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Americollect, Inc.

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Reviews Americollect, Inc.

Americollect, Inc. Reviews (62)

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

Thank you for bringing additional comments for complaint ** *** by Ms*** *** to my attention.Under the Fair Debt Collection Practices Act (FDCPA), information regarding a debt may not be disclosed to anythird parties without the prior consent of the consumer given directly to the debt collection[1] However,Americollect, Incmay disclose information regarding the underlying debt to respond to complaint allegations[2]This communication is not made with a view toward collecting the debtThis communication serves asAmericollect, Inc's timely response to Ms***'s concerns.After furth er review of the account listed in our office (Account #***), since the person Ms*** contacted atour client's office did not have access to the account information listed in our office, Americollect will request thatthe three major Credit Bureaus (TransUnion, Equifax and Experian) delete this trade line from Ms***'s credit fileas a good will exception to our policyPlease allow 7-days for the credit fi le to reflect these changes.As is evident by our rapid and thorough response to your office, and subsequently Ms***, Americollect takescomplaints very seriouslyWe also take great pride in treating consumers with the respect and professionalismthey deserveIf Ms*** has any further questions about her account listed here or would like to pay the balancein full, please con tact our office between the central time hours of 7am to 9pm, Monday - Friday or between thecentral time hours of Bam to 5pm, Saturdays.Thank you again for bringing this to our attention and allowing me to respond

Thank you for bringing Ms***'s additional concerns regarding complaint ID #*** to my attention.Under the Fair Debt Collection Practices Act (FDCPA), information regarding a debt may not be disclosed toany third parties without the prior consent of the consumer given directly to the debt collection(1] However,Americollect, Incmay disclose information regarding the underlying debt to respond to complaint allegations.[2} This communication is not made with a view toward collecting the debtThis communication serves asAmericollect, Inc.'s timely response to Ms_ ***'s concerns.I apologize our previous response did not mitigate Ms***'s concernsAs we had stated in our lastresponse, the representative that Ms*** spoke with on 03/10/2015, did not add her to the accountlisted in our office for her husband, Mr***, nor have we since added her to the accou ntAmericollectprides itself on being ridiculously nice and treating consumers with the respect and professionalism theydeserveIt is not the standard of Americollect to violate the rights of our consumers.I also apologize that MsAnd erson does not wish to speak with our office due to her fears of having her rightsviolated in the future, however, Mr*** is st ill responsible for the account listed in our office_ As wework on behalf of our clients to collect on their past due accounts we are unable to remove the account fromour officeI wou ld be happy to make a note that we should only discuss the account with Mr***,however, that may prevent a representative from speaking with Ms_ *** if she chooses to contact usregarding her husband's account in the future.As is evident by our rapid and thorough response to your office, and subsequently Ms***, Americollecttakes complaints very seriouslyIf Mr*** wou ld like to discuss his account listed in our office, he isable to contact our office between the central time hours of 7am to 9pm, Monday - Friday or between thecentral time hours of 8am to 5pm, Saturdays.Thank you again for bringing this to our attention and allowing me to respond

Thank you for bringing complaint ID#*** by Ms*** to my attentionUnder the Fair DebtCollection Practices Act (FOCPA), information regarding a debt may not be disclosed to any third partieswithout the prior consent of the consumer given directly to the debt collection[1] However,
Americollect,Incmay disclose information regarding the underlying debt to respond to complaint allegations[2] Thiscommunication is not made with a view toward collecting the debtThis communication serves asAmericoliect, Inc.'s timely response to Ms***'s concerns.I sincerely apologize for any frustration or confusion caused by Americollect to Ms***On 06/18/2014,Americollect received two accounts (Account #*** and #***) from *** * *** ***in the amount of $The accounts listed in our office are for radiology services performed on12/ 30/ at *** *** *** *** and would have been separate from any hospital or physician billsincurred that same day.We have sent an itemized statement to the address provided by Ms*** on this complaintIt will arrivein an unmarked envelope with *** *** *** *** ** *** as the return addressPlease allow 5-7business days to receive the statementPer Ms***'s request, we have marked her account as a ceaseand desist and updated her accounts as disputed with the three major Credit Bureaus (Equifax, TransUnionand Experian).As is evident by our rapid and thorough response to your office, and subsequently Ms***, Americollecttakes complaints very seriouslyWe also take great pride in treating consumers with the respect andprofessionalism they deserveIf Ms*** has any further questions about her account listed here, pleasecontact our office between the central time hours of 7am to 9pm Monday - Friday or between the centraltime hours of 8am to 5pm, Saturdays.Thank you again for bringing this to our attention and allowing me to respond

Thank you for bringing complaint ID#*** by Mr*** to my attentionUnder the Fair Debt CollectionPractices Act (FDCPA), information regarding a debt may not be disclosed to any third parties without the priorconsent of the consumer given directly to the debt collection[1] However,
Americollect, Incmay discloseinformation regarding the underlying debt to respond to complaint allegations[2] This communication is notmade with a view toward collecting the debtThis communication serves as Americollect, Inc.'s timelyresponse to Mr***'s concerns.As we stated in our response to Mr***'s complaint with the Wisconsin Department of Financial Institutions(DFI), Americollect received an account for Mr*** from *** *** *** (Account #3000lF) in theamount of $on OS/29/We sent the validation notice to the address on file per our cl ient's recordsand, subseq uently, the address provided by Mr*** on this complaintThe notice included the validationlanguage:Unless you notify this office within days after receiving this notice that you dispute the validity of this debt or any portionthereofthis office will assume this debt is validIf you notify this office in writing within days after receiving this notice, thatyou dispute the validity of this debt or any portion thereof this office will obtain verification of the debt or obtain a copy of thejudgment and mail you a copy of such judgment or verification If you request of this office in writing with in days afterreceiving this notice, this office will provide you with the name and address of the original creditor, if different from the currentcreditor.We assumed the account was valid as we did not receive a mail return indicating we had an incorrect mailingaddress nor did we receive notification from Mr*** that he disputed the account until his dispute directlywith the *** *** *** *** on 03/02/and 03/04/2015, approximately months afterthe account listed in our officeIn response to Mr***'s disputes with the CRAs, we updated the account asdisputed and verified t hat the information given to us by our client matches the information Mr*** providedwith his disputes.On 03/23/2015, we received a written dispute from Mr*** in which he requested written proof anddocumentation that the account is actually hisIn response to his written request, Americollect obtained anitemized statement from our clientI have mailed the itemized statement to Mr***via the u.sPostal Serviceto the address on fileIt will arrive in an unmarked envelope with a *** *** *** *** ** *** as thereturn addressThe statement will show that the patient is a minor childThe additional $included onthe account is a collection service fee which Mr*** would have agreed to when he signed a contract at thetime of serviceMr*** should allow 5-business days to receive the statementIf the minor patient for thisaccount is not the minor child of Mr***, he can contact our office so we can further investigate.As is evident by our rapid and thorough response to your office, and subsequently Mr***, Americollect takescomplaints very seriouslyWe also take great pride in treating consumers with the respect andprofessionalism they deserveIf Mr*** has any further questions about his account listed here, pleasecontact our office between the central time hours of 7am to 9pm Monday - Friday or between the centraltime hours of 7am to 9pm, Saturdays.Thank you again for bringing this toour attention and allowing me to respond

Thank you for bringing complaint ID *** by Mr*** to my attentionUnder the Fair DebtCollection Practices Act (FDCPAjinformation regarding a debt may not be disclosed to any third partieswithout the prior consent of the consumer given directly to the debt collection[1] However,
Americollect,Incmay disclose information regarding the underlying debt to respond to complaint allegations[2] Thiscommunication is not made with a view toward collecting the debtThis communication serves asAmericollect, Inc.'s timely response to Mr***'s concerns.On 01/07/2015, Americollect received an account from *** *** *** (Account #***) for Mr.***On 01/14/2015, a representative spoke with Mr*** regarding this accountAt that time, Mr.*** did not request validation of the accountAs Mr*** is now requesting validation, I have sent anitemized statement to Mr*** showing the services rendered via the U.SPostal Service to the address heprovides in this complaintThe statement will arrive within 5-business days in an unmarked envelope with a*** *** *** *** ** *** return addressI have also updated the account as disputed with thethree major Credit Bureaus (Equifax, TransUnion and Experian)If Mr*** no longer disputes the validityof the account or feels the account was created fraudulently, he can contact our office and a representativewill be able to help him.As is evident by our rapid and thorough response to your office, and subsequently Mr***, Americollecttakes complaints very seriouslyWe also take great pride in treating consumers with the respect andprofessionalism they deserveIf Mr*** has any further questions about his account listed here, pleasecontact our office between the central time hours of 7am to 9pm Monday - Friday or between the centraltime hours of 8am to Spm, Saturdays

Thank you for bringing complaint ID #*** by Ms*** to my attentionUnder the Fair DebtCollection Practices Act (FDCPA), information regarding a debt may not be disclosed to any third partieswithout the prior consent of the consumer given directly to the debt collection[1] However,
Americollect,Incmay disclose information regarding the underlying debt to respond to complaint allegations[2] Thiscommunication is not made with a view toward collecting the debtThis communication serves asAmericollect, Inc.'s timely response to Ms***'s concerns.I apologize for any confusion caused to Ms***On 02/25/2015, we received an account for MrGary*** from *** *** *** *** (Account #***)On 03/ 10/ 2015, Ms*** contacted ouroffice on behalf of her husband, Mr***, to discuss making payments towards the account listed in ourofficeShe has not been added to the account nor are we holding her responsible for the accountIf Ms.*** would like to continue to make payments and contact our office to speak on behalf of her husband,she is able to.As is evident by our rapid and thorough response to your office, and subsequently Ms***, Americollecttakes complaints very seriouslyWe also take great pride in treating consumers with the respect andprofessionalism they deserveIf Ms*** has any further questions about her husband's accounts listedhere, please contact our office between the central time hours of 7am to 9pm, Monday - Friday or betweenthe central time hours of 8am to 5pm, Saturdays.Thank you again for bringing this to our attention and allowing me to respond

Thank you for bringing complaint 10 #1082 1062 by Mr. [redacted] to my attention. Under the Fair Debt CollectionPractices Act (FDCPA), information regarding a debt may not be disclosed to any third parties without the prior consentof the consumer given directly to the debt collection. [IJ...

However, Americollect, Inc. may disclose informationregard ing the underlying debt to respond to complaint allegat ions. (2J This communication is not made with a viewtoward collecting the debt. This communication serves as Americollect, rnc:s timely response to Mr. [redacted]'s concerns.r apologize for any confusion. On 08/24/2012, 10/29/2012 and 11/27/2012, Americollect received accounts for Mr.[redacted] from [redacted] of the Fox Valley (Account #[redacted], #[redacted] and #[redacted]). We sent notices tothe address on file per our client's records and, subsequently, the address provided on this complaint. We did notreceive a mail return indicating we had an incorrect mailing address.On 06/03/2015, Mr. [redacted] contacted our office and stated that his wife had paid the account and has the proof ofpayment to supply to our office. To date, we have not received any type of confirmation that the accounts listed in ouroffice have been paid in ful l. On 08/ 11/ 2015, Mr. [redacted] contacted our office again stating that he would likesomething sent in the mail regarding these accounts as he was sure the accounts listed have been paid in fuJi, but alsostated that if the accounts were not paid in full that he would pay them. We sent a statement on 08/12/2015.On 09/10/2015, Mr. [redacted]'s wife contacted our office and stated that she is concerned about the accounts in ouroffice as she had never received bills for them. She requested an itemized statement showing what services wererendered. That day, we sent an itemized statement showing the services re ndered. On 09/15/2015, Mrs. [redacted]contacted our office after receiving the itemized statements. She stated that one of the accounts listed in our office isfrom a work injury, however, she did not have the Workman's Compensation information available. If either Mr.[redacted] or Mrs. [redacted] can provide our office with the Workman's Compensation Insurance information, our Insu ranceDepartment can submit a claim to the Workman's Compensation carrier. We have updated the accounts as disputedwith the three major Credit Bureaus. If Mr. or Mrs. [redacted] no longer dispute the accounts listed in our office, they cancontact our office with that information.As is evident by our rapid and thorough response to your office, and subsequently Mr. [redacted], Americollect takescomplaints very se riously. We also take great pride in trea ting consumers with the respect and professionalism theydeserve. If Mr. [redacted] has any further questions, he is able to contact our office between the central time hours of 7amto 9pm Monday - Friday or between the central time hours of 5am to 5pm, Saturdays.

Thank you for bringing complaint [redacted] by Mr. [redacted] to my attention. Under the Fair Debt CollectionPractices Act (FDCPA), information regarding a debt may not be disclosed to any third parties without the priorconsent of the consumer given directly to the debt collection. [1] However,...

Americollect, Inc. may discloseinformation regarding the underlying debt to respond to complaint allegations. [2] This communication is notmade with a view toward collecting the debt. This communication serves as Americollect, Inc:s timelyresponse to Mr. [redacted]'s concerns.I sincerely apologize for any confusion caused to Mr. [redacted]. On 04/01/2015, an account listed in our office forMr. [redacted] from [redacted] (Account #[redacted]) in the amount of $10,872.03. On 04/ 02/ 2015, wewere made aware of an insurance adjustment in the amount of $1,638.29 and an insurance payment in theamount of $9,033.74. The insurance adjustment was immediately adjusted from the original amount of$10,872.03, however, the insurance payment was not applied to the account until 04/ 03/ 2015. Due to theprocessing delay for the insurance payment, a notice in the amount of $9,233.74 was sent to Mr. [redacted] on04/03/2015, before the payment had been posted to his account.We have sent an itemized statement which will show the services rendered for this account and a transactionhistory showing the payment and adjustment made to the account to the address on file per our client'srecords and, subsequently, the address provided by Mr. [redacted] on this complaint. The amount currently listedin our office is $200.00. The account has not been listed with the three major Credit Bureaus (Equifax,TransUnion and Experian), however, it will be listed with the Credit Bureaus on 08/10/2015 unless it is paid infull before that time. Again, I sincerely apologize for any inconvenience this has caused to Mr. [redacted].As is evident by our rapid and thorough response to your office, and subsequently Mr. [redacted], Americollecttakes complaints very seriously. We also take great pride in treating consumers with the respect andprofessionalism they deserve. If Mr. [redacted] has any further questions about his account listed here, pleasecontact our office between the central time hours of 7am to 9pm Monday - Friday or between the centraltime hours of 8am to Spm, Saturdays.Thank you again for bringing this to our attention and allowing me to respond.

Thank you for bringing additional comments for complaint ID #[redacted] by Mr. [redacted] to my attention. Under the Fair Debt Collection Practices Act (FDCPA), informationregarding a debt may not be disclosed to any third parties without the prior consent of theconsumer given directly to the debt collection. [1] However, Americollect, Inc. may discloseinformation regarding the underlying debt to respond to complaint allegations. [2] Thiscommunication is not made with a view toward collecting the debt. This communication servesas Americollect, Inc. 's timely response to Mr. [redacted]'s concerns.On 10/22/2014, we received a direct payment from our client for account #[redacted]. Thisaccount has not been listed with the three major Credit Bureaus (Equifax, TransUnion andExperian).As is evident by our rapid and thorough response to your office, and subsequently Mr. [redacted],Americollect takes complaints very seriously. We also take great pride in treating consumerswith the respect and professionalism they deserve. If Mr. [redacted] has any further questionsabout his accounts listed here or is willing to supply us with another form of payment, pleasecontact our office between the central time hours of 7am to 9pm, Monday - Friday or betweenthe central time hours of 8am to 5pm, Saturdays.Thank you again for bringing this to our attention and allowing me to respond.

Thank you for bringing complaint [redacted] by Ms. [redacted] to my attention. Under the Fair Debt Collection Practices Act(FDCPA), information regarding a debt may not be disclosed to any third parties without the prior consent of the consumergiven directly to the debt collection. (1] However,...

Americollect, Inc. may disclose information regarding the underlying debtto respond to complaint allegations. (2] This communication is not made with a view toward collecting the debt. Thiscommunication serves as Americollect, lnc.'s timely response to Ms. [redacted]'s concerns.Per state and federal laws, as a licensed collection agency, Americollect must maintain certain records and informationpertaining to accounts that have been listed with our office. Due to these laws, we are unable to expunge Ms. [redacted]'sinformation from our office. Per Ms. [redacted]'s request, we have marked her account as a cease and desist.As is evident by our rapid and thorough response to your office, and subsequently Ms. [redacted], Americollect takes complaintsvery seriously. We also take great pride in treating consumers with the respect and professionalism they deserve. If Ms.[redacted] has any further questions about her account listed here, please contact our office between the central time hours of7am to 9pm, Monday - Friday or between the central time hours of Sam to Spm, Saturdays.Thank you again for bringing this to our attention and allowing me to respond.

Thank you for bringing complaint 10 #10272542 by Mr. [redacted] to my attention. Under the Fair Debt Collection PracticesAct (FDCPA), information regarding a debt may not be disclosed to any third parties without the prior consent of theconsumer given directly to the debt collection. [1] However,...

Americollect, Inc. may disclose information regarding theunderlying debt to respond to complaint allegations. [2] This communication is not made with a view toward collectingthe debt. This communication serves as Americoliect, Inc.'s timely response to Mr. [redacted]'s concerns.On 01/31/2014, Americollect received 13 accounts in the amount of $5,559.72 for Mr. [redacted] for [redacted]. On02/06/2014, Mrs. [redacted] contacted our office and spoke with a representative. She stated that she and Mr. [redacted] wereunable to pay the balance in full and would like to set up a recurring monthly payment arrangement. The representativeoffered payments of $556.00 per month. The representative stated that the payments would last for 10 months and thepayments would not prevent the accounts from listing with the three major Credit Bureaus (Equifax, TransUnion andExperian) as they were scheduled to report on 04/10/2014 unless paid in full prior to that date. Mrs. [redacted] then set upthe recurring payments with a checking account.On 10/14/2014, Mrs. [redacted] contacted Americollect stating that Mr. [redacted] was upset that the balances were listed onhis credit file and stated that she was told by a representative that they would not list as long as she was makingpayments. A Team Leader reviewed the phone call from 02/06/2014 an d noted that Mrs. [redacted] was told the accountwould be listing with the Credit Bureaus unless paid in full prior to 04/10/2014. On 10/17/2014, Mr. [redacted] contactedAmericoliect and sta ted that he wanted cali recordings from Mrs. [redacted]'s phone call on 02/06/2014 to prove that theywere told the accounts would not list with the Credit Bureaus if payments were set up. We have sent the call to the[redacted] for their review.On 10/20/2014, Mrs. [redacted] contacted our office again. A representative explained that her conversation on02/06/2014 did not include a representative stating that the accounts would be held from her credit file. Mrs. [redacted]stated t hat she understood that the accounts would remain on her credit file and asked if she could dispute the accountto get it removed more quickly_ We have since disputed the account for Mrs. [redacted] per her request on 10/20/2014, ifshe no longer disputes the balance listed in our office or has any further questions, she is able to contact us at1· ###-###-#### Monday· Friday 7am-9pm or Saturday 8am-5pm Central Standard Time.As is evident by our rapid and thorough response to your office, and subsequently Mr. [redacted], Americoliect takescomplaints very seriously.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Thank you for bringing additional comments for complaint ID #[redacted] by Mr. [redacted] to my attention.Under the Fair Debt Collection Practices Act (FDCPA), information regarding a debt may not be disclosed to anythird parties without the prior consent of the consumer given directly to the debt collection. [1] However,Americollect, Inc. may disclose information regarding the underlying debt to respond to complaint allegations. [2]This communication is not made with a view toward co llecting the debt. This communication serves asAmericollect, Inc.'s timely response to Mr. [redacted]'s concerns.I apologize for the confusion. On 11/25/2014, our Insurance Department received a communication from ourclient, Radiology and Imaging Consultants, letting us know that a claim was filed to AGIA Insurance for the accountslisted in our office. Americollect, Inc. has requested the three major Credit Bureaus (Equifax, TransUnion andExperian) to delete these trade lines from Mr. [redacted]'s credit file. Please allow at least 60 days for insurance toprocess the claim. In the event that the insurance company does not pay the balances in full, Mr. [redacted] will beresponsible for the remaining amount. As is evident by our rapid and thorough response to your office, and subsequently Mr. [redacted], Americollect takescomplaints very seriously. We also take great pride in treating consumers with the respect and professionalismthey deserve. If Mr. [redacted] has any further questions about his account listed here, please contact our officebetween the central time hours of 7am to 9pm, Monday - Friday or between the ce ntral time hours of 8am to5pm, Saturdays.Thank you again for bringing this to our attention and allowing me to respond.?

Thank you for bringing complaint 10 #[redacted] by Ms. [redacted] to my attention. Under the Fair DebtCollection Practices Act (FDCPA), information regarding a debt may not be disclosed to any third partieswithout the prior consent of the consumer given directly to the debt collection. {1] However,...

Americollect,Inc. may disclose information regarding the underlying debt to respond to complaint allegation s. [2J Thiscommunication is not made with a view toward collecting the debt. This communication serves asAmericoliect, Inc.'s timely response to Ms. [redacted]'s concerns.I apologize for any inconvenience we may have caused Ms. [redacted]. After reviewing our records from03/ 15/2016, a representative attempted to contact Ms. [redacted] on a work phone number, as attempts to contacther via other phone numbers provided by Ms. [redacted] at the date services were rendered were unsuccessful. Atthe time of the phone call we were not aware that the work phone number listed on the account was aninconvenient phone number to place a call for Ms. [redacted]. After listening to the phone ca ll that took place on03/15/2016; our representative reached an unknown party at the phone number listed on file, 262-657-6686.Our representative requested to speak with [redacted] and was transferred to a person by the name of[redacted] would not confirm her last name and asked who was calling. Our representative stated hisname and that he was calling from Americollect. Our representative did not disclose Americollect to anyoneother than [redacted]. After our representative disclosed that he was calling from Americollect, [redacted] told himnot call that phone number anymore as it is a work number and promptly ended the call. The representativedid not have an opportunity to disclose any account information as the call was ended abruptly.This is a communication from a debt collectorThis communication is made for the limited purpose of responding to a dispute and is NOT a demand for payment.According to our records, Americollect has not had a conversation with Ms. [redacted], prior to the 03/ 15/2016phone call, in which she stated that she does not want phone ca lls at her place of employment. Per Ms. [redacted]'request for no more communication in this complaint, I have marked her account as a cease and desist toprevent future phone calls regarding her account listed at Americoll ect. I have also updated the account listedin our office for Ms. [redacted] from Aurora Medical Group (Account #113072959) as disputed per her request inthis complaint.As is evident by our rapid and thorough response to your office, and subsequently Ms. [redacted], Americollecttakes complaints very seriously. We also take great pride in treating consumers with the respect andprofessionalism they deserve. If Ms. [redacted] has any further questions about her accounts listed here, pleasecontact our office between the central time hours of 7am to 9pm Monday - Friday or between the centraltime hours of Bam to 5pm, Saturdays.Thank you again for bringing this to our attention and allowing me to respond.Sincerely,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I have been in contact with the insurance carrier. They have yet to receive ANY correspondence regarding this claim. The insurance carrier is waiting for an itemized bill from the radiology group. I have previously requested the same and have yet to receive any correspondence from anyone associated with the radiology group of said claim. The insurance carrier requested an itemized bill from the radiology group in August also and never received it.
Regards,
[redacted]

Thank you for bringing complaint ** #[redacted] by Mr. [redacted] to my attention. Under the Fair Debt CollectionPractices Act (FDCPA), information regarding a debt may not be disclosed to any third parties without the priorconsent of the consumer given directly to the debt collection. [1} However,...

Americollect, Inc. may discloseinformation regarding the underlying debt to respond to complaint allegations. [2] This communication is notmade with a view toward collecting the debt. This communication serves as Americollect, Inc.'s timelyresponse to Mr. [redacted]'s concerns.I apologize for the confusion in regards to the accounts listed in our office for Mr. [redacted]. On 02/07/2014,Americollect received four accounts for [redacted] (Account #[redacted], #[redacted], #[redacted]and #[redacted]) in which the patient's name was [redacted]. The accounts were sent to our office in thepatient's mother, [redacted]'s, name. On 08/28/2014, Americollect received an account for Mr. [redacted] for[redacted] (Account #[redacted]). As Mr. [redacted] has the same last name as the patient on theaccounts listed under [redacted]'s name, our system cross-referenced the two files and flagged them aspotential matches. Before sharing the accounts in which [redacted] was the patient between Ms. [redacted] and Mr.[redacted], a representative checked the [redacted]) to verify if Mr. [redacted] was inany way responsible for the accounts in which [redacted] was the patient. Per case #[redacted] on [redacted], Mr.[redacted] from Ms. [redacted] on 02/08/2010.Per Wisconsin's Marital Property Law: Each spouse has an equal obligation in accordance with his or her abilityto contribute money or services or both which are necessary for the adequate support and maintenance of hisor her minor children and af the other spouse. No spouse may be presumed primarily liable for supportexpenses under this subsection. There is no joint and several liability for these obligations, and creditors maypursue either or both spouses to collect the debt, regardless of who incurred it. Because both spouses arepersonally liable for necessaries, the creditor's right to pursue either spouse is not affected by a divorce, and allof the ex-spouses' assets remain available to satisfy the debt.Because the account listed under Ms. [redacted] had a patient by the name of [redacted] and [redacted] showedthat Mr. [redacted] had previously been married to Ms. [redacted], the representative concluded that Mr. [redacted] isresponsible for the accounts in which [redacted] was the patient. The accounts in our office listed for Mr.[redacted] have since been paid in full and Americollect has requ ested that the three major Credit Bureaus(Equifax, TransUnion, and Experian) delete all record of these accounts from Mr. [redacted]'s credit file.As is evident by our rapid and thorough response to your office, and subsequently Mr. [redacted], Ameri collecttakes complain ts very seriously. We also take great pride in treating consumers with the respect andprofessionalism they deserve. If Mr. [redacted] has any further questions about his accounts listed here, pleasecon tact our office between the central time hours of 7am to 9pm, Monday - Friday or between t he centraltime hours of 8am to Spm, Saturdays.Thank you again for bringing this to our attention and allowing me to respond.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
I did receive the check returned for overpayment of my husbands account.I am still waiting for the credit bureau to update their records, as my loan officer ran my report this morning and these bills from americollect still show on my credit report as unpaid.  As long as Americollect has reported them as paid to the credit bureau's I am fine with it.  If these do not appear as removed within 10 days I'll follow up with Americollect and the credit bureau's directly. Thank you

Revdex.com: I don't accept this offer. They cant provide validation and they only want to update this account. I dont need this account  updated I want it removed. An itemized statement isn't validation....

Want I want remove/disputed is Americollect off my credit report. I will not make a police report or get a notarized affidavit when I know my identity haven't been compromise.  Send me a sign statement with my signature saying I agree to pay a bill that's not mines. I never did business with Americollect and never even heard of this company so I shouldn't owe these people any money.
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
Temeal [redacted]

Thank you for bringing complaint ID #[redacted] by Mr. [redacted] to my attention. Under the Fair Debt Collection PracticesAct (FDCPA), information regarding a debt may not be disclosed to any third parties without the prior consent of theconsumer given directly to the debt collection. [1] However,...

Americollect, Inc. may disclose information regarding theunderlying debt to respond to complaint allegations. (2) This communication is not made with a view toward collectingthe debt. This communication serves as Americollect, Inco's timely response to Mr. [redacted]'s concerns.On 08/ 08/2014, we received six separate accounts for Radiology and Imaging Consultants for a total of $1,052.00. Wehave resent a notice to the address on file per this complaint. The accounts listed in our office are not accruing interest.On 09/17/ 2014, we rece ived an explanation of benefits from Mr. [redacted]. Our insurance department is currently workingwith our client to determine if a claim is able to be filed to Mr. [redacted]'s insuran ce. Due to the nature of the documentsMr. [redacted] has requested, we will send them to the address on file per this complaint via the U.S. Postal Service once wereceive them from our client.As is evident by our rapid and thorough response to your office, and subsequently Mr. [redacted], Americollect takescomplaints very seriously. We also take great pride in treating consumers with the respect and professionalismthey deserve. If Mr. [redacted] has any further questions about his accounts listed here, please contact our officebetween the central time hours of 7am to 9pm, Monday - Friday or between the central time hours of Sam toSpm, Saturdays.

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