TIVO service has been available in [redacted] for over trhee months, I will have a CSG call today to schedule the service with the best offer and credit their account $
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [Provide details of why you are not satisfied with this resolutionPlease respond here ONLY] Regards, [redacted] They say I cab check to see how much I have used......NOT even close to my request for a detailed statement stating EXACTLY where it is being used, if usage is being monitered as they say it is, then print me off a document telling me EXACTLY what websites could possibly be using GB per month...I dont think it exist,,I think they are just adding over usage whenever they want to
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [Provide details of why you are not satisfied with this resolutionPlease respond here ONLY]No where at all did I even mention a overage charge and the problem that was at hand was completely ignored, I was told a price for upgrading my account to ultra was $44.95, I said to upgrade to thatThey for some reason did not, I called back to find out why it was not done, they told me it would cost me $more then the price given to meI want them to honor the price I had agreed to Regards, Zach Conkle
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Better Business Bureau: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]
I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]
The SSN on the debt account was mistyped off by one digitIt was corrected the SSN and now [redacted] ***’s account is the only one that comes up There should be now problems schedueling the install
I confirmed that the coustomer is paying for the lowest amount of chanells and would need to upgrade to our family package to receive CNN,Spke,Weather etcI wil have a CSR call him to discuss moving him into a new package
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Provide details of why you are not satisfied with this resolutionPlease respond here ONLY]
Regards,
*** *** I have no idea what TiVo service has to do with the $credit that was promised months ago
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.Regards,*** ***
Revdex.com:
I have reviewed the response made by the
business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I still dont agree with your response, but I give up, it's pretty obvious I'm not going to get satisfaction in this matterSo just forget about it! But I promise you, if another deal comes along for internet and telephone, I'm saying good bye to youll
[Provide details of why you are not satisfied with this resolutionPlease respond here ONLY]
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Provide details of why you are not satisfied with this resolutionPlease respond here ONLY]
Regards,
*** *** Again this response in no way addresses the promised $credit from Januaryi don't believe you folks are even reading my responses as evidenced by your constant failure to address the missing credit
The equipment will be removed and the coustomer account will be credited
TIVO service has been available in [redacted] for over trhee months, I will have a CSG call today to schedule the service with the best offer and credit their account $
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [Provide details of why you are not satisfied with this resolutionPlease respond here ONLY] Regards, [redacted] They say I cab check to see how much I have used......NOT even close to my request for a detailed statement stating EXACTLY where it is being used, if usage is being monitered as they say it is, then print me off a document telling me EXACTLY what websites could possibly be using GB per month...I dont think it exist,,I think they are just adding over usage whenever they want to
We has a technician visit the home last week and a supervisor call on Friday 12/and he was informed that was everything is now working properly
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [Provide details of why you are not satisfied with this resolutionPlease respond here ONLY]No where at all did I even mention a overage charge and the problem that was at hand was completely ignored, I was told a price for upgrading my account to ultra was $44.95, I said to upgrade to thatThey for some reason did not, I called back to find out why it was not done, they told me it would cost me $more then the price given to meI want them to honor the price I had agreed to Regards, Zach Conkle
We've submitted credits for $for the customer
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Better Business Bureau: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]
I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]
I responded before the that account should be credited
A Mediacom technician went to their home on 7/6/and had a firmware update sent to their modem that increased the speed they we receiving
The coustomer infomation in our billing system has been corrected They can now call to schedul the service they want
The SSN on the debt account was mistyped off by one digitIt was corrected the SSN and now [redacted] ***’s account is the only one that comes up There should be now problems schedueling the install
I confirmed that the coustomer is paying for the lowest amount of chanells and would need to upgrade to our family package to receive CNN,Spke,Weather etcI wil have a CSR call him to discuss moving him into a new package
Coustomer was given a $credit
Tell us why hereThe installation has been completed
I spoke to customer and confirmed that everting is working properly and that I would credit her account $50.00, she said that would be fine
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Provide details of why you are not satisfied with this resolutionPlease respond here ONLY]
Regards,
*** *** I have no idea what TiVo service has to do with the $credit that was promised months ago
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.Regards,*** ***
Revdex.com:
I have reviewed the response made by the
business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I still dont agree with your response, but I give up, it's pretty obvious I'm not going to get satisfaction in this matterSo just forget about it! But I promise you, if another deal comes along for internet and telephone, I'm saying good bye to youll
[Provide details of why you are not satisfied with this resolutionPlease respond here ONLY]
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Provide details of why you are not satisfied with this resolutionPlease respond here ONLY]
Regards,
*** *** Again this response in no way addresses the promised $credit from Januaryi don't believe you folks are even reading my responses as evidenced by your constant failure to address the missing credit