XtremeGuard

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Although I find it very difficult to believe that there is no packaging or even "How to Apply guide" For screen protectors for different phone models and for different people, this whole junk shipment came with piece of paper with some instructionI have various android, iPhone model sizes, and the instruction paper (only for protectors) shows an iPhone pic with how to.This is unacceptable and deceiving sale, but I will be glad to get the resolution Sincerely, [redacted] ***

Customer has been removed from the email address list and will no longer receive emails

Received the following message from the business regarding the complaint: Revdex.com complaint- customer service [redacted] Order on 08-10-DefectiveCustomer has been issued a refund and will receive an email confirmation of the same within hoursBrent *L***Prestige SolutionsWest SouthSmithfield, Utah 84335435-915-

***,Thank you for contacting us, I am very sorry for your issues with your orderWe have responded back but I am not sure why you did not receive our later messagesI have issued a full refund and am sending a replacementIt will be slightly delayed as we are waiting for the snake mount but I have issued a full refund so it will be a free order for the issues under our satisfaction guaranteeHave a great day! -Allan

Hello,I am sorry you still haven't received your product Since you're almost out of our 60-day refund policy we'd be happy to issue a full refund on your order Or if you'd like we can still resend it Please let us know.Thanks

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Please have them refund the payment, Thank you for your help Sincerely, [redacted] ***

I am sorry you had any trouble whatsoever with your orderWe sincerely care about your satisfactionWe would like to send you a replacement for your order to remedy this issueIf this is something you would be interested in, please let us know and we will send you a replacement order as soon as possiblePlease let us know how you would like to proceed Sincerely Your Customer Service Team

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I also got an email from Wal-Mart stating the refund has been given, so as soon as Wal-Mart processes the refund I'll be happy Sincerely, [redacted]

Thank you for taking the time to contact us about your order We are happy to help you with this.I am sorry you had any trouble whatsoever with your orderWe sincerely care about your satisfactionWe would like to send you a replacement for your order to remedy this issueIf this is something you would be interested in, please let us know and we will send you a replacement order as soon as possiblePlease let us know how you would like to proceedSincerely Your Customer Service Team

We would love to provide you with a full refund of your productWhat is your order number and we will gladly process itThanks!

We have refunded the full amount

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, Resty M [redacted]

Complaint: [redacted] I am rejecting this response because: This is an unacceptable response to my complaintI would like for the company to provide the product it offered and that I orderedIt is consistent for this company to simply offer refunds and this is not wholly acceptableI'm not necessarily convinced that they are offering products for sale that they have in stock Sincerely, [redacted]

This is for customer [redacted] , regarding his order of Oct 3rdA refund was issued for this order on November 8th, confirmation number [redacted] , via PayPal.Brent *L***Prestige SolutionsWest SouthSmithfield, Utah 84335435-915-

We are sorry for any issue with your ordersWould you like a replacement? Or this does not satisfy we can give you a refund as wellThanks!

We are so sorry for the delay with the orderWe definitely want to get you your orderWe will go ahead and issue a full replacementCan we do this? We will ship it priority which will be 4-business daysWe are not sure what happened with the shipment as it was processed but did not
make it into the postal systemLets get this out to you nowThanks!

We would love to resolve any matter with this order all we need is a order number and we can issue a replacement or refundWhatever is neededThanks!

Hello,We will reship your item and we will ship it in a bubble mailer to protect against damage. Thank you

Complaint: ***
I am rejecting this response because: The merchant sent a blank message and did not actually address the issue
Sincerely,
*** ***