Thank you for your recent letter regarding the complaint submitted to your organization by *** ***nZotec Partners, LLC provides medical billing management services on behalf of Emergi-TrustAs such, I am responding to your inquiry on their behalfIt is our mutual goal to provide accurate
and timely billing services in a satisfying manner to the patients of Emergi-Trust.Our review of the patient's account has resulted in these findings;Two phone calls came into Zotec Partners on 12/28/The first call came in at 7;pm directly to the payment only lineThe IVR/automated system told the caller there was a zero balance as charges were at collection agencyThe second call came in at 7:pm to billing phone number and the IVFt/automated system told caller the office is closed,
Zotec Partners Phone Center operates from 8:am-4;pm ESTAs a result of these findings, we have taken the following corrective actions
I have called and spoken to Diana, explained what services mergi-Trust was billing her forWe have removed account from collections and she states she will pay balance onlineIf she has any issues paying online she will call me back directlyWe apologize for the inconvenience this has caused *** ***nAt this time, we request you close this complaint as we have resolved it in a satisfactory mannerIf you have any questions, please feel free to contact me by e-mail [email protected]
Renee ***Manager
Zotec PartnersNMeridian Street, Ste 200Carmel, IN
Revdex.com
NDelaware St#
Indianapolis, IN
RE: *** ***
File#: *** Dear Revdex.com,
Thank you for your recent letter regarding the complaint submitted to your organization by *** ***
***Zotec Partners, LLC provides medical billing management services on behalf of West Houston Radiology AssociatesAs such, I am responding to your inquiry on their behalfIt is our mutual goal to provide accurate and timely billing services in a satisfying manner to the patients of West Houston Radiology Associates
Our review of the patient’s account has resulted in these findings:
• The procedure in question for date of service 10/24/2014, was rendered to the patient
• The account was reviewed by our coding departmentPer their review the procedure was performed
• We made a call out to MrPerez- Boston on 03/26/to inform him of the resultsHe informed us that he was not going to make payment on the procedure
• We advised him due to our findings, if the account isn’t paid within 30days of the delinquent notice; we will have to turn the account over to collections
As a result of these findings, we have taken the following actions:
We did not receive a payment in the amount of $from Mr***The account was turned over to Specialized Collection Services as of 03/31/At this time Mr*** would have to contact the collection agency directly at 281-933-to remit payment
We apologize for the inconvenience this has caused Mr***At this time, we request you close this complaint as we have resolved it in a satisfactory manner
If you have any questions, please feel free to contact me by e-mail at c***@zotecpartners.com
Christy J***
Customer Service Representative
Zotec Partners
NMeridian Street, Ste
Carmel, IN
cc: Ned C***, Chief Compliance Officer
RevDex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below. I do reject the statement that "Zotec Partners started for *** *** *** for dates of services starting 1/1/15. The complaint in question appears to be before Zotec started billing for client." The statement that I received clearly states 08/24/amount due $32.50. The statement also shows that *** of Texas was also chargedThe account number on the statement is ***. As I stated before this was an x-ray that was done as part of a pre-employment physical. *** company has already paid this bill at least once and now *** ** *** is trying to scam more money out of the deal. I want everyone to be able to look *** ** *** up on the Revdex.com website and see what a bunch of crooks they are. I have been trying to resolve this issue for over two years now. I guess if you can scam an additional $off of every client that they have they will be able to afford a nice car and retire early
***
Regards,
*** ***
I am waiting for their slow response to several requests to refund $that was an over payment
First request was on 5/24/, and is now 6/12/, still they have not responded
I am considering a Revdex.com Complaint
Thank you for your recent letter regarding the complaint submitted to your organization by Suzanne HartwigsenZotec Partners, ftC provides medical billing management services on behalf Radiology Associates of North TexasAs such, lam responding to your inquiry on their behalfIt is our mutual
goal to provide accurate and timely billing services in a satisfying manner to the patients of Radiology Associates of North Texas.Our review of the patient's account has resulted in these findings:
coding department has reviewed the mammogram code on the patient's account and determined we can update the code to a screening mammogram codeAs a result of these findings, we have taken the following corrective actions:
We have corrected the mammogram code to a screening code and sent the patient's insurance a corrected claim formWe apologize for the inconvenience this has caused *** ***At this time, we request you close this complaint as we have resolved it in a satisfactory mannerIf you have any questions, please feel free to contact me by e-mail at ***
Renee ***Manager
Zotec PartnersNMeridian Street, Ste 200Carmel, IN
Thank you for your recent letter regarding the complaint submitted to your organization by *** ***Zotec Partners, LLC provides medical billing management services on behalf of Specialists Medical ImagingAs such, I am responding to your inquiry on their behalfIt is our mutual goal to
provide accurate and timely billing services in a satisfying manner to the patients of-Specialists Medical Imaging.Our review of the patient's account has resulted in these findings:The patient's insurance UMR did not have Specialists Medical Imaging's tax id # loaded as payable tax id in their systemAs a result of these findings, we have taken the following corrective actions:
JMR has corrected their system to allow Specialists Medical Imaging's tax id# as payable tax icl#Zotec Partners on behalf of Specialists Medical Imaging has appealed date of service 07/10/for the $with LJMRWe apologize for the inconvenience this has caused *** ***At this time, we request you close this complaint as we have resolved it in a satisfactory mannerIf you have any questions, please feel free to contact me by e-mail at ***
Renee ***
Manager
Zotec PartnersNMeridian Street) Ste 200Carmel, IN
This is the absolute worst third party billing company I have ever dealt withThey sent me a bill that said my insurance carrier denied payment on these services so now I was responsible for paying what was owedOkay fine, that's fairI paid the bill in fullThe same day, I went on to my insurance website and realized that this had never been submitted to themI called EZMed back and told them I just paid a bill but it had never actually been submitted through my insuranceThey said they would process a refund and I would get a new bill, if I still owed anything after it was correctly processed through insuranceAfter a few weeks and no refund, I checked back inEZMed stated they had not received any payments from my insurance companyI called the insurance company and the claim had been processedThe amount I owed ended up being about $less than what I had originally paidI have faxed the EOB over to EZMed about or times, called them over ten times and had a conference call with my insurance company and EZMedStill I wait for my refund
If you receive a bill from this company, or any other third party medical billing agency that says your insurance denied payment on a claim, make sure you check with your insurance company that it was actually processedI've spoken with people who used to work for third party medical collections agencies like this and they told me that if they can't figure out your insurance, they will just send you a bill telling you it was denied and most people will pay it without double checking, like I originally did
Revdex.com of Central IndianaN Delaware Street #2020Indianapolis, IN 46204-
RE: (***)
Dear Revdex.com of Indiana,
Thank you for your recent letter regarding the complaint submitted to your organization by *** ***Zotec Partners, LLC provides medical billing management services on behalf of *** *** PAAs such, I am responding to your inquiry on their behalfIt is our mutual goal to provide accurate and timely billing services in a satisfying manner to the patients of *** *** PA
Our review of the patient’s account has resulted in these findings:
The dates of service(s) of 02/03/were sent to *** *** *** for $
In regards to 02/09/and 02/10/dates of service; the outstanding balance remains as $We did receive a payment from Business Revenue in the amount of $which applied to the date of service of 02/09/
As a result of these findings, we have taken the following corrective actions:
I have reallocated the payment from the date of service of 02/09/2014; to the date of service 02/03/
I contacted the *** *** *** to report the payment; and ask that they close their account in the amount of $
If Mr*** has made payment to us in the amount of $he can send us proof of the payment and we will post the payment in a timely fashionMr*** can fax his proof of payment directly to me at 317-428-
We apologize for the inconvenience this has caused Mr***. At this time, we request you close this complaint as we have resolved it in a satisfactory manner
If you have any questions, please feel free to contact me by e-mail at ch***@zotecpartners.com
Christy ***
Customer Service Representative
Zotec Partners
NMeridian Street, Ste
Carmel, IN
cc: Ned *** Chief Compliance Officer
Thank you for your recent letter regarding the complaint submitted to your organization by *** ***Zotec Partners, LLC provides medical billing management services on behalf of ***As such, I am responding to your inquiry on their behalfIt is our mutual goal to provide accurate
and timely billing services in a satisfying manner to the patients of ***.Our review of the patient's account has resulted in these findings:
A refund in the amount of $was sent to the patient on 9/8/16,A refund in the amount of $is being sent to the patient on 9/16/We apologize for the inconvenience this has caused *** ***At this time, we request you close this complaint as we have resolved it in a satisfactory mannerIf you have any questions, please feel free to contact me by e-mail at ra***@zotecpartners.com
Renee A***Manager
Zotec PartnersN, Meridian Street Ste 200Carmel, IN
Revdex.com
NDelaware St#
Indianapolis, IN
RE: *** ***
File#: ***
Dear Revdex.com,
Thank you for your recent letter regarding the complaint submitted to your organization by *** *** ***Zotec Partners, LLC provides medical billing management services on behalf of West Houston Radiology AssociatesAs such, I am responding to your inquiry on their behalfIt is our mutual goal to provide accurate and timely billing services in a satisfying manner to the patients of West Houston Radiology Associates
Our review of the patient’s account has resulted in these findings:
• The procedure in question for date of service 10/24/2014, was rendered to the patient
• The account was reviewed by our coding department on 03/25/and again per the patients request on 05/28/Per the patient’s medical records the procedure was performed
As a result of these findings, we have taken the following actions:
Unfortunately, we cannot write off the balance because the service was performed according to the supporting medical documentationYou are more than welcome to contact StJoseph Medical Center, where services were rendered
We apologize for the inconvenience this has caused Mr***At this time, we request you close this complaint as we have resolved it in a satisfactory manner
If you have any questions, please feel free to contact me by e-mail at c***@zotecpartners.com
Christy J***
Customer Service Representative
Zotec Partners
NMeridian Street, Ste
Carmel, IN
cc: Ned C***, Chief Compliance Officer
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. They have finally credited my account with the payment. This case may be closed.
Thanks for your assistance,
*** ***
In response to this:
Physicians Link Centers, IncPO Box Indianapolis, IN***
Acct: ***
service date: 08/14/
thank you
*** ***
MESSAGE FROM BUSINESS:
I am trying to resolve this complaint, however I need to get more information on this. This is address to ezmedinfo.com. Our billing office bills for many clients so was hoping you could get name of billing company from complaint. I do not see it anywhere listed
Thank you,
Renee
Renee ***Billing Manager702-990-P702-606-M877-509-F*
I received a bill on October 7, from a radiology company in South Carolina billing through Zotec in Charlotte under the website name *** There was no indication on the bill that it was overdue and it was the first time I had received it A week later, on October 14, I received a call threatening me with turning the bill over to a bill collector if I didn't pay Unnecessarily aggressive and harassing in their bill collecting procedures
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***
The charges for $44.79 were cancelled with the collection agency on 9/2/16. The debt was not reported to any of the credit bureaus.
We are not aware of any website issues with processing of credit card payments.
We apologize for any inconvenience this may have caused...
you.If you need additional assistance please feel free to contact me directly at (702) 990-4933.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.As mentioned in my previous email, my contention with this charge is not whether or not the vascular study was completed by West Houston Radiologist, but whether West Houston Radiologists had my referring doctor's (Dr. B[redacted]'s) express request for the study and my consent. I respectfully request back-up paperwork confirming these two items before I can pay the balance.
Regards,
[redacted]
I am trying to resolve this complaint, however I need to get more information on this. This is address to ezmedinfo.com. Our billing office bills for many clients so was hoping you could get name of billing company from complaint. I do not see it anywhere listed....
Thank you, Renee Renee [redacted]Billing Manager 702-990-4933 P 702-606-0053 M 877-509-9501 F[redacted]
Business Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I was given this exact information each of the last four times that the company made this error. Clearly, their processes are not being changed in a satisfactory manner to prevent these issues. I appreciate the Revdex.com investigation and am in no way unhappy with Revdex.com, but this is the same lame excuse that the company continues to use and their actual performance does not improve.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.
Regards,
[redacted]
Thank you for your recent letter regarding the complaint submitted to your organization by *** ***nZotec Partners, LLC provides medical billing management services on behalf of Emergi-TrustAs such, I am responding to your inquiry on their behalfIt is our mutual goal to provide accurate
and timely billing services in a satisfying manner to the patients of Emergi-Trust.Our review of the patient's account has resulted in these findings;Two phone calls came into Zotec Partners on 12/28/The first call came in at 7;pm directly to the payment only lineThe IVR/automated system told the caller there was a zero balance as charges were at collection agencyThe second call came in at 7:pm to billing phone number and the IVFt/automated system told caller the office is closed,
Zotec Partners Phone Center operates from 8:am-4;pm ESTAs a result of these findings, we have taken the following corrective actions
I have called and spoken to Diana, explained what services mergi-Trust was billing her forWe have removed account from collections and she states she will pay balance onlineIf she has any issues paying online she will call me back directlyWe apologize for the inconvenience this has caused *** ***nAt this time, we request you close this complaint as we have resolved it in a satisfactory mannerIf you have any questions, please feel free to contact me by e-mail [email protected]
Renee ***Manager
Zotec PartnersNMeridian Street, Ste 200Carmel, IN
Revdex.com
NDelaware St#
Indianapolis, IN
RE: *** ***
File#: *** Dear Revdex.com,
Thank you for your recent letter regarding the complaint submitted to your organization by *** ***
***Zotec Partners, LLC provides medical billing management services on behalf of West Houston Radiology AssociatesAs such, I am responding to your inquiry on their behalfIt is our mutual goal to provide accurate and timely billing services in a satisfying manner to the patients of West Houston Radiology Associates
Our review of the patient’s account has resulted in these findings:
• The procedure in question for date of service 10/24/2014, was rendered to the patient
• The account was reviewed by our coding departmentPer their review the procedure was performed
• We made a call out to MrPerez- Boston on 03/26/to inform him of the resultsHe informed us that he was not going to make payment on the procedure
• We advised him due to our findings, if the account isn’t paid within 30days of the delinquent notice; we will have to turn the account over to collections
As a result of these findings, we have taken the following actions:
We did not receive a payment in the amount of $from Mr***The account was turned over to Specialized Collection Services as of 03/31/At this time Mr*** would have to contact the collection agency directly at 281-933-to remit payment
We apologize for the inconvenience this has caused Mr***At this time, we request you close this complaint as we have resolved it in a satisfactory manner
If you have any questions, please feel free to contact me by e-mail at c***@zotecpartners.com
Christy J***
Customer Service Representative
Zotec Partners
NMeridian Street, Ste
Carmel, IN
cc: Ned C***, Chief Compliance Officer
RevDex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below. I do reject the statement that "Zotec Partners started for *** *** *** for dates of services starting 1/1/15. The complaint in question appears to be before Zotec started billing for client." The statement that I received clearly states 08/24/amount due $32.50. The statement also shows that *** of Texas was also chargedThe account number on the statement is ***. As I stated before this was an x-ray that was done as part of a pre-employment physical. *** company has already paid this bill at least once and now *** ** *** is trying to scam more money out of the deal. I want everyone to be able to look *** ** *** up on the Revdex.com website and see what a bunch of crooks they are. I have been trying to resolve this issue for over two years now. I guess if you can scam an additional $off of every client that they have they will be able to afford a nice car and retire early
***
Regards,
*** ***
I am waiting for their slow response to several requests to refund $that was an over payment
First request was on 5/24/, and is now 6/12/, still they have not responded
I am considering a Revdex.com Complaint
Thank you for your recent letter regarding the complaint submitted to your organization by Suzanne HartwigsenZotec Partners, ftC provides medical billing management services on behalf Radiology Associates of North TexasAs such, lam responding to your inquiry on their behalfIt is our mutual
goal to provide accurate and timely billing services in a satisfying manner to the patients of Radiology Associates of North Texas.Our review of the patient's account has resulted in these findings:
coding department has reviewed the mammogram code on the patient's account and determined we can update the code to a screening mammogram codeAs a result of these findings, we have taken the following corrective actions:
We have corrected the mammogram code to a screening code and sent the patient's insurance a corrected claim formWe apologize for the inconvenience this has caused *** ***At this time, we request you close this complaint as we have resolved it in a satisfactory mannerIf you have any questions, please feel free to contact me by e-mail at ***
Renee ***Manager
Zotec PartnersNMeridian Street, Ste 200Carmel, IN
Thank you for your recent letter regarding the complaint submitted to your organization by *** ***Zotec Partners, LLC provides medical billing management services on behalf of Specialists Medical ImagingAs such, I am responding to your inquiry on their behalfIt is our mutual goal to
provide accurate and timely billing services in a satisfying manner to the patients of-Specialists Medical Imaging.Our review of the patient's account has resulted in these findings:The patient's insurance UMR did not have Specialists Medical Imaging's tax id # loaded as payable tax id in their systemAs a result of these findings, we have taken the following corrective actions:
JMR has corrected their system to allow Specialists Medical Imaging's tax id# as payable tax icl#Zotec Partners on behalf of Specialists Medical Imaging has appealed date of service 07/10/for the $with LJMRWe apologize for the inconvenience this has caused *** ***At this time, we request you close this complaint as we have resolved it in a satisfactory mannerIf you have any questions, please feel free to contact me by e-mail at ***
Renee ***
Manager
Zotec PartnersNMeridian Street) Ste 200Carmel, IN
This is the absolute worst third party billing company I have ever dealt withThey sent me a bill that said my insurance carrier denied payment on these services so now I was responsible for paying what was owedOkay fine, that's fairI paid the bill in fullThe same day, I went on to my insurance website and realized that this had never been submitted to themI called EZMed back and told them I just paid a bill but it had never actually been submitted through my insuranceThey said they would process a refund and I would get a new bill, if I still owed anything after it was correctly processed through insuranceAfter a few weeks and no refund, I checked back inEZMed stated they had not received any payments from my insurance companyI called the insurance company and the claim had been processedThe amount I owed ended up being about $less than what I had originally paidI have faxed the EOB over to EZMed about or times, called them over ten times and had a conference call with my insurance company and EZMedStill I wait for my refund
If you receive a bill from this company, or any other third party medical billing agency that says your insurance denied payment on a claim, make sure you check with your insurance company that it was actually processedI've spoken with people who used to work for third party medical collections agencies like this and they told me that if they can't figure out your insurance, they will just send you a bill telling you it was denied and most people will pay it without double checking, like I originally did
Revdex.com of Central IndianaN Delaware Street #2020Indianapolis, IN 46204-
RE: (***)
Dear Revdex.com of Indiana,
Thank you for your recent letter regarding the complaint submitted to your organization by *** ***Zotec Partners, LLC provides medical billing management services on behalf of *** *** PAAs such, I am responding to your inquiry on their behalfIt is our mutual goal to provide accurate and timely billing services in a satisfying manner to the patients of *** *** PA
Our review of the patient’s account has resulted in these findings:
The dates of service(s) of 02/03/were sent to *** *** *** for $
In regards to 02/09/and 02/10/dates of service; the outstanding balance remains as $We did receive a payment from Business Revenue in the amount of $which applied to the date of service of 02/09/
As a result of these findings, we have taken the following corrective actions:
I have reallocated the payment from the date of service of 02/09/2014; to the date of service 02/03/
I contacted the *** *** *** to report the payment; and ask that they close their account in the amount of $
If Mr*** has made payment to us in the amount of $he can send us proof of the payment and we will post the payment in a timely fashionMr*** can fax his proof of payment directly to me at 317-428-
We apologize for the inconvenience this has caused Mr***. At this time, we request you close this complaint as we have resolved it in a satisfactory manner
If you have any questions, please feel free to contact me by e-mail at ch***@zotecpartners.com
Christy ***
Customer Service Representative
Zotec Partners
NMeridian Street, Ste
Carmel, IN
cc: Ned *** Chief Compliance Officer
Thank you for your recent letter regarding the complaint submitted to your organization by *** ***Zotec Partners, LLC provides medical billing management services on behalf of ***As such, I am responding to your inquiry on their behalfIt is our mutual goal to provide accurate
and timely billing services in a satisfying manner to the patients of ***.Our review of the patient's account has resulted in these findings:
A refund in the amount of $was sent to the patient on 9/8/16,A refund in the amount of $is being sent to the patient on 9/16/We apologize for the inconvenience this has caused *** ***At this time, we request you close this complaint as we have resolved it in a satisfactory mannerIf you have any questions, please feel free to contact me by e-mail at ra***@zotecpartners.com
Renee A***Manager
Zotec PartnersN, Meridian Street Ste 200Carmel, IN
Zotec Company out of Carmel, IN seems to be scamming Medicare patients For us they sent a very offical looking bill from *** *** *** *** Roswell, GA
Revdex.com
NDelaware St#
Indianapolis, IN
RE: *** ***
File#: ***
Dear Revdex.com,
Thank you for your recent letter regarding the complaint submitted to your organization by *** *** ***Zotec Partners, LLC provides medical billing management services on behalf of West Houston Radiology AssociatesAs such, I am responding to your inquiry on their behalfIt is our mutual goal to provide accurate and timely billing services in a satisfying manner to the patients of West Houston Radiology Associates
Our review of the patient’s account has resulted in these findings:
• The procedure in question for date of service 10/24/2014, was rendered to the patient
• The account was reviewed by our coding department on 03/25/and again per the patients request on 05/28/Per the patient’s medical records the procedure was performed
As a result of these findings, we have taken the following actions:
Unfortunately, we cannot write off the balance because the service was performed according to the supporting medical documentationYou are more than welcome to contact StJoseph Medical Center, where services were rendered
We apologize for the inconvenience this has caused Mr***At this time, we request you close this complaint as we have resolved it in a satisfactory manner
If you have any questions, please feel free to contact me by e-mail at c***@zotecpartners.com
Christy J***
Customer Service Representative
Zotec Partners
NMeridian Street, Ste
Carmel, IN
cc: Ned C***, Chief Compliance Officer
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. They have finally credited my account with the payment. This case may be closed.
Thanks for your assistance,
*** ***
In response to this:
*
Physicians Link Centers, IncPO Box Indianapolis, IN***
Acct: ***
service date: 08/14/
thank you
*** ***
MESSAGE FROM BUSINESS:
I am trying to resolve this complaint, however I need to get more information on this. This is address to ezmedinfo.com. Our billing office bills for many clients so was hoping you could get name of billing company from complaint. I do not see it anywhere listed
Thank you,
Renee
Renee ***Billing Manager702-990-P702-606-M877-509-F
I received a bill on October 7, from a radiology company in South Carolina billing through Zotec in Charlotte under the website name *** There was no indication on the bill that it was overdue and it was the first time I had received it A week later, on October 14, I received a call threatening me with turning the bill over to a bill collector if I didn't pay Unnecessarily aggressive and harassing in their bill collecting procedures
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***
The charges for $44.79 were cancelled with the collection agency on 9/2/16. The debt was not reported to any of the credit bureaus.
We are not aware of any website issues with processing of credit card payments.
We apologize for any inconvenience this may have caused...
you.If you need additional assistance please feel free to contact me directly at (702) 990-4933.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.As mentioned in my previous email, my contention with this charge is not whether or not the vascular study was completed by West Houston Radiologist, but whether West Houston Radiologists had my referring doctor's (Dr. B[redacted]'s) express request for the study and my consent. I respectfully request back-up paperwork confirming these two items before I can pay the balance.
Regards,
[redacted]
I am trying to resolve this complaint, however I need to get more information on this. This is address to ezmedinfo.com. Our billing office bills for many clients so was hoping you could get name of billing company from complaint. I do not see it anywhere listed....
Thank you, Renee Renee [redacted]Billing Manager 702-990-4933 P 702-606-0053 M 877-509-9501 F[redacted]
Better...
Business Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I was given this exact information each of the last four times that the company made this error. Clearly, their processes are not being changed in a satisfactory manner to prevent these issues. I appreciate the Revdex.com investigation and am in no way unhappy with Revdex.com, but this is the same lame excuse that the company continues to use and their actual performance does not improve.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.
Regards,
[redacted]