Angara.com

I submitted an order for garnet stud earrings Upon receipt they were a little too large and the color wasn't quite what I expected I called and received the utmost customer service as *** assisted with the purchase of custom ruby earrings that matched the color and size I was seeking Both orders arrived timely and the packaging was beautiful

Was sent a defective productThey won't uphold Lifetime WarrantyAlso accused me of blackmail when I gave a review
Order #XXXXXX
Problem Date July X XXXX; ***@angara.com
Purchase Date July XX XXXX;***@angara.com
I ordered a tanzanite thin shank ring in rose gold last yearThe first ring sent to me looked different from the image posted online*** suggested a wider stone to hide the cushion structure that was jutting outThe second delivery was again defectiveThis time, the stone had a long dent running alone its lengthThe top surface is smooth but there is a structural unevenness that is visible to the naked eye
I immediately emailed *** to let him knowI have records of the emailHowever, at that time, I was physically and mentally unable to deal with all the back and forth and going out to the store to make yet another returnI kept the ring in a safe placeNow that I am in a better state and I am looking at the ring, I feel that it is

I just received a amethyst and diamond three stone engagement ring My contact person was Ankit ***He answered question promptly and made sure that the ring arrived ahead of schedule and looked even better than the picture on the websiteI'd recommend them to anyone

I am so pleased with my orderI can not believe how well taken care of I wasI was in touch with the same person every time, walking me through the process, and securing the transaction all the way to my doorstepI highly recommend Angara for engagement ringsMine will last a lifetime to come

I had a very pleasing experience with sales associate, Barbara *** in dealing with AngaraI was shopping for a sapphire necklace for my wife for Christmas and then called back to get matching earrings for her birthday The sales associate and I had a delightful conversation; she heard my expectations and quickly helped me find what I was looking for When my wife expressed concerns about the "screw-on" posts on the earrings, Barbara handled the exchange wonderfully

Excellent customer service and a super product to boot!
I purchased a sapphire pendant with a diamond accent back in June of The website was very user-friendly about exactly what I was getting and the costs There was an automatic promo code, too, and the option to spread the payment out over two or three months
I placed my order and it shipped very quicklyThe presentation box was lovely! The pendant itself came in a jewelry box with a buiLED that switched on and illuminated the pendant upon opening...I know it's a gimmick! but it added a little extra sparkle to the presentation
Several months later, I needed a copy of the invoice for insurance purposes and I couldn't find it I went online to live chat on a Sunday evening and within minutes the person (Jeffrey) had sent me a copy of the invoice, just by looking up my email address
Thank you Jeffrey and thank you Angara for your great products and excellent customer service

*** and Ankit are amazing at customer serviceThey understand how to treat their customersI seriously have nothing to say but good things about Angara

I placed a special order with Ankit *** at AngaraWhat a great experience! Ankit was personable, professional and an all around nice guy to work withI had a really unusual request, and Ankit did his very best to fill my unusual requestI also ordered an heirloom quality ruby earringIt arrived yesterday, the packaging and presentation are first rate and the ruby is amazing!
I can definitely recommend Angara and especially Ankit!! Now I feel like I have a friend for a jeweler

I recently ordered an engagement ring for my now fiancé! I picked the ring due to the center stone cullet sticking though and showing below the settingSomething I thought was beautiful and very uniqueWhen the ring arrived it was not like thisThe cullet (bottom) of the stone did not show hardly at all and it made the ring appear much less uniqueI will say though that the free jewelry bag they sent was high quality and very niceI contacted customer service and had the pleasure of speaking with *** ***I was very particular and frankly very frustrated at the timeNonetheless, *** was super sweet and extremely helpfulShe placed another order to get the new ring started immediatelyShe then told me to keep the free gift and that I would even get a second free gift with the new orderTo top it off, she also waived the $for the appraisal for meI was more than content l :) The next tome I contacted them to check on the order I was informed that they were having trouble getting the stone to show to my expectationsSo what did they do?? They opened up their CAD program and a master jeweler literally redesigned the entire ring for meAll of this and I had it in about two weeksOh yeah and next day shipping for free! I can't say enough about angst's or ***, both are wonderful although if I had to choose I'd say *** was the best part of my experience!

I would like to share my amazing experience with Angara.comTheir website is very easy to navigate and the jewelry they sell is top of the lineThey have beautiful pieces of the highest quality and their prices are super reasonableThey ship via FedEx with signature confirmation at no extra cost to you within hours
Last but not least they have great customer service and know how to take care of their customers
I highly recommend them for anybody looking for that special gift for their loved ones in their life

Bought a ring twice from AngaraThe first one was a bit tricky due to my fiancee's ring size that is totally unknown to meThe Angara team assured that it would be a happy moment for me, and gave me a chance to resize the ring twice for free instead on one time for freeI also managed to change the complementary gift, to the one that will suit my fiancee, and to my liking moreJeff, Ankit and *** have been wonderful in the follow up (to the case, as well to the warranty and verbal promises) as well as patiently giving me more information on choices and cares for the jewelry piecesI was also attended by two additional staff members from Angara, which I did not remember the namesI think one is Jessica, who was very helpful as wellSalute to the Angara team
One of the ring ordered was an opal ring at heirloom quality, and I can truly testify how different the opal is compared to the best opal quality from another store (in US and abroad)The natural gemstone quality of Angara can even best the quality of lab created gemstone from another company in my opinionOne ring is close to a year now, and still holding strong without any problem (stone falling out, cracked, need polishing, broken, etc) while the other is just about months old
PS: They did not charge my card until the ring was produced and sent out, which is a huge plus for me

I inquired about returning a ring I bought online and no longer get a response by e-mail
Hello ***,
Could you please give me an update on my request to return the ring is sent you pictures of?
I will not wear this ring for the price I paid for and expected better than a cheaply put together one as this is
Please let me know no later than Monday, February 20, If I do not hear back I will be contacting the Minnesota Attorney General and the California Attorney General to find out what kind of business you are running If I had known you would not be true to your site's return policy, I would have thought twice about buying anything from you
*** ***
From: *** ***
Sent: Sunday, February 12, 7:11:PM
To: ***
Subject: Re: Fw: Shipment #XXXXXXXXX for Order #XXXXXX
***,
Here are the two pictures I took of the ring that I could to show you the gaps between the halo of diamonds and the emeralds
To e

An absolutely fantastic company in every respect
Their website is clean, informative, and very easy to navigate, and contains many different options for personalization of each piece of jewelry - of which there are hundreds of variations, all beautiful and extremely reasonably priced for their qualityPlacing an order and paying was very simple, and they provided a detailed receipt of the ring I purchased that included all my customizations for later reference
Above all else, however, their customer service is simply STELLAR
About months after purchasing the ring, it was damaged due to my fiance's work and, despite being extremely well made and having zero problems prior to this, cracked at the band and a pave diamond was lost
MrAnkit *** responded immediately when I reached out to the company, and did a phenomenal job of helping me get everything sorted out and the ring sent on its way for priority inspection and returnDuring our conversation, he was professional, understanding, and extremely well informed, and contacted me promptly at every stage of the ring's repair to describe the process, cost, etc
When we got the ring back within two weeks, it was repaired perfectly again and we have had no further issues whatsoever
Angara is undoubtedly my go-to-location for all future jewelry purchasesIn fact, I am planning to purchase my wedding bands and an additional gift here in the months ahead!

My experience with Angara couldn't have been smoother or more professionalMy husband bought me an amethyst tennis bracelet almost two years ago, which I loveI discovered recently that one of the small stones had fallen outI spoke with Barbara in customer service who assured me that the company would fix the bracelet and told me the most secure (and cost-saving) way to ship it to the companyThe only thing I had to pay for was shipping the bracelet to and from Los AngelesNot only did the company repair the bracelet, but they tightened all the prongs while they had itBarbara was a pleasure to work with, graciously answering my questions and keeping me updated on the progress of my orderThe turnaround time for the repair was quickNow I know that not only does Angara sell beautiful jewelry, but it is a first-rate company when it comes to dealing with customers long after the initial purchase is made

Bought a Solitaire Heart London Blue Topaz Bypass *** with Diamonds for an engagement ringJessica was extremely helpful and is a subject matter expertShe went through all my options, helped me pick out the nicest ring and answered all my questionsGiving me the most bang for my buckThe heirloom stones are awesomeThe ring is 100% blingNothings is to good for my baby girlShe's gonna love it!!! I would highly recommend this company to othersGreat products at a much smaller price than the over priced mall storesI will do business with them againChristmas, Birthdays, Valentines Day, ect, ect
*** Sioux Falls, SD

, ANGARA is GREATTho no ones fault I had to return an order (the Items were SUPER)Barbra was WONDERFUL, the nicest/ easyist return I ever had (I'm Old)The items were as great as they could getGreat to do business w/u Thanks BarbTom

Having had personal relationships with all of my past jewelers, I was quite hesitant in purchasing a major gift for my wife from an online retailer with whom I had no prior knowledgeUpon reviewing the selection choices from Angara, I decided to pursue the possibility of doing business with themAs with all e-commerce transactions, due diligence into the business practices of the vendor is highly recommendedAfter satisfying these concerns, I decided to contact Angara directly to inquire about the items that I was interested in purchasingTo my great pleasure, I was fortunate in discussing my selections with ***Through emails and voice calls, *** worked with me in refining my selections, and with the understanding of my specific needs, the final items that I did purchase, became custom mountings and select stones that *** was able to match to my requestsThroughout the entire process, the professionalism displayed by *** and the organization behind her, was not only highly impressive, but as jewelry purchases tend to be of a personal/emotional nature, the overall experience was endearing and meaningfulFrom what started as a simple web search, my experience has now become a bookmark of satisfaction and gratitudeThank you ***, thank you Angara!

I have had the most amazing experience with Angara, the company's jewelry and customer service have exceeded my expectationsAfter ordering a beautiful ring that didn't quite work for me, I contacted the company to find out about the exchange/refund policyI was fortunate to be connected with Ankit ***I explained to him that I wanted a heart shaped garnet ring and the one I had ordered was stunning but unfortunately was not comfortable on my fingerHe was thorough in asking me what made the ring uncomfortable for my small sized finger and took copious notes to pass ** the information to the jewelersHe went on to thoroughly explain the refund and exchange policy, which is easy and consumer centeredI mentioned to him that I liked a few other styles of heart shaped rings on the website, but they did not show available in the garnet gemstoneAnkit explained to me that I could custom order any style ring with the gemstone of my choosing, this was fantastic newsAnkit was able to give me price quotes on the different ring style options that I was interested inI finally decided on the solitaire heart bypass *** with diamonds in 14K yellow gold with a carat heirloom garnetAnkit sent me a prepaid/insured postage label to return the original ring and put in the order for my new custom ring to begin productionSince my new ring was slightly less expensive than the first ring, as soon as Angara received my original ring a credit was immediately issued to my credit card for the differenceDuring the production phase, I was able to easily contact Ankit to get updatesIt took about two weeks for me to receive my custom garnet ringThe ring is absolutely perfect!!! It was exactly what I wanted, and the craftsmanship is stellar! The heirloom garnet gemstone is absolutely gorgeous, and the color and clarity are amazingI am so happy with my purchase and experience with this company and will definitely order more jewelry in the futureRemember, if you don't see exactly what you want, contact them, they will work with you to create that perfect piece of jewelry!!

I bought an engagement ring onlineBeing online, I was a little hesitant but they had the exact ring I wantedThat said, I would definitely purchase from them againTheir customer service is amazing, particularly post-purchaseThe quality of the work is amazing and their guarantee is well placedAlso, getting the warranty is VERY worth it

I have been searching for an Emerald band ring to go with my Mother's wedding rings that I was given when she passed *** I came across the Angara site and was thrilled to see such beautiful jewelry I ordered a ring that I thought would compliment it Although beautiful when it arrived, it sat up too high I called and spoke with Ankit *** about it and he was so very nice and helpful when I explained what I was looking for I was sent a return label for the ring and ordered a new one that very phone call I sent the ring back and within days after if was received by Angara, me new ring was shipped It is absolutely stunning and exactly what I was hoping for Mr*** was a pleasure to work with and I will buy from Angara in the future I cant say enough good things about Anagara and Ankit *** THANK YOU both so very much I love my diamond and emerald ring Means so much!!!