Aaron Bail Bonds Corp

Please be advised that *** *** has an outstanding balance of $1,The passed due balance on the account is $*** *** was put on a biweekly payment plan of $on April 22nd, 2016. As of today, no payment has been made since June 25th, of $Since the
initial missed payment, we have attempted to reach *** *** but the calls remained unanswered. On August 2nd, we reached out to *** *** again, we advised her to make a payment of $to lower the outstanding balance and we would set her up on a new payment plan*** *** did state she can make a payment of $"whenever she can", due to the fact the *** *** has not been consistent with her payments and vagueness of a payment date , we denied $paymentWe have been in contact with *** *** since her initial missed payment, however, *** *** did not offer to make any payments until now, this has caused her balance to become delinquentAttached you will find *** *** payment historyThe only way we will accept $payment is if *** *** signs up for automatic pullsThis means that every week she will authorize Aaron Bail Bonds to debit her credit card in the amount of $Otherwise, *** *** needs to come up with at least $to bring down the passed due balance and we will set her up on a new payment planPlease be advised that final notices have been sent out on August 2nd, Lack of payment will result in the file being transferred to a collections agency

We will need more information in regards to the complaint in order to locate the filePlease provide the name of the defendant or power number associated with the fileThank you

Regarding the above customer’s complaint, this bond was posted. The above customer started the bail process on May 30, 2015. The bond was then posted on May 30, for a $50,bail. We are not a “scam” company and have a right to review all informationreceived to protect a
$50,liability amount. However, since the bond has been posted, there is no refund for service and there is balance owed for remaining of premiumMake sure you keep up with payments to avoid further legal actions by usPlease see attached copy of posted bond

To whom it may concern; In response to *** *** complaint stating that her refund check had not beenreceived yet, please see attached documents for copy of check and letter thatwas mailed out on December 30, to *** *** address. *** ***should be receiving her check soon (if
she has not already), however, we haveno control over the United States Postal Service regular mail delivery. Standard post mail is listed as 2-business days at ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
Regards,
*** ***

A refund form was requested by complainant on May 6, 2016, and was emailed to his email address provided on the same day. Once the refund form has been completed and sent to our Refunds Department, we will process his request. Our refund policy was explained, as well as being listed in
the office and on receipt

*** *** *** was set up on a weekly payment plan to pay off two bails that she posted for a defendant with our companyPayments were being received as per the contract until October 28,After this date we did not receive weekly payments, which breached the contract we initially had with the
indemnitorThe calls began after the missed paymentsOn November 18,payments began coming in againAs of now *** *** is on a bi-weekly payment agreement of $Next payment is due 12/09/If the indemnitor complies with this agreement, no calls will be made

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.] Hours after posting my last message I received a call the the collateral check was ready my pick upI picked up the check and it was in the correct amountMy entire refund amount is now in my possessionThank you Revdex.com for your assistance.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

We would need more
specific information such as Defendant’s complete name and date of birth.
We are also unable to locate complainant’s information by the phone number they
provided as this number is not in our company database.We assume that this complainant could be a ex-employee or
our competitor.If it is our debtor and did not try to satisfy its debts, of course we are bad for asking for our money.If you paid as promised or at least try, no one would contact you.We don't have reason to contact our costumers that try to keep their promiseIt would be un-ethical and lost of laborAlso if you did not pay it is theft of services and no theft is good theftIt is shameful actGoing forward give to us Defendants name; Indemnitors name and we will review or records

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meI'd also like a written copy of this new payment atrangment
Regards,
*** ***

Complaint: ***
I am rejecting this response because: I received a phone call yesterday stating for me to give them a call for alternatives instead of refund for *** ***And I show no receipts attached for my credit card refund nor have not received a check for balance for *** ***Today is Day so I guess I'm to assume check is in mail!
Regards,
*** *** ***

The file was sent to collections because you did not comply with the agreement that was madeNeither did you answer any of our calls or return themWe had no option but to transfer the file to *** *** *** Since the file is no longer with Aaron Bail Bonds, we cannot assist you
Please contact *** *** ***

Regarding the above customer’s complaint, a refund is currently being processedas it was requested on Monday, April 13, 2015. Twenty four hours has notyet passed since the refund was requested Our refund
policy is clearlylisted on the customer’s receipt as well as being posted in all our officelocations which states that all refunds are processed within 3-business days. The above named customer has also just recently used our services to post bailfor her sister, which was in February 2015, and bail was posted February 6,2015. *** *** is familiar with our office procedures as she has usedour company in the past. She was also aware of the additional requestneeded before a $21,would be posted by our company

Complaint: ***
I am rejecting this response because:they keep calling me and they take cash why don't they give cash? and I ask for a refund within one hourthey are crookes that use my cash to bail out othersand then give me a check what if I do not have a bank or believe in banks or have a credit card which most banks want to prove I am who I amso tell arron if this is the best the Revdex.com can do well I wont even go there
Regards,
*** ***

Complaint: ***
I am rejecting this response because: I live in *** county not bergen county I was clearly told for bail and just me no one else has to sign Beth clearly said she will call me if there were any holds I am still waiting for Aarons to call to tell me there any holds, also I did not sign in the contract about being harassed or being recorded without my knowledge, they are recording people without telling them first
Regards,
*** ***

*** *** is an indemnitor who co-signed on a $35,bail for defendant *** *** As per the contract that *** *** has signed with the company, *** *** is responsible to pay $weekly days after the bail is postedThe bail was posted June 22, 2016, the first payment made, after
the bail was posted, was $on June, 29, Ever-after, the agreement was not complied and letters of demand was sent out on October 6th, Indemnitor has been making payments at different amounts and dates sinceOn November 19th, a verbal agreement between *** *** and a supervisor was made to make bi-weekly payments of $starting November 25th, If *** *** complies to the payment agreement, no calls will be made in regards to past due payments

Please
note that the above referenced complainant is not a signer nor has signed any
documentation regarding a bail for Defendant *** *** therefore, I am
limited to the amount of confidential information to expose to a non-signer or
non-customer.
The Defendant’s bail was set for $55,and required a bail source
hearing. Our company had been in communication with the prosecutor, and
so on, in which more information was being requested for the bail source to be
approved. Unfortunately, this is not in the hands of Aaron Bail
Bonds. On October 28, a Bail Source Inquiry Questionnaire packet was
prepared and submitted for review by the prosecutor. On October 29, 2015,
the prosecutor called and stated that the Inquiry Packet will not be approved
as is, and will need to schedule a bail source hearing.
If *** *** *** had been calling our office herself, and the lines had
been disconnected, then it may be due to the fact that she is not a signer on
the bail, and therefore our staff cannot communicate information to her.
A refund had already been sent and has since been cashed

Regarding the complaint from *** ***, she signed documents as a co-signer for Defendant *** *** bail bond that was posted in August 2012. A full 10% premium was never paid on the file, therefore, there is a balance due and owing along with any attorney/court fees that will
follow. This file has since been forwarded to a collections attorney. *** *** must contact the collections attorney that has reached out to her, we no longer have this file

In response to the customer complaint for *** ** *** regarding “Refund or Exchange Issues” the matter has been resolvedThe customer requested a refund on 5/13/and agreed to the refund policy which states Business Days On 5/20/a check was mailed (within the specified
time frame) for the amount of $1,

To reiterate the original point of the complaint, regarding a refund, please note the following as it will beexplained again: Business days does not include weekends (Saturday or Sunday). Therefore, when a refund form is filledout after 5pm on a business day, the refund department will receive that form on the following business day (department is open Monday through Friday, 10am to 5pm). The Complainant’s refund form was filled out on July 16, after 5pm, Thursday, and the department received this form on Friday, July 17, 2015. Friday would be the first business day. Monday, July 20, 2015, is when Complainant filed a complaint, and this date would have made it the 2nd business day, which had not even been a full business day when complaint was received. These forms were provided the other day. The gentleman that advised the Complainant about the credit cardprocessing times, unfortunately, does not work in the Refund Department, and is not trained on how this process works, and apologize for any miscommunication.Regarding Complainant’s phone calls, as I mentioned in my previous response, the call conversations wereverified. I will not be reviewing any other dates or times of phone calls as it is irrelevant. Again, to reiterate the original point, when a credit card is refunded, we do not control the credit card/debit cardprocessing times of when it appears in the card holders account. The complainant’s refund has already been processed and I would strongly advise her to contact her creditcard company for information on how long a return will show on her card. Attached are copies of the credit receipts