Zeus Reviews (%countItem)
Zeus Rating
Address: 7860 W Commercial Blvd # 734, Lauderhill, Florida, United States, 33351-4324
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Paid for 18 DVDs and never received. No response to repeated emails.
Paid approximately $165 for 18 DVDs but haven't received them. Repeated emails go unanswered.
Refund my money and prevent others from his ripoff.
From: Milo
Date: Wed, Dec 5, 2018 at 9:29 AM
Subject: Re: Case # XXXXXXXX: S. ***
To: Eneida Cardona
Eneida,
I was able to locate this order. It was under a different name, Garry Huckvale. I could find no correspondence from him or anyone by the name of S. ***. I issued the refund today to Mastercard 6997 through the payment processor Stripe. It may take a few days for it to show up on his credit card. Also the email address domain of lloyd-***.com does not appear to be valid as the emails bounce and internet searches do not show it as a valid domain.
Thanks.
(The consumer indicated he/she DID NOT accept the response from the business.)
I feel sorry for this guy. After buying probably 75 or 80 DVDs, he looses my email address? Forgets my mailing address? I paid him $600 over the last couple of years and he doesn't know me anymore? Really?
I haven't seen any refund and I will never get my money back. Someone will come along and take advantage of him someday. I appreciate the Revdex.com acting on my behalf, but this man is dishonest, there's no fix for that.
From: Milo
Date: Thu, Dec 27, 2018 at 11:30 AM
Subject: Re: Case # XXXXXXXX: S. ***
To: Eneida Cardona
His order shipped. Tracking number is USPS LZXXXXXXXXXUS
Just received 3 DVDs from the seller, thank you. Here is the remaining DVDs not received, including the order numbers and dates ordered; clearly showing AWAITING SHIPMENT:
Order #XXXXXOrder Date: Sep 19th 2018 This order is marked as Awaiting ShipmentYour Order Contains:
1 x Dirigible (XXXX) DVD
1 x Ladies of the Big House (XXXX) DVD
1 x Holiday (XXXX) DVD
1 x Zoo In Budapest (XXXX) DVD
1 x The Conquering Horde (XXXX) DVD
1 x The Vice Squad (XXXX) DVD
1 x The False Madonna (XXXX) DVD
1 x The Night Of June 13th (XXXX) DVD
1 x The Broken Wing (XXXX) DVD
1 x Grand Exit (XXXX) DVD
â?¨Order #XXXXXOrder Date: Sep 8th 2018 This order is marked as Awaiting ShipmentYour Order Contains:
1 x Dirigible (XXXX) DVD
1 x The Beloved Bachelor (XXXX) DVD
1 x The Night Angel (XXXX) DVD
1 x Silence (XXXX) DVD
â?¨Order #XXXXXOrder Date: Sep 2nd 2018 This order is marked as Awaiting ShipmentYour Order Contains:
1 x Victory (XXXX) DVD
1 x His Woman (XXXX) DVD
1 x Unfaithful (XXXX) DVD
1 x Husband's Holiday (XXXX) DVD
I purchased a DVD of the 1943 film Hostages from this website. I ordered and paid for it on September 5, 2018. The website stated that they were a small operation and it might take a week or two to receive my DVD'no problem. After several weeks passed, I wrote an email to inquire. After several emails, I finally received an email with vague assurances that my product would be sent soon. After patiently waiting a few more weeks, and sending a few more emails, I finally received more vague assurances. I have heard nothing from this seller, despite repeated requests to just send my DVD or refund my money.
Product_Or_Service: DVD of Hostages (XXXX)
Order_Number: XXXXX
Refund At this point, I have ordered the DVD from another seller. I would just like my money back.
From:***
Date: Thu, Nov 15, 2018 at 9:04 AM
Subject: Re: Revdex.com Complaint Case# 90468658 (Ref#XXX-XXXXXXXX-XXXXXXXX-X-XXX)
To: Revdex.com , ***
I will make sure his order goes out today.
Thanks
(The consumer indicated he/she DID NOT accept the response from the business.)
I have already purchased this DVD from another seller. I just want my money back.
From: Charles ***
Date: Tue, Dec 18, 2018 at 2:48 AM
Subject: Re: Revdex.com Complaint Case# 90468658 (Ref#XXX-XXXXXXXX-XXXXXXXX-XX-XXXX)
To:
Hello -
I still have not seen any refund to my bank account in regard to the matter listed below. Thanks again for your assistance.
From:***
Date: Mon, Dec 31, 2018 at 10:16 AM
Subject: Re: Case # 90468658: ***
To: ***
All of his orders were refunded.
Payment was taken (credit card charged) but no product was shipped and repeated attempts to contact merchant were ignored.
Order #XXXXX was placed on Oct 2nd 2018 via website http:/www.zeusdvds.com . Order was for a custom DVD advertised on that website. The payment was taken (credit card charged) immediately and within days I received an automated email stating that my order status had changed to 'Awaiting Shipment'. That was the last communication of any kind. There has been no shipment notification nor any other type of update. I have attempted to contact the merchant at least 10 times at ***@zeusdvds.com which is the email address shown on the website and also from which the automated update was sent. I did not receive any response of any kind to any of these attempts to contact the merchant. I could not find any phone number listed on the website but I tried a phone number (XXX) XXX-XXXX I found on the Revdex.com website and nobody answers that number. I googled the merchant address and it is 'ShipPlus Postal & Packing Center'. Finally I checked scam reports and Revdex.com complaints for this merchant and there are hundreds all saying the same thing: that the merchant takes payment, does not ship anything and ignores all attempts to contact. Apparently he only ships anything if an official complain to Revdex.com or the Attorney-General is filed. I wonder why this scammer has been allowed to remain in business for so many years, apparently scamming hundreds or thousands of customers.
Ship my order ASAP with tracking number, or issue full refund of $12.99
From: Milo
Date: Mon, Nov 26, 2018 at 4:22 PM
Subject: Re: Case # XXXXXXXX: ***
To: Eneida ***
This is an order from Fei Shao under the name ***. It is the third order I have received from this person immediately followed by complaints. The order was refunded. Order XXXXX was refunded to Visa 5829 on October 29.
(The consumer indicated he/she DID NOT accept the response from the business.)
The seller says "immediately followed by complaints". His idea of 'immediately' apparently encompasses *** less than 3 or more months. Months after ordering, my orders were not received, all emails were ignored, and I had to dispute the charges with the credit card company to get a refund. Despite repeated attempts, the seller never answers emails. Many other buyers report the same issues. Yes, I have tried ordering a few times to see whether the seller got his act together, but I never had a successful order yet. Other buyers report the seller does not fill orders until an official complaint is filed through Revdex.com or the credit card company, and that has been my experience also. The only way to get any attention from the seller is to file a complaint here with the result that he acts surprised that customers complained that their money was taken but nothing ever delivered and all attempts at contact ignored. Hundreds of other complaints attest to similar behavior.
From: Milo
Date: Tue, Dec 11, 2018 at 3:33 PM
Subject: Re: Case # XXXXXXXX: ***
To: Eneida ***
She got her money back. That's my final response.
JubileeDVDs LLC zeus zeus dvds zeusdvds.com www.zeusdvds.com zeusdvds jubilee dvds jubilee jubilee dvd Stole my money, mailed nothing, no refund given
purchased 2 DVDs on 9/9/2018 from this company, Over one-month later, no discs, no refund, nothing shipped. Seems to be a scam organization with many complaints registered.
Order #: XXXXX
Ref: XXXXXXXXXXXXXXXXXXXXXXX
Method: Visa
Amount: $20.89
I want a full refund of my purchase amount.
From: Milo
Date: Mon, Oct 22, 2018 at 11:29 AM
Subject: Re: Revdex.com Complaint Case# 90467386 (Ref#XXX-XXXXXXXX-XXXXXXXX-X-XXX)
To: Revdex.com , Eneida Cardona
I initiated a refund with the payment processor today.
Thanks.
(The consumer indicated he/she DID NOT accept the response from the business.)
The refund has not posted to my account and I do not trust this seller to have initiated this transaction. I will end this procedure when my money, that has been in his account going on almost 2-months, is returned.
From: Milo
Date: Wed, Nov 7, 2018 at 11:06 AM
Subject: Re: Case # XXXXXXXX: ***
To: Eneida Cardona
It was refunded on Oct 22 according to Square.
(The consumer indicated he/she ACCEPTED the response from the business.)
I have received my refund from this seller.
Thank you.
delivered low quality DVD of purchased movie. definitely a poor copy
Date: 9/25/18. Puchase: July 19, 2018. Order# XXXXX. Amount: $12.99 USD. Payment Method: credit card.
This is a poor quality and illegal copy from a broadcast, "Encore Love". This is not a professional quality DVD from the distributor. Please refund in full the cost of the DVD and shipping totaling $12.99 to the credit card.
Refund the full purchase price and shipping to my credit card.
From: Milo
Date: Fri, Sep 28, 2018 at 8:30 AM
Subject: Re: Revdex.com Complaint Case# 90463689 (Ref#XXX-XXXXXXXX-XXXXXXXX-X-XXX)
To: Revdex.com , Eneida Cardona
Hello,
A refund was issued today for this order.
Thanks.
The DVD I purchased more than a month ago has not been received, even though payment was drawn for it on the purchase date.
A dvd ordered on August 22, 2018 has not yet been shipped to me. Order #XXXXX. Item: Sun Valley Serenade (XXXX) DVD. Payment $12.99 using Discover.
Cancellation of this order and a refund of $12.99 to my Discover account.
From: Milo
Date: Fri, Sep 28, 2018 at 8:52 AM
Subject: Re: Revdex.com Complaint Case# 90463323 (Ref#XXX-XXXXXXXX-XXXXXXXX-X-XXX)
To: Revdex.com , Eneida Cardona
Hello.
A refund for this order was issued today.
Thanks.
Document Attached***
I just received an email from Zeus DVDs stating that my order has been cancelled and a refund has been issued to my credit card as I had requested. I won't order from that company again.
I placed an order (#XXXXX) for 14 DVDs on Apr 25th, 2018 and my order has still not shipped. I have contacted the seller 6 times asking about the status of my order and I have never received a response.
Product_Or_Service: DVDs
Order_Number: #XXXXX
Delivery I no longer need one of the 14 DVDs I ordered (which I told him in my emails and website messages), but I would still like the other 13 DVDs to be delivered. I would also like to be refunded for the DVD I no longer need. I would like a discount for the 4 month delay on my order.
From: Milo
Date: Thu, Aug 30, 2018 at 10:22 AM
Subject: Re: Revdex.com Complaint Case# 90459684 (Ref#XXX-XXXXXXXX-XXXXXXXX-X-XXX)
To: Revdex.com
A refund has been initiated for this order. The customer has been notified.
Thanks.
(The consumer indicated he/she ACCEPTED the response from the business.)
I would have preferred to receive the DVDs, but a refund is acceptable.
I ordered and paid for 3 DVDs and never received them. I have contacted the company 15 times and have not received a single response.
I ordered and paid for 3 DVDs and never received them. I have contacted the company 15 times and have not received a single response. I ordered 3 Film Noir DVDs the first of May and my order was marked completed by the company on May 3rd. I still have not received the DVDs. I contacted them on their website 7 times (June 3, 14, 19, 27, July7, Aug. 1, and August 19. The company did not reply to a single e-mail. I also e-mailed the company using the e-mail contact on their webpage. Those dates were May 7, 22, 30, June 10, 13, 19, 27, and July 6. Each e-mail was an inquiry as to the status of my order. Not a single one of these 8 e-mails have been answered.
I would prefer a refund but would settle for the DVDs I ordered and paid for.
From: Milo
Date: Thu, Aug 23, 2018 at 8:27 AM
Subject: Re: Revdex.com Complaint Case# 90458892 (Ref#XXX-XXXXXXXX-XXXXXXXX-X-XXX)
To: Revdex.com
I have initiated a refund today. Mr *** has been notified.
(The consumer indicated he/she ACCEPTED the response from the business.)
I ordered a dvd from Zeus dvds. I was charged the amount but never received the dvd. I sent several emails but got no response.
I ordered a dvd titled "Staten Island Summer". I paid 12.99 to Zeus dvds but never received the dvds. I have sent several emails but got no response.
Email me back and deliver the dvd I purchased.
From: Milo
Date: Thu, Aug 23, 2018 at 8:33 AM
Subject: Re: Revdex.com Complaint Case# 90456669 (Ref#XXX-XXXXXXXX-XXXXXXXX-X-XXX)
To: Revdex.com
This order did ship, however I have initiated a refund today for Mr ***. He has been notified.
The order shipped on Aug 13 and the tracking from USPS states it was delivered. Tracking number
XXXXXXXXXXXXXXXXXXXXXX.
Never received items paid for.
On 5/28/18 I ordered 3 dvds from this company. I paid by credit card. I have never received any of them even thouh the company sent me an e-mail that my order was complete. I have e-mailed them countless times & never received a reply. I see now on the internet that these people are scam artists. The complaints go back for years. Why hasn't the Revdex.com stepped in actively to get this so-called business shut down. They have been stealing people's money for years but remain in the same location in the heart of Fort Lauderdale. Has anyone gotten Pam Bondi, the attorney general, involved? I intend to contact her office & demand to know why something isn't being done.
I want a complete refund of $30.37
All 6 of Ms. Ezards orders have been refunded. Orders XXXXX $12.99, XXXXX $12.99, XXXXX $16.98, XXXXX $30.97, XXXXX $8.99, XXXXX $12.99. In addition, tracking from USPS shows that all of these orders were delivered.
I ordered 2 DVDs a month ago and contacted the business repeatedly. I wasn't aware of all the negative reviews and kept waiting for the DVDs to arrive, They never did, even though being informed by Milo he was "catching up" on orders 3 weeks ago. Cancelled the order through my credit card company and will post as many negative reviews to warn other customers.
Ordered item not received within one month. No response to communications
Order #XXXXX for 1dvd made 5/6/18. Paid by credit card, total $12.99.. Received "order completed" email on 5/7/18.
No further communication from them within one month- no ship date, no tracking number, no response to emails sent 5/17 and 6/6. Their "check on the status of your order" does not work-multiple dead ends. No phone number.
Delivery or refund
From: Milo
Date: Fri, Jun 8, 2018 at 8:50 AM
Subject: Re: Revdex.com Complaint Case# 90448537 (Ref#XXX-XXXXXXXX-XXXXXXXX-X-XXX)
To: Revdex.com
I have initiated a refund with the payment processor today. A receipt for the refund was sent to the customer.
(The consumer indicated he/she ACCEPTED the response from the business.)
Following the Revdex.com involvement, Zeus most satisfactorily settled my complaint by first, refunding my payment, then shortly thereafter, sending a copy of the ordered item as well.
Zeus Order(#XXXXX)was placed on May 3rd. Credit card was billed immediately. Nothing has been shipped and no response to emails.
Zeus Order(#XXXXX)for a DVD was placed on May 3rd. Credit card was billed immediately.
On May 7th, an automated email was received as follows:
Hi ***
An order you recently placed on our website has had its status changed.
The status of order #XXXXX is now Completed
Order Details
Order Total: $12.99 USD
Date Placed: May 3rd 2018
Payment Method: Credit Card
A month later, nothing has been received and most emails have been ignored. On May 29th, I did get one reply as follows:
Hello.
I am working to get the orders caught up. You should be getting your order soon.
I apologize for the wait.
Thanks.
Milo.
Subsequent emails asking what is meant by 'soon', and why was my order marked as 'complete on 5/7 if it hasn't been processed still on 5/29 have again been ignored.
There is no contact phone number on the website http://www.zeusdvds.com/
The only contact option is email to ***@zeusdvds.com.
I want them to ship the item I ordered with a tracking number, so that shipment can be verified.
From: Milo
Date: Wed, Jun 6, 2018 at 8:27 AM
Subject: Re: Revdex.com Complaint Case# 90448202 (Ref#XXX-XXXXXXXX-XXXXXXXX-X-XXX)
To: Revdex.com
This order has shipped. It should be received in a couple of days.
(The consumer indicated he/she DID NOT accept the response from the business.)
This is the only way to get this business to actually send what has been paid for, or to refund the payment. Until an official complaint is lodged, they do not ship anything and ignore all messages. No doubt, the scam erlies on many people just accepting the loss and not taking the trouble to lodge official complaints. The credit card is billed immediately by the merchant. He sends out a fake 'your order has been completed' email a day or so later. But then does not ship anything for months and ignores all attempts at contact. Then, as soon as an official dispute is lodged with Revdex.com or the credit card company, he suddenly processes the order. The scam relies on most people just swallowing the loss and not taking action.
From: Milo
Date: Mon, Jun 11, 2018 at 8:52 AM
Subject: Re: Revdex.com Complaint Case# 90448202 (Ref#XXX-XXXXXXXX-XXXXXXXX-X-XXXX)
To: Revdex.com
Eneida,
I sent her order out and I also issued a refund. She should have received both by now.
Never received the product after getting emails that it was completed. Never received any response to emails and voicemail messages.
Ordered 2 dvd's from Zeus DVD on 4/16/18 and never received the dvd's. Order #XXXXX for $19.00. I never received any response to emails which I sent asking if the dvd's had been sent. I had received an email indicating that the order was complete on 4/25. Never received a call back from voicemails I had left. After waiting for a month I contacted my credit card company and notified them of the issue.
I was reimbursed by the credit card company. Lately I have been seeing auto generated emails with coupons in attempts to lure people into purchasing from them. People need to be warned not to do business with this company.
I am not requesting a resolution from Revdex.com. I just want to add my complaint to the various other people who have been scammed by this company.
From: Milo
Date: Fri, Jun 1, 2018 at 11:10 AM
Subject: Re: Revdex.com Complaint Case# 90447622 (Ref#XXX-XXXXXXXX-XXXXXXXX-X-XXX)
To: Revdex.com
The order has shipped. She should get it early next week.
I ordered and paid for a dvd on May 3rd. It never arrived, and the business owner has not responded to three emails and multiple phone calls.
On May 3, 2018, I ordered a dvd (King Gimp) from Milo and his company (Zeus DVDs aka Jubilee DVDs LLC). I received an email confirmation immediately and my credit card was charged. Four days later, on May 7th, I received an email from the company saying that my order was complete. Of course, it never arrived. My order number: XXXXX. Payment amount was $12.99. My greater concern is that this man now has my credit card number.
I want an immediate, full refund.
From: Milo
Date: Tue, Jun 12, 2018 at 10:34 AM
Subject: Re: Revdex.com Complaint Case# 90446968 (Ref#XXX-XXXXXXXX-XXXXXXXX-X-XXX)
To: Revdex.com
Eneida,
I did respond to this to say that a refund had been initiated to him prior to his filing this complaint. He should have the refund by now.
Thanks.
I ordered a DVD on 4/10/18. I have not received it as of today, 5/13/18. I have emailed company, but to no avail. I have called and no one ever answers. I do not recommend any buying from them. Fraudulent Company. I wish that I had read the reviews!
Product_Or_Service: DVD
Order_Number: XXXXX
Account_Number: MXXXXXXXXXXX
Refund I would like to be refunded my money.
I received an email on 5/14/18 from this company stating that they were going to issue me a refund. To my surprise, the money has been refunded as of today, 5/18/18. However, I will never do business with them again and highly recommend that others avoid this company. Lesson well learned!
Absolutely no response to phone messages or emails for cancelling order and refund
I ordered a movie April 1, 2018. Still not sent.
Order #XXXXX.
Ordered more movies 4/29/18. Order #XXXXX.
On the second order I accidentally ordered 2 of "It Comes Up Love". Within minutes of seeing the mistake I phoned and emailed to have them remove one of those. Never a response of any kind after 5 emails and about 6 phone calls!
No movies have been sent as of 5/4/18.
Very shady company and I am extremely angry with their business practices!
Cancellation of order immediately and a refund of $65.93
From:
Date: Wed, May 23, 2018 at 9:22 AM
Subject: COMPLAINT #XXXXXXXX
To: ***@Revdex.comsefl.org
I did receive a refund for all the movies soon after lodging the complaint.
Thank you!!
Order #XXXXX- Placed on 3/21/18 - 1 dvd ordered and after repeated questions said order was completed but it has never been shipped.
I ordered 1 dvd on 3/21 after numerous request finally received email it was completed - but never shipped - have left numerous phone calls and emails to no avail - Im leaving them daily at this point. Grant it the order was only $11.69 and was charged to my account on 3/21- this dvd was something that as hard to find and really wanted - I want to know when I will receive the order - ASAP - why is it such a problem - if it ceases to exist - I want my money back ASAP- the is no way to do business I ahem never dealt with any company like this and its very unsettling - PLEASE ADVISE it is now 4/30/18
I WANT THE DVD delivered ASAP- and the courtesy of a response ASAP and when I will get it
From: ***
Date: Tue, May 15, 2018 at 8:35 AM
Subject: Fw: Revdex.com Complaint Case# 90443393 (Ref#XXX-XXXXXXXX-XXXXXXXX-X-XXX)
To: "***@Revdex.comsefl.org"
they sent the dvd - has been resolved thanks you for your help
Never received order. No contact
Ordered 4 dvds for total of $48.66. Got confirmation of order #XXXXX. Later got email stating order was now marked as complete but I had not received dvds. Have now send 9 emails both as response to their emails and directly through website:zeusdvds.com and also left message at phone: XXX-XXX-XXXX which is listed on website and they will not respond.
I would like to receive my dvds. If that is not possible, I would like a refund of 48.66 on my credit card.
From: Milo
Date: Mon, Apr 16, 2018 at 8:46 AM
Subject: Re: Revdex.com Complaint Case# 90441410 (Ref#XXX-XXXXXXXX-XXXXXXXX-X-XXX)
To: Revdex.com
Order refund was initiated today from Stripe. Customer was notified.
(The consumer indicated he/she ACCEPTED the response from the business.)
It is very unfortunate that the company did not send the product and even more unfortunate that they did not respond to 9 emails and a phone message, forcing me to make this complaint.
However, they have now reimbursed my account so the issue can be closed.
Thank you Revdex.com for your assistance.
Order for two DVDs submitted 1/17/18. Paid $20.98. Nothing received, and owner Milo has failed to respond to several emails.
I ordered two DVDs, Act of Love and De Mayerling a Sarajevo, on January 17 last. I paid $20.98 by credit card. I have received nothing, and Milo, the proprietor, has ignored at least two emails. He has meanwhile continued to send me promotional emails for more DVDs. He sent one email asking me to review my new DVDS--which I have never gotten. He also sent one claiming that he as a backlog he's trying to clear of 2-3 weeks--but he's 10 weeks late on mine. Very unsatisfactory.
I would still prefer to receive the merchandise but must demand a refund if he can't ship at once.
To repeat: if he can ship immediately, fine. If he can't I want a refund.
Forwarded message
From: Milo
Date: Tue, Mar 27, 2018 at 11:10 AM
Subject: Re: Revdex.com Complaint Case# 90438979 (Ref#XXX-XXXXXXXX-XXXXXXXX-X-XXX)
To: Revdex.com
Refund issued today.
(The consumer indicated he/she DID NOT accept the response from the business.)
I HAVE NOT RECEIVED ANY REFUND AS OF THIS MORNING, MARCH 28. THE CASE REMAINS OPEN.
I MIGHT ADD THAT SINCE I DIDN'T ASK FOR A REFUNDI WANTED THE DVDSIT LOOKS AS IF THE SELLER IS ACCEPTING PAYMENT FOR MERCHANDISE THAT HE DOES NOT HAVE.
From: Milo
Date: Tue, Apr 10, 2018 at 12:44 PM
Subject: Re: Case # XXXXXXXX: ***
To: Eneida Cardona
As stated previously, refund was initiated by stripe.com on Mar 27 to Visa debit card 7788.
(The consumer indicated he/she ACCEPTED the response from the business.)
I have received the refund. I would have preferred to receive the dvds.
The seller seems to be advertising DVDs that he does not in fact possess for sale, and hoping that patrons will not notice that they did not arrive. I don't think he should be allowed to continue this way.