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Aldous & Associates

4625 S 2300 E Ste 207, Holladay Cottonwood, Utah, United States, 84117-4582

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Reviews Collections Agencies, Collection Attorney Aldous & Associates

Aldous & Associates Reviews (%countItem)

Aldous AND ASSOCIATES ,Mr. Jeffrey *. A, ManagerAccount #*** The basis for my dispute is was required to notify me prior to , or no later than 30 days after

Aldous AND ASSOCIATES ,Mr. Jeffrey N. A, ManagerAccount #*** failed to notify me about reporting derogatory info. to Equifax, Experian, and Transunion In section 603(p) 15 U.S.C. ss 168s-2(a)(7)(A)(I); “The notice required under subparagraph (A) shall be provided to the customer prior to, or no later than 30 days after , furnishing the negative derogatory information to a consumer reporting agency described in section 603 (p),’ 15 U.S.C. ss 1681s-2(a)(7)(B)(I). Plus broke commercial law under UCC § 9.501 that all notices were timely and properly given by dated certified mail receipt. They were not met. I asked for documentation & received no response.

Also, Aldous AND ASSOCIATES ,Mr. Jeffrey N. A, ManagerAccount #*** " failed to give me my "Mini-Miranda" five days prior to placing this derogatory item on all of my credit reports, per Section 807(11) & FDCPA §809, which is $1000 per violation and the state of Arkansas allows treble damages.

Under § 809. Validations of date and Mini-Mirandi under Section 807(1) Aldous AND ASSOCIATES ,Mr. Jeffrey N. A, ManagerAccount #*** failed to send me my initial communication before placing this alleged derogatory status on my credit reports further violating the FCRA, I understand that according to the Fair Credit Reporting Act, failing to provide this notice can result in a penalty up to $2500 and can be enforced by the FTC, and that my state attorney general can also enforce this with a $1000 penalty as well.

I attached a copy of the law and the actual document from the federal reserve

Aldous AND ASSOCIATES ,Mr. Jeffrey N. A, ManagerAccount #*** is held liable as well for defamation and in the state of Arkansas a creditor is who collects their on debt is considered a debt collector under FDCPA. Smith v. Heard 980 S.W.2d693(Tex.App-San Antonio 1989 reh.den.) citing Monroe v. Frank 936 S.W.2d 654(Tex.App-Dallas 1996 writ dism'd w.o.j.)

Aldous & Associates Response • May 09, 2019

We received a dispute letter for *** on 8/22/2018. The dispute and account was turned over to our attorney to look over. He contacted the original creditor and verified the validity of the debt. He sent a response on 10/5/2018 to debtor with proof of debt owed. No further contact has been made from the debtor to our company.Thank you,--
Client Service
Aldous & Associates – Attorneys at Law

(o) 801.272.5281

(f) 801.277.5282
[email protected]

www.aldouslegal.com

I reached out to Aldous & Associates about inaccurate information being reported on my credit report. I sent multiple certified mail to the company, dated 1/30/18,02/13/18 and again on 04/12/18 requesting a response and detailed information. I did not receive a response for over 30 days. The response only indicated the information was "verified" I also informed the company they have violated the FCRA section 623(a)(3) by failing to report with 30 days "notice of dispute" to the credit bureaus. I have yet to receive another response from the company and they are still reporting inaccurate information. The listed item is inaccurate, incomplete, and represents a very serious error in the companies reporting. The company is liable for their willful non-compliance as per FCRA 623(a)(3) information to consumer reporting agencies [15 U.S.C. 1681s-2] (3) Duty to provide notice of dispute within 30 days. The company has violated federal law, by not properly providing the credit bureaus with proper notice within the required timeframe, and I have evidence of such, via certified mail receipts, you must remove the item. Any other action on your behalf may result in a smalls claims action against your company.

Aldous & Associates Response • May 08, 2019

We have received ***'s complaint filed on 8/14/2018. We did receive dispute letters from this consumer on 1/23/2018 and 2/5/2018. Both disputes were responded to with documented proof of debt owed including the contract signed by the consumer. Consumer continued to dispute the validity of the debt with our office directly and the account was turned over to our attorney who again verified the debt with the original creditor on 4/19/2018. From what we understand, we have acted in accordance to debt practice laws and have striven our best to give the consumer the requested information. Please see attached documentation for further clarification. Thank you,--
Client Service
Aldous & Associates – Attorneys at Law

(o) 801.272.5281

(f) 801.277.5282
[email protected]

www.aldouslegal.com

Aldous Associates collection on scam Crunch Fitness Contract, threating to damage credit. Crunch fitness was notified 3 times in writing requesting contract cancellation. Visa had this company on fraud alert and cancelled the subscription. A complaint was filed with the California Attorney General's office. I have remitted payment for 99.75 on bogus claim 1293228. Direct letters were sent to the management of Crunch Fitness and they simply ignored all of the request. A copy of the collection notice, a copy of the check payment is being sent back to the California Attorney General's office. A large paper trail of communications supports this claim, including VISA Chase Bank which terminated payment to Crunch Fitness do to the company being listed on a national fraud list. They stop at nothing to extort money out of people. I only hope the AG office registers this complaint along with many other consumers who are getting extorted by this company. Payment was sent to Aldous on June 20, 2018 for the full amount of the claim. The AG office will have to attempt to get it refunded.

Aldous & Associates Response • May 16, 2019

We are sorry that this happened. As stated in a letter that was sent to you on 6/28/2018, if you believe the debt to be invalid then you need to send a dispute to our office in writing. We received no dispute and the debt remained owing. On 7/24/2018 we did receive payment for this debt and the account was closed. Because of the payment, no mark was put on your credit report.

In regards to a breach of contract with PRO-FIT. This letter is -proof- showing the reason for my appeal to the debt currently attached with my professional fitness contract.

I have been in the process of trying to cancel my contract due to PRO-FIT no longer being a part of my gym, Work out World, Norwood, MA , since Mid September 2017. As stated in the back of the contract "ADDITIONAL RIGHTS TO CANCELLATION #3 IF THE HEALTH CLUB SERVICES TO BE PROVIDED UNDER THIS CONTRACT ARE NOT AVAILABLE BECAUSE THE SELLER FAILS TO OPEN A PLANNED HEALTH CLUB OR LOCATION, OR PERMANENTLY DISCONTINUES OPERATION OF A HEALTH CLUB OR LOCATION, OR SUBSTANTIALLY CHANGES THE OPERATION OF A HEALTH CLUB OR LOCATION".

I contacted peak payments on September 24, 2017, through the advice of my previous trainer and filled out their email template on their website; however, I never received a reply. On October 17th 2017 Peak payments contacted me stating that they did not receive a payment, this is due to a replacement of a debit card that was lost. I explained that I sent a notice for cancellation through their web-site listing the contract clause and they stated that they never received it and that the only way that I could cancel was to send the early termination fee. I then told them again about the contract and they stated that they were technically still part of Work out World, but a legal action was pending and that I could not cancel. I explained that Pro-Fit was no longer training at this facility and asked to speak with a supervisor at this time I was hung up on. I continued to try and contacted peak payments an it was not until multiple phone calls/conversations that I was told that they no longer handle professional fitness customer service . Peak payment once again told me that the only way I could cancel was if I sent a written letter with the payment for cancellation.

Due to this information I wanted to speak with Professional Fitness to address my concerns with this. I received a telephone number from Peak Payments to PRO-FIT that directed me to an animated response that told me to call peak payment for customer issues. I proceeded to call back peak payment to receive another number that Originally just kept ringing. Eventually I got through to a voicemail in which I left two messages, with no returned phone call.

Originally I believed that profit moved from work out world Norwood to another gym called Rama. However in rereading my texts with my previous trainer as well as contacting Rama it had come to my attention that their trainers are not contracted through PRO-FIT. Most recently I have attempted to contact professional fitness through their corporate phone number listed on their website; however, the number would not go through and said it was a disconnected number.

Most recently I have attempted to contact the "Lawyer" Jeff A through email, as that is the only way to make contact according to his firm. I sent three emails over the course of 4 months still awaiting a reply. I attempted to contact the office today July 5th, 2018, and still got the run-around.

Currently I am in a position where I believe that I am in no need to pay for the services that I have not used. I am being charged by a company that I cannot even get a hold of. All of the charges break the contract that I signed. I have not used the service since September. And have been given the runaround between Peak payments and Pro-fit with no answers or solutions.

I am now being contacted by Aldous and Associates who stated if the the services are provided within a 5 mile radius then I am liable. This is not on the contract which I signed, and I still have not been informed of where this hypothetical location is.

Aldous & Associates Response • May 16, 2019

We received ***'s complaint that was submitted on 7/5/2018.We apologize for the extreme troubles that *** ran into while attempting to resolve this issue. Hopefully we can get this resolved.Due to the complication of this account, our attorney was given ownership of this account on 3/6/2018. He contacted the original creditor to see if the debt was valid and further information. On 3/7/2018 the original creditor informed our attorney that the debt was valid. Our attorney sent a letter with verification of debt to ***. Unfortunately because our attorney was working directly with this account we were unable to answer her questions when she called in. On 8/10/2018 our attorney responded to ***'s emailed dated 1/23, 8/3, 8/10 with the same reply from the original creditor that the debt was valid and an offer for her to request a settlement. Our attorney has not received any further contact from *** and the debt still stands. Thank you,--
Client Service
Aldous & Associates – Attorneys at Law

(o) 801.272.5281

(f) 801.277.5282
[email protected]

www.aldouslegal.com

Customer Response • May 20, 2019

Complaint: ***

I am rejecting this response because:

The response to my complaint was not satisfactory what so ever not only did they not address any of my questions, they lied in the message and it took them over 10 months to respond. I was the last one to

contact the lawyer on 8/10/18 with no response. All emails that were sent to me repetitive and ignored anything that I stated and or asked. They mentioned that they had contacted the original creditor; however

when I tried to contact them they had a disconnected phone, and no longer have a listed location in mass. I then attempted to call the location that the lawyer provided me and that phone line is out of service as

well. Professional Fitness broke the contract and it should not be on me to pay this debt. The lawyers and collection office harassed me for many months and this issue has still not been resolved after a year

has passed. When originally talking with the agency they gave me false information of the "new location", there was no new location for me to visit. How is it possible for me to go to a location that no longer

exists? And why am I responsible for a payment of a service that I cannot even use? I have looked up this company and the debt collector they use. All of the reviews say the same thing, that they are a SCAM!

Moving forward I need to know why I need to make this payment for a service I was unable to use due to the company no longer being of access to me. This has now hurt my credit and that is not right!

Sincerely

Aldous & Associates Response • May 23, 2019

We do apologize that it took us so long to respond to your Revdex.com dispute. However we do need to stick to our records and as we have contacted the original creditor they have verified the debt to be valid. From what our records state, our attorney did respond to your last email on 8/10/2018 and gave the address for the client's headquarters as requested. Unfortunately this further dispute information is invalid as the debt still stands.

This is currently the Verizon SCAM, still going on in 2018 from the same phone numbers 1-888-221-5155 and 801-272-0343 out of Utah. Kind of surprised they haven't changed their numbers after all these years. I imagine they hacked my customer info when Verizon was hacked in 2017. Similar to other stories, I returned a product awhile back and Aldous and Associates (debt collectors, attorneys) claim I was in breach of contract. First time I answered the call and admitted to nothing, goodbye! Now I just screen the calls out. The products I returned are owned by Verizon, so any collection or breach would originate from Verizon, this was confirmed by corporate. My account is also confirmed clear from Verizon corporate, it was double and triple checked. In this situation if I was sent to collections, it would come from Verizon directly, not by the third party product names, whom DO NOT actually write any separate contracts!

Most collections also make contact by mail, not phone. I have not received any sort of letters. Anyways, I think I'm going to blacklist these numbers, they leave messages about once every 3-4 weeks in hopes that I'll pay up or damage my credit. The Revdex.com confirms the business is not Revdex.com accredited. Worst kind of criminals these people, don't fall for their scam. Best is to just ignore, admit nothing!

Aldous & Associates Response • May 09, 2018

Verizon Wireless uses third party authorized retailer to distribute equipment and sale their service. At the time of sale the consumer signs two separate agreements, one with the retailer and the other with Verizon. Aldous is not collecting for the past due amounts owed to Verizon. Aldous is only collecting on past due amounts owed to the retailer based on early termination of the retailer service agreement. Often the consumer is confused by this concept and thinks it is a scam. Anytime a consumer properly disputes the amount in question - rather than ignoring our attempts to contact or reading erroneous internet opinions - our office provides a copy of the signed retailer agreement in question to substantiate the validity of the past due amount.

I do not have a signed contract nor any contract with (Aldous & Associates). I have never done business with this company or have signed any contract for services they are trying to collect a debt for. I am not liable for collection from this debt from (Crunch Jamacha). I am not responsible for this debt with (Aldous & Associates).

Aldous & Associates Response • May 14, 2018

Hello,We have looked into your account and contacted the gym. They have informed us that you do not owe the debt, therefore your account has been closed in our office.Thank you for your time,--
Client Service
Aldous & Associates – Attorneys at Law

(o) 801.272.5281

(f) 801.277.5282
[email protected]

www.aldouslegal.com

THIS IS AN ATTEMPT TO COLLECT A DEBT, ALL INFORMATION OBTAINED SHALL BE USED FOR THAT PURPOSE. THIS COMMUNICATION IS FROM A DEBT COLLECTOR.

Aldous & Associates, PLLC - Attorneys at Law,Mr. Jeffrey *. A, Manager ” *** The basis for my dispute was required to notify me prior to 7/27/2015, or no later than 30 days after

Aldous & Associates, PLLC - Attorneys at Law,Mr. Jeffrey *. A, Manager failed to notify me about reporting derogatory info. to Equifax, Experian, and Transunion In section 603(p) 15 U.S.C. ss 168s-2(a)(7)(A)(I); “The notice required under subparagraph (A) shall be provided to the customer prior to, or no later than 30 days after7/27/2015, furnishing the negative derogatory information to a consumer reporting agency described in section 603 (p),’ 15 U.S.C. ss 1681s-2(a)(7)(B)(I). Plus broke commercial law under UCC ? 9.501 that all notices were timely and properly given by dated certified mail receipt. They were not met. I asked for documentation & received no response.

Also, Aldous & Associates, PLLC - Attorneys at Law,Mr. Jeffrey *. A, Manager " failed to give me my "Mini-Miranda" five days prior to placing this derogatory item on all of my credit reports, per Section 807(11) & FDCPA ?809, which is $1000 per violation and the state of TX allows treble damages.

Under ? 809. Validations of date and Mini-Mirandi under Section 807(1) Aldous & Associates, PLLC - Attorneys at Law,Mr. Jeffrey *. A, Manager failed to send me my initial communication before placing this alleged derogatory status on my credit reports further violating the FCRA, I understand that according to the Fair Credit Reporting Act, failing to provide this notice can result in a penalty up to $2500 and can be enforced by the FTC, and that my state attorney general can also enforce this with a $1000 penalty as well.

I attached a copy of the law and the actual document from the federal reserve

Aldous & Associates, PLLC - Attorneys at Law,Mr. Jeffrey *. A, Manager is held liable as well for defamation and in the state of TX a creditor is who collects their on debt is considered a debt collector under FDCPA. Smith v. Heard 980 S.W.2d693(Tex.App-San Antonio 1989 reh.den.) citing Monroe v. Frank 936 S.W.2d 654(Tex.App-Dallas 1996 writ dism'd w.o.j.)

Aldous & Associates Response • May 25, 2018

Hello,We have further researched into your account reported on the credit bureau and have been notified by the gym of the mistake. Your account has been closed and will be marked as "reported in error" on your credit report. You owe $0.00.Thank you for your time,--
Client Service
Aldous & Associates – Attorneys at Law

(o) 801.272.5281

(f) 801.277.5282
[email protected]

www.aldouslegal.com

This company continues to contact my wife and I after filing Chapter 13 bankruptcy. According to Official Form 309 Notice of Chapter 13 Bankruptcy Case. The filing of the case imposed an automatic stay against most collection activities. According to the notice Creditors who violate the stay can be required to pay actual and punitive damages and attorney's fees. We filed January 11, 2018 and my wife just got another phone call on February 1, 2018. This company is breaking the law. I attempted to call the office after hours to leave a voicemail with our case number but the mailbox was full. On their website they claim to strictly follow the Federal Fair Debt and Collections Practice Act, yet illegally continue to attempt to collect a debt during an automatic stay.

Aldous & Associates Response • Feb 14, 2018

This is the first notice we have of bankruptcy. We have not received any documentation. Consumer told our office 1.9.2018 he wanted to settle the debt. We need to receive mailed proof of bankruptcy. Thanks

Aldous & Associates Response • Feb 14, 2018

Thank you for your response. These files are now listed under bankruptcy.

Customer Response • Feb 14, 2018

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.

Sincerely

SCAM! I had received a letter in the mail from this company stating I had a delinquent balance on my Crunch gym membership. I thought this was strange since the gym had all of my billing information and I had signed a contract with them terminating my membership and canceling all future payments. Wanting to avoid this going onto my credit I called the company and spoke about disputing this claim. Over and over the man on the phone would not let me dispute and was insisting on a card number for payment since it has already gone to collections. Knowing that I did not owe the amount stated, I went into the Crunch and double checked that I had no remaining balance with them and they pulled up my cancelation contract showing that I had already made my last payment and do not owe them anything. This company is a scam and is just trying to trick/scare you into paying them.

Aldous & Associates Response • May 09, 2018

In order for office to review a dispute, we need to receive that dispute in writing. Because a consumer says 'SCAM' or 'I don't owe this' doesn't mean their statement is true. We are fulling willing to review the validity of any debt if the consumer provides a written dispute of their claim. We then review the dispute with the original creditor and send the consumer the substantiation of the file. If there truly is a cancellation receipt or documentation it isn't owed that was provided by gym, please send it to us.

Same story here as everyone else; they claim I owe $199.99 but I called my phone company and their retail company, and I do not owe anyone anything. Spoke to the famous JAKE... and yes he's rude, threatening and will speak over you . This is a scam and its harassment.

Aldous & Associates Response • May 09, 2018

Verizon Wireless is a separate company from the authorized retailer. At the time of service activation, there are two separate agreements that are signed. If a consumer calls Verizon about the retailer agreement, they are not going to get an accurate answer. Two separate companies and two separate agreements and two separate bills. If the consumer had a bill with Verizon that was satisfied, the Verizon rep will tell them they are good. Often the Verizon call center people do not know anything about the retailer, nor is it their job or company. In this particular situation, we verified the debt with the retailer, and the retailer let us know it came to Aldous in error and to remove it. This file was removed accordingly.

The amount owed to VASA was paid and closed. I have (and sent) emails from VASA showing the account was paid and closed.
This should not be in collection and should be removed from my credit
I have disputed this with the company and with the credit company.
The documents the collection company do not even have my name on them

This is PAID and was paid before it was sent to collections

Aldous & Associates Response

We received a dispute on this account 11.30.2016 and verified the validity of the debt with the original creditor, VASA Fitness. On 12.14.2016 VASA confirmed this file was valid and owing.

Customer Response

I have an email from paramount acceptance stating that the debt was paid and I owe nothing.
Complaint: ***

I am rejecting this response because:

Sincerely

Aldous & Associate send me a delinquent balance of $175.90 from agreement with a Verizon wireless. I called Aldous and told them this matter has been taken care with Verizon which I am still a customer with Verizon. I also called Verizon and they apologized and the account is in good standing as of right now. I never owned Verizon no such fee and they are going to send a letter to me stating that and a letter to the collection agency as well. This mistake was done by Jueus Dagga from New Mexico who works with Verizon as a 3rd party agency. Aldous & associate have been very rude and filed this information with my credit bureau. They refuse to correct this information and I am filing a complaint.

Aldous & Associates Response

The original creditor A Wireless contacted our office and let us know that file was placed in our office by error. This file was closed on 12.12.2017.

Customer Response

Complaint: ***

I am rejecting this response because: I want the company to write me a apology letter and stating that it was an error

Sincerely

If you get a letter from them on behalf of A WIRELESS, note that it is a complete scam. I saw someone mention that they were very helpful and that they helped get the consumer's account current....that just means they fell for the scam and whatever associate he spoke at Aldous was nothing more than a scammer who thanked him for it. If you get a letter from them, don't call them, don't write to them. You can clear your account (and undo any fraudulent charges) directly through Verizon and once you do, you're good to go. No third party reseller has the authority to subsequently charge you amounts independent of that fraudulent account.

Don't fall for the trap. Inform yourselves.

Aldous & Associates Response • May 09, 2018

Verizon Wireless is a separate company from the authorized retailer. At the time of service activation, there are two separate agreements that are signed. If a consumer calls Verizon about the retailer agreement, they are not going to get an accurate answer. Two separate companies and two separate agreements and two separate bills. If the consumer had a bill with Verizon that was satisfied, the Verizon rep will tell them they are good. Often the Verizon call center people do not know anything about the retailer, nor is it their job or company. Just because the consumer says 'scam' does not make it so. If consumer truly wants to resolve, consumer needs to follow proper steps provided by Federal Law to dispute the validity of the debt in writing. Our office will then review the validity of the file with the original creditor and respond accordingly.

I have a credit service with my Capital one credit card and notice my credit rating had drop 40 points because I had a debt with Aldous & Associates PLLC. I contacted then and they advised me the debt was with A wireless via Verizon. I contacted Verizon and they told me I did not have a debt with them. Also, I never signed a contract with A wireless. I paid Aldous and Associates the $146 before I contacted Verizon because I wanted to clear my credit report. I would like my money back from Aldous and Associates for making false claims but I want my credit report not to be affected by this rogue company.

Aldous & Associates Response

We show Mr *** contacted our office and made payment on his debt with A Wireless to resolve and settle balance.

Customer Response

Complaint: ***

I am rejecting this response because: Its still on my credit report and I have not received a refund of my money.

Sincerely

Aldous & Associates Response

The payment was made 12.11.2017. We update the bureau one time per month at the end of the month. At that time it will be updated to settled in full.

This company is illegally reporting their negative trade line on my credit report. I have no knowledge of this company nor due I know what this debt is about. I have never received any correspondence from them in regards to debt they claim I owe. I do not owe this company any money nor do I owe money to Blink fitness who they claim they work for. I do not have a signed agreement with this company or with blink fitness stating that I agree to pay this debt. This company is violating my rights under the FCRA under New York state law. They have 15 days from the date of receipt to remove their trade line from my credit report. Failure to do so will force me to take legal action against them.

Aldous & Associates Response

We received written dispute of this account and our attorney is working to get information to the consumer party.

Aldous & Associates, PLLC - Attorneys at Law,Mr. Jeffrey N. A, Manager ” *** The
basis for my dispute is
ALLEGED balance of $508- was required to notify me prior to 11/26/2016, or no later than 30
days after
Aldous & Associates, PLLC - Attorneys at Law,Mr. Jeffrey N. A, Manager failed to notify me
about reporting derogatory info. to Equifax, Experian, and Transunion In section 603(p) 15 U.S.C.
ss 168s-2(a)(7)(A)(I); “The notice required under subparagraph (A) shall be provided to the
customer prior to, or no later than 30 days after }, furnishing the negative
derogatory 30, 60,90,120, 150, CO information to a consumer reporting agency described in
section 603 (p),’ 15 U.S.C. ss 1681s-2(a)(7)(B)(I). Plus broke commercial law under UCC 9.501
that all notices were timely and properly given by dated certified mail receipt. They were not met. I
asked for documentation & received no response.
Also, Aldous & Associates, PLLC - Attorneys at Law,Mr. Jeffrey N. A, Manager " failed to
give me my "Mini-Miranda" five days prior to placing this derogatory item on all of my credit
reports, per Section 807(11) & FDCPA 809, which is $1000 per violation and the state of TX
allows treble damages.
Under 809. Validations of date and Mini-Mirandi under Section 807(1) Aldous & Associates, PLLC
- Attorneys at Law,Mr. Jeffrey N. A, Manager failed to send me my initial communication
before placing this alleged derogatory 30, 60,90,120, 150, CO status on my credit reports further
violating the FCRA, I understand that according to the Fair Credit Reporting Act, failing to provide
this notice can result in a penalty up to $2500 and can be enforced by the FTC, and that my state
attorney general can also enforce this with a $1000 penalty as well.
I attached a copy of the law and the actual document from the federal reserve
Aldous & Associates, PLLC - Attorneys at Law,Mr. Jeffrey N. A, Manager is held liable as
well for defamation and in the state of TX a creditor is who collects their on debt is considered a
debt collector under FDCPA. Smith v. Heard 980 S.W.2d693(Tex.App-San Antonio 1989 reh
.den.) citing Monroe v. Frank 936 S.W.2d 654(Tex.App-Dallas 1996 writ dism'd w.o.j.)

Aldous & Associates Response

We do not show a *** in our system with referenced code in our system.

I was sent a collection letter by Aldous & Associates stating that I had an active collection with Gold's Gym. They said that they were a debt collector attempting to collect a debt and I needed to make payments before they allowed the report to post to the credit bureaus. I had never heard of their business and did not believe them so I reached out to the Gold's Gym customer service number to find my information and pay them directly, if at all possible. They were not able to find any of my information. They couldn't find me by name, address or any other information. I was with a business called Credit Shield 360 who looks into all collection accounts to make sure that they are able to collect. They got back to me stating Aldous & Associates sent me a letter that was in violation of the FDCPA and they were not able to collect debts from me and I signed documentation for them to sue on my behalf for auto draft amounts towards my "debt" in the amount of $100 since January 2017. My lawyer has made several attempts to reach them with no luck and they are not trying to contact him back.

Aldous & Associates Response

The account number on this file is ***. Original creditor is Gold's Gym who is now True Fit Gyms. Our records show ms *** is reviewing her options with an attorney at this point.

Aldous & Associates Response • Aug 22, 2019

We apologize for the time it took to get back to you. From our records your attorney did contact our attorney, and they have been in correspondence. On 6/1/2018 our attorney did send your attorney proof of the debt. We have been hired by Tru Fit Gyms to collect debts that have come from delinquent accounts. This was a Gold's Gym account but after Tru Fit bought out Gold's Gym the contract was transferred to Tru Fit. From what we have looked at with the gym this debt is valid. Please call and make payment when able.Thank you,--
Client Service
Aldous & Associates – Attorneys at Law

(o) 801.272.5281

(f) 801.277.5282
[email protected]

www.aldouslegal.com

Customer Response • Aug 22, 2019

Complaint: ***

I am rejecting this response because: it took over 8 months to get any type of response.

Sincerely

I received a letter in the mail from an attorney Aldous & Associates P.L.L.C. requesting I pay $266.12 for a defaulted retail installment with Gold’s Gym . I called the number on the letter 888 221 5155 and spoke with John. He told me the reason why is because I haven't paid my account. I checked my account and my card was charged for the last year and half monthly until 6/22/17. I’m not sure why Golds stopped charging me. I was aware this Golds location had recently closed for good however I was not sure when. I told this to John he said even though Golds recently closed I could have still gone to another golds within 25 miles. I live in a rural area there are no other golds around. I told this to John and asked to speak with his manager. His manager gets on the line and says its because I didn’t pay the months of July, August, September. At this point I thought since Golds stopped charging me in June thats when golds closed. I checked online and saw it closed in September. I haven't been able to make it to the gym since May so I really had no clue when they closed. Golds never communicated with me that they were closing. I told him since golds closed in September I'm willing to pay the last 3 months which would be $105 or $34.99 per month. He tells me I owe the full amount because of late fees and is not willing to negotiate. He tells me either my card was declined or I requested golds stop charging the card. Neither of which is correct. My card has never been declined and has been active for years and I had never made this request via verbally or in writing. I can prove my card has never been declined and my card provider will notify me anytime it is. I tell him everything he has told me is not accurate information at all and keeps referring to “his sources” and “from the information we have” but he could never provide me any additional information about who or where he is getting his information from. I tell him I’m going to pay $105 and he tells me he will report me to credit bureaus for any amount I do not pay. Thats ridiculous and I tell him I will take further action to dispute this he tells me it’s my choice but if they don't receive the full amount they will report me.

I was never given any notice of this until this letter dated October 5th via the attorney. No correspondence through phone call, email, or regular bill through the mail from Golds Gym at any time which I would have promptly paid. I’ve tried to call this golds location but the number is disconnected. I reached out via Facebook and received a response from the Charlottesville Golds Gym page and was to told to send an email to the billing department which I have done. I have been given notification they have received my email and hopefully will here a response within 2 days.

My complaint is I am disputing the charge of $266.12 from Aldous & Associates. Like I said I am willing to pay $105 but I was never contacted in any way by Golds to pay these monthly charges. I think the amount in question is ridiculous to not negotiate given the circumstances and the people I dealt with at the attorney office showed very poorly on how the company is run. The things they said were in no way accurate information but they were so firm on what they were saying.

As a consumer I am hoping you will understand and agree that $105 is an acceptable offer and that no further action will be taken against my credit for something I was never notified about until months later.

Aldous & Associates Response • May 14, 2018

Hello,Thank you for your patience. Your account has been fully resolved and you no longer owe.Thank you,--
Client Service
Aldous & Associates – Attorneys at Law

(o) 801.272.5281

(f) 801.277.5282
[email protected]

www.aldouslegal.com

THIS IS AN ATTEMPT TO COLLECT A DEBT, ALL INFORMATION OBTAINED SHALL BE USED FOR THAT PURPOSE. THIS COMMUNICATION IS FROM A DEBT COLLECTOR.

This company contacted me about a debt. I advised them that the debt was not legitimate, that I never signed a contract with the fitness center and under the FCBA that they could not contact me again unless they could provide proof of the debt (IE my signature). They of course can not provide that, but they keep sending me a copy of a contract that my daughter signed, that was a month to month contract and that we have proof she cancelled it repeatedly. They continue to harass me even though they have not been able to provide a contract with my signature AND I have provided them of the proof of the cancellation of my daughters contract.

Aldous & Associates Response • May 14, 2018

Hello,We have contacted the gym about the debt owed. They have provided us a contract and unfortunately, your debt is still owed.Thanks,--
Client Service
Aldous & Associates – Attorneys at Law

(o) 801.272.5281

(f) 801.277.5282
[email protected]

www.aldouslegal.com

THIS IS AN ATTEMPT TO COLLECT A DEBT, ALL INFORMATION OBTAINED SHALL BE USED FOR THAT PURPOSE. THIS COMMUNICATION IS FROM A DEBT COLLECTOR.

Customer Response • May 19, 2018

Complaint: ***

I am rejecting this response because:

Sincerely,

***

I would be happy to, but it took me 3 months to cancel the contract and 2.5 years to finally get somebody to acknowledge me. (And thank you so much for being the one to actually do that! )
I have sent paperwork repeatedly to both the local gym AND the corporate office. Can you please, please, please give me contact information for somebody at the gym who might actually read it and take care of this?Thank you!

Aldous & Associates Response • May 21, 2018

unfortunately we are not going to provide you that information. They are our client and retained our services to represent them in the attempt to collect the balance. We have forwarded them your comments and dispute and they stand by the policies we have communicated to you. Thank you for understanding.

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Address: 4625 S 2300 E Ste 207, Holladay Cottonwood, Utah, United States, 84117-4582

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