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Reviews Angara.com

Angara.com Reviews (91)

I bought my wedding ring & band from Ankit ***, who has the reputation for picking out the best quality of stonesMy gems constantly sparkle & I have the most gorgeous & classiest rings in my townI live in Ohio, and I totally trust Ankit & Angara,with their total honesty & pride in what they sell to meI purchased the heirloom quality, & that's what I receivedAnkit & Angara, sell quality items, no matter what the quality iss, howeverI know this for certainly, because I am a constant customerAngara & Ankit [redacted] never let me downI choose them to be my family jeweler's for all of my needs & I refuse to buy from any other placeThank you Angara & AnkitI also appreciate how you genuinely care & drop everything when I want somethingð???ð???

I have had the most amazing experience with Angara, the company's jewelry and customer service have exceeded my expectationsAfter ordering a beautiful ring that didn't quite work for me, I contacted the company to find out about the exchange/refund policyI was fortunate to be connected with Ankit ***I explained to him that I wanted a heart shaped garnet ring and the one I had ordered was stunning but unfortunately was not comfortable on my fingerHe was thorough in asking me what made the ring uncomfortable for my small sized finger and took copious notes to pass [redacted] the information to the jewelersHe went on to thoroughly explain the refund and exchange policy, which is easy and consumer centeredI mentioned to him that I liked a few other styles of heart shaped rings on the website, but they did not show available in the garnet gemstoneAnkit explained to me that I could custom order any style ring with the gemstone of my choosing, this was fantastic newsAnkit was able to give me price quotes on the different ring style options that I was interested inI finally decided on the solitaire heart bypass [redacted] with diamonds in 14K yellow gold with a carat heirloom garnetAnkit sent me a prepaid/insured postage label to return the original ring and put in the order for my new custom ring to begin productionSince my new ring was slightly less expensive than the first ring, as soon as Angara received my original ring a credit was immediately issued to my credit card for the differenceDuring the production phase, I was able to easily contact Ankit to get updatesIt took about two weeks for me to receive my custom garnet ringThe ring is absolutely perfect!!! It was exactly what I wanted, and the craftsmanship is stellar! The heirloom garnet gemstone is absolutely gorgeous, and the color and clarity are amazingI am so happy with my purchase and experience with this company and will definitely order more jewelry in the futureRemember, if you don't see exactly what you want, contact them, they will work with you to create that perfect piece of jewelry!!

I inquired about returning a ring I bought online and no longer get a response by e-mail Hello ***, Could you please give me an update on my request to return the ring is sent you pictures of? I will not wear this ring for the price I paid for and expected better than a cheaply put together one as this is Please let me know no later than Monday, February 20, If I do not hear back I will be contacting the Minnesota Attorney General and the California Attorney General to find out what kind of business you are running If I had known you would not be true to your site's return policy, I would have thought twice about buying anything from you [redacted] From: [redacted] < [redacted] @msn.com> Sent: Sunday, February 12, 7:11:PM To: [redacted] Subject: Re: Fw: Shipment #XXXXXXXXX for Order #XXXXXX [redacted] , Here are the two pictures I took of the ring that I could to show you the gaps between the halo of diamonds and the emeralds To e

Bought a ring twice from AngaraThe first one was a bit tricky due to my fiancee's ring size that is totally unknown to meThe Angara team assured that it would be a happy moment for me, and gave me a chance to resize the ring twice for free instead on one time for freeI also managed to change the complementary gift, to the one that will suit my fiancee, and to my liking moreJeff, Ankit and [redacted] have been wonderful in the follow up (to the case, as well to the warranty and verbal promises) as well as patiently giving me more information on choices and cares for the jewelry piecesI was also attended by two additional staff members from Angara, which I did not remember the namesI think one is Jessica, who was very helpful as wellSalute to the Angara team One of the ring ordered was an opal ring at heirloom quality, and I can truly testify how different the opal is compared to the best opal quality from another store (in US and abroad)The natural gemstone quality of Angara can even best the quality of lab created gemstone from another company in my opinionOne ring is close to a year now, and still holding strong without any problem (stone falling out, cracked, need polishing, broken, etc) while the other is just about months old PS: They did not charge my card until the ring was produced and sent out, which is a huge plus for me

Purchased an item and returned it for an upgrade to a bigger stoneThe customer service was excellent They handled my request quickly and with a pleasant attitudeQuality of the Tanzanite was beautifulIt's a valuable thing to feel like you can trust a group of people to exchange in a fair way with the consumerAngara goes above and beyond! I will return for future purchases!

Bought a ring as a Christmas presentAngara said it would arrive by Dec18, Fedex said it wouldn't arrive before DecHad to drive hours to get it Bought an opal ring for my wife as a Christmas presentThe Angara website guaranteed the ring would arrive by December 18th; well before ChristmasI was a little nervous ordering something so expensive online, but the reviews for Angara were very good and I knew my wife would love the ringI ordered the ring under order #XXXXXX As we got closer to the 18th, the online tracking said it hadn't shipped and would arrive on the 26thHaving it day late wouldn't have been that big of a deal, but my wife is going on a month business trip to China so the 25th would be the last day I got to see her in a very long time I reached out to Angara to see if they could help me out, and have it arrive before the 25thThe customer service rep was very nice, and said she would help make sure it arrived on the 22nd Today, the 22nd, I re

Bought a Solitaire Heart London Blue Topaz Bypass [redacted] with Diamonds for an engagement ringJessica was extremely helpful and is a subject matter expertShe went through all my options, helped me pick out the nicest ring and answered all my questionsGiving me the most bang for my buckThe heirloom stones are awesomeThe ring is 100% blingNothings is to good for my baby girlShe's gonna love it!!! I would highly recommend this company to othersGreat products at a much smaller price than the over priced mall storesI will do business with them againChristmas, Birthdays, Valentines Day, ect, ect [redacted] Sioux Falls, SD

When I receive excellent customer service I like to share it with others so they may have the same experience I ordered a ring from Angara for my wife for our 40th Wedding Anniversary The quality of the ring met my expectations But, the service I received from Barbara exceeded my expectations She was very polite, professional and efficient She seemed to genuinely care about the ring and making sure it was all we hoped it would be I would recommend Angara and Barbara without hesitation! Regards, [redacted] ***

I had a very pleasing experience with sales associate, Barbara [redacted] in dealing with AngaraI was shopping for a sapphire necklace for my wife for Christmas and then called back to get matching earrings for her birthday The sales associate and I had a delightful conversation; she heard my expectations and quickly helped me find what I was looking for When my wife expressed concerns about the "screw-on" posts on the earrings, Barbara handled the exchange wonderfully

I submitted an order for garnet stud earrings Upon receipt they were a little too large and the color wasn't quite what I expected I called and received the utmost customer service as [redacted] assisted with the purchase of custom ruby earrings that matched the color and size I was seeking Both orders arrived timely and the packaging was beautiful

Excellent customer service and a super product to boot! I purchased a sapphire pendant with a diamond accent back in June of The website was very user-friendly about exactly what I was getting and the costs There was an automatic promo code, too, and the option to spread the payment out over two or three months I placed my order and it shipped very quicklyThe presentation box was lovely! The pendant itself came in a jewelry box with a buiLED that switched on and illuminated the pendant upon opening...I know it's a gimmick! but it added a little extra sparkle to the presentation Several months later, I needed a copy of the invoice for insurance purposes and I couldn't find it I went online to live chat on a Sunday evening and within minutes the person (Jeffrey) had sent me a copy of the invoice, just by looking up my email address Thank you Jeffrey and thank you Angara for your great products and excellent customer service

I recently purchased a pair of sapphire hoop earrings from Angara I was amazed how quickly it was delivered to my home and tho the earrings were stunning, the post to insert into my piercing was difficult to insert it and lock it into the back of the hoop I mentioned this in my remarks I was asked to give [redacted] called me the day after I sent the review and offered to repair the earrings to my comfort I even received a call from her assistant (I'm sorry I do not remember his name) and he asked many questions to get a better understanding of my complaint The earrings arrived yesterday and they fit wonderfully! I could not be happier with the earrings and customer service that went above and beyond anything I expected Thank you [redacted] , and everyone at Angara

I wanted to share the very favorable experience with our last two jewelry purchases at Angara. The first was about a year ago with the purchase of a tanzanite pendant (Heirloom grade AAAA-12x8mm Pear Tanzanite and Diamond Halo Claw Pendant). This was my first purchase from Angara, and the order was requested as a rush Christmas gift for my wife. This was a few day notice before Christmas 2015. They kindly shipped ASAP to be received Christmas Eve via overnight Fedex (free gift included). Unfortunately, the color of the tanzanite was purple (like amethyst), and not the deep blue pictured on their website for the Heirloom Tanzanite. Tanzanite (in AAAA quality) commonly has either a violet or blue hue. Initially fearing there would be problems with getting this color issue resolved, I contacted Angara soon after Christmas (Barbara Stein, Ankur & Ankit Daga). They graciously accepted the return (paying shipping both ways) and eventually shipped the perfect color and quality stone. This stone was ultimately hand selected, after much deliberation via email, basis our eventually agreed upon color request. So, fast forward to last Christmas (2016)... Allowing 3 weeks for delivery this time, I requested a bracelet with stones (small tanzanite stones) to match the larger pendant stone (12x8mm). Both pieces of jewelry had blue stones encircled (hallowed) by diamonds. I explained in detail what we sought as to stone color, in hopes of avoiding any of the issues experienced with the pendant purchase from 2015. However, since they keenly focus on meeting customer needs, they were reluctant to fill the order because of a fear the color matching would be too great of a challenge, given the much smaller bracelet stones as compared to the larger one in the pendant. Further, they shared that the tanzanite would be more likely prone to stone damage since tanzanite is a much more fragile mineral/stone. Bracelets tend to be exposed to more abuse being worn around a wrist (banging against surfaces and such) as opposed to safely resting on one's neck as with the pendant. They suggested a sapphire bracelet (second only to diamonds for hardness/durability) which they could also more easily match the deep blue of the Heirloom Tanzanite provided in 2015. I was working again with Ankit on this purchase. We had a rather long email dialog which included their drafting a design for a custom bracelet with larger tanzanite stones to meet our color expectations. Ultimately, we opted for the sapphire halo sapphire bracelet using "best" (AAA) stones. The bracelet sapphires were still an apparent challenge to match for color, but they did a fabulous job selecting stones with the right color and clarity to match the pendant tanzanite. Tanzanite is especially challenging since the color observed, depends on the angle of viewing. Still the deepest blue of the pendant tanzanite was used as a reference to select the sapphires for the bracelet. The sapphires chosen were all "eye clear" (no visible flaws without magnification) all but two were even near flawless, basis a cursory loupe (10x) inspection. These were necessarily very clear and somewhat lighter blue sapphire stones, since the bracelet setting would otherwise make the stones appear still darker. Bottom line, the sapphires in the bracelet settings, look almost identical to the tanzanite when placed side by side. I feel that their effort to meet our demanding requests for these two purchases needed to be shared, so others can know the level of dependability and trust deserving of this jeweler. By the way, both of these purchases included substantial online pricing discounts and a free jewelry gift. They even suggested we make a wrist measurement to verify the length best suited for the bracelet. The standard length is 7", but 7 5/8" indeed hung on her wrist a bit more graciously. They added the 5/8" addition length to the bracelet (including any additional stones required) without any extra charge. I could not have been more pleased. I can certainly recommend Angara and felt compelled to share my experience.

An absolutely fantastic company in every respect. Their website is clean, informative, and very easy to navigate, and contains many different options for personalization of each piece of jewelry - of which there are hundreds of variations, all beautiful and extremely reasonably priced for their quality. Placing an order and paying was very simple, and they provided a detailed receipt of the ring I purchased that included all my customizations for later reference. Above all else, however, their customer service is simply STELLAR. About 9 months after purchasing the ring, it was damaged due to my fiance's work and, despite being extremely well made and having zero problems prior to this, cracked at the band and a pave diamond was lost. Mr. Ankit [redacted] responded immediately when I reached out to the company, and did a phenomenal job of helping me get everything sorted out and the ring sent on its way for priority inspection and return. During our conversation, he was professional, understanding, and extremely well informed, and contacted me promptly at every stage of the ring's repair to describe the process, cost, etc. When we got the ring back within two weeks, it was repaired perfectly again and we have had no further issues whatsoever. Angara is undoubtedly my go-to-location for all future jewelry purchases. In fact, I am planning to purchase my wedding bands and an additional gift here in the months ahead!

Greatest Experience! If it wasn't for Angara, I would have never found the engagement ring my fiance desired on my budget and time frame Her design was unique I couldn't find such a design at any of the other jewelers except one They were not willing to work out a payment plan, as where Angara makes it simple to design exactly what you want while still providing many payment options My fiancee loved the ring, and so do all her friends and family A few of her friends are a bit jealous that their rings aren't as nice They don't evolve the same wonderment and timelessness that this ring possesses I've heard of the amount these other rings is actually more expensive than the one I purchased through Angara.com I feel the price I played was well worth it all I did include the appraisal and warranty in my purchase, which I advise Angara has great customer service I needed to get my fiance's ring cleaned, but she was worried about sending it in Ankit [redacted] put all our worries to rest He guided me on the return process, and was in quick contact with me through the whole processI recieved the ring back earlier than expected I just opened it up It looks INCREDIBLE! I know my fiance is going to go crazy when she sees it again! Best jeweler experience ever! Always recommended Will be our jeweler for life

I have been searching for an Emerald band ring to go with my Mother's wedding rings that I was given when she passed [redacted] I came across the Angara site and was thrilled to see such beautiful jewelry I ordered a ring that I thought would compliment it Although beautiful when it arrived, it sat up too high I called and spoke with Ankit [redacted] about it and he was so very nice and helpful when I explained what I was looking for I was sent a return label for the ring and ordered a new one that very phone call I sent the ring back and within days after if was received by Angara, me new ring was shipped It is absolutely stunning and exactly what I was hoping for Mr [redacted] was a pleasure to work with and I will buy from Angara in the future I cant say enough good things about Anagara and Ankit *** THANK YOU both so very much I love my diamond and emerald ring Means so much!!!

I wanted to say thank you for the wonderful job you did making a piece of custom jewelry for my wife for our 15th anniversaryThe ring has arrived on time and is BEAUTIFULMs [redacted] was a wonderful help throughout the entire processExtremely quick to respond and helped me ensure everything was correct for my order

Purchased a rose gold akoya pearl bypass *** ring with trio diamond accents This is the only engagement ring I've purchased and it was a big decision but Angara made it easy and the ring looked even better in person My now fiance said it was exactly what she wanted Thanks Angara!!

I ordered a carat garnet of the highest quality in a platinum split shank diamond setting When the ring arrived, I detected a slight flaw in the stone Additionally, I made a mistake on the size I called *** from Angara and explained the problems She told me that I should be thrilled with the ring and, if I was bothered by the flaw, I should return the ringShe promised to have the ring resized (at no added cost) and the stone replaced Thereafter, she immediately arranged for me to receive a Fedex return label so that I could send back the ring at no cost to me In less than weeks, I had a new ring that is perfect! *** is a star Angara is professional and delivers what you order I highly recommend the company ***

From the moment I went to the website, Angara was easy I placed my order, I had the choices I needed, thankfully -
I immediately heard from the jeweler and established a relationship with Barbara
I got my ring yesterday, it was exactly as ordered and expected, beautiful Quality and color of stone were as I wanted and the design was exactly as ordered I would order from Angara again and tell my friends Thanks for the great experience, Katy ***, Midlothian, VA

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Address: 550 S Hill St #1015, Los Angeles, California, United States, 90013-2456

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