Ally Financial, Inc

We are in receipt of
your correspondence dated November 28, 2017, regarding the above referenced
individual and/or account and welcome the opportunity to respond to the stated
concerns.  Please be assured that we are working to resolve this matter as
quickly as possible.  A...

detailed response will be communicated directly to
the above referenced individual by way of telephone or letter.  Due to
privacy concerns, we are unable to provide you with any additional details in
this matter.  We thank you for taking the time and effort to bring this
issue to our attention.  If we can be of further assistance, please
contact us at 888-925-2559.

We are in receipt of your correspondence dated 9/2/2016 regarding the above referenced individual and/or account and
welcome the opportunity to respond to the stated concerns.  Please be
assured that we are working to resolve this matter as quickly as
possible.  A detailed response will...

be communicated directly to the above
referenced individual by way of telephone or letter.  Due to privacy
concerns, we are unable to provide you with any additional details in this
matter.  We thank you for taking the time and effort to bring this issue
to our attention.  If we can be of further assistance, please contact us
at 1-888-925-2559.

We are in receipt of your correspondence
dated November 21, 2016 regarding the above referenced individual and/or account and
welcome the opportunity to respond to the stated concerns.  Please be assured that we are working to
resolve this matter as quickly as...

possible. 
A detailed response will be communicated directly to the above
referenced individual by way of telephone or letter.  Due to privacy concerns, we are unable to
provide you with any additional details in this matter.  We thank you for taking the time and effort
to bring this issue to our attention.  If
we can be of further assistance, please contact us at [redacted].

We are in receipt of
your correspondence dated January 11, 2018, regarding the above referenced individual
and/or account and welcome the opportunity to respond to the stated
concerns.  Please be assured that we are working to resolve this matter as
quickly as possible.  A...

detailed response will be communicated directly to
the above referenced individual by way of telephone or letter.  Due to
privacy concerns, we are unable to provide you with any additional details in
this matter.  We thank you for taking the time and effort to bring this
issue to our attention.  If we can be of further assistance, please
contact us at [redacted].

We are in receipt of
your correspondence dated January 04, 2018 regarding the above referenced
individual and/or account and welcome the opportunity to respond to the stated
concerns.  Please be assured that we are working to resolve this matter as
quickly as possible.  A detailed...

response will be communicated directly to
the above referenced individual by way of telephone or letter.  Due to
privacy concerns, we are unable to provide you with any additional details in
this matter.  We thank you for taking the time and effort to bring this
issue to our attention.  If we can be of further assistance, please
contact us at [redacted].

We are in receipt of your correspondence dated 10/18/2016, regarding the above
referenced individual and/or account and welcome the opportunity to respond to
the stated concerns.  Please be assured that we are working to resolve this
matter as quickly as possible.  A detailed...

response will be communicated
directly to the above referenced individual by way of telephone or letter.  Due
to privacy concerns, we are unable to provide you with any additional details in
this matter.  We thank you for taking the time and effort to bring this issue to
our attention.  If we can be of further assistance, please contact us at
[redacted].

We are in receipt of
your correspondence dated October 16, 2016, regarding the above referenced individual
and/or account and welcome the opportunity to respond to the stated
concerns.  Please be assured that we are working to resolve this matter as
quickly as possible.  A detailed...

response will be communicated directly to
the above referenced individual by way of telephone or letter.  Due to
privacy concerns, we are unable to provide you with any additional details in
this matter.  We thank you for taking the time and effort to bring this
issue to our attention.  If we can be of further assistance, please
contact us at [redacted].

We
are in receipt of your correspondence dated December 11, 2016, regarding the
above referenced individual and/or account and welcome the opportunity to
respond to the stated concerns.  Please be assured that we are working to
resolve this matter as quickly as possible.  A...

detailed response will be
communicated directly to the above referenced individual by way of telephone or
letter.  Due to privacy concerns, we are unable to provide you with any
additional details in this matter.  We thank you for taking the time and
effort to bring this issue to our attention.  If we can be of further
assistance, please contact us at 888-925-2559.

We are in receipt of
your correspondence dated November 9, 2016, regarding the above referenced
individual and/or account and welcome the opportunity to respond to the stated
concerns.  Please be assured that we are working to resolve this matter as
quickly as possible.  A detailed...

response will be communicated directly to
the above referenced individual by way of telephone or letter.  Due to
privacy concerns, we are unable to provide you with any additional details in
this matter.  We thank you for taking the time and effort to bring this
issue to our attention.  If we can be of further assistance, please
contact us at [redacted].

[A default letter is provided here which indicates your rejection of the business's response. 
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of why I am rejecting this response appear below:
[You must provide details of why you are not satisfied with this resolution. Please type details here:]I have received no resolution. there are no attachments,no document has been received. a call has been made to me but we have not been able to connect.
Regards,
[redacted]

We are in receipt of
your correspondence dated January 19, 2018 regarding the above referenced
individual and/or account and welcome the opportunity to respond to the stated
concerns.  Please be assured that we are working to resolve this matter as
quickly as possible.  A detailed...

response will be communicated directly to
the above referenced individual by way of telephone or letter.  Due to
privacy concerns, we are unable to provide you with any additional details in
this matter.  We thank you for taking the time and effort to bring this
issue to our attention.  If we can be of further assistance, please
contact us at [redacted].

We are in receipt of your correspondence dated December
27, 2016 regarding the above referenced individual and/or account and welcome
the opportunity to respond to the stated concerns.  Please be assured that
we are working to resolve this matter as quickly as possible.  A...

detailed
response will be communicated directly to the above referenced individual by way
of telephone or letter.  Due to privacy concerns, we are unable to provide
you with any additional details in this matter.  We thank you for taking
the time and effort to bring this issue to our attention.  If we can be of
further assistance, please contact us at 888-925-2559.

We are in receipt of your correspondence dated July 29,
2016, regarding the above referenced individual and/or account and welcome the
opportunity to respond to the stated concerns.  Please be assured that we
are working to resolve this matter as quickly as possible.  A...

detailed
response will be communicated directly to the above referenced individual by
way of telephone or letter.  Due to privacy concerns, we are unable to
provide you with any additional details in this matter.  We thank you for
taking the time and effort to bring this issue to our attention.  If we
can be of further assistance, please contact us at 888-925-2559.

We are in receipt of
your correspondence dated September 7, 2016, regarding the above referenced individual
and/or account and welcome the opportunity to respond to the stated
concerns.  Please be assured that we are working to resolve this matter as
quickly as possible.  A detailed...

response will be communicated directly to
the above referenced individual by way of telephone or letter.  Due to
privacy concerns, we are unable to provide you with any additional details in
this matter.  We thank you for taking the time and effort to bring this
issue to our attention.  If we can be of further assistance, please
contact us at [redacted].

We are in receipt of
your correspondence dated January 29, 2018 regarding the above referenced
individual and/or account and welcome the opportunity to respond to the stated
concerns.  Please be assured that we are working to resolve this matter as
quickly as possible.  A detailed...

response will be communicated directly to
the above referenced individual by way of telephone or letter.  Due to
privacy concerns, we are unable to provide you with any additional details in
this matter.  We thank you for taking the time and effort to bring this
issue to our attention.  If we can be of further assistance, please
contact us at [redacted].

I am accepting the response, however, I want to make it perfectly clear that after investigation into this issue, I want the business to respond with their corrective actions and plans to make sure this does not repeat in the future.  Since I am a quality consultant and business owner, I know it is in the best interest of Ally to make sure their policies and processes are compliant with current banking business practices.  If they have an issue, it is their responsibility to find the root cause, investigate it and repair it.  I am available for consulting if they need help in their quality processes.  [redacted]

We are in receipt of
your correspondence dated February 25, 2017, regarding the above referenced
individual and/or account and welcome the opportunity to respond to the stated
concerns.  Please be assured that we are working to resolve this matter as
quickly as possible.  A detailed...

response will be communicated directly to
the above referenced individual by way of telephone or letter.  Due to
privacy concerns, we are unable to provide you with any additional details in
this matter.  We thank you for taking the time and effort to bring this
issue to our attention.  If we can be of further assistance, please
contact us at 888-925-2559.

We are in receipt of your correspondence dated  February 172017, regarding the above referenced individual and/or account and
welcome the opportunity to respond to the stated concerns.  Please be
assured that we are working to resolve this matter as quickly as
possible.  A...

detailed response will be communicated directly to the above
referenced individual by way of telephone or letter.  Due to privacy
concerns, we are unable to provide you with any additional details in this
matter.  We thank you for taking the time and effort to bring this issue
to our attention.  If we can be of further assistance, please contact us
at 904-370-1826.

We are in receipt of your correspondence
dated January 10, 2017 regarding the above referenced individual and/or account and
welcome the opportunity to respond to the stated concerns.  Please be
assured that we are working to resolve this matter as quickly as
possible.  A detailed...

response will be communicated directly to the above
referenced individual by way of telephone or letter.  Due to privacy
concerns, we are unable to provide you with any additional details in this
matter.  We thank you for taking the time and effort to bring this issue
to our attention.  If we can be of further assistance, please contact us
at 1-888-925-2559.

We are in receipt of
your correspondence dated January 19, 2018, regarding the above referenced
individual and/or account and welcome the opportunity to respond to the stated
concerns.  Please be assured that we are working to resolve this matter as
quickly as possible.  A detailed...

response will be communicated directly to
the above referenced individual by way of telephone or letter.  Due to
privacy concerns, we are unable to provide you with any additional details in
this matter.  We thank you for taking the time and effort to bring this
issue to our attention.  If we can be of further assistance, please
contact us at [redacted].