XtremeGuard

Dear *** ***, We apologize that you did not receive our message for the replacement we sent outWe sent out a replacement on May with USPS Tracking *** that shows it was deliveredPlease let us know if you need any further assistance. -Allan

I have contacted the Postal Service and the item has been successfully delivered to this customer on December 19th with the tracking number- ***

We are happy to help you with this.I am sorry you had any trouble with your orderWe sincerely care about your satisfactionI have gone ahead and issued a Refund for your order, expect it to process in 1-business daysHave a fantastic day! Sincerely Your Customer Service Team

Hello,We're sorry that you never received any response to your messages. We have issued the refund you have requested. Please allow 1-days for the refund to process. Have a nice day.Thank you

Thank you for taking the time to contact us about your orderWe are happy to help you with this.I am sorry you had any trouble whatsoever with your order.We sincerely care about your satisfactionWe would like tosend you a replacement for your order to remedy this issue.If this is something you
would be interested in, please let us knowand we will send you a replacement order as soon as possible.Please let us know how you would like to proceed.Sincerely Your Customer Service Team

***, Thank you for getting back to us, we have a full satisfaction guarantee and as such I have issued a full refund, no return neededHave a fantastic day-Allan

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Complaint: ***
I am rejecting this response because: The item with tracking number *** has not been shipped yetJust the pre-shipment information is availableI am not sure if this item will be shipped
Sincerely,
*** ***

We don't have official retail packaging. The only thing we can do is refund the order. Thanks

We are sorry that you have not received your item We would be happy to refund the orders that you have not received or we can send a replacement order if it would be preferred.Thank you,Prestige Solutions

Hello,I am sorry you still haven't received your product.  Since you're almost out of our 60-day refund policy we'd be happy to issue a full refund on your order.  Or if you'd like we can still resend it.  Please let us know.Thanks

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Although I find it...

very difficult to believe that there is no packaging or even "How to Apply guide" For 17 screen protectors for different phone models and for different people, this whole junk shipment came with 1 piece of paper with some instruction. I have various android, iPhone model sizes, and the instruction paper (only 1 for 17 protectors) shows an iPhone pic with how to.This is unacceptable and deceiving sale, but I will be glad to get the resolution.
Sincerely,
[redacted]

Received the following message from the business regarding the complaint: Revdex.com complaint- customer service. [redacted]. Order on 08-10-16. Defective. Customer has been issued a refund and will receive an email confirmation of the same within 24 hours. Brent *. L[redacted]Prestige...

Solutions61 West 800 SouthSmithfield, Utah 84335435-915-3385

We are sorry to hear this, would you like a full replacement or a full refund? Please just provide your six digit order ID, Thanks!

Revdex.com:
Please note:  It actually took a letter to PayPal and have them become involved before the business rectified this.  I don't think he took Revdex.com seriously.  I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

We have refunded the full amount.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Thank you for taking the time to contact us about your order We are happy to help you with this.I am sorry you had any trouble whatsoever with your order. We sincerely care about your satisfaction. We would like to send you a replacement for your order to remedy this issue. If this is something...

you would be interested in, please let us know and we will send you a replacement order as soon as possible. Please let us know how you would like to proceed. Sincerely Your Customer Service Team