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Anderson Water & Power

79 Saginaw Dr, Rochester, New York, United States, 14623-3131

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Anderson Water & Power Reviews (%countItem)

Great company! Been a customer for 20 years and still coming back for new installations and continued service on existing systems.

Ordered a water system and a backup generator for our new home. Water system installed today. Generator in a few weeks. Thus far my experience has been very good.

I have been using Anderson water for over 15 yrs. Very satisfied with this company.

Very nice person that took care of us very polite and very fast.

Great Services Friendly and respectful.

Mike and Anderson Water Systems did an amazing job installing my system quickly and efficiently.

I am very pleased with the service I receive from Anderson Water Systems-I have has the same system for over 15 years and Anderson continues to support and maintain it. I am especially please with service rep, Mike, who is exceptional at pinpointing any problem that may occur!

Mission accomplished with new reverse osmosis system as per specs.

Highly recommend Anderson Water. The Tech (Mike) was very professional and definitely knew his stuff.

Very satisfied with the service and quality of my water system!

Great customer service. Service person was able to answer all of our questions and took their time to make sure everything was set and in order before they left

Dave and Lucas did a very professional job installing my tankless water heater.
The were friendly and hard working.

Knowledgeable and professional staff. Excellent service and products.

I hired Anderson Water Systems to come to my house and install a whole house generator and tankless water heater. Crew of four showed up on time and did a very neat, professional job.

Jeff arrived on time and was thorough and efficient. He took the time to answer all of our questions. Very professional

Mike did a great job installing and explaining our water filtration system! Would highly recommend!

Mike the repairman was professional. Showed up when he said he would . Anderson water has provided good service the few times we have contacted them.

Technician was on time and courteous. The job was done thoroughly and explained very well.

Anderson water systems salesman gave me a quote in righting on new furnace which was better than others given to me. Agreed to type size work to be completed and financing. Anderson installed the furnace and left. They didn't do everything, needed to come back to finish the job. Some work promised to be done was refused by the installer said was a waste of time and my money. This was done December 7 2017. Other work will be done on December 27. I have called them many times since the 7th of December telling them that my house doesnt heat up, furnace isnt blowing heat from registers like it should and is running every 5 minutes. Called salesmans keeps telling me he call the installer and that office would call me to fix problem never got called. I call them they refuse to let me speak with management keep promising they will get fixed. Woke up my house is 62 degrees and furnace has beem running for over three hours still isnt 70 degrees yet.

Anderson Water & Power Response • Jan 04, 2018

In reply to Mr. ***; Anderson, is pleased to report that all service issues have been rectified. We are confident that Mr. is happy with his new high efficiency furnace. We are honored to be his service provider and strive to build a strong, long-lasting, service relationship with him. We also wish to thank Mr. for his military service. Thank you for your time in this matter and best wishes for the New Year! Sincerely, Kevin G. Customer Service Manager

Customer Response • Jan 05, 2018

I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.

Regards

More then pleased with everyone connected with Anderson.
No high pressure for a sale. Installers were polite & they knew what they were doing. When the generator was installed everything was explained . I will gladly recommend Anderson & in fact already have.
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Address: 79 Saginaw Dr, Rochester, New York, United States, 14623-3131

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+1 (585) 473-6950

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