Applied Bank

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Problem:A PRIOR NUMBER FOR THIS COMPLAINT IS [redacted]. I WROTE TO SAY I AM DISABLED AND COLLECT DISABILITY AND IT IS SMALL. I HAD THIS CARD WHILE WORKING AND ALWAYS PAID ON TIME. I WAS PAYING 30 A MONTH I ASKED THEM TO PLEASE CANCEL CARD AND CHARGE NO OVER FEES TO HELP ME PAY THIS OFF AS I AM DISABLED AND IT IS MY DESIRE TO PAY THIS OFF . THEY INSTEAD TURNED IT OVER TO A COLLECTION AGENCY AND I DONT THINK THAT IS FAIR . PLEASE HELP ME RESOLVE THIS . I WOULD LIKE THE AMOUNT TO BE THE ORIGINAL AMOUNT AND TO PAY ON IT TILL GONE. I HAVE OTHER CREDITORS THAT I AM PAYING AND THEY ARE KIND ENOUGH TO ALLOW US TO PAY ON THE PRINCIPLE WITHOUT THE FEES.Translate   Desired Outcome:DesiredSettlementID: Other (requires explanation) ADJUST BILL AND ALLOW US TO PAY ON THIS AT A REASONABLE AMOUNT WITHOUT FEES. WE PAY THIIRTY THEY CHARGE 70 IN FEES . IT WILL NEVER GET PAID AT THIS RATE. I AM TRYING TO DO THE RIGHT THING . PLEASE HELP. YOU WERE LED TO BELIEVE THIS HAD BEEN HANDLED SATISFACTORILY AND IT HAS NOT. THANK YOU FOR HELPING ME

October 22, 2015
I am writing in regards to the October 15, 2015 follow-up inquiry concerning Mr. [redacted]. The inquiry was referred to me for additional review and response.
We have addressed this matter directly with Mr. [redacted] via written correspondence mailed on October 22, 2015. However, in order to protect our customer’s confidentiality, we are unable to provide you with the details. For further information, please contact Mr. [redacted] directly.
Please contact the Executive Correspondence department Toll-free at [redacted] between the hours of 8:00 AM and 5:00 PM Eastern Time, should you have any further questions regarding this matter.
Sincerely,

December 16, 2016 I am writing in regards to your December 6, 2016 inquiry concerning Mr. [redacted], submitted to the Revdex.com on his behalf by Ms. [redacted]. The inquiry was referred to me for review and response. Thank you for bringing this matter to our attention. We have addressed this matter...

directly with Ms. [redacted] via written correspondence mailed on December 19, 2016. However, in order to protect our customer’s confidentiality, we are unable to provide you with the details. For further information, please contact Ms. [redacted] directly. Please contact the Executive Correspondence department Toll-free at[redacted], between the hours of 8:00 AM and 5:00 PM Eastern Time should you have any further questions regarding this matter. Sincerely, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.

Problem:Im contacting your in regards to account [redacted] ## that appears on my credit. The SOL has expired and these items should be removed from my credit. Please provide the follow : 1- Proof that I am the debtor in question 2- Verify amounts owed and the breakdown of the amount owed 3- Any transactions with the original creditor 4-Verify the original creditor 5-Proof that you are licensed and bonded to collect in the state of GA 6- Proof that the SOL has not expired on this alleged debt 7- Any Judgements (if applicable) 8-Proof that you own this debt and are entitled to collect on it Any other sufficient documents that will support your claim.Translate Desired Resolution / OutcomeDesired Resolution:Correction to a credit reportselectDesired Outcome:II'm contacting your in regards to account [redacted] ## that appears on my credit. The SOL has expired and these items should be removed from my credit. Please provide the follow : 1- Proof that I am the debtor in question 2- Verify amounts owed and the breakdown of the amount owed 3- Any transactions with the original creditor 4-Verify the original creditor 5-Proof that you are licensed and bonded to collect in the state of GA 6- Proof that the SOL has not expired on this alleged debt 7- Any Judgements (if applicable) 8-Proof that you own this debt and are entitled to collect on it Any other sufficient documents that will support your claim.

June 21, 2017
 I am writing in regards to your June 10, 2017 inquiry concerning Mr. [redacted]. The inquiry was referred to me for review and response. Thank you for bringing this matter to our attention.
We have addressed this matter directly with Mr. [redacted] via...

written correspondence mailed on June 21, 2017. However, in order to protect our customer’s confidentiality, we are unable to provide you with the details. For further information, please contact Mr. [redacted] directly.
Please contact the Executive Correspondence department Toll-free at [redacted] between the hours of 8:00 AM and 5:00 PM Eastern Time should you have any further questions regarding this matter.
Sincerely,
Karen Weir
Executive Correspondence

Dear Ms. [redacted]
 
0in 0in 0pt;">I am writing in
regards to your February 18, 2015 inquiry concerning Mr. [redacted].  The inquiry was referred to me for
review and response.  Thank you for
bringing this matter to our attention.
 
We have addressed
this matter directly with Mr. [redacted] via written correspondence mailed on February
19, 2015.  However, in order to protect
our customer’s confidentiality, we are unable to provide you with the
details.  For further information, please
contact Mr. [redacted] directly.
 
Please contact the Executive Correspondence department Toll-free
at [redacted], between the hours of 8:00 AM and 5:00 PM
Eastern Time should you have any further questions regarding this matter.
 
Sincerely,
 
 
 
[redacted]
Executive
Correspondence

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
What was originally offered as a settlement on the said debt that has been paid and should've of been listed as paid in full or to remove the negative items. The business now wants me to pay the remaining balance in full in order to follow through with the agreement.
Regards,

August 4, 2014  I am writing in regards to the August 4, 2014 follow-up inquiry regarding [redacted]
On July 30, 2014 the Bank mailed a letter to [redacted] addressing her concerns. However, on July 31, [redacted] indicated to the Revdex.com that the matter was not resolved since she had not yet received a response from the Bank. Later that same day the Bank spoke with [redacted] and addressed her concerns. The Bank also informed [redacted] that a response to her Revdex.com inquiry had been mailed to her.
Please contact me Toll-free at [redacted], between the hours of 8:00 AM and 5:00 PM Eastern Time, should you have any further questions regarding this matter.
Sincerely,

March 17, 2014I am writing in regards to the March 11, 2014 follow-up inquiry concerning [redacted] The inquiry was referred to me for additional review and response.
We have addressed this matter directly with [redacted] on March 17, 2014 via written correspondence. However, in order to protect our customer’s confidentiality, we are unable to provide you with the details. For further information, please contact [redacted] directly.
Please contact the Executive Correspondence department Toll-free at [redacted], between the hours of 8:00 AM and 5:00 PM Eastern Time, should you have any further questions regarding this matter.
Sincerely, [redacted] Executive Correspondence

May 19, 2017
 I am writing in regards to your May 17, 2017 inquiry concerning Mr. [redacted]. The inquiry was referred to me for review and response. Thank you for bringing this matter to our attention.
We have addressed this matter directly with Mr. [redacted] via written...

correspondence mailed on May 19, 2017. However, in order to protect our customer’s confidentiality, we are unable to provide you with the details. For further information, please contact Mr. [redacted] directly.
Please contact the Executive Correspondence department Toll-free at [redacted], between the hours of 8:00 AM and 5:00 PM Eastern Time should you have any further questions regarding this matter.
Sincerely,
[redacted] Executive Correspondence

May 16, 2016
I am writing in regards to your May 9, 2016 inquiry concerning Mr. [redacted]. The inquiry was referred to me for review and response. Thank you for bringing this matter to our attention.
We have addressed this matter directly with Mr. [redacted] via written correspondence...

mailed on May 17, 2016. However, in order to protect our customer’s confidentiality, we are unable to provide you with the details. For further information, please contact Mr. [redacted] directly.
Please contact the Executive Correspondence department Toll-free at ([redacted] between the hours of 8:00 AM and 5:00 PM Eastern Time should you have any further questions regarding this matter.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
 
My credit history still shows delinquent as off January 20th 2016. I am so tired of dealing with them. They said they fixed it. Also Applied bank basically said there is nothing they can do about my credit score. Applied bank ruined my credit Score. My credit score was 754 before applied bank incorrectly reported me as delinquent. After the report, my credit score dropped to 659. They ruined my credit score. It took me a long time to build my credit and the screwed it up! I will never use their credit card again and I will never recommend it to another person. They keep saying they fixed it. 
Regards,

January 27, 2016
I am writing in regards to your January 14, 2016 inquiry concerning Ms. [redacted]. The inquiry was referred to me for review and response. Thank you for bringing this matter to our attention.
We have addressed this matter directly with Ms. [redacted] via written...

correspondence mailed on January 25, 2016. However, in order to protect our customer’s confidentiality, we are unable to provide you with the details. For further information, please contact Ms. [redacted] directly.
Please contact the Executive Correspondence department Toll-free at [redacted], between the hours of 8:00 AM and 5:00 PM Eastern Time should you have any further questions regarding this matter.
Sincerely,
[redacted]

October 18, 2017 [redacted]
[redacted]
[redacted]
[redacted]
[redacted]
[redacted]
[redacted] I am writing in regards to your October 13, 2017 inquiry concerning Mr. [redacted]. The inquiry was referred to me for...

review and response. Thank you for bringing this matter to our attention. We have addressed this matter directly with Mr. [redacted] via written correspondence mailed on October 18, 2017. However, in order to protect our customer’s confidentiality, we are unable to provide you with the details. For further information, please contact Mr. [redacted] directly. Please contact the Executive Correspondence department Toll-free at ([redacted] between the hours of 8:00 AM and 5:00 PM Eastern Time should you have any further questions regarding this matter. Sincerely, [redacted]

April 12, 2016
I am writing in regards to your March 31, 2016 inquiry concerning Ms. [redacted]. The inquiry was referred to me for review and response. Thank you for bringing this matter to our attention.
We have addressed this matter directly with Ms. [redacted] via written...

correspondence mailed on April 13, 2016. However, in order to protect our customer’s confidentiality, we are unable to provide you with the details. For further information, please contact Ms. [redacted] directly.
Please contact the Executive Correspondence department Toll-free at [redacted], between the hours of 8:00 AM and 5:00 PM Eastern Time should you have any further questions regarding this matter.
Sincerely, [redacted]

July 13, 2015
I am writing in regards to your June 29, 2015 inquiry concerning Mr. [redacted]. The inquiry was referred to me for review and response. Thank you for bringing this matter to our attention.
We have addressed this matter directly with Mr. [redacted] via written...

correspondence mailed on July 13, 2015. However, in order to protect our customer’s confidentiality, we are unable to provide you with the details. For further information, please contact Mr. [redacted] directly.
Please contact the Executive Correspondence department Toll-free at [redacted], between the hours of 8:00 AM and 5:00 PM Eastern Time should you have any further questions regarding this matter.
Sincerely,

May 12, 2016
I am writing in regards to your May 2, 2016 inquiry concerning Mr. [redacted]. The inquiry was referred to me for review and response. Thank you for bringing this matter to our attention.
We have addressed this matter directly with Mr. [redacted] via written correspondence...

mailed on May 12, 2016. However, in order to protect our customer’s confidentiality, we are unable to provide you with the details. For further information, please contact Mr. [redacted] directly.
Please contact the Executive Correspondence department Toll-free at [redacted], between the hours of 8:00 AM and 5:00 PM Eastern Time should you have any further questions regarding this matter.
Sincerely,

March 23, 2015
 I am writing in regards to the March 17, 2015 follow-up inquiry concerning Mr. [redacted]. The inquiry was referred to me for additional review and response.
We have addressed this matter directly with [redacted] via written correspondence mailed on March 23, 2015. However, in order to protect our customer’s confidentiality, we are unable to provide you with the details. For further information, please contact Mr. [redacted] directly.
Please contact the Executive Correspondence department Toll-free at [redacted], between the hours of 8:00 AM and 5:00 PM Eastern Time, should you have any further questions regarding this matter.
Sincerely,

June 22, 2016
I am writing in regards to your June 21, 2016 inquiry concerning Mr. [redacted]. The inquiry was referred to me for review and response. Thank you for bringing this matter to our attention.
We have addressed this matter directly with Mr. [redacted] via written...

correspondence mailed on June 23, 2016. However, in order to protect our customer’s confidentiality, we are unable to provide you with the details. For further information, please contact Mr. [redacted] directly.
Please contact the Executive Correspondence department Toll-free at [redacted] between the hours of 8:00 AM and 5:00 PM Eastern Time should you have any further questions regarding this matter.
Sincerely,
[redacted]

June 12, 2017
 
I am writing in regards to your May 31, 2017 inquiry concerning Mr. [redacted]. The inquiry was referred to me for review and response. Thank you for bringing this matter to our attention.
We have addressed this matter directly with Mr. [redacted] via written...

correspondence mailed on May 12, 2017. However, in order to protect our customer’s confidentiality, we are unable to provide you with the details. For further information, please contact Mr. [redacted] directly.
Please contact the Executive Correspondence department Toll-free at [redacted] between the hours of 8:00 AM and 5:00 PM Eastern Time should you have any further questions regarding this matter.
Sincerely,
[redacted]