Young Cleaners

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
Please modify the concept that we agreed with the company response.We were promised to get the scooter delivered by June **. I called the company many times and spoke with several representatives (Rio, Elayne, etc) and provided no solution or delivery date.I had to rent an electric scooter since I have not had it available when it was supposed to be.The company misplaced our order, but charge my credit card immediatelyI called the company to reinburse me for $($for a week of rental + delivery and pick up= $+ 13% tax) due to extra charges to rent an scooter while waiting.They refused despite mixed up my order, which was paid in timely manner.This is unfair for anyone and more so for someone who is disabled.EXPECTATION:1) As I had to rent an electric scooter (since I have not had it available when it was supposed to be), I request 1800Wheelchair provide a reinbusement or 200$ discount. They refused despite screwing my order paid in timely mannerThe company is NO TAKING responsibility AT ALL. 2) 1800Wheelchair.com SHOULD take FULL responsibility and ACKNOWLEDGE their MISTAKE. Other potential consumers should be aware of the lack of response of 1800Wheelchair.com or its Canadian partner
This is one of the reasons I am pursuing this claim
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***,I receive my refund but I would still like the report to show the lack of customer service and slow response time
Sincerely,
*** ***

We refunded the full amount *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
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*** *** *** *** * *** *** *** *** *** *** *** *** * *** I just saw the credit for this on my banks sitethank you ***

we already refunded the customer Transaction Number: ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
The return policy clearly states it can be returned within days with return approvalThe product does not meet the needs of the patient as it is not able to be folded without disassembling, and an old person already in a wheelchair can not perform the actI can't even do it
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

HiThe item Was returned to the wrong place and we never got this back I will refund you the full amount anyway and we will follow up with you regarding the Return here is your Transaction Number: ***1800wheelchairThank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I have not been refunded the monies
paid despite the item having been returned weeks ago. Numerous attempts to contact the business' customer service and accounting departments have gone unresolved. Boiler room representatives in the Philippines put caller on hold indefinitely so that customers give up
Have also attempted to communicate with CEO/President Joseph P*** but calls are not put through. Appears that litigation may be only recourse at this point
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

To whom It may concernPlease click on the product link below and you will see under our return policy No ReturnsReturns PolicyUnfortunately, we can not accept returns on this productItems damaged during delivery or sent incorrectly will be fixed or replaced at 1800wheelchair.com’s expense.See
our full return policy here.***Thanks

Credit was given Transaction Number: ***

We will issues for the $shi[[ing

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been
resolved because:1) When the complaint was initiated with Revdex.com, the Canadian option was not offered when this company name was entered.2) the main office is based in **3) there is not management in Canada and anyway to initiate a complaint in canada4) the sales receipt include a U.SPhone number for customer service so this leads one to believe that the company is actively involved in Canadian sales
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

We refunded the amount back in January see below all refunded transactions Transaction Number: *** Transaction Date: 1/**/4:23:PM Transaction Number: *** Transaction Date: 1/**/4:26:PM Approved Transaction Number: *** Transaction Date: 1/**/4:27:
PM Approved

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I
contacted you 7'days ago,and you contacted 800'wheelchair and theynsaidmtheynwoukd refund my $Since they could not provide a delivery timeI still have no credit on my account and they told me 2-3'daysThis company has done nothing but lie to me for,two,weeks, first about the chair being shipped and now,about the refund
Please refund back to my credit card
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:At this time, my complaint, ID *** regarding Wheelchair.com has been resolved
(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my
complaint has NOT been resolved because:
The company is based on USAThe payment goes to 1800Wheelchair.comProof of payment is attached1800Wheelchair.com should SOLVE this issueThey are welcome to contact their Canadian branch, BUT should NOT delegate responsibility since the payment goes to 1800Wheelchair.com.Looking forward to agreeable resolution
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved.I wish to cancel complaint against to 1800wheelchair.com ,which I requested last week I received
the product finally Thanks for the help you provided*** ***
Sincerely,
*** ***

your card will be updated in hours

We will foloow up with the refund in the next hours

Hi we are going to call the customer Today to resolve