A Good Moving Company

f [redacted] Jay/B.B.B.- Enclosed above are photos of some of the damage done to our possessionsThe first & last file photos ending in #& #are two separate [redacted] Speaker Cabinets that were badly scratched up#is an end table that had received one 3/inch scratch on the middle edgeLight is reflecting onto the edge its right side(not a scratch)On #this is the photo of the scratched [redacted] WindshieldThe multiple scratches can be seen at just left of the bot [redacted] center of this photoOr just below the shock absorber spring in this photo.(Facing or looking at Harley from the front.)On #this shows the dirt on the Harley's right leather saddle bag when it was in contact with the ground of the dirt drivewayAlso, this drop caused the scratches on the windshield, as shown in #These are just a few of the things we had damage by the moving companyAlso, but not included were multiple fine scratches on our dining table, but would be hard to see in a photoAlso, the hickory floor in our sold home was scratched when nothing was put down to protect the floor surface by the moversMost of the loss was the thousands of dollars of possessions never moved by the moving companyPossessions we paid to have moved, and promised to be moved with us to our new locationRegrettably, ***

Revdex.com: I have reviewed the response made by the business, and find that this monetary resolution is satisfactory to me Regards, [redacted]

Hello - in response to your question, my main goal is warn other consumers about the business practices of A Good Moving CompanyIf asking Revdex.com to pursue a refund will ensure that consumers have the opportunity to learn from my experience, then by all means lets pursue that pathAgain, my main goal is to raise awareness such that others might be prevented from having an unfortunate outcomeThank you for your assistance

----- -, ----- -, and ------ - worked extremely hard moving our family They were timely, quick, accomodating, and carefulDefintely a great moving company

Complaint: [redacted] I am rejecting this response because: Never agreed to waive full coverage, thus per the US DOT regulations, my items were supposed to carry full value insurance and my bill reflect the costs of such Received approximately 25% of restitution thus far, seeking the remaining amount Regards, [redacted]

Our client was not enjoyable to work forWhich is fine, only out of clients are fun to work forThis is the one you don’t want Hindsight is 20/ I requested photos of damages and he refused to submit any photosI suggest there is no evidence to support damages What’s more, is that I offered to replace damaged items and he refused my offering I am happy to pay .60¢ per pound of damages in accordance with the bill of lading This household is difficult to satisfy and I will not make any further attempts to remedy their dissatisfaction I refuse his request for refundInstead I will pray for him [redacted] ***

Dear ***:If you want to claim damages you need to list them, provide suporting evidence and submit that claim to me in writtingAt that time I will send you a check when damages are verifiedIf you need help doing this call our office and I can give you instructionsIt is still unpleasent working with youEvidence of your irrational expectations are demonstrated hereYou desire for me to pay the damages, however, you are not willing to list the damages or provide evidence to support your claim.I am overwhelmingly disappointed with you Mr*** [redacted] ***

[redacted] Dear Jay Pollock/B.B.B.- It has been over two weeks(9-22-to 10-7-14) since Mr [redacted] said he would gladly pay $.60/pound on the Bill of Lading, for the damages, and loss of items he and his business has incurred to the [redacted] family Sincerely, [redacted]

The guys that moved us 0n 9/20/were -----, ------- & ----They were professional and courteousAll three worked really hard and did a fantastic job of moving usI would recommend these three guys and A Good Moving Company Highly! Thanks for doing such a great job!

Complaint: [redacted] I am rejecting this response because: Mr [redacted] is questioning my integrity, and he already knows from his employees of all the boxes of possessions that were left behind in one full side of our garage that were lost due to the wrong judgment of his companyHis heads of his team said it would all fit on one truck and it didn'tI am sending to Jay at the B.B.Ba list of all the lost items Regards, [redacted]

I have not moved yet, but so far, A Good Moving Company has been outstanding in their custoI have not moved yet, but so far, A Good Moving Company has been outstanding in their customerI have not moved yet, but so far, A Good Moving Company has been outstanding in their customer service and attention to my needsI am sure the move will exceed my expectationsIt is not everyday a company goes out of their way to bless someone with cutting edge service, friendly employees and a drive to make an experience like moving a little less overwhelming to the customerAlex has done all of that and more.er service and attention to my needsI am sure the move will exceed my expectations

[redacted] Dear Sir: A Good Moving Company respectfully does not accept Mr***'s damage claim as presented Cheerfully, [redacted] A Good Moving Company Fort Collins, Colorado Phone: (970) 412- Website: AGoodMovingCompany.com Email: [email protected]

I have used A Good Moving times and every time has been an awsome experience , very curteous and professionalI would highly recommend them to everyone!!!

The service the guys provided was awesomeThey were polite and more than helpful throughout the process of movingI'd definitely recommend them

Complaint: [redacted] I am rejecting this response because:No I am not happy with this response at allI am just blown away actually, I don't even know what to say at this pointIt IS a standard upright pianoThe weight of pianos can vary though, which I should not know as a first time piano owner (I know now thanks to google) but he SHOULD know as a moving serviceWe decided to put the piano in our walk out basement because he made a BIG deal about how they would put it wherever we wanted in the home, and if we weren't happy with it they would put it somewhere elseWherever we want he said! If he was unwilling to move it down steps, again, it is his responsibility as a business owner to ask that question upfrontOf course I don't know anything about moving pianos - I am not a moving companyIt is his job to know his own business and set his own boundariesIf they arrived and the job was not what they expected there were better solutions to be had than damaging a lot of my property and then telling me to screw offAnd it is completely unacceptable for him to attempt to damage the reputation of my company in retaliationHe has never used my company, and clearly stated in his email that he was doing it for the purpose of blackmailing me into leaving him aloneHe even said "so now you have a business decision to make." Completely unprofessional and unacceptableRegards, [redacted] ***

A Good Moving Coshowed up on time and completed the job as agreed [redacted] and his crew did an excellent job I have no hesitation in recommending them

I've used A Good Moving Company many times over several years The first time was May - Mom and dad had lived with me for some time A couple weeks earlier the doctor had called Hospice into my home for both my parents I was reeling from the reality that mom and dad were having their last weeks together That day in May I had just received a call that two hospital beds were in route from Denver The tech could set up the hospital beds only if the existing bed was removed from the room upon his arrival Company policy did not allow him to move furnitureWith absolutely no one I could call for help I put my head in my hands and said out loud, “I just need a good moving company.” Opening the phonebook I was amazed to see a moving company named “A Good Moving Company”! Coincidence? I think not “Grasshopper”Dialing the number I was painfully aware that it was unlikely any company could help me with less than an hour window [redacted] answered the phone with a huge smile Quickly explaining my situation I was braced for a kind voice to tell me it was simply impossible with such short notice Instead, he told me not to worry, help would be on the way – he would make a call and get right back to me I felt as though I had been rescued from disaster Within three minutes he called to tell me a crew would be there shortly I’m sure those guys came to help us instead of taking a break between jobs I am so very grateful They ended up moving two beds, one to the basement so it would be out of the way The fee amounted to the price of gas money – a generous tip was my pleasure My gratitude remains todayI have since used A Good Moving Company or times; and today I called them to help me again They have packed and moved my entire household twice over the last years and are happy to help me manage the heavy lifting through remodeling and other in-house effortsThese men and women are professional, polite, efficient and very hard working individualsAnd everyone was a joy to be around My recommendation could not be higher A Good Moving Company IS easy to findI always feel uplifted and well taken care of Integrity grows trust I trust this companyMany Thanks, ***, Fort Collins

I recently used A Good Moving CompanyThey extended the highest quality in customer service while providing excellent moving servicesThe level of professionalism is present from the phone call greeting explaining their services to the pick up/drop off of my belongingsThe moving crew is attentive, personable and highly skilledI did not have a doubt when entrusting the moving crew with my personal belongings - they did a wonderful job with the handling of my furniture and various other items from pick up to drop offA Good Moving Company is a reputable moving company! I highly recommend this company as your first and only choice when seeking a crew to move you!!

[redacted] Jay & Mr***- Besides all the lost possessions I have calculated the weight of the damaged items that came on the truck to be approxpoundsThe speaker cabinets, the [redacted] , the coffee table, the kitchen table, and the dining room table***

I've had to move my mentally ill brother out of his apartments a number of times for various reasonsMostly because he was going into a mental facility for a long period of timeAmong all the stress surrounding the various scenarios there's always the stress of actually moving his stuffA good moving company made this move out the easiest one everFrom the very beginning of the job [redacted] and [redacted] were on time, very professional and efficientOn top of that they were very respectful and had wonderful positive attitudes and were just great guys to work withThen there is [redacted] , the owner of the company who graciously did the job pro bono because my brother is a 100% disabled and service connected I want to thank you [redacted] , from the bottom of my heart for all of your helpIt is humbling to be on the receiving end of your incredible generosityYou guys rock