I ordered my wife the Strawberry Lemonade on November 22, 2016, never received it but was billed Ordered Strawberry lemonade on 11/22/2016, I was billed on [redacted] for and never received a tracking numberI reordered the lemonade on 11/23/and a starter pack and never received the started pack on that orderI have emailed the company and they will not resolve the issueNutrition has basically stolen $from meThe [redacted] traction ID [redacted] and I have no order # from Nutrition for the purchase on 11/22/ My [redacted] Transaction ID for my order on 11/23/was [redacted] and the order # is ***I was charged $for a starter kit and didnt recieve itI was charged $for day shipping on both orders and its well over that time frameTheir $off coupons are advertisement as well the codes never worked!
I ordered sample of shake mix for $I was charged weeks later $128, refused to return money, there was nothing shown that I was signed up I ordered a shake sample for $off web ad from shakesweeks later I was charged $I was told that I had signed up for the shake mix when I ordered the sample mixThere was nothing on the ad that said I would be signed up for future orders and they refused to refund my money until the shake mix they had sent out was returnedMy bank account was negative $and I explained that by time it gets here and I send it back I would have a NSF fee added on to that and I needed my money refunded now since it was taken without my consentI finally was told I could get a 50% refund and keep the mixAfter going back and forth and being refused to speak to a manager/supervisor, I had to agree to the 50% refund since I needed some kind of money in my accountI'm so upset I was conned into this shake order and then refused my money
I placed an order on 2/20/On 2/28/I sent an email to customer care and they returned with an email on the same day stating that my order was "stuck with the carrier" and they would process a reshipment and stated to allow for to business days for shippingI called customer care on 3/7/and explained that I did not receive my product and I wanted to cancel my order and get a credit back on my cardThey told me that the product was just shipped out on 3/7/and I could not receive a credit because now it was in transitIt was supposed of been reshipped on 2/28/18!!!!!!! I have not received the product and I feel they should of honored my request and gave me a refundI highly recommend everyone not to order from them! it seems they take your money and runVery poor customer service and Nutrition is just a SCAM business
I had set up a pre order for 4/and I canceled the order on 4/- on 4/i checked my account and was still charged I had set up a pre order for 4/and I canceled the order on 4/- on 4/i checked my account and was still charged a amount I didnt authorize I immediately called and talked to a lady whom called herself the senior agent after her not assisting and asking for a supervisor over times I finally was transferred to matt Matt says that he would work on it and I informed him about the overdraft fee I received because of this, he said id have to discuss with the emailing department but he was sure it could be handled Around 230p I received a email from portia that nothing went thru I responded saying my card was charged for and need it refunded - she sent me information it was done (which I still have not seen on my acct) then I told her about the over draft fee that I do not feel responsible for and she said it is against there policy to refund overdeafs
Signed me up for "subscription" without my knowledgeSaid they cancelled my "subscription" then continued to send product and charge me The company signed me up for "subscription" - I did notThere is NO mention of subscription on the order confirmation email (I have the order confirmation email)I saw an another charge the next month, contacted the company asking what the charge was, they said that it was a mistake, that they sent the additional order email to the wrong person, it wasn't meant for meA few days later I received the product AGAIN and got charged AGAINI contacted customer service and then they said that I signed up for subscription, which I did notI asked them to cancel my subscription, they said they would and "the changes have been made to my account" and now July 1st, they charged me AGAIN and are sending more productI believe they are doing this on purposeIt is a scamStarting with not saying "subscription" on your order, to lying about it going to th
Got the sample starter kitOnce it came I tried all the products and absolutely LOVED then! I then right after recing the product went online and order full size! So excited to receive my products! So happy to have found this company! Helping me make my dreams come true
This is My second week on the shake so far so good it suppresses the hunger for about hours I choose the strawberry and Vanilla Chai I prefer the Vanilla Chai over the two the best only thing Iv'e found is when you make servings at a time the shake is really thick you have to allow it to settle for a few minutes that being said I'll continue on it for the next to weeks and at that time I'll write a review on My weight loss results
Unprofessional and Rude customer serviceI emailed to ask when they would have Moca shake avail (Sold out) on websiteI had the intention that wanted my businessI had bought a flavor I really like and wanted to spend my money to buy moreWhat business would not want that? Not I received an down right rude reply: :Lian (Nutrition Customer Experience) Oct 21, 3:PM PDT Hello Debi, I just want to let you know that the product Shake in Mocha is now in Private ReservedMeaning the only people who get this flavor are the people who subscribed to this product beforeI am very sorry if you missed it and the only option for you to be notified once we get the product goes live again, by joining our mailing list Moreover, this Toasted Coconut will be set to Private Reserve soon as wellAs of the time, we don't have any specific time when but soon we will I hope this email enlighten you a bitNo more response needed to this email Can you believe that? No need to respond ? To enlighten me? This is the worst customer service and I am very offended by the way I was treated from Lian at This company is on its ways to closing their doors fast with this type of service
I Ordered multiple items, charged immediately, no resolution, I e-mailed them several times, and they just don't acknowledge the items I haven't got Placed an order, # [redacted] on Jan 1, Order was for Free Metaboost, Starter Kit & Lifestyle BlendCard was charged on Jan 3, 2018, for full amountOn Jan 4, I got an e-mail saying the free metaboost and lifestyle blend has shippedOn Jan 9, received Lifestyle Blend & a Multivitamin via the same tracking number, UPS The metaboost & multivitamin was a mixup, which was acknowledged on social media, so I contacted customer support on Jan On Jan 12, EJ contacted me and asked for my name and zipcode to find my accountI replied on Jan 12, and on Jan I received a reply that the metaboost was being shipped outOn Jan I received an e-mail stating the starter pack was being shippedOn Jan 19, I received an e-mail stating the starter pack was delivered..(it was not it was the Metaboost)On Jan I sent an e-mail, expl
Love it, the product is good and exactly what was expected, the tastes are better than I could've imagined. I already have started to loose weight, and shipment was fast. Thank You!
Love it, the product is good and exactly what was expected, the tastes are better than I could've imaginedI already have started to loose weight, and shipment was fastThank You!
I received my order as statedI don't have any complaints about this productI will probably order moveI've only been drinking the vanilla chia shake for a week and have seen some resultsTaste is good and it keeps me full for the right amount of timeI also ordered the Tea now that I think taste great and I really like it
I ordered my wife the Strawberry Lemonade on November 22, 2016, never received it but was billed Ordered Strawberry lemonade on 11/22/2016, I was billed on [redacted] for and never received a tracking numberI reordered the lemonade on 11/23/and a starter pack and never received the started pack on that orderI have emailed the company and they will not resolve the issueNutrition has basically stolen $from meThe [redacted] traction ID [redacted] and I have no order # from Nutrition for the purchase on 11/22/ My [redacted] Transaction ID for my order on 11/23/was [redacted] and the order # is ***I was charged $for a starter kit and didnt recieve itI was charged $for day shipping on both orders and its well over that time frameTheir $off coupons are advertisement as well the codes never worked!
I ordered sample of shake mix for $I was charged weeks later $128, refused to return money, there was nothing shown that I was signed up I ordered a shake sample for $off web ad from shakesweeks later I was charged $I was told that I had signed up for the shake mix when I ordered the sample mixThere was nothing on the ad that said I would be signed up for future orders and they refused to refund my money until the shake mix they had sent out was returnedMy bank account was negative $and I explained that by time it gets here and I send it back I would have a NSF fee added on to that and I needed my money refunded now since it was taken without my consentI finally was told I could get a 50% refund and keep the mixAfter going back and forth and being refused to speak to a manager/supervisor, I had to agree to the 50% refund since I needed some kind of money in my accountI'm so upset I was conned into this shake order and then refused my money
I placed an order on 2/20/On 2/28/I sent an email to customer care and they returned with an email on the same day stating that my order was "stuck with the carrier" and they would process a reshipment and stated to allow for to business days for shippingI called customer care on 3/7/and explained that I did not receive my product and I wanted to cancel my order and get a credit back on my cardThey told me that the product was just shipped out on 3/7/and I could not receive a credit because now it was in transitIt was supposed of been reshipped on 2/28/18!!!!!!! I have not received the product and I feel they should of honored my request and gave me a refundI highly recommend everyone not to order from them! it seems they take your money and runVery poor customer service and Nutrition is just a SCAM business
I had set up a pre order for 4/and I canceled the order on 4/- on 4/i checked my account and was still charged I had set up a pre order for 4/and I canceled the order on 4/- on 4/i checked my account and was still charged a amount I didnt authorize I immediately called and talked to a lady whom called herself the senior agent after her not assisting and asking for a supervisor over times I finally was transferred to matt Matt says that he would work on it and I informed him about the overdraft fee I received because of this, he said id have to discuss with the emailing department but he was sure it could be handled Around 230p I received a email from portia that nothing went thru I responded saying my card was charged for and need it refunded - she sent me information it was done (which I still have not seen on my acct) then I told her about the over draft fee that I do not feel responsible for and she said it is against there policy to refund overdeafs
Signed me up for "subscription" without my knowledgeSaid they cancelled my "subscription" then continued to send product and charge me The company signed me up for "subscription" - I did notThere is NO mention of subscription on the order confirmation email (I have the order confirmation email)I saw an another charge the next month, contacted the company asking what the charge was, they said that it was a mistake, that they sent the additional order email to the wrong person, it wasn't meant for meA few days later I received the product AGAIN and got charged AGAINI contacted customer service and then they said that I signed up for subscription, which I did notI asked them to cancel my subscription, they said they would and "the changes have been made to my account" and now July 1st, they charged me AGAIN and are sending more productI believe they are doing this on purposeIt is a scamStarting with not saying "subscription" on your order, to lying about it going to th
Great companyFast friendly service My order arrived sooner than expected,
Surprised by the fast shippingEven more surprised that the chocolate shake taste as good as it do #veryhappy310shakecustomerð???
Love this company, have always received my orders promptly and love their products
Got the sample starter kitOnce it came I tried all the products and absolutely LOVED then! I then right after recing the product went online and order full size! So excited to receive my products! So happy to have found this company! Helping me make my dreams come true
This is My second week on the shake so far so good it suppresses the hunger for about hours I choose the strawberry and Vanilla Chai I prefer the Vanilla Chai over the two the best only thing Iv'e found is when you make servings at a time the shake is really thick you have to allow it to settle for a few minutes that being said I'll continue on it for the next to weeks and at that time I'll write a review on My weight loss results
I received my order in timely manner Have not tried everything contained in my sample pack yet So far, has been good
Unprofessional and Rude customer serviceI emailed to ask when they would have Moca shake avail (Sold out) on websiteI had the intention that wanted my businessI had bought a flavor I really like and wanted to spend my money to buy moreWhat business would not want that? Not I received an down right rude reply: :Lian (Nutrition Customer Experience) Oct 21, 3:PM PDT Hello Debi, I just want to let you know that the product Shake in Mocha is now in Private ReservedMeaning the only people who get this flavor are the people who subscribed to this product beforeI am very sorry if you missed it and the only option for you to be notified once we get the product goes live again, by joining our mailing list Moreover, this Toasted Coconut will be set to Private Reserve soon as wellAs of the time, we don't have any specific time when but soon we will I hope this email enlighten you a bitNo more response needed to this email Can you believe that? No need to respond ? To enlighten me? This is the worst customer service and I am very offended by the way I was treated from Lian at This company is on its ways to closing their doors fast with this type of service
I Ordered multiple items, charged immediately, no resolution, I e-mailed them several times, and they just don't acknowledge the items I haven't got Placed an order, # [redacted] on Jan 1, Order was for Free Metaboost, Starter Kit & Lifestyle BlendCard was charged on Jan 3, 2018, for full amountOn Jan 4, I got an e-mail saying the free metaboost and lifestyle blend has shippedOn Jan 9, received Lifestyle Blend & a Multivitamin via the same tracking number, UPS The metaboost & multivitamin was a mixup, which was acknowledged on social media, so I contacted customer support on Jan On Jan 12, EJ contacted me and asked for my name and zipcode to find my accountI replied on Jan 12, and on Jan I received a reply that the metaboost was being shipped outOn Jan I received an e-mail stating the starter pack was being shippedOn Jan 19, I received an e-mail stating the starter pack was delivered..(it was not it was the Metaboost)On Jan I sent an e-mail, expl
Love it, the product is good and exactly what was expected, the tastes are better than I could've imagined. I already have started to loose weight, and shipment was fast. Thank You!
Friendly customer service
Love the product and it offers fast convent shipping Product tastes great and I can't wait to start seeing the benefits
I love the nutrition customer service! They offer free gifts with your order and specialsQuick shipping and their products are worth it!!
Love it, the product is good and exactly what was expected, the tastes are better than I could've imaginedI already have started to loose weight, and shipment was fastThank You!
Very great productLove the taste
I received my order as statedI don't have any complaints about this productI will probably order moveI've only been drinking the vanilla chia shake for a week and have seen some resultsTaste is good and it keeps me full for the right amount of timeI also ordered the Tea now that I think taste great and I really like it