we shipped products for Envisage was on September 5, 2017. Envisage is no longer a customer of ours and hasn't been since September 2017.
I see you ordered your products on September 14, 2018 so there is no possibility we shipped your products or provided fulfillment services and as previously stated, we never charged your credit card or took any credit card information from you or on your behalf.
Envisage must be using another fulfillment company or they may be providing such services themselves.
We are uncertain how/why our company was attached to your complaint but unfortunately, we cannot help you resolve a matter in which we had absolutely no connection.
If you have any questions or require additional information, please contact the undersigned or reach out to the Revdex.com.
Thank you,
Dear Mr.
Please contact me so that we can discuss reimbursement to you for the products you ordered as described in Revdex.com complaint #XXXXXXXX.
Thank you,
CHRIS M.
Legal
Private Label Sk.in NA, LLC
*** (Direct) or +***. ext. 117
***@PrivateLabelSk.in
I worked with this company to create a skin care line, that I sold on Amazon. They did a great job manufacturing my product, creating my label, and sourcing some great packaging. We are now selling a handful of units a day and growing. I highly recommend PLS for anyone starting a business that they want to grow. There are plenty of us business owners who work with them and do not do continuity billing.
My bank account was charged prior to the end of the trial date.
Order date 8/22. 14 day trial of Trye Slim Detox and Garcinia Cambogia. Purchase ID: ***
Order Number ***
Paid 4.95 and 5.95 for shipping with my debit/credit card. I called twice this morning and was told two different versions of when trial ended. It should have ended 9/8/18. I was charged at 6 AM on 9/8/18.
I would like a refund of the charges in the amount of $89.22 and a second charge of $89.24.
Contact Name and Title: Chris M., Legal
Contact Email: [email protected]
Dear Ms.,
Our company, Private Label Sk.in, NA LLC provided shipping and fulfillment services for the company from which you actually purchased the products. Our company did not sell you the product nor did we charge your debit/credit card. The Revdex.com apparently insists on listing our company on consumer complaints, such as yours, merely because we shipped the products to you.
Nevertheless, we have already contacted that company to determine whether you cancelled in a timely manner and to attempt to request a refund. We are waiting for the seller's response and *** contact you within 10 days.
Thank you for your patience. We will try to help you resolve this dispute in a satisfactory manner.
(The consumer indicated he/she DID NOT accept the response from the business.)
When I last spoke with Chris M. he indicated that although they were not the company that sold the product that Private Label Skin would issue a refund in order to satisfy my complaint. I told Mr. M. that I would let the Revdex.com know that this was down and I would request that the complaint be removed from his company's profile as they were not the actual seller. As of 10/25/18 no refund has been received. I understand that Private Label Skin was not the seller but Mr M. made assurances that have yet to be fulfilled. I have attempted to reach the seller to no avail. Please advise if there is any other action that I need or should take. Thank you
November 5, 2018
***
***
Drexel Hill, PA XXXXX
Dear Ms.,
Enclosed please find our check in the amount of $178.46.
As you are aware, we are a manufacturing and fulfillment company and we have no ownership interest, management or control over our fulfillment customers who are the merchant/retailers you ordered the
products from, nor do we control or oversee their marketing or billing practices. We recognize that you believe you have been harmed by that merchant but we maintain that your complaint should rest exclusively with them not us. As a company of integrity, we don't want our name associated with the dissatisfactory experience you had as a consumer and we do recognize that it was our customer and that it sold its products
to you.
You are not required to take any action with respect to removing our company's name from the complaint you filed with the Revdex.com as a condition of this refund. However, we certainly believe it is inequitable for the Revdex.com to list our company as the responsible party when we (1) did not transact any business with you or (2) take or process any payment or obtain any credit card information from you. We are simply
doing what we think is the right thing to do.
Please feel free to contact me directly if you have any questions or require additional information. We wish you all the best and hope that you will find this to be a satisfactory resolution of your complaint.
Best regards,
Chris M.
Legal Department
Private Label Sk.in
I was billed an additional $87.50 for a sample product that I was unaware of. My credit card was charged the $87.50 on 8/15/18 transaction.
Thankyou
I had ordered a $5 sample of Dermawrinkle and then on 8/15/18 was charged $87.50 for the product that I was not aware of. I would like to get my money refunded to my *** Card.
I would hope that this company will be compelled to stop their fraudulent billing.
Ms.,
We do sincerely apologize for the trouble you have had. Private Label Skin is solely a manufacturer of skin care products and Hashtag Fulfillment is strictly a third party logistics company, who manages inventory and ships product for our clients. That is the extent of our relationship with our clients. We do not manage billing or marketing practices between our clients and their customers. We are very sorry to hear about this situation. We were able to locate additional customer service information provided by our client and have included it below.
We were unable to locate your order in our system. Can you please provide us with any additional information so we can see if this a customer of ours and if so, provide you with the proper contact details to their customer service so they can resolve any billing issues.
November 13, 2018
***
***
*** XXXXX
Dear Mr.,
Enclosed please find our check in the amount of $87.50.
As you are aware, we are a manufacturing and fulfillment company and we have no ownership interest, management or control over Dermawrinkle, the merchant retailer you ordered the products from, nor do we control or oversee their marketing or billing practices. We recognize that you believe you have been harmed by that merchant but we maintain that your complaint should rest exclusively with them not us. As a company of integrity, we don't want our name associated with the dissatisfactory experience you had as a
consumer and we do recognize that Dermawrinkle was our customer and that it sold its products to you.
You are not required to take any action with respect to removing our company's name from the complaint you filed with the Revdex.com as a condition of this refund. However, we certainly believe it is inequitable for the Revdex.com to list our company as the responsible party when we (1) did not transact any business with you or (2) take or process any payment or obtain any credit card information from you. We are simply doing what we think is the right thing to do.
Please feel free to contact me directly if you have any questions or require additional information. We wish you all the best and hope that you *** find this to be a satisfactory resolution of your complaint.
Best regards,
***
Legal Department
Private Label Sk.in
Ordered a $5.00 sample ... was billed 2 different times for 2 different amounts around 200.00. I have called and asked for a refund and was told they
Ordered a 5.00 sample and was billed on my Visa 2 days later on 2 separate transactions for over 200.00. I want an immediate refund
Complete refund! They did NOT have permission to charge my Visa.
Contact Name and Title: Chris M., Legal
Contact Phone: (727) 475-6699
Contact Email: [email protected]
Dear Ms.,
Thank you for speaking with me about the order you placed with Dream Serum (855) 778-3026.
As you know, we provided shipping and fulfillment services for Dream Serum only. We did not market or advertise the product you purchased from Dream Serum and it was that merchant/retailer that sold you the product and processed your bank card.
When we spoke, you told me there was no packing slip or shipping label containing return information for the merchant/retailer or its customer service center. It is our practice to include such information with every order so we want to do what's right to correct this error for you. Even though we did not have a customer relationship with you, our management has decided to issue a check to you in the amount of $200.00.
We are delivering your check to the Revdex.com who will forward it to you.
It is our sincere hope you will find this as a complete and satisfactory resolution of your complaint as it pertains to our company.
Best regards,
Chris M.
Private Label Sk.in
(The consumer indicated he/she ACCEPTED the response from the business.)
November 5, 2018
***
***
Advance, NC 27006
Dear Ms.,
Enclosed please find our check in the amount of $200.00.
As you are aware, we are a manufacturing and fulfillment company and we have no ownership interest, management or control over Dream Serum, the merchant retailer you ordered the products from, nor do we control or oversee their marketing or billing practices. We recognize that you believe you have been harmed by that merchant but we maintain that your complaint should rest exclusively with them not us. As a
company of integrity, we don't want our name associated with the dissatisfactory experience you had as a consumer and we do recognize that Dream Serum was our customer and that it sold its products to you.
You are not required to take any action with respect to removing our company's name from the complaint you filed with the Revdex.com as a condition of this refund. However, we certainly believe it is inequitable for the Revdex.com to list our company as the responsible party when we (1) did not transact any business with you or (2) take or process any payment or obtain any credit card information from you. We are simply
doing what we think is the right thing to do.
Please feel free to contact me directly if you have any questions or require additional information. We wish you all the best and hope that you will find this to be a satisfactory resolution of your complaint.
Best regards,
Chris M.
Legal Department
Private Label Sk.in
Bella Nu free trial offer is deceptive, does not disclose "subscription" that *** follow free trial.
On 5/12 I visited a website that claimed their product was one that was making millions due to a historic "all judge vote and buy-in" from TV show Shar Tank. From website I attempted to order my "free" trial of Bella Nu skin cream. I was aware of a $4.95 s/h handling charge and provided my debit account number to cover s/h. As I continued to check out, an additional product and a $1.99 expedited shipping charge was added to my order. At that point, I realized that this was not a business I wanted to do business with. There was no option to "cancel". I had not yet submitted or confirmed my order and my only option was to close my browser. Note: in the couple steps I mention above NOTHING was mentioned about further shipment or subscriptions. on the next business day, I received a call that I could tell was coming from a call center. They identified themselves as "reps from a company from a great beauty product" - didn't identify Bella Nu. The said they could see that I had started but not completed an online order for " the product." I emphatically told them that I wasn't interested in purchasing. They thanked me and hung up. A few days later, I received the product (free sample plus the extra product that the site added automatically) THAT I DID NOT ORDER and checked my bank account. Sure enough...they charged me the 4.95 and 1.99. There was no packing slip or invoice - no contact information. For me to call them. I chalked it up to a lesson learned and moved on.
Today I noticed TWO $90+ charges on my account. The charges appeared to be from two different companies but both referenced "beauty product". I called one of the numbers and reached a rep who told me that not only had I ordered the product but that I had agreed to the subscription. When I mentioned the phone call that I rec'd about my "incomplete" order she went silent. I had already initiated a dispute and fraud complaint and told her so. She then became very agreeable and told me that she'd reverse my charges ONLY if I got my bank on the line to confirm that they wouldn't follow through with the fraud/dispute. It did a 3 way call with my bank. They agreed to stop dispute. The Bella Nu rep gave me confirmations indicating that charges would be reversed and that no further charges would apply. The rep actually asked me if I'd agree to a 75% refund since I had received the product. I demanded 100% refund and reiterated THAT I DID NOT ORDER EITHER PRODUCT. This conversation happened this morning. As of right now, the charges have not been reversed/credited. I have never filed a Revdex.com complaint. This is such blatant fraud/deceit that I felt compelled
100%refund (almost $200)
Ms.,
We do sincerely apologize for the trouble you have had. Private Label Skin is solely a manufacturer of skin care products and Hashtag Fulfillment is strictly a third party logistics company, who manages inventory and ships product for our clients. That is the extent of our relationship with our clients. We do not manage billing or marketing practices between our clients and their customers. We are very sorry to hear about this situation. We were able to locate additional customer service information for each product provided by our client and have included it below. We will also reach out directly to our customer and notify them of your complaint to have it resolved promptly.
BellaNu Customer Service:
1-833-656-9343
[email protected]
(The consumer indicated he/she ACCEPTED the response from the business.)
I appreciate the reply from hashtag fulfillment. The reason that I filed the complaint with them is because when I searched for Bella Nu I came up with nothing. Now I know Bella Nu is doing business as Private Label Skin which solidifies my belief that Bella Nu (and other companies who may fall under the Private Label Skin) are not above board. The only "hit" I got when I was trying to file my complaint against Bella Nu was Hastag Fulfillment. I will search out Private Label Skin and file a complaint with them. Thank you
Hi Ms.,
We did want to clarify from your previous comment that Private Label Sk.in is solely the manufacturer of skin care products and does not sell or market products to consumers, and Hashtag Fulfillment only provided fulfillment services to the customers of Private Label Sk.in. Bella Nu is a customer of Private Label Sk.in's. We have reached out to Bella Nu regarding your complaint and hope it is resolved promptly.
I RETURNED A PRODUCT AND NEVER GOT A REFUND , AND THEY KEEP GIVING ME THE RUN AROUND I HAVE HAD 3 DIFFERENT ADDRESSES TO SEND IT TO.
I HAVE BEEN DEALING WITH THIS COMPANY FOR 3 MONTHS AND NOW AFTER 248.00 PLUS 3 SHIPPING CHARGES ITS GETTING BAD.
ALL I ASKED FOR WAS MY MONEY BACK BUT KEEP GETTING THE RUN AROUND
Mr.,
We do sincerely apologize for the trouble you have had. Private Label Skin is solely a manufacturer of skin care products and Hashtag Fulfillment is strictly a third party logistics company, who manages inventory and ships product for our clients. That is the extent of our relationship with our clients. We do not manage billing or marketing practices between our clients and their customers. We are very sorry to hear about this situation. We were able to locate additional customer service information provided by our client and have included it below. We will also reach out directly to our customer and notify them of your complaint to have it resolved promptly.
Megadrol Customer Service:
Violet Dreams LLC
844-746-2564
(The consumer indicated he/she DID NOT accept the response from the business.)
I have for the 4th time mailed the product unopened back to the company. This is the 4th address they gave me to return it too. That was 8 days ago and I have not heard anything yet. I will call them again Monday and can almost bet they send it back again. This company has done nothing but lie from the start and they should not be allowed to continue doing so.
November 5, 2018
***
***
Brownwood, TX 76804
Dear Mr.,
Enclosed please find our check in the amount of $248.00.
As you are aware, we are a manufacturing and fulfillment company and we have no ownership interest, management or control over Violet Dreams and Megadrol, the merchant retailer you ordered the products from, nor do we control or oversee their marketing or billing practices. We recognize that you believe you have been harmed by that merchant but we maintain that your complaint should rest exclusively with them not us. As a company of integrity, we don't want our name associated with the dissatisfactory experience you
had as a consumer and we do recognize that Violet Dreams and Megadrol was our customer and that it sold its products to you.
You are not required to take any action with respect to removing our company's name from the complaint you filed with the Revdex.com as a condition of this refund. However, we certainly believe it is inequitable for the Revdex.com to list our company as the responsible party when we (1) did not transact any business with you or (2) take or process any payment or obtain any credit card information from you. We are simply doing what we think is the right thing to do.
Please feel free to contact me directly if you have any questions or require additional information. We wish you all the best and hope that you will find this to be a satisfactory resolution of your complaint.
Best regards,
Chris M.
Legal Department
Private Label Sk.in
I finally received a refund.
"Free" Trial - Pay only shipping and handling
Changed $162.93
I responded to a pop-up ad while playing a game on my tablet for a free trial of a weight loss product. My only expense was supposedly shipping and handling costs of $4.95. Although I only wanted to try the Garcinia Cambogia, when ordering it also added Mango Cleanse for an additional charge of $4.95. Two weeks later my account was charged $162.93. I had not even opened the bottles from the original trial shipment. The packing slip contained no contact information whatsoever. I eventually tracked down the company and called them for charging me for products I did not order. I was told that the "fine print" on the "free trial" page said that if I did not cancel within 14 days, I agreed to pay the full price for the products they sent. I threatened to pursue a lawsuit for this scam at which time they agreed to refund me 50% of the cost. I explained that I had not even opened either bottle and wanted to return the products for a full refund. The company told me that was not possible due to restocking fees, blah, blah, blah. Eventually they agreed to refund me $105.90, but only after I threatened a lawsuit a second time. I returned the products on 4-2-18. They received them on 4-7-18. I still have not received a single penny in refund as of today, 4-30-18.
My total cost for the "free trial", full price charge, and return shipment comes to $179.08.
Lesson learned...never order anything online unless it is from a well known national company.
I expect a full refund of $162.93. A refund of shipping charges would be nice also.
Ms.,
We do sincerely apologize for the trouble you have had. Private Label Skin is solely a manufacturer of skin care products and Hashtag Fulfillment is strictly a third party logistics company, who manages inventory and ships product for our clients. That is the extent of our relationship with our clients. We do not manage billing or marketing practices between our clients and their customers. We are very sorry to hear about this situation. We were able to locate additional customer service information for each product provided by our client and have included it below. We will also reach out directly to our customer and notify them of your complaint to have it resolved promptly.
Customer Service:
Garcinia Cambogia TI
XXX-XXX-XXXX
***@getgarciniacambogianow.com
Mango Cleanse Now
XXX-XXX-XXXX
***@mangocleansenow.com
(The consumer indicated he/she DID NOT accept the response from the business.)
Perhaps you should get more involved with your billing company and monitor their practices. The number of identical complaints regarding this exact same issue is astounding. I did receive an email on 5/14/18 that said you were refunding the $4.98 and $4.95 shipping costs, however, to date those amounts have not appeared in my account. Also, I have not received my refund for the products I promptly returned to you, unopened, therefore unused (I was charged $162.93 for items now in your possession).
I ordered Extreme Garcinia as advertised for the shipping price of $4.99. My bank account was debited for that amount and later for $69.73. This is a scam. My bank is taking care of this matter.
Ms.,
We do sincerely apologize for the trouble you have had. Private Label Skin is solely a manufacturer of skin care products and Hashtag Fulfillment is strictly a third party logistics company, who manages inventory and ships product for our clients. That is the extent of our relationship with our clients. We do not manage billing or marketing practices between our clients and their customers. We are very sorry to hear about this situation. We have been unable to locate your information in our system. On the labeled product, there should be customer service information found in the "Distributed by:" portion of the label. Could you provide us with additional information about the product or the information found in the above-mentioned section? This will better help us to locate the client you ordered from and we can better assist you in getting this matter resolved.
Thank you.
The only thing I have that identifies anyone is the address label which is from:
HF Natura , PO Box 23976, St. Petersburg, FL 33742.
Order sample only authorized shipping charges NOTHING MORE
I ordered two free sample of Jeune Fleur where I was only to pay for shipping and handling. I was sent two products. I only authorized shipping of said free sample. They charged for $84.94 and $89.03. I called the company and they stated it was for a trial period. I never signed up for any trial period. I only authorized charges for shipping. I see that numerous complaints have been filed against this company by consumers as well as celebrities is there any way a class action lawsuit can be filed against this company by the celebrities as well as those consumers who were scammed?
I want a full refund of my charges $84.94 and $89.03
Ms.,
We do sincerely apologize for the trouble you have had. Private Label Skin is solely a manufacturer of skin care products and Hashtag Fulfillment is strictly a third party logistics company, who manages inventory and ships product for our clients. That is the extent of our relationship with our clients. We do not manage billing or marketing practices between our clients and their customers. We are very sorry to hear about this situation. We were able to locate a shipment sent to you in December 2015 for an order from our client, Dermaliv. Could you provide us with additional information about the recent product you ordered so that we may be of better assistance with locating the client you purchased from?
Thank you.
Just another scam. Package arrives with no name on it, just a PO Box in St. Petersburg,Fl. Invoice has no contact information even if you wanted to call and complain or cancel any further shipments. Just another ploy to keep shipping overpriced garbage and charge your credit card. Be warned.
Mr.,
We do sincerely apologize for the trouble you have had. Private Label Skin is solely a manufacturer of skin care products and Hashtag Fulfillment is strictly a third party logistics company, who manages inventory and ships product for our clients. That is the extent of our relationship with our clients. We do not manage billing or marketing practices between our clients and their customers. We are very sorry to hear about this situation. We were able to locate customer service information provided by our client and have included it below. We will also reach out directly to our customer and notify them of your complaint to have it resolved promptly.
Pure Nitro Max Customer Service:
888-554-5857
I requested a free sample of this product a few months ago when it was offered on the internet. Every month since I have received a package containing 2 items for which I was billed $96.41 for Skinfixe yserum. I did not like the original "free" sample and did not understand why I was receiving more of it, as I had not requested any more of it. There was no information included as to where it was coming from.
I now have five months of this product with the money taken out of my credit card account. It finally dawned on me that I could Google the name given on the bottle. I'm a very senior citizen and not as swift as I once was. I called the phone number listed for Fulfillment LLC and a voice message said that there was no one to answer my call and I could leave a voicemail message. I didn't do that as I thought it was not likely that it would accomplish anything.
Ms.
We do sincerely apologize for the trouble you have had. Private Label Skin is solely a manufacturer of skin care products and Hashtag Fulfillment is strictly a third party logistics company, who manages inventory and ships product for our clients. Unfortunately, that is the extent of our relationship with our clients. We do not manage billing or marketing practices between our clients and their customers. We are very sorry to hear about this situation. We were able to locate additional customer service information provided by our client and have included it below. We will also reach out directly to our customer and notify them of your complaint to have it resolved promptly.
Decollage Institute Customer Service:
844-215-7226
This is a negative-option scam. There is no email verification, there is no price listing on ANY of the packing slips. Not even a company name!
This "company" caught us in a negative-option scam. I'm afraid our complaint is much the same as everyone else's. However, where our account differs is: we didn't catch the payments and, after about the first three months, the company/companies seemed to realize this, and started charging us 4 times per month. So, even double what their typical scam was/is. By the time we caught this, our total amount was $3,037.04. On the debit card statement, it wasn't just one company name, it was multiple. Calls to their customer service to rectify this were severely impeded, bordering on laughable (there were multiple different phone numbers we found, though they all weirdly seemed to get rooted to the same place). They know they've got you, they know they're able via their ghostlike business practices to operate with impunity. After multiple, multiple attempts to talk to someone in authority, we were granted "three months refund" (which, hypothetically, would equal $1,068.00). Well, we didn't want that (as this had been going on for about ten months). But even so, we'd take what we could get- But, we didn't even get that! They only took back two charges! One for $89.67 and one for $89.74. This goes beyond the pale- it's a way to momentarily placate you, while in essence they're lying and scamming you again. Mind you, we have every single container of this product that we were offering/insisting on sending back, perfectly sealed and unopened. They didn't want it- it's, obviously, not even about the product.
This company will claim legitimacy, they'll claim all transactions are above board- but, after the $4.95 first shipment, there is no mention of ANY price on any of the packing slips (each bottle costing you $89.00), no mention of ANY email verification (though they claim they send you emails), no website info or phone number, and weirdest of all- no mention of ANY company name! The only concrete thing on the packing slip is a po box. That's it! You are receiving products from a ghost.
They will say they're unrelated, but it's all under the banner of their name. The names of all these companies are fungible and completely irrelevant. The phone numbers as well (we got those from our debit card bill).
Here's a couple of the Revdex.com pages for the companies that show up on our bill:
https://www.Revdex.com.org/sdoc/business-reviews/skin-care/radiant-skin-in-santa...⇄ /> https://www.Revdex.com.org/west-florida/business-reviews/skin-care/revived-youth...⇄ /> https://www.Revdex.com.org/sdoc/business-reviews/skin-care/joven-skin-care-in-sa...⇄ /> https://www.Revdex.com.org/sdoc/business-reviews/skin-care/flawless-beauty-in-sa...⇄ />
At one point, before telling us they had no desire for any returned product, they did give us a different return address. Just in case it's ties into something else, i'll give it:
4174 Sorrento Valley Blvd
Ste A
San Diego, CA
Rather than see our lack of provided details as any sort of troubling mark against us, I hope the Revdex.com realizes it represents the true efficacy of this scam and this company.
I think everyone, on these Revdex.com pages for this company (as well as every fake iteration of its different names), wishes that it would stop these business practices. Unlike most others, we didn't catch the charges after the first month, though that'd be criminal enough. We were defrauded out of $3,000.00, we still have all the product (save for two) that we are willing/eager to send back. We want a refund, if not retribution. This isn't fair. Even if the normal negative-option scam was legit, we got charged double that (four products a month, instead of two!). Please, please- even if we get no refund, hold this company, and every iteration of its multiple and fungible names, accountable. They will tell you they're not associated with these businesses, that they're just the warehouse. Well, they are the SOLE piece of information on the packing slip. Any other details about all these companies is easy to evaporate- the address is not.
Ms.,
We do sincerely apologize for the trouble you have had. Private Label Skin is solely a manufacturer of skin care products and Hashtag Fulfillment is strictly a third party logistics company, who manages inventory and ships product for our clients. Unfortunately, that is the extent of our relationship with our clients. We do not manage billing or marketing practices between our clients and their customers. We are very sorry to hear about this situation. We have been searching our system looking for your information but have been unsuccessful in locating it. If you could provide us any additional details about the specific product you received, we would greatly appreciate it. We will then be able to reach out directly to our customer and notify them of your complaint to have it resolved promptly.
Thank you.
(The consumer indicated he/she DID NOT accept the response from the business.)
Hello, thank you for your response; we appreciate it. We understand your position, and have read the exact same response to every other complaint issued against you. Of course, this is just an evasion. How many times is this defense going to hold water? Your company is the ONLY listed address, the only concrete detail, in all the packing slips for all these fraudulent companies. This is the scam. You are obviously complicit.
The companies names, while pointless, easily changeable, and all stemming from the same place, are: Radiant Skin, Heavenlylook, Pearlyfeel, Fabuloussk, Revived Youth Cream, FlawlessBeauty, Perfecteyeorgan, Fabulous Eye, Fabulous Skin.
The product's names are: LuxAllure, Jaanu, Julo.
We have been defrauded out of $3000.00. We are pursuing this through all government agencies, seeking a full refund. We are including your company in our filings.
Best
Ms.,
We have received your response. We have nothing to do with billing the consumer nor the creation of on-line advertisements. We simply provide manufacturing and fulfillment services. That is it. Many of the products / brands listed on the Revdex.com site are unfamiliar to us and we will be reaching out to the Revdex.com to discuss. We want to be helpful and would be happy get on a phone call with you. Our phone number is 877-516-2200. We are hopeful you will reach out to us so that we can clear up any misunderstandings and help you connect with the retailer that you purchased the product from. We would like to help you resolve this matter.