Adidas.com

Dear [redacted]
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Thank you for your e-mail and your interest in adidas!
 
We do apologize for the issues experienced with the adidas.com website while attempting to place an order for the Yeezy Boost. The Yeezy 350 Boost shoes sold out within a matter of minutes and the sheer volume of customers attempting to order the Yeezy's delayed our website from updating carts for several hours. We have forwarded information about your experience to the Originals team as well as our adidas.com call center for quality control purposes.
 
You can check for future restocks and news regarding the Yeezy's at http://www.adidas.com/us/kanye
 
We are grateful for input such as yours expressing your experiences relating to our products.  adidas strives to be the leading sports brand in the world, and your feedback is vital to achieving that goal.
 
 Please accept our apologies for any inconvenience this may have caused you.
 
Should you have any further questions or comments, please contact our Consumer Relations Department at (800) [redacted], between 7:00 am and 5:00 pm PST, Monday through Friday.
 
Thank you,
adidas America
Consumer Relations

The return was processed on 1/27/2015 and credit in the amount of 99.27 was issued.  The credit posted on 1/29/2015 for order [redacted]