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Aldous & Associates

4625 S 2300 E Ste 207, Holladay Cottonwood, Utah, United States, 84117-4582

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Reviews Collections Agencies, Collection Attorney Aldous & Associates

Aldous & Associates Reviews (%countItem)

Under the FAIR DEBT COLLECTION PROTECTION ACT, I have the right to bring this information forth to a judge in my area, to file suit against your company, for not taking the proper steps to be sure that all of those doing business with your organization provide ID, social, and all other personal information matching the identification of the individual attempting to secure the account. The law states "one should have a legal STATE ID valid in person" before any account should be opened, as of date, I have never done business with your organization, which leads me to ask "How did you manage to report this fraudulent account to my credit file with Transunion, Equifax, and Experian credit reports. This is also my second letter to your organization, I previously asked you to provide me with proper debt validation, this has been well over 30 days ago and I have yet to receive a valid response.

Be advised, I have retained legal counsel, and under federal law, you are required to remove this fraudulent account from my Transunion, Equifax, and Experian credit files, as I have filed a complaint with the Federal Trade Commission, my legal instrument is attached. My lawyer is prepared to file a motion in the court in 8 business days if this account is not removed from my credit file, as I have never done business with your organization and should not be responsible for any fraudulent accounts and information placed on my personal credit files due to my personal information being used against my knowledge. I have also contacted my local police department, as I was advised to.
I hereby state that the information above is true, to the best of my knowledge. I also confirm that the information here is both accurate and complete, and relevant information has not been omitted.

Please contact each credit bureau which whom you have illegally reported this account with and ask for them to remove this information as it is not accurate, and is causing my overall creditworthiness great damage.

Thank you for a swift resolution

Aldous & Associates Response • Jul 23, 2019

We are collecting this debt for Riviera Fitness and reserve the rights to report on credit if the debt is valid or not paid off in full within 4 months of being in our office. On 2/5/2017 we sent you a letter notifying you of this debt along with the encouragement to send in a dispute letter to our office if you did not agree with this debt. We did not receive any letter from you and thus we believe the original creditor, Riviera Fitness, to be in the right. If you disagree, please send in a dispute letter to our address and we would be happy to look into the matter. As for now, this debt is valid and it is because of a breach in the contract between you and Riviera Fitness. Please call and make payment when able.

Customer Response • Jul 29, 2019

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.

Sincerely

I was given a membership to golds gym as a gift , I was asked to renew but I was not willing to . They harassed me over the phone . I never stepped foot in their gym again or agreed to renew. The turned this over to collection and aldous and associates has an unpaid mark on my credit for 136.00

Aldous & Associates Response • Jul 16, 2019

We contacted the original creditor to verify your dispute and see if your debt is valid. They were unable to locate any signed contract between you and them, and have thus waived the debt. Upon hearing back from them we have closed your account. Any negative mark on your credit will be removed by the end of the month. We apologize for the inconvenience this has caused.

Customer Response • Jul 16, 2019

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.

Sincerely

On May 15, 2019, I received a letter from Aldous & Associates, a law firm collecting on behalf of Victra Wireless. They claimed I owed $35.81 for early deactivation of a Verizon Wireless service agreement. I have been in perfect standing with Verizon for over a decade and have never deactivated service. I certainly never received any bill regarding such a deactivation. Therefore, this is a nuisance claim I dispute the validity of this, so called, past due debt. Account_Number: Acct No.

Aldous & Associates Response • Jun 24, 2019

Our records show that you went into a VICTRA store and signed 2 contracts on 10/13/2018. One contract was with Verizon, which was a 2 year service agreement, and the other agreement was with VICTRA, who is an authorized third party retailer for Verizon. VICTRA activated the line of service on your device. That device was given to you at a discounted rate in exchange for keeping that line of service activated with Verizon for at least 185 days. There was a breach of contract when that line of service was deactivated on 12/25/2018. Therefore, according to the agreement you signed with VICTRA, you are responsible for paying an early termination fee to VICTRA.

Customer Response • Jun 24, 2019

Complaint: ***

I am rejecting this response because: This is a mistake that has been made either by you or VICTRA. I have never discontinued service and therefore have not broken any contracts on my cell phone service. Neither Verizon nor VICTRA have any record of a contract broken by me, so I have no idea why you are contacting me about this. This claim is a nuisance that needs to be eliminated immediately.

Sincerely

Aldous & Associates Response • Jun 27, 2019

From what VICTRA has told us, there was a break in the contract. We do need to stand by these records until further information is provided. If you would like to send a written dispute with further information or proof we can forward that to VICTRA to look into the matter further. Otherwise please make payment when able, as the records do show this debt is valid.

Aldous and Associates sent me a letter stating I owed money regarding a VASA fitness membership. I requested a copy of the alleged "contract", which I have received. I have never set foot in a VASA. My minor daughter did 2 years ago, however. A man at VASA, Eric G, FRAUDULENTLY filled out a "sales form", with my name listed as the "Buyer". He listed my date of birth as *** (not even close). He listed my DL as "***" (I have a DL, as did and does my daughter, why would he need to falsify a DL when we each have one? The email address listed belongs to my daughter (again, a minor). Then Eric lists my daughter as the "New member", and lists her birthday (the same as the fraudulent one above, this time with the correct year, which had he done the math he would know she was a minor, and obviously there is a reason nobody's DL# is listed, and a false birthday listed for me: because he wanted to make some money off my minor daughter). The entire contract has places which require being "initialed". Instead they are typed in with the initials "RS". At the end there is a place for a signature. Neither my daughter nor myself signed this contract (my signature is VERY unique), which is essentially beside the point, because my name was typed in by Eric G. There is no real, actual signature, and there is a reason for that: NEVER did I sign my daughter up for a VASA fitness membership, nor myself. When I called VASA, I asked if a minor would be allowed to sign up without a parent present, they said 'no'. They had no answers for the fraudulently listed DL#, lack of signature, and refused to help me. Aldous continues to bill and harass me. As I have told them, I intend to sue VASA, Eric G, and Aldous for the ongoing harassment, which I demand stop immediately, as this is not a valid debt, certainly not one I signed for.

Aldous & Associates Response • Jun 07, 2019

We did receive a dispute from this member on 5/23/2019 claiming that they did not owe the debt. We contacted the original creditor and they replied that the debt was valid. On 5/23/2019 we sent a dispute response and the valid contract to ***. On 5/24/2019 *** called in and said she did receive the contract but that the information was false. We did check with the original creditor and they did verify the information on the contract to be correct. The contract is electronic and thus the signature is electronic. So the contract is valid with ***'s initials provided throughout the document. I've attached the contract for further examination. If ***'s daughter did not have ***'s permission to sign the form and did so falsely, then *** will need to file a police report for fraud. As of now, the debt is valid and needs to be paid at the soonest possible time.

Customer Response • Jun 14, 2019

Complaint: ***

I am rejecting this response because:

I do not apologize, because this is NOT a binding business agreement, and per VASA fitness they have realized the egregious error committed by their staff in allowing a minor to sign a contract which was constructed as if it were an adult contract, as well as identity theft for falsifying my information when I was not present. You will be hearing from them expeditiously, as well as the law firm I have retained to address your harassment of myself, and VASA committing identity theft and fraud. See you in court. Feel free to reach out to VASA, if I had any more time to spare your pathetic business I would copy and paste VASA’s own Revdex.com response to me yesterday.

Sincerely

Aldous & Associates Response • Jun 14, 2019

We apologize, we were just standing by our records and proof of the contract. VASA had contacted us to close the account and we have closed it. Your account is no longer in collections.

Hello there was recent event that was held awhile ago when the post office sent my family mail and I to different location so when that happen people were using our names and information recently that was resolved somewhat. I don’t understand Why I’m getting charged for a gym that I never attended or attempted to go to. I’m Just 20 year that not really understanding what’s happen are my dad is already in sept paying off the house plus Someone was probably using my address and information on me that can be fined online or recent purchase like from a website also using my email that I’m looking into and seeing blink fitness that I never attended. My email is always full so I never look. I’m not understanding why I’m getting charged $187.06 for no reason be I nevered applied or someone else used my information. I don’t even have that type of money. Please can you help out on this I will be more secure of my information I never went to blink fitness check the records it’s probably say I never gone.

Aldous & Associates Response • May 28, 2019

In receiving ***'s complaint we have contacted the original creditor, Blink , to verify if the debt is valid. They have replied that the debt is valid and have sent a ***'s contract as proof. I have attached that contract to this response. Regardless of the number of times *** attended the gym, the debt is still valid because of this contract. If this contract was created falsely, then *** needs to claim identity fraud through a police report. A copy of that police report will then need to be sent to our office in order to close the account. However as of now the debt still stands and we have attached the proof to this response.

Aldous & Associates, PLLC - has been threatening to report me to credit bureau. I had golds gym membership at Richmond VA, West End location. I moved to Charlotte and paid them 1 time cancellation and monthly dues (As stated in their contract - if you move out 25 miles from the gym location you can cancel your membership for a fee).

For some reason, Aldous & Associates, PLLC started harassing me with collections calls and mails. I called Aldous & Associates toll free number and spoke to a lady. I explained her the situation and she asked me to mail her all the proof I had. I sent them a mail with proof of payments and emails exchange between Golds gym and me. where Golds gym confirmed my cancellation. The statements proved that I paid for the cancellation fee and monthly dues. Today, I received another letter from Aldous & Associates, PLLC. Why am I being harassed? I am planing to contact a Law firm and report Aldous & Associates, PLLC to FTC.

Aldous & Associates Response • May 16, 2019

We received ***'s complaint that was submitted on 4/7/2019.On 1/3/2019 we received a dispute from *** claiming that he cancelled with the proof provided. We contacted the original creditor and they notified us 3/28/2019 that the debt was in fact valid and that *** did not cancel properly. We sent the proof of contract and a dispute response to *** on 3/28/2019. The original creditor had stated that the member issued chargebacks after the cancellation and that caused his account to remain open. We called him once a week after sending this response including the dates 4/4/2019, 4/11/2019, and 4/18/2019. We were unable to reach the debtor until he called us on 4/18/2019 and we explained the situation. We have not had contact with *** since that call. As for now, the debt still stands until further notice.Thank you,--
Client Service
Aldous & Associates – Attorneys at Law

(o) 801.272.5281

(f) 801.277.5282
[email protected]

www.aldouslegal.com

Customer Response • May 16, 2019

Complaint: ***

I am rejecting this response because:I should have only been. charged for cancellation once and not twice. I only owe 69.99 and not 150.

I was charged mid of the Month I sent a cancellation request and then again the following month . Correct the amount and I am ok paying the balance. I will not pay twice what I actually owe.

Sincerely

Aldous & Associates Response • May 17, 2019

We contacted the original creditor to understand further about the debt owed. They stated that you did send a cancellation request back in August 2018. After the request was processed, you issued a charge back for the $69.99 August membership dues and the $69.99 September membership dues (you are responsible for September because it is a 30 day cancel process). This plus added collection fees means that $159.98 is due. Please pay that amount when able.

I received a letter from this company for an expired Gold's gym membership payment for my then minor son. I've spoken directly with the gym twice in order to get this resolved. The letter I received is not a valid charge and I have verified as such twice with Gold's gym. (Midlothian, VA - Greg S) Requiring me to dispute a false collection / charge in writing is not acceptable as it is between the gym and the billing / collections company.

Aldous & Associates Response • May 16, 2019

We received ***' complaint that was submitted on 4/2/2019.On 4/9/2019 we received an email from the original creditor asking to close ***' account. We closed the account on that day and *** no longer has an account in collections. We apologize for the inconvenience this caused.Thank--
Client Service
Aldous & Associates – Attorneys at Law

(o) 801.272.5281

(f) 801.277.5282
[email protected]

www.aldouslegal.com

Customer Response • May 16, 2019

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.

Sincerely

I do not have a contract with Golds gym, I do not have a contract with Aldous And Associates nor do I have a financial obligation or debt to these companies. This creditor shows up on Transunion my credit report as a collections account. This account does not belong to me.

Aldous & Associates Response • May 16, 2019

We received ***'s complaint that was submitted on 2/11/2019.On 1/23/2019 we received a dispute from *** claiming that the account is not his. We contacted the original creditor to verify if the debt is invalid. Gold's Gym, the original creditor, has not gotten back to us. I sent a follow-up email today, 5/16/2019, asking for a confirmation if the debt is still valid. We have yet to hear back, but will notify *** the minute we do. Unfortunately we are unable to close the account until the original creditor informs us to do so. We apologize for the delay.Thank you,--
Client Service
Aldous & Associates – Attorneys at Law

(o) 801.272.5281

(f) 801.277.5282
[email protected]

www.aldouslegal.com

Collection agency only notified me of 1 collection account under my child's name and failed to mention the account under my name through Golds Gym. I only received one notice to pay and paid the balance in 8/2018. They are now refusing to remove the collection account off my credit report due to their inaccurate information provided to me. I also received terrible customer service and was interrupted and hung up on twice.

Aldous & Associates Response • May 16, 2019

We received ***'s complaint that was submitted on 2/7/2019.On 9/20/2017 ***'s account was sent to our collection office. On that same day we sent a letter to ***'s address on file (***), notifying her of the debt. We proceeded to call her phone number once a week for 4 months in an effort to reach her. *** never responded and we reported her account on credit after 4 months. At that time we ceased calling. On 2/7/2019 *** called in and we informed her of her daughters account and her own account that was owing. She paid off her daughter's account but did not pay off her own. The debt remained owing. She then spoke later with a supervisor who explained again that her debt was owing. We have received no other call or letter from *** and the debt remains owing.Thank you,--
Client Service
Aldous & Associates – Attorneys at Law

(o) 801.272.5281

(f)
[email protected]

www.aldouslegal.com

I received a letter from this company trying to collect money from me for an alleged debt to A Wireless. I was directed to their website for more info. Problem with this is there is no avenue to get more info. The only avenue was agreeing to pay the alleged debt. For people who worry about their credit score, the letter and no way to get more info on the alleged debt is a form of blackmail and leads me to believe this company could be scamming people. I think this company should be investigated by government agencies.

Aldous & Associates Response • May 07, 2019

We are sorry that you had this experience. In the letter sent to the debtor, it is explained that they may send in a dispute to receive more information about their debt owed. This dispute must be sent through mail and can ask for more information. We would be happy to provide you with more information about the debt owed once a dispute is received.

if you have the unpleasant and unfortunate opportunity to deal with Aldous firm just go straight the Utah bar association and Utah attorney general no reason to deal with their bullying and incorrect adaption of collection practices

Aldous & Associates Response • May 07, 2019

We are sorry that you had this experience with our company. As a company, we follow the FDCPA (Fair Debt Collection Practices Act) and strive our best to collect the debt through this way.

I was notified by credit karma that I had a collection account on my records. I had a perfect score my score dropped 30 points due to the misinformation and disputed account. The information was disputed previously with company blink I went to office and was told not to worry about it. I had no contact with this Aldous firm ever though they state I was called and sent letter. I received no call nor a letter. They are now refusing to remove disputed account a clear violation of fdcpa. The representatives were rude and refused to transfer me to an attorney until I let them know I was in fact an attorney as well.

Aldous & Associates Response • May 16, 2019

We received ***'s complaint that was submitted on 1/14/2019.***'s file was sent to our collection office on 8/3/2018. We sent a debt notification letter to his address on file (***). We called () once a week for 4 months before reporting to credit. We were unable to reach the debtor. On 1/14/2019 *** called from the number we had for him. We explained the situation and he refused to pay unless we removed the negative mark on his credit report. Unfortunately, due to company policy, we are unable to remove the mark once it has been reported to credit unless the account was sent in error. We can also update the report to say "settled in full" if the debtor pays their debt in full. We explained this to *** and he demanded to speak with an attorney. Our attorney was unavailable but we forwarded the information to him and he began to look over it. Over the next couple of days we received several phone calls from *** but our attorney was still looking over his dispute. On 1/16/2019 our attorney verified the validity of the debt with the original creditor. *** called in on 1/18/2019 and paid the full amount owed. His account was closed and at the end of the month the report on credit changed to "settled in full".We believe we acted according to law and office policy. We apologize it may not have appeared that way, but our records showed that we did.Thank you for your time.--
Client Service
Aldous & Associates – Attorneys at Law

(o) 801.272.5281

(f)
[email protected]

www.aldouslegal.com

WORST COMPANY EVER KNOWN TO DEMAND. I feel bad for anybody that has to talk to Aldous & Assocaites. First off I had a membership with *** and signed up in 2016 a year later I get notice I have to pay a maintenance fee which was fine but then I asked a lady on the phone which was recorded to cancel my membership since I decided to go with a different company and she agreed that she will which was again on a recorded line One year later after not being charged once on the same card I had for years I get a notice on my Credit Karma on December 22nd 2018 that I have been put in collections. I called the Layton *** in Utah and asked what was going on, the guy Dre on the phone said he couldn't do much due to my account being canceled and already in collections but said it was weird how all of a sudden my card stops being charged after wards which he said he sees on his computer. He gave me the *** Corporate number and Aldous & Associates information to continue to get the bottom of this, this Lady I did not get her name said usually after the maintenance fee you have to pay for the last remaining month and with there own words they told me after the maintenance fee it looks like my card was put in wrong which I thought was weird because the year prior of that they had my card on file and never once had a problem so I don't understand why they hand to even put in my card number again. The lady on the recorded line said it was their fault they put in the card number wrong and said call Aldous & Associates because it is in collections. I called and I try explaining to this one lady everything that happened, doesn't explain much or tell me how we can resolve this she just makes it seem like I have to pay this and doesn't let me explain and talks over me. Of course I am going to get mad and then she hangs up, I call again and talked to another guy that did the same thing and then all of a sudden explains I have to cancel by signature and this other stuff which has nothing to do about the fact that *** said they messed up and put in my card wrong and it was already canceled. I never once got a phone call, something in a mail or anything that was regarding this. I tried explaining and this guy was constantly repeating that its my fault and I have to pay for it. I don't understand how its my fault when an associate put in my card wrong when it was already on file??? Anyways this guys keeps repeating himself and hangs up on me with no explanation and that its my fault which I don't understand how if *** admitted they put in my card wrong. This is the worst business I have ever talked too and hope companies discontinue their services for how they treat their customers. I will never go to *** ever again and advise other to not go to *** so they don't ever have to deal with this terrible business called Aldous & Associates. I kept asking over and over to bring up recorded phone calls from the past but they wont listen, one guy on the phone from their company cut me off and started asking so Visa or MasterCard and avoiding my question like he was trying to be funny. Not a way to business and hopefully they get put out of business for terrible business. Advise stay away from companies that are associated with these people and complain as much as you can on them to take them down. They don't even deserve a one star they deserve 0.

Aldous & Associates Response • May 07, 2019

We are very sorry for this experience and the inconvenience it caused. We were sent your file on 6/1/2018 and were informed that the debt is valid from the original creditor. We sent a letter of debt notification on that day and continued followed the FDCPA rules in calling once a week for 4 months before reporting to credit. The original creditor contacted us on 1/8/2019 and asked to remove the account. The account and report on credit has since been removed.

On November 2017 we hired Aldous & Associates, PLLC LAW Practices (Jeffrey A, Attorney) to help us resolve an Insurance Claim that needed legal attention. For the past Year It has been extremely frustrating the lack of participation and professionalism from Jeffrey A since we started the claim with Western National Insurance. Aldous & Associates, PLLC has made little progress since being hired in representing Us and the lack of professionalism in meeting commitments has placed our claim in DENIAL with THE INSURANCE COMPANY. Our company has suffered severe damages by not having the Insurance Claim be honored with the deadlines, commitments and promises made, these damages add up to $280,000 and also the loss of two important clients. Therefore in order to keep our company active and in business we had to borrow $120,000 in private capital that has allowed us to continue operations after being in business for 32 years. As a result of this lack of professionalism from Aldous & Associates, PLLC, Western National Insurance has send us a DENIAL OF THE CLAIM leaving us very confused and with ZERO credibility for our company from Western National Insurance.
As of today they are stretching the time we still have no indication if Aldous & Associates, PLLC will fix the problem , and has decided to not answer our phone calls or text and even emails leaving us in a terrible situation. His long trips out of the state of Utah and excuses to following up with commitments and promises have placed our company to loose credibility with customers and potential customers in the Sheet Metal manufacturing market.

Aldous & Associates Response • May 16, 2019

We received ***'s complaint that was sent on 11/9/2018. We are unsure where these claims are coming from. We have no record of working with this company or striking any kind of deal with them. We are sorry for any problems that may have been caused, but we don't believe we have ever worked with this company. Thank you,--
Client Service
Aldous & Associates – Attorneys at Law

(o) 801.272.5281

(f) 801.277.5282
[email protected]

www.aldouslegal.com

I signed up with a gym called Riveia Fitness Center back in 2008, that used paramount acceptance for its gym contracts. When I was promoted at my job back in 2009 and moved to chattanooga, TN I was told by Rivera that my contract would be canceled since I moved more than 15 miles away from the nearest gym. I gave them my notice and presumed all was fine. Fast forward to 2018. I now have a collections for $1816 from aldous and associates law firm. The law firm claims I never canceled my account and I owe them a payment in full. I tried to contact the gym to resolve this issue and discovered they have been closed since 2016, conveniently the same time my "debt" was sold to aldous. Aldous also conveniently is in the same town as paramount acceptence. I contacted paramount to inquire about the details of this account and they claim to have no records and that everything was sent to aldous. I contacted aldous and they also have no records.... This whole thing wreaks of a scam and fraud!!!

Aldous & Associates Response • May 21, 2019

We received ***'s complaint that was submitted on 10/31/2018.We received ***'s file on 2/18/2016 and sent him a letter to his address stating that the debt was owed and that if he wanted to dispute the debt, he needed to send something in writing to our office. We followed this letter by calling every few weeks in an effort to reach ***. On 12/18/2017 *** called in and wanted proof of the debt owed. We replied that request would need to be completed in writing. We didn't hear anything from *** until 10/31/2018 when he called in and asked to settle the debt for a lower amount. We replied that our office is unable to do this and that if he wanted to send in a dispute he would need to do so in writing. We gave him our mailing address. There has been no contact since.Due to this Revdex.com dispute I contacted the original creditor and verified that the debt was owing. They also provided the contract as proof. I've attached that contract to this email. Unfortunately the debt is owed and *** needs to make the payment when able. Thank you,--
Client Service
Aldous & Associates – Attorneys at Law

(o) 801.272.5281

(f) 801.277.5282
[email protected]

www.aldouslegal.com

ALDOUS AND ASSOCIATES ,Mr. Jeffrey *. A, ManagerAccount #*** The basis for my
dispute was required to notify me prior to 06/29/2016 , or no later than 30 days after
ALDOUS AND ASSOCIATES ,Mr. Jeffrey *. A, ManagerAccount #*** failed to notify me
about reporting derogatory info. to Equifax, Experian, and Transunion In section 603(p) 15 U.S.C. ss
168s-2(a)(7)(A)(I); “The notice required under subparagraph (A) shall be provided to the customer
prior to, or no later than 30 days after , furnishing the negative derogatory information to a consumer
reporting agency described in section 603 (p),’ 15 U.S.C. ss 1681s-2(a)(7)(B)(I). Plus broke
commercial law under UCC § 9.501 that all notices were timely and properly given by dated certified
mail receipt. They were not met. I asked for documentation & received no response.
Also, ALDOUS AND ASSOCIATES ,Mr. Jeffrey *. A, ManagerAccount #*** " failed to
give me my "Mini-Miranda" five days prior to placing this derogatory item on all of my credit reports,
per Section 807(11) & FDCPA §809, which is $1000 per violation and the state of Texas allows treble
damages.
Under § 809. Validations of date and Mini-Mirandi under Section 807(1) ALDOUS AND ASSOCIATES
,Mr. Jeffrey *. A, ManagerAccount #*** failed to send me my initial communication
before placing this alleged derogatory status on my credit reports further violating the FCRA, I
understand that according to the Fair Credit Reporting Act, failing to provide this notice can result in a
penalty up to $2500 and can be enforced by the FTC, and that my state attorney general can also
enforce this with a $1000 penalty as well.
I attached a copy of the law and the actual document from the federal reserve
ALDOUS AND ASSOCIATES ,Mr. Jeffrey *. A, ManagerAccount #*** is held liable as
well for defamation and in the state of Texas a creditor is who collects their on debt is considered a
debt collector under FDCPA. Smith v. Heard 980 S.W.2d693(Tex.App-San Antonio 1989 reh.den.)
citing Monroe v. Frank 936 S.W.2d 654(Tex.App-Dallas 1996 writ dism'd w.o.j.)

Aldous & Associates Response • May 16, 2019

We received ***'s complaint that was submitted on 10/17/2018.On 8/18/2017 we spoke with the debtor and informed him of his debt and the possibility of reporting it to his credit if it was not paid off in time. He did not want to pay the full amount but instead chose to send in $5 money orders over the next couple of months. We informed him that if the debt was not paid in full sooner it would report to credit. He began to mail in payments starting 9/6/2017, but his account had been in our office for longer than 4 months and had already been reported to credit. He continued to mail in payments until 10/15/2018 and then stopped. There is still a debt owing of $421.66. On 10/24/2018 we received a dispute from *** and sent it to our attorney to look over. On 10/25/2018 our attorney contacted the original creditor to verify the debt. Later they verified the debt and our attorney sent a dispute response and proof of the debt to the address on file for *** on 11/14/2018. No further contact has been made from the debtor. As of now the debt still stands.We believe we explained our reporting to credit policy clearly and gave multiple opportunities for this to be avoided. Unfortunately it wasn't, but we are happy to change the report to "settled in full" once full payment is made.Thank you,--
Client Service
Aldous & Associates – Attorneys at Law

(o) 801.272.5281

(f) 801.277.5282
[email protected]

www.aldouslegal.com

I have been falsely submitted to them for collections on a false claim as they have not provided me with any information and even stated they did not even have the information or reviewed it. No one can provide a signed contract to confirm I owe this money. I have paid for all services provided yet they claim I owe them money. There is no signed contract by me they can provided that I signd

Aldous & Associates Response • May 14, 2019

We received ***'s complaint that was submitted on 10/11/2018 for her two accounts in collections.On both accounts we received disputes from *** on 10/22/2018. We looked into the disputes and contacted the original debtor. They verified both debts. One the same day, 10/22/2018, we sent a dispute response along with both contracts to ***'s address on file. In response *** paid off one account on 11/5/2018 for $96.21. The account was closed and there was no negative mark made on her credit.However as proved through the second contract, the second account owing $96.19 is still owing. This account was for the membership of *** but *** was the responsible party and is responsible for paying the debt. I've attached both contracts as proof of the debt and to show what we sent to *** on 10/22/2018.Thank you,--
Client Service
Aldous & Associates – Attorneys at Law

(o) 801.272.5281

(f) 801.277.5282
[email protected]

www.aldouslegal.com

Customer Response • May 14, 2019

They have put me in collections

for the 96.00 therfore I am rejecting this response

Complaint: ***

I am rejecting this response because:

Sincerely

Aldous & Associates Response • May 16, 2019

We are sorry that you feel this way. We have explained that the debt is valid and have provided proof. Unfortunately there is no more that we can do. Please pay the debt when you are able.

I got a call today from this company claiming that they are attempting to collect on a debt that I owe to VASA Fitness from 2015! I canceled my membership with said gym in 2015 and paid a cancellation fee, assumed that the debt was paid and I was done. Low and behold over 3 years later I am getting collection calls. I spoke to them and he stated that I needed to provide them with an email stating that the membership was canceled or they wouldn't do anything to help me. I don't know how much is owed or how it is that I owe them ANYTHING. I have no emails from VASA and all of my membership fees were paid IN PERSON which was in Utah and I am now in California. I don't have the same checking account and the only way to find those charges would be to find out the old checking account number. This is absolutely ludicrous, I was never contacted by the company directly to pay any sort of debt but three years later I get this call. I cancelled my membership with them after they charged me $60 for an initiation fee since I was on a month to month membership. I spoke to a representative from VASA, paid the fees (an extra $25) to cancel and assumed it was done. VASA never had my email address so I have no way to prove the cancellation and I don't even have emails from 2015 at all anymore.

Aldous & Associates Response • May 14, 2019

We received ***'s complaint that was sent on 10/5/2018.According to office policy and as stated to the letter sent to the debtor, they are welcome to send in a dispute stating that they did cancel and do not owe the debt. This was explained to *** on 10/5/2019 through a phone call with one of our debtors. Unfortunately no dispute was received. But *** did call and pay her debt in full for $96.34 on 11/1/2018. Her account was immediately closed and no negative mark was made on her credit report. She currently has no open collections accounts with our office.Thank you,--
Client Service
Aldous & Associates – Attorneys at Law

(o) 801.272.5281

(f) 801.277.5282
[email protected]

www.aldouslegal.com

In March of this year (2018), I noticed fraudulent charges being posted to my American Express credit card. I filed a fraud report with American Express and they explained to me that it was for a gym company. I explained that at that time I did not have a gym membership with any company. Amex filed the dispute and refunded the fraudulent charges for me. Then the same charges posted again in April and May so I filed another fraudulent charge claim with American Express. I most recently filed my final claim with Amex as the charges continued. I even had to request my account/card information be changed. After changing this card, I started receiving phone calls from Aldous & Associates saying they were collecting a debt I owed to a gym for a membership that existed back in 2012. I have never had a gym membership with a gym in 2012 I went through an identity theft issue with my taxes & social security number. My taxes were filed fraudulently by someone else using my social. They claimed this gym membership is under my maiden name ***. I have tried to contact Aldous and explain this situation. I am currently in the process of trying to get a copy of the fraud report from Amex to send to Aldous. However, I truly feel as though this claim is related to my identity theft situation from 2012. The other concern I have with this company is that if this occurred in 2012, why are the charges only appearing now in 2018?!? Things just aren't adding up to me.

Aldous & Associates Response • May 14, 2019

We have received ***'s complaint that was filed on 9/19/2018.We never received any dispute from her claiming that the account was fraudulent. However on 9/28/2018 *** did make the full payment owed, $159.66. Her account was immediately closed and no negative mark will be made on her credit report. There are currently no open collection accounts for *** in our office.Thank you,--
Client Service
Aldous & Associates – Attorneys at Law

(o) 801.272.5281

(f) 801.277.5282
[email protected]

www.aldouslegal.com

This company is harassing me regarding a debt that I do not owe. They are stating that Club 24 has referred me to their company. I have email confirmation from Club 24 that my membership had been closed, and that I have $0 balance. The onus is on this company to provide verication that I owe this.

Aldous & Associates Response • May 09, 2019

On 9/11/2018 we received an email cancellation from ***, proving that the debt was no longer owed. We contacted the original creditor to verify, and they did confirm the membership was cancelled and the debt should be waived. On 9/11/2018 we closed the account. There is no debt owed by this debtor and we are not pursuing anything more from this consumer.Thank you,--
Client Service
Aldous & Associates – Attorneys at Law

(o) 801.272.5281

(f) 801.277.5282
[email protected]

www.aldouslegal.com

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Address: 4625 S 2300 E Ste 207, Holladay Cottonwood, Utah, United States, 84117-4582

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