[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Thank you for bringing the additional concerns regarding compla int # 12014278 by Ms. [redacted] to myattention. Under the Fair Debt Collection Practices Act (FDCPA), information regarding a debt may notbe disclosed to any third parties without the prior consent of the consumer given directly to the...
debtco llection agency. (1) However, Americollect, In c. may disclose informa tion regarding the underlying debtto respond to complaint allegations. 12) This communication is not made with a view toward collectingthe debt. This communication serves as Americollect, Inco's timely response to Ms. [redacted]'s concerns.Americollect takes complai nts very seriously. We also take great pride in t reating consumers with therespect and professionalism they deserve. I apologize for the frustration this may have caused Ms.[redacted].We have reviewed the call in which the payment was authorized and the only mention of a dollaramount was the full balance on the account, $275.00, and Ms. [redacted]'s request to have the trade lineremoved from her credit file. There was no comment that Ms. [redacted] was going to make a smallpayment that day and then ca ll back another day to pay the remaining balance. Ms. [redacted] thenprovided our represe ntative with her email address, the ca rd information for t he payment and then sheupdated the address associated with the credit card. Since the phone call, we have talked to Ms. [redacted]a number of times and offered to refund that payment but the phone line becomes disconnected rightafter we mention refunding the payment. It appears that almost every phone call we have with Ms.[redacted] is disconnected at some point. If Ms. [redacted] is looking to receive a refund for the account pleaserespond to this Revdex.com complaint and I will be happily have our support services issue arefund.As is evident by our rapid and thorough response to your office, and subsequently Ms. [redacted],Americollect takes complaints very seriously. We also take great pride in treating consumers with therespect and professionalism they deserve. If Ms. [redacted] has any further questions, please contact ouroffice between the central time hours of 7am to 9pm Monday - Friday or between the central timehours of Bam to Spm, Saturdays.Thank you again for bringing this to our attention and allowing me to respond.
Thank you for bringing complaint ID #[redacted] by Ms. [redacted] to my attention. Under the Fair Debt CollectionPractices Act (FDCPA), information regarding a debt may not be disclosed to any third parties without the priorconsent of the consumer given directly to the debt collection. [1] However,...
Americollect, Inc. may discloseinformation regarding the underlying debt to respond to complaint allegations. [2] This communication is notmade with a view toward collecting the debt. This communication serves as Americoliect, Inc.'s timelyresponse to Ms. [redacted]'s concerns.I sincerely apologize for any frustration Americollect may have caused Ms. [redacted]. As we collect on behalf ofour clients we are only authorized to settle on accounts that they have given us authority to do so. Ms. [redacted]has four accounts list with us with two different clients and neither of which offer a settlement. Ms. [redacted] didhave a conversation on May t h with a representative of Americollect who incorrectly offered Ms. [redacted] a 25%settlement on the four balances owed in our office.While we were incorrect in offering Ms. [redacted] a settlement on these four accounts we have here in our officefor Ms. [redacted], I will up hold the settlement agreement that she was offered on May tho Americollect will paythe difference to our clients in order to make them whole and to be able to update Ms. [redacted]'s credit file asPaid in Full.As is evident by our rapid and thorough response to your office, and subsequently Ms. [redacted], Americollecttakes complaints very seriously. We also take great pride in treating consumers with the respect andprofessionalism they deserve. If Ms. [redacted] has any further questions about her accounts listed here, please contact our office between the central time hours of 7am to 9pm Monday - Friday or between the central time hours of 8am to 5pm, Saturdays. Thank you again for bringing this to our attention and allowing me to respond.
Thank you for bringing complaint JD #[redacted] by Ms. [redacted] to my attention. Under the Fair DebtCollection Practices Act (FDCPA), in formation regarding a debt may not be disclosed to any third partieswithout the prior consent of the consumer given directly to the debt collection. [1] However, AmericollectInc. may disclose information regarding the underlying debt to respond to complaint allegations. [2] Thiscommunication is not made with a view toward collecting the debt. This communication serves asAmericollect, Inc.'s timely response to Ms. [redacted]'s concern s.Please fill out the attached paperwork and submit it to our office per the in stru ctions.As is evident by our rapid and thorough response to your office, and subsequently Ms. [redacted], Americollecttakes complaints very seriously. We also take great pride in treating consumers with the respect andprofessionalism they deserve. If Ms. [redacted] has any further questions about her accounts listed here, pleasecontact our office between the central time hours of 7am to 9pm Monday - Friday or between the centraltime hours of 8am to 5pm, Saturdays.Thank you again for bringing this to our attention and allowing me to respond.
Thank you for bringing complaint ID #[redacted] by Mr. [redacted]
to my attention. Under the Fair Debt CollectionPractices Act (FDCPA), information regarding a debt may not
be disclosed to any third parties without the prior consentOf the consumer given directly to the debt collection. [1]
However,...
Americollect, Inc, may disclose informationregarding the
underlying debt to respond to complaint allegations. [2] This communication is
not made with a view toward collecting the debt. This communication serves as
Americollect, Inc.'s timely response to Mr. [redacted]'s concerns.I sincerely apologize for any
inconvenience. Americollect, Inc. has updated the phone number Mr. [redacted]
provided inthis complaint as a phone number not to be called by our
office as he does not have an account listed with our office. IfMr. [redacted] finds something on his credit
report that he feels is incorrect, please contact our office so we can address
the discrepancy.As is evident by
our rapid and thorough response to your office, and subsequently Mr. [redacted] ,
Americollect takes complaints very seriously. We also take great pride in
treating consumers with the respect and professionalism they ndeserve.If Mr. [redacted] has any further questions, he is able to
contact our office between the central time hours of 7am to 9pmMonday — Friday or between the central time hours of 8am to
5pm, Saturdays.Thank you again for bringing this to our attention and allowing
me to respond.
Thank you for bringing the concerns to complaint 10 #[redacted] by Ms. [redacted] to my attention. Underthe Fair Debt Collection Practices Act (FDCPA), information regarding a debt may not be disclosed to any thirdparties without the prior consent of the consumer given directly to the debt...
collection. [1] However,Americollect, Inc. may disclose information regarding the underlying debt to respond to complaint allegations.[2] This communication is not made with a view toward collecting the debt. This communication serves asAmericollect, Inc.'s timely response to Ms. [redacted]'s concerns.Americollect takes complaints very seriously. We also take great pride in treating consumers with the respectand professionalism they deserve. As we work on behalf of our clients, we partner with them to collect theiraccounts as quickly and professionally as possible. I apologize for the frustration this may have caused Ms.[redacted].As we do not own the accounts listed at Americollect for Ms. [redacted] and, as such, we are unable to offer asettlement at this time as our clients have not given us settlement authority on them. Our clients have notdirected us to remove their accounts from Ms. [redacted] credit file. The payments that have been made by Ms.[redacted], to her accounts, have been reported to her credit file. We have sent a listing of Accounts and aPayment History, to Ms. [redacted]', to the email address on file due to her request that we no longer mailinformation with the United States Postal Service, for her review.This is a communication from a debt co llectorThis communication is made for the limited purpose of responding to a dispute and is NOT a demand for payment.As is evident by our rapid and thorough response to your office, and subsequently Ms. [redacted],Americollect takes complaints very seriously. We also take great pride in treating consumers with the respectand professionalism they deserve. If Ms. [redacted] has any further questions about her accounts listed here,please contact our office between the central time hours of 7am to 9pm Monday - Friday or between thecentral time hours of 8am to Spm, Saturdays.Thank you again for bringing this to our attention and allowing me to respond.Compliance Officer
Dear Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
Thank you for brin ging complaint ID#[redacted] by Ms. [redacted] to my attention. Under the Fair DebtCollection Practices Act (FDCPA), information regarding a debt may not be disclosed to any third partieswithout the prior consent of the consumer given directly to the debt collection. [1] However,...
Americollect,Inc. may disclose information regarding the underlying debt to respond to complaint allegations. [2] Th iscommunication is not made with a view toward coll ecting the debt. This communication serves asAmericollect, Inc's timely response to Ms. [redacted]'s concerns.I sincerely apologize for Ms. [redacted]'s experience with our company. On 10/06/2014, Americollect receivedthree accounts for Ms. [redacted] from [redacted] and [redacted](Account #[redacted], #[redacted], and #[redacted]). We sent a notice to the address on file per our client'srecords and, subsequently, the address provided on this complaint. We did not receive a mail returnindicating we had an incorrect mailing address. On 02/25/2015, the accounts were listed with the three majorCredit Bureaus (Equifax, TransUnion and Experian) as we had received no communication from Ms. [redacted]rega rding the three accounts.I also apologize for any confusion caused to Ms. [redacted] during her phone conversation with our office on05/22/2015. Per the notes on our system for that date, the representative was attempting to set up apayment arrangement with Ms. [redacted] to pay the accounts listed in our office. As Americollect collects fromall responsible parties for the accounts listed in our office, Ms. [redacted] was asked for her husband'sinformation as Wisconsin is a Community Property state. We have marked both Ms. [redacted] and Mr.[redacted]'s accounts as a cease and desist.Regarding the check in the amount of $352.00 Ms. [redacted] sent in on behalf of her husband's account, theaccount has since been cancelled from our office and a letter, along with the check, has been mailed to Mr.[redacted]. Again, I Sincerely apologize for any inconvenience caused to Ms. [redacted]. As the three accountslisted in our office are paid in full and due to the frustration caused to Ms. [redacted], Americollect will requestthat the three major Credit Bureaus remove all record of the accounts from Ms. [redacted]'s credit history.As is evident by our rapid and thorough response to your office, and subseq uently Ms. [redacted], Americollecttakes complaints very seriously. We also take great pride in treating consumers with the respect andprofessionalism they deserve. If Ms. [redacted] has any further questions about her accounts listed here, pleasecontact our office between the central time hours of 7am to 9pm Monday - Friday or between the centraltime hours of 8am to Spm, Saturdays.Thank you again for bringing this to our attention and allowing me to respond.
Dear Mr. [redacted],Thank you for bringing additional concerns regarding
complaint ID #[redacted] by Mr. [redacted] to my attention. Underthe Fair Debt Collection Practices Act (FDCPA), information
regarding a debt may not be disclosed to any third partieswithout the prior consent of the consumer
given directly to the debt collection. [1] However, Americollect, Inc. may
disclose information regarding the underlying debt to respond to complaint
allegations. [2] This communication is notmade with a view toward collecting the debt, This
communication serves as Americollect, Inc.'s timely response to Mr.[redacted]'s concerns.I apologize my previous response to Mr. [redacted]'s concerns
was not satisfactory, I apologize Mr. [redacted] feels there was a lack of due diligence
and I sincerely apologize for the phone call. We appreciate the feedback and
will be reviewing our policies and procedures regarding Mr. [redacted]'s
concerns. As I had stated in the previous response, wehave removed Mr. [redacted]'s phone number as a phone number to
call.As is evident by our
rapid and thorough response to your office, and subsequently Mr. [redacted] ,
Americollect takes complaints very seriously. We
also take great pride in treating consumers with the respect and
professionalism theydeserve.If Mr. [redacted] has any further questions, he is able to
contact our office between the central time hours of 7am to 9pmMonday — Friday or between the central time hours of gam to
5pm, Saturdays.Thank you again for bringing this to our attention and allowing
me to respond.Sincerely,[redacted]
[redacted]
[redacted]
[redacted]
[redacted]
[redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I appreciate that (this time) Americollect stated that they "will be reviewing [their] policies and procedures" relative to my concerns -- if this correspondence can prompt a procedural change on their part that will spare someone else the annoyance and concerns that I have experienced, by taking a simple step to help identify their intended target, then it has been a worthwhile conversation.
Regards,
[redacted]
Thank you for bringing complaint ID#[redacted] by Ms. [redacted] to my attention. Under the Fair Debt Collection PracticesAct (FDCPA), information regarding a debt may not be disclosed to any third parties without the prior consent of theconsumer given directly to the debt collection. [1] However,...
Americollect, Inc. may disclose information regarding theunderlying debt to respond to complaint allegations. [2] This communication is not made with a view toward collec ingthe debt. This communication serves as Americollect, Inc's timely response to Ms. [redacted] 's concerns.I sincerely apologize for any inconvenience. On 08/17/2015, we received two accounts for Ms. [redacted] from [redacted] (Account #[redacted] & #[redacted]). We sent a notice to the address on file per our client's recordsand, subsequently, the address provided on this complaint. On 08/27/2015, our clie nt, [redacted]contacted our office and stated that the account should be cancelled. We cancelled the accounts on that same day.On 09/15/2015, our client re-listed the previously cancelled accounts with our office. As the accounts were newly listed,we sent a notice to the address on file on 09/16/2015. On 09/18/2015, our dient contacted our office to cancel theaccounts from our office again. We have since been in contact with our client and have requested that the accounts notbe re-listed in our office. No record of the accounts have been listed with the three major Credit Bureaus (Equifax,TransUnion and Experian).As is evident by our rapid and thorough response to your office, and subsequently Ms. [redacted] , Americollect takescomplaints very seriously. We also take great pride in treating consumers with the respect and professionalism theydeserve. If Ms. [redacted] has any further questions, she is able to contact our office between the central time hours of 7amto 9pm Monday - Friday or between the central time hours of 5am to 5pm, Saturdays.Thank you again for bringing this to our attention and allowing me to respond.
Thank you for bringing the concerns
regarding complaint it [redacted] by Ms. [redacted] to my attention. Under the Fair
Debt Collection Practices Act (FDCPA), information regarding a debt may not be
disclosed to any third parties without the prior consent of the consumer given
directly to the debt...
collection agency. However, Americollect,Inc. may disclose
information regarding the underlying debt to respond to complaint allegations.
121 This communication is not made with a view toward collecting the
debt. This communication serves as Americollect, Inc.'s timely response to your
concerns.Americollect takes complaints very
seriously, we also take great pride in treating consumers with the respect and
professionalism they deserve. I apologize for the confusion this may have
caused Ms. [redacted].As we explained in response to Ms. [redacted]'s Consumer
Financial Protection Bureau (CFPB) complaint, we have sent the itemized
statements of the two accounts listed in our office to the address on file for
Ms. [redacted]. They will arrive in an unmarked envelope with [redacted] as the return mailing address. Please allow 7-10 business
days to receive the statements.If Ms. [redacted] is interested in examining her contract
that is binding her to the debt, she will need to contact the originating medical provider
where her services where rendered. Please review the provided itemized
statement for the location of the medical provider.Americollect, Inc. has requested that the three major
Credit Bureaus (Equifax, TransUnion and Experian) update these two accounts for
you, to reflect your dispute. Americollect cannot guarantee, warrant or take
responsibility for the performance of TransUnion, Equifax or Experian with
respect to changing, deleting, suppressing or making entries regarding any
credit information. Please allow 7-21 days for your credit file to reflect
these changes,As is evident by our rapid and thorough response to
your Office, and subsequently Ms. [redacted], Americollect takes complaints very
seriously. We also take great pride in treating consumers with the respect and
professionalism they deserve. If [redacted] has any further questions, please
contact our office between the central time hours of 7am to 9pm Monday — Friday
or between the central time hours of 8am to 5pm, Saturdays.Thank you again for bringing this to our attention
and allowing me to respond.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I am glad they had agreed that they provided unsatisfactory options to their medical services clients. I recommend that before they accept the medical facilities as a client that they be able to accept all forms of payment before harassing the people who hire their clients. I will still need a letter in writing that my credit rating was unharmed by this incident
Regards,
Thank you for bringing the concerns regarding complaint
[redacted] by Mr. [redacted] to my attention. Under the Fair Debt Collection
Practices Act (FDCPA), information regarding a debt may not be disclosed to any
third parties without the prior consent of the consumer given directly to the
debt...
collection agency. (Il However, Americollect, Inc. may disclose
information regarding the underlying debt to respond to complaint allegations.
121 This communication is not made with a view toward collecting the
debt. This communication serves as Americollect, Inc.'s timely response to Mr.
[redacted]'s concerns.Americollect takes complaints very
seriously. We also take great pride in treating consumers with the respect and
professionalism they deserve. I apologize for the confusion this may have
caused Mr. [redacted].On 06.02.2016, we had two accounts (#[redacted] and
[redacted]) list for Mr. [redacted] in our office, both for $75, from our client
[redacted] Radiology Group.We have sent an itemized statement
to Mr. [redacted] for his review. It will arrive in an unmarked envelope withP.O. BOX 1566 Manitowoc, WI 54221 as the return
mailing address. Please allow 7-10 business days to receive the statements.If he does not believe that he incurred these charges or he
feels that his information was used fraudulently, we will need some additional
information below:Written detailed information on what is being disputedOfficial identity theft police reportNotarized affidavitOnce we receive the above information, we will forward
it to our client for their review, as we work on behalf of our clients.Americollect, Inc. has requested that the three major
Credit Bureaus (Equifax, TransUnion and Experian) update the accounts for Mr.
[redacted], to reflect his dispute. Americollect cannot guarantee, warrant or
take responsibility for the performance of TransUnion, Equifax or Experian with
respect to changing, deleting, suppressing or making entries regarding any
credit information. Please allow 7-21 days for his credit file to reflect these
changes.As is evident by our rapid and thorough response to
your office, and subsequently, Mr. [redacted], Americollect takes complaints very
seriously. We also take great pride in treating consumers with the respect and
professionalism they deserve. If Mr. [redacted] has any further questions, please
contact our office between the central time hours of 7am to 9pm Monday — Friday
or between the central time hours of 8am to 5pm, Saturdays.Thank you again for bringing this to our attention
and allowing me to respond.
Thank you for bringing the concerns to complaint ID
#[redacted] by Ms. [redacted] to my attention.Under the Fair Debt Collection Practices Act (FDCPA),
information regarding a debt may not be disclosed to any third parties without the
prior consent of the consumer given directly to the debt...
collection. [I]
However, Americollect, Inc. may disclose information regarding the underlying
debt to respond to complaint allegations.[2] This communication is not made with a
view toward collecting the debt. This communication serves as Americollect,
Inc.'s timely response to Ms. [redacted] concerns.Americollect takes complaints very seriously. We also take
great pride in treating consumers with the respect and professionalism they
deserve. As we work on behalf of our clients, we partner with them to collect
their accounts as quickly and professionally as possible. I apologize for the
frustration this may have caused Ms. [redacted].It appears that the confusion lies in the
fact that one of Ms. [redacted]' bills for a minor child listed solely under a
Derek [redacted] and two accounts for the same minor child listed under [redacted]
[redacted]. We have combined the accounts to fully reflect all three accounts on
both Derek and [redacted]'s files listed here at Americollect to limit future
confusion. We will be requesting the itemized statements for the three accounts
for the minor child to be mailed to Ms. [redacted] for her review. Once we
receive these statements from our client, we will send them to Ms. [redacted]. We
will also send transaction histories to show where Ms. William's payments have been applied, They will arrive in an
unmarked envelope with [redacted] as the return mailing
address.As is evident by our rapid and thorough response to your
office, and subsequently Ms. [redacted],Americollect takes complaints very
seriously. We also take great pride in treating consumers with the respect and
professionalism they deserve. If Ms. [redacted] has any further questions
about her accounts listed here, please contact our office between the central
time hours of 7am to 9pm Monday — Friday or between the central time hours of
8am to 5pm, Saturdays.Thank you again for bringing this to our attention and
allowing me to respond.
Stacy [redacted]Revdex.com of Wisconsin[redacted]RE: File #[redacted]Dear Ms. [redacted],Thank you for bringing complaint ID #[redacted] by Mr.
[redacted] to my attention. Under the Fair Debt Collection Practices Act (FDCPA),
information regarding a debt may...
not be disclosed to any third parties without
the prior consent of the consumer given directly to the debt collection. [I]
However, Americollect, Inc. may disclose information regarding the underlying
debt to respond to complaint allegations. [2] This communication is not made
with a view toward collecting the debt. This communication serves as Americollect,
Inc.'s timely response to Mr. [redacted]'s concerns. Americollect takes complaints very seriously. We also take great pride in
treating consumers with the respect and professionalism they deserve. As we
work on behalf of our clients, we partner with them to collect their accounts
as quickly and professionally as possible. I apologize for the frustration this
may have caused Mr. [redacted].Client Name Account Number Date listed atAmericollect Date we sent an itemized statement Date account was cancelled fromAmericollectAurora Health CareSouthern
Lake #1[redacted]The above account was canceled from our office by the
client. Please call Aurora Health Care at [redacted], calls are answered
from 8:30 a.m. to 5:00 p.m. Monday through Friday, if you have any further
questions.Americollect has requested that the three major Credit
Bureaus (Equifax, TransUnion and Experian) delete their record of this account
on your credit file. Americollect cannot guarantee, warrant or take
responsibility for the performance of TransUnion, Equifax or Experian with
respect to changing, deleting, suppressing or making entries regarding any
credit information. Please allow 7-21 days for your credit file to reflect
these changes.As is evident by our rapid and thorough response to your
office, and subsequently Mr. [redacted], Americollect takes complaints very
seriously. We also take great pride in treating consumers with the respect and professionalism
they deserve. If Mr. [redacted] has any further questions about his accounts
listed here, please contact our office between the central time hours of 7am to
9pm Monday — Friday or between the central time hours of 8am to 5pm, Saturdays.Thank
you again for bringing this to our attention and allowing me to respond.
Thank you for bringing complaint ID #[redacted] by Ms. [redacted] to my attention. Under the Fair Debt CollectionPractices Act (FDCPA), information regarding a debt may not be disclosed to any third parties without the prior consentof the consumer given directly to the debt collection. {1} However,...
Americollect, Inc. may disclose informationrega rding the underlying debt to respond to complaint allegations. {2} This communication is not made with a viewtoward collecting the debt. This communication serves as Americollect, Inc.'s timely response to Ms. [redacted]'sconcerns.I sincerely apologize for any inconvenience caused to Ms. [redacted]. On 08/07/ 2015, Ms. [redacted] contacted ouroffice and provided a bank routing and account number for a one-time electronic check payment of $526.50 from herchecking account. As 08/07/2015 was a Friday and check payments can take 3-5 business days to process, the paymentwas not processed until 08/ 10/2015. On 08/ 10/2015, Americollect received an incoming phone ca ll from Ms. [redacted], the person whose account Ms. [redacted] was paying. Ms [redacted] explained that the payment was in order toobtain an apartment and requested that we e-mail the receipt of payment to the company from which she was trying toobtain the apartment . That day, we e-mailed a copy of the receipt to [redacted] perMs. [redacted]'s request. On 08/12/2015, Americoliect received notification that the electronic check supplied by Ms. VanHouten had insufficient funds. Any NSF fees charged by Ms. [redacted]'s bank would need to be negotiated betweenMs. [redacted] and her financial institution as any NSF fees are not charged by Americollect.As is evident by our rapid and thorough response to your office, and subsequently Ms. [redacted], Americollect takescomplaints very seriously. We also take great pride in treating consumers with the respect and professionalism theydeserve. If Ms. [redacted] has any further questions, please co ntact our office between the central time hours of 7amto 9pm Monday - Friday or between the central time hours of gam to Spm, Saturdays.Thank you again for bringing this to our attention and allowing me to respond.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]While the apology is nice, it doesn't change the fact that an employee of the company tried to violate my rights, by trying to trick me into being added to the account so that the company could make me responsible for the account. This type of practice under the Fair Credit Act is a crime and is subject to a law suit if I so wish. And the company should be held responsible for the actions of the employee since they (company) obviously make it a standard practice to violate the rights of Americans. If the company was truly sorry for what transpired, my husband's bill would be wiped clean and they would stop this type of standard practice they are currently using, which is to try and trick people into being financially responsible for someone else. If I was not aware of the Fair Credit Act, as most people are not, I would have been made responsible for my husband's account. It is a tragedy that collection companies have lowered themselves to violate the rights of unknowing Americans to get results. I do not wish to ever speak to someone with this company ever again in fear that they would try and violate my rights again.
Regards,
[redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Thank you for bringing the additional concerns regarding compla int # 12014278 by Ms. [redacted] to myattention. Under the Fair Debt Collection Practices Act (FDCPA), information regarding a debt may notbe disclosed to any third parties without the prior consent of the consumer given directly to the...
debtco llection agency. (1) However, Americollect, In c. may disclose informa tion regarding the underlying debtto respond to complaint allegations. 12) This communication is not made with a view toward collectingthe debt. This communication serves as Americollect, Inco's timely response to Ms. [redacted]'s concerns.Americollect takes complai nts very seriously. We also take great pride in t reating consumers with therespect and professionalism they deserve. I apologize for the frustration this may have caused Ms.[redacted].We have reviewed the call in which the payment was authorized and the only mention of a dollaramount was the full balance on the account, $275.00, and Ms. [redacted]'s request to have the trade lineremoved from her credit file. There was no comment that Ms. [redacted] was going to make a smallpayment that day and then ca ll back another day to pay the remaining balance. Ms. [redacted] thenprovided our represe ntative with her email address, the ca rd information for t he payment and then sheupdated the address associated with the credit card. Since the phone call, we have talked to Ms. [redacted]a number of times and offered to refund that payment but the phone line becomes disconnected rightafter we mention refunding the payment. It appears that almost every phone call we have with Ms.[redacted] is disconnected at some point. If Ms. [redacted] is looking to receive a refund for the account pleaserespond to this Revdex.com complaint and I will be happily have our support services issue arefund.As is evident by our rapid and thorough response to your office, and subsequently Ms. [redacted],Americollect takes complaints very seriously. We also take great pride in treating consumers with therespect and professionalism they deserve. If Ms. [redacted] has any further questions, please contact ouroffice between the central time hours of 7am to 9pm Monday - Friday or between the central timehours of Bam to Spm, Saturdays.Thank you again for bringing this to our attention and allowing me to respond.
Thank you for bringing complaint ID #[redacted] by Ms. [redacted] to my attention. Under the Fair Debt CollectionPractices Act (FDCPA), information regarding a debt may not be disclosed to any third parties without the priorconsent of the consumer given directly to the debt collection. [1] However,...
Americollect, Inc. may discloseinformation regarding the underlying debt to respond to complaint allegations. [2] This communication is notmade with a view toward collecting the debt. This communication serves as Americoliect, Inc.'s timelyresponse to Ms. [redacted]'s concerns.I sincerely apologize for any frustration Americollect may have caused Ms. [redacted]. As we collect on behalf ofour clients we are only authorized to settle on accounts that they have given us authority to do so. Ms. [redacted]has four accounts list with us with two different clients and neither of which offer a settlement. Ms. [redacted] didhave a conversation on May t h with a representative of Americollect who incorrectly offered Ms. [redacted] a 25%settlement on the four balances owed in our office.While we were incorrect in offering Ms. [redacted] a settlement on these four accounts we have here in our officefor Ms. [redacted], I will up hold the settlement agreement that she was offered on May tho Americollect will paythe difference to our clients in order to make them whole and to be able to update Ms. [redacted]'s credit file asPaid in Full.As is evident by our rapid and thorough response to your office, and subsequently Ms. [redacted], Americollecttakes complaints very seriously. We also take great pride in treating consumers with the respect andprofessionalism they deserve. If Ms. [redacted] has any further questions about her accounts listed here, please contact our office between the central time hours of 7am to 9pm Monday - Friday or between the central time hours of 8am to 5pm, Saturdays. Thank you again for bringing this to our attention and allowing me to respond.
Please see the attached response to concerns regarding Complaint ID [redacted]
Thank you for bringing complaint JD #[redacted] by Ms. [redacted] to my attention. Under the Fair DebtCollection Practices Act (FDCPA), in formation regarding a debt may not be disclosed to any third partieswithout the prior consent of the consumer given directly to the debt collection. [1] However, AmericollectInc. may disclose information regarding the underlying debt to respond to complaint allegations. [2] Thiscommunication is not made with a view toward collecting the debt. This communication serves asAmericollect, Inc.'s timely response to Ms. [redacted]'s concern s.Please fill out the attached paperwork and submit it to our office per the in stru ctions.As is evident by our rapid and thorough response to your office, and subsequently Ms. [redacted], Americollecttakes complaints very seriously. We also take great pride in treating consumers with the respect andprofessionalism they deserve. If Ms. [redacted] has any further questions about her accounts listed here, pleasecontact our office between the central time hours of 7am to 9pm Monday - Friday or between the centraltime hours of 8am to 5pm, Saturdays.Thank you again for bringing this to our attention and allowing me to respond.
Thank you for bringing complaint ID #[redacted] by Mr. [redacted]
to my attention. Under the Fair Debt CollectionPractices Act (FDCPA), information regarding a debt may not
be disclosed to any third parties without the prior consentOf the consumer given directly to the debt collection. [1]
However,...
Americollect, Inc, may disclose informationregarding the
underlying debt to respond to complaint allegations. [2] This communication is
not made with a view toward collecting the debt. This communication serves as
Americollect, Inc.'s timely response to Mr. [redacted]'s concerns.I sincerely apologize for any
inconvenience. Americollect, Inc. has updated the phone number Mr. [redacted]
provided inthis complaint as a phone number not to be called by our
office as he does not have an account listed with our office. IfMr. [redacted] finds something on his credit
report that he feels is incorrect, please contact our office so we can address
the discrepancy.As is evident by
our rapid and thorough response to your office, and subsequently Mr. [redacted] ,
Americollect takes complaints very seriously. We also take great pride in
treating consumers with the respect and professionalism they ndeserve.If Mr. [redacted] has any further questions, he is able to
contact our office between the central time hours of 7am to 9pmMonday — Friday or between the central time hours of 8am to
5pm, Saturdays.Thank you again for bringing this to our attention and allowing
me to respond.
Thank you for bringing the concerns to complaint 10 #[redacted] by Ms. [redacted] to my attention. Underthe Fair Debt Collection Practices Act (FDCPA), information regarding a debt may not be disclosed to any thirdparties without the prior consent of the consumer given directly to the debt...
collection. [1] However,Americollect, Inc. may disclose information regarding the underlying debt to respond to complaint allegations.[2] This communication is not made with a view toward collecting the debt. This communication serves asAmericollect, Inc.'s timely response to Ms. [redacted]'s concerns.Americollect takes complaints very seriously. We also take great pride in treating consumers with the respectand professionalism they deserve. As we work on behalf of our clients, we partner with them to collect theiraccounts as quickly and professionally as possible. I apologize for the frustration this may have caused Ms.[redacted].As we do not own the accounts listed at Americollect for Ms. [redacted] and, as such, we are unable to offer asettlement at this time as our clients have not given us settlement authority on them. Our clients have notdirected us to remove their accounts from Ms. [redacted] credit file. The payments that have been made by Ms.[redacted], to her accounts, have been reported to her credit file. We have sent a listing of Accounts and aPayment History, to Ms. [redacted]', to the email address on file due to her request that we no longer mailinformation with the United States Postal Service, for her review.This is a communication from a debt co llectorThis communication is made for the limited purpose of responding to a dispute and is NOT a demand for payment.As is evident by our rapid and thorough response to your office, and subsequently Ms. [redacted],Americollect takes complaints very seriously. We also take great pride in treating consumers with the respectand professionalism they deserve. If Ms. [redacted] has any further questions about her accounts listed here,please contact our office between the central time hours of 7am to 9pm Monday - Friday or between thecentral time hours of 8am to Spm, Saturdays.Thank you again for bringing this to our attention and allowing me to respond.Compliance Officer
Dear Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Thank you for brin ging complaint ID#[redacted] by Ms. [redacted] to my attention. Under the Fair DebtCollection Practices Act (FDCPA), information regarding a debt may not be disclosed to any third partieswithout the prior consent of the consumer given directly to the debt collection. [1] However,...
Americollect,Inc. may disclose information regarding the underlying debt to respond to complaint allegations. [2] Th iscommunication is not made with a view toward coll ecting the debt. This communication serves asAmericollect, Inc's timely response to Ms. [redacted]'s concerns.I sincerely apologize for Ms. [redacted]'s experience with our company. On 10/06/2014, Americollect receivedthree accounts for Ms. [redacted] from [redacted] and [redacted](Account #[redacted], #[redacted], and #[redacted]). We sent a notice to the address on file per our client'srecords and, subsequently, the address provided on this complaint. We did not receive a mail returnindicating we had an incorrect mailing address. On 02/25/2015, the accounts were listed with the three majorCredit Bureaus (Equifax, TransUnion and Experian) as we had received no communication from Ms. [redacted]rega rding the three accounts.I also apologize for any confusion caused to Ms. [redacted] during her phone conversation with our office on05/22/2015. Per the notes on our system for that date, the representative was attempting to set up apayment arrangement with Ms. [redacted] to pay the accounts listed in our office. As Americollect collects fromall responsible parties for the accounts listed in our office, Ms. [redacted] was asked for her husband'sinformation as Wisconsin is a Community Property state. We have marked both Ms. [redacted] and Mr.[redacted]'s accounts as a cease and desist.Regarding the check in the amount of $352.00 Ms. [redacted] sent in on behalf of her husband's account, theaccount has since been cancelled from our office and a letter, along with the check, has been mailed to Mr.[redacted]. Again, I Sincerely apologize for any inconvenience caused to Ms. [redacted]. As the three accountslisted in our office are paid in full and due to the frustration caused to Ms. [redacted], Americollect will requestthat the three major Credit Bureaus remove all record of the accounts from Ms. [redacted]'s credit history.As is evident by our rapid and thorough response to your office, and subseq uently Ms. [redacted], Americollecttakes complaints very seriously. We also take great pride in treating consumers with the respect andprofessionalism they deserve. If Ms. [redacted] has any further questions about her accounts listed here, pleasecontact our office between the central time hours of 7am to 9pm Monday - Friday or between the centraltime hours of 8am to Spm, Saturdays.Thank you again for bringing this to our attention and allowing me to respond.
Dear Mr. [redacted],Thank you for bringing additional concerns regarding
complaint ID #[redacted] by Mr. [redacted] to my attention. Underthe Fair Debt Collection Practices Act (FDCPA), information
regarding a debt may not be disclosed to any third partieswithout the prior consent of the consumer
given directly to the debt collection. [1] However, Americollect, Inc. may
disclose information regarding the underlying debt to respond to complaint
allegations. [2] This communication is notmade with a view toward collecting the debt, This
communication serves as Americollect, Inc.'s timely response to Mr.[redacted]'s concerns.I apologize my previous response to Mr. [redacted]'s concerns
was not satisfactory, I apologize Mr. [redacted] feels there was a lack of due diligence
and I sincerely apologize for the phone call. We appreciate the feedback and
will be reviewing our policies and procedures regarding Mr. [redacted]'s
concerns. As I had stated in the previous response, wehave removed Mr. [redacted]'s phone number as a phone number to
call.As is evident by our
rapid and thorough response to your office, and subsequently Mr. [redacted] ,
Americollect takes complaints very seriously. We
also take great pride in treating consumers with the respect and
professionalism theydeserve.If Mr. [redacted] has any further questions, he is able to
contact our office between the central time hours of 7am to 9pmMonday — Friday or between the central time hours of gam to
5pm, Saturdays.Thank you again for bringing this to our attention and allowing
me to respond.Sincerely,[redacted]
[redacted]
[redacted]
[redacted]
[redacted]
[redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I appreciate that (this time) Americollect stated that they "will be reviewing [their] policies and procedures" relative to my concerns -- if this correspondence can prompt a procedural change on their part that will spare someone else the annoyance and concerns that I have experienced, by taking a simple step to help identify their intended target, then it has been a worthwhile conversation.
Regards,
[redacted]
Thank you for bringing complaint ID#[redacted] by Ms. [redacted] to my attention. Under the Fair Debt Collection PracticesAct (FDCPA), information regarding a debt may not be disclosed to any third parties without the prior consent of theconsumer given directly to the debt collection. [1] However,...
Americollect, Inc. may disclose information regarding theunderlying debt to respond to complaint allegations. [2] This communication is not made with a view toward collec ingthe debt. This communication serves as Americollect, Inc's timely response to Ms. [redacted] 's concerns.I sincerely apologize for any inconvenience. On 08/17/2015, we received two accounts for Ms. [redacted] from [redacted] (Account #[redacted] & #[redacted]). We sent a notice to the address on file per our client's recordsand, subsequently, the address provided on this complaint. On 08/27/2015, our clie nt, [redacted]contacted our office and stated that the account should be cancelled. We cancelled the accounts on that same day.On 09/15/2015, our client re-listed the previously cancelled accounts with our office. As the accounts were newly listed,we sent a notice to the address on file on 09/16/2015. On 09/18/2015, our dient contacted our office to cancel theaccounts from our office again. We have since been in contact with our client and have requested that the accounts notbe re-listed in our office. No record of the accounts have been listed with the three major Credit Bureaus (Equifax,TransUnion and Experian).As is evident by our rapid and thorough response to your office, and subsequently Ms. [redacted] , Americollect takescomplaints very seriously. We also take great pride in treating consumers with the respect and professionalism theydeserve. If Ms. [redacted] has any further questions, she is able to contact our office between the central time hours of 7amto 9pm Monday - Friday or between the central time hours of 5am to 5pm, Saturdays.Thank you again for bringing this to our attention and allowing me to respond.
Please see the attached response to the additional concerns regarding complaint ID [redacted]
Thank you for bringing the concerns
regarding complaint it [redacted] by Ms. [redacted] to my attention. Under the Fair
Debt Collection Practices Act (FDCPA), information regarding a debt may not be
disclosed to any third parties without the prior consent of the consumer given
directly to the debt...
collection agency. However, Americollect,Inc. may disclose
information regarding the underlying debt to respond to complaint allegations.
121 This communication is not made with a view toward collecting the
debt. This communication serves as Americollect, Inc.'s timely response to your
concerns.Americollect takes complaints very
seriously, we also take great pride in treating consumers with the respect and
professionalism they deserve. I apologize for the confusion this may have
caused Ms. [redacted].As we explained in response to Ms. [redacted]'s Consumer
Financial Protection Bureau (CFPB) complaint, we have sent the itemized
statements of the two accounts listed in our office to the address on file for
Ms. [redacted]. They will arrive in an unmarked envelope with [redacted] as the return mailing address. Please allow 7-10 business
days to receive the statements.If Ms. [redacted] is interested in examining her contract
that is binding her to the debt, she will need to contact the originating medical provider
where her services where rendered. Please review the provided itemized
statement for the location of the medical provider.Americollect, Inc. has requested that the three major
Credit Bureaus (Equifax, TransUnion and Experian) update these two accounts for
you, to reflect your dispute. Americollect cannot guarantee, warrant or take
responsibility for the performance of TransUnion, Equifax or Experian with
respect to changing, deleting, suppressing or making entries regarding any
credit information. Please allow 7-21 days for your credit file to reflect
these changes,As is evident by our rapid and thorough response to
your Office, and subsequently Ms. [redacted], Americollect takes complaints very
seriously. We also take great pride in treating consumers with the respect and
professionalism they deserve. If [redacted] has any further questions, please
contact our office between the central time hours of 7am to 9pm Monday — Friday
or between the central time hours of 8am to 5pm, Saturdays.Thank you again for bringing this to our attention
and allowing me to respond.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I am glad they had agreed that they provided unsatisfactory options to their medical services clients. I recommend that before they accept the medical facilities as a client that they be able to accept all forms of payment before harassing the people who hire their clients. I will still need a letter in writing that my credit rating was unharmed by this incident
Regards,
[redacted]
Thank you for bringing the concerns regarding complaint
[redacted] by Mr. [redacted] to my attention. Under the Fair Debt Collection
Practices Act (FDCPA), information regarding a debt may not be disclosed to any
third parties without the prior consent of the consumer given directly to the
debt...
collection agency. (Il However, Americollect, Inc. may disclose
information regarding the underlying debt to respond to complaint allegations.
121 This communication is not made with a view toward collecting the
debt. This communication serves as Americollect, Inc.'s timely response to Mr.
[redacted]'s concerns.Americollect takes complaints very
seriously. We also take great pride in treating consumers with the respect and
professionalism they deserve. I apologize for the confusion this may have
caused Mr. [redacted].On 06.02.2016, we had two accounts (#[redacted] and
[redacted]) list for Mr. [redacted] in our office, both for $75, from our client
[redacted] Radiology Group.We have sent an itemized statement
to Mr. [redacted] for his review. It will arrive in an unmarked envelope withP.O. BOX 1566 Manitowoc, WI 54221 as the return
mailing address. Please allow 7-10 business days to receive the statements.If he does not believe that he incurred these charges or he
feels that his information was used fraudulently, we will need some additional
information below:Written detailed information on what is being disputedOfficial identity theft police reportNotarized affidavitOnce we receive the above information, we will forward
it to our client for their review, as we work on behalf of our clients.Americollect, Inc. has requested that the three major
Credit Bureaus (Equifax, TransUnion and Experian) update the accounts for Mr.
[redacted], to reflect his dispute. Americollect cannot guarantee, warrant or
take responsibility for the performance of TransUnion, Equifax or Experian with
respect to changing, deleting, suppressing or making entries regarding any
credit information. Please allow 7-21 days for his credit file to reflect these
changes.As is evident by our rapid and thorough response to
your office, and subsequently, Mr. [redacted], Americollect takes complaints very
seriously. We also take great pride in treating consumers with the respect and
professionalism they deserve. If Mr. [redacted] has any further questions, please
contact our office between the central time hours of 7am to 9pm Monday — Friday
or between the central time hours of 8am to 5pm, Saturdays.Thank you again for bringing this to our attention
and allowing me to respond.
Thank you for bringing the concerns to complaint ID
#[redacted] by Ms. [redacted] to my attention.Under the Fair Debt Collection Practices Act (FDCPA),
information regarding a debt may not be disclosed to any third parties without the
prior consent of the consumer given directly to the debt...
collection. [I]
However, Americollect, Inc. may disclose information regarding the underlying
debt to respond to complaint allegations.[2] This communication is not made with a
view toward collecting the debt. This communication serves as Americollect,
Inc.'s timely response to Ms. [redacted] concerns.Americollect takes complaints very seriously. We also take
great pride in treating consumers with the respect and professionalism they
deserve. As we work on behalf of our clients, we partner with them to collect
their accounts as quickly and professionally as possible. I apologize for the
frustration this may have caused Ms. [redacted].It appears that the confusion lies in the
fact that one of Ms. [redacted]' bills for a minor child listed solely under a
Derek [redacted] and two accounts for the same minor child listed under [redacted]
[redacted]. We have combined the accounts to fully reflect all three accounts on
both Derek and [redacted]'s files listed here at Americollect to limit future
confusion. We will be requesting the itemized statements for the three accounts
for the minor child to be mailed to Ms. [redacted] for her review. Once we
receive these statements from our client, we will send them to Ms. [redacted]. We
will also send transaction histories to show where Ms. William's payments have been applied, They will arrive in an
unmarked envelope with [redacted] as the return mailing
address.As is evident by our rapid and thorough response to your
office, and subsequently Ms. [redacted],Americollect takes complaints very
seriously. We also take great pride in treating consumers with the respect and
professionalism they deserve. If Ms. [redacted] has any further questions
about her accounts listed here, please contact our office between the central
time hours of 7am to 9pm Monday — Friday or between the central time hours of
8am to 5pm, Saturdays.Thank you again for bringing this to our attention and
allowing me to respond.
Stacy [redacted]Revdex.com of Wisconsin[redacted]RE: File #[redacted]Dear Ms. [redacted],Thank you for bringing complaint ID #[redacted] by Mr.
[redacted] to my attention. Under the Fair Debt Collection Practices Act (FDCPA),
information regarding a debt may...
not be disclosed to any third parties without
the prior consent of the consumer given directly to the debt collection. [I]
However, Americollect, Inc. may disclose information regarding the underlying
debt to respond to complaint allegations. [2] This communication is not made
with a view toward collecting the debt. This communication serves as Americollect,
Inc.'s timely response to Mr. [redacted]'s concerns. Americollect takes complaints very seriously. We also take great pride in
treating consumers with the respect and professionalism they deserve. As we
work on behalf of our clients, we partner with them to collect their accounts
as quickly and professionally as possible. I apologize for the frustration this
may have caused Mr. [redacted].Client Name Account Number Date listed atAmericollect Date we sent an itemized statement Date account was cancelled fromAmericollectAurora Health CareSouthern
Lake #1[redacted]The above account was canceled from our office by the
client. Please call Aurora Health Care at [redacted], calls are answered
from 8:30 a.m. to 5:00 p.m. Monday through Friday, if you have any further
questions.Americollect has requested that the three major Credit
Bureaus (Equifax, TransUnion and Experian) delete their record of this account
on your credit file. Americollect cannot guarantee, warrant or take
responsibility for the performance of TransUnion, Equifax or Experian with
respect to changing, deleting, suppressing or making entries regarding any
credit information. Please allow 7-21 days for your credit file to reflect
these changes.As is evident by our rapid and thorough response to your
office, and subsequently Mr. [redacted], Americollect takes complaints very
seriously. We also take great pride in treating consumers with the respect and professionalism
they deserve. If Mr. [redacted] has any further questions about his accounts
listed here, please contact our office between the central time hours of 7am to
9pm Monday — Friday or between the central time hours of 8am to 5pm, Saturdays.Thank
you again for bringing this to our attention and allowing me to respond.
Thank you for bringing complaint ID #[redacted] by Ms. [redacted] to my attention. Under the Fair Debt CollectionPractices Act (FDCPA), information regarding a debt may not be disclosed to any third parties without the prior consentof the consumer given directly to the debt collection. {1} However,...
Americollect, Inc. may disclose informationrega rding the underlying debt to respond to complaint allegations. {2} This communication is not made with a viewtoward collecting the debt. This communication serves as Americollect, Inc.'s timely response to Ms. [redacted]'sconcerns.I sincerely apologize for any inconvenience caused to Ms. [redacted]. On 08/07/ 2015, Ms. [redacted] contacted ouroffice and provided a bank routing and account number for a one-time electronic check payment of $526.50 from herchecking account. As 08/07/2015 was a Friday and check payments can take 3-5 business days to process, the paymentwas not processed until 08/ 10/2015. On 08/ 10/2015, Americollect received an incoming phone ca ll from Ms. [redacted], the person whose account Ms. [redacted] was paying. Ms [redacted] explained that the payment was in order toobtain an apartment and requested that we e-mail the receipt of payment to the company from which she was trying toobtain the apartment . That day, we e-mailed a copy of the receipt to [redacted] perMs. [redacted]'s request. On 08/12/2015, Americoliect received notification that the electronic check supplied by Ms. VanHouten had insufficient funds. Any NSF fees charged by Ms. [redacted]'s bank would need to be negotiated betweenMs. [redacted] and her financial institution as any NSF fees are not charged by Americollect.As is evident by our rapid and thorough response to your office, and subsequently Ms. [redacted], Americollect takescomplaints very seriously. We also take great pride in treating consumers with the respect and professionalism theydeserve. If Ms. [redacted] has any further questions, please co ntact our office between the central time hours of 7amto 9pm Monday - Friday or between the central time hours of gam to Spm, Saturdays.Thank you again for bringing this to our attention and allowing me to respond.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]While the apology is nice, it doesn't change the fact that an employee of the company tried to violate my rights, by trying to trick me into being added to the account so that the company could make me responsible for the account. This type of practice under the Fair Credit Act is a crime and is subject to a law suit if I so wish. And the company should be held responsible for the actions of the employee since they (company) obviously make it a standard practice to violate the rights of Americans. If the company was truly sorry for what transpired, my husband's bill would be wiped clean and they would stop this type of standard practice they are currently using, which is to try and trick people into being financially responsible for someone else. If I was not aware of the Fair Credit Act, as most people are not, I would have been made responsible for my husband's account. It is a tragedy that collection companies have lowered themselves to violate the rights of unknowing Americans to get results. I do not wish to ever speak to someone with this company ever again in fear that they would try and violate my rights again.
Regards,
[redacted]