Applied Bank

June 13, 2016
I am writing in regards to your June 8, 2016 inquiry concerning Ms. [redacted] The inquiry was referred to me for review and response. Thank you for bringing this matter to our attention.
We have addressed this matter directly with Ms. [redacted] via written correspondence...

mailed on June 14, 2016. However, in order to protect our customer’s confidentiality, we are unable to provide you with the details. For further information, please contact Ms. [redacted] directly.
Please contact the Executive Correspondence department Toll-free at [redacted] between the hours of 8:00 AM and 5:00 PM Eastern Time should you have any further questions regarding this matter.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
 
Regards,

April 27, 2017
 
I am writing in regards to your April 21, 2017 inquiry concerning Mr. [redacted]. The inquiry was referred to me for review and response. Thank you for bringing this matter to our attention.
We have addressed this matter directly with Mr. [redacted] via...

written correspondence mailed on April 28, 2017. However, in order to protect our customer’s confidentiality, we are unable to provide you with the details. For further information, please contact Mr. [redacted] directly.
Please contact the Executive Correspondence department Toll-free at [redacted] between the hours of 8:00 AM and 5:00 PM Eastern Time should you have any further questions regarding this matter.
Sincerely,
[redacted]

August 8, 2014  I am writing in regards to your July 31, 2014 inquiry concerning [redacted]. The inquiry was referred to me for review and response. Thank you for bringing this matter to our attention.
We have addressed this matter directly with [redacted] on August 8, 2014 via written...

correspondence. However, in order to protect our customer’s confidentiality, we are unable to provide you with the details. For further information, please contact [redacted] directly.
Please contact the Executive Correspondence department Toll-free at ([redacted] between the hours of 8:00 AM and 5:00 PM Eastern Time should you have any further questions regarding this matter.
Sincerely, [redacted]

November 7, 2017
 
I am writing in regards to your November 1, 2017 follow up inquiry concerning Mr. [redacted]. The inquiry was referred to me for additional review and response.
We have addressed this matter directly with Mr. [redacted] via written correspondence mailed on November 8, 2017. However, in order to protect our customer’s confidentiality, we are unable to provide you with the details. For further information, please contact Mr. [redacted] directly.
Please contact the Executive Correspondence department Toll-free at ([redacted] between the hours of 8:00 AM and 5:00 PM Eastern Time should you have any further questions regarding this matter.
Sincerely,
[redacted]

February 13, 2015 I am writing in regards to your February 4, 2015 inquiry concerning Ms. [redacted]. The inquiry was referred to me for review and response. Thank you for bringing this matter to our attention.
We have addressed this matter directly with Ms. [redacted] via written correspondence...

mailed on February 13, 2015. However, in order to protect our customer’s confidentiality, we are unable to provide you with the details. For further information, please contact Ms. [redacted] directly.
Please contact the Executive Correspondence department Toll-free at [redacted] between the hours of 8:00 AM and 5:00 PM Eastern Time should you have any further questions regarding this matter.
Sincerely,

December 12, 2016
I am writing in regards to your December 1, 2016 inquiry concerning Ms. [redacted]. The inquiry was referred to me for review and response. Thank you for bringing this matter to our attention.
We have addressed this matter directly with Ms. [redacted] via written...

correspondence mailed on December 12, 2016. However, in order to protect our customer’s confidentiality, we are unable to provide you with the details. For further information, please contact Ms. [redacted] directly.
Please contact the Executive Correspondence department Toll-free at [redacted] between the hours of 8:00 AM and 5:00 PM Eastern Time should you have any further questions regarding this matter.
Sincerely,
[redacted]

November 26, 2014 I am writing in regards to your November 6, 2014 inquiry concerning [redacted]. The inquiry was referred to me for review and response. Thank you for bringing this matter to our attention.
We have addressed this matter directly with [redacted] via written correspondence mailed...

on November 28, 2014. However, in order to protect our customer’s confidentiality, we are unable to provide you with the details. For further information, please contact [redacted] directly.
Please contact the Executive Correspondence department Toll-free at [redacted], between the hours of 8:00 AM and 5:00 PM Eastern Time should you have any further questions regarding this matter.
Sincerely, [redacted] Executive Correspondence

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I was contacted rather quickly from this bank about what I owed not how they were charging me. not that their late fee would not be dismissed as a one time  offer to customer service as I have always been on time and  have never been late except this once Januarys payment as it was supposed to be a minimum payment due.. but because of their charging us a late fee which also placed me over my limit..now they are requesting a full 146.00 payment..she from said bank saidthis call is being recorded.. which was annoying.. and said they would wave 50.00 of the amount they want if I could make a 104.00 payment in february..which I explained as I did in december.. that I would be making a regular payment... minimum.. 35.00 or 50.00 payment which was all I could do.. since death in family, and funds at this month in january were low.. she would not wave late fee.. and I needed to make  a 100.00 payment or there would be also additional fees. which I saidI would make a payment in feb and in upcoming months for amount I could afford and would be cutting up card.. and after paid off.. not doing business with the bank again.. because of their fees.. which place you over a limit.. and charging a person up and over 100.00 just in their fees alone. I asked them not to call me at home.. because I am taking care of 92 year old aunt with alzeimers, and uncle and also trying to get all bill caught up.. I told her all other businesses wave late fees and  this did not cause me an over the limit amount.. plus she said for taking money out cash advance, for going to funeral.. anothre charge plus interest.. they are not willing to work with me for  1 time late payment.. and fees.. also calling me at home and it took them 5 minutes to tell me who they were???so I just want the fees removed so I can make 50.00 payments each month  until I can make bigger payments and be done owing this card anything.. I would like to keep the cardbut like I said.. nobody wants to let go of the fees so I can get this cards payments down.. sincerely [redacted]

July 12, 2016
I am writing in regards to your June 27, 2016 inquiry concerning Ms. [redacted]. The inquiry was referred to me for review and response. Thank you for bringing this matter to our attention.
We have addressed this matter directly with Ms. [redacted] via written...

correspondence mailed on July 13, 2016. However, in order to protect our customer’s confidentiality, we are unable to provide you with the details. For further information, please contact Ms. [redacted] directly.
Please contact the Executive Correspondence department Toll-free at [redacted] extension [redacted] between the hours of 8:00 AM and 5:00 PM Eastern Time should you have any further questions regarding this matter.
Sincerely, [redacted]e

May 20, 2014  I am writing in regards to your May 20, 2014 inquiry concerning [redacted]. The inquiry was referred to me for review and response. Thank you for bringing this matter to our attention.
We have addressed this matter directly with [redacted] on May 28, 2014 via...

written correspondence. However, in order to protect our customer’s confidentiality, we are unable to provide you with the details. For further information, please contact [redacted] directly.
Please contact the Executive Correspondence department Toll-free at [redacted], between the hours of 8:00 AM and 5:00 PM Eastern Time should you have any further questions regarding this matter.
Sincerely, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted].  The business did indeed contact me and has followed through with the resolution I requested.  Thank you.
Regards,

November 3, 2014  I am writing in regards to the October 22, 2014 follow-up inquiry concerning [redacted]. The inquiry was referred to me for additional review and response.
We have addressed this matter directly with [redacted]s via written correspondence mailed on November 4, 2014. However, in order to protect our customer’s confidentiality, we are unable to provide you with the details. For further information, please contact [redacted]s directly.
Please contact the Executive Correspondence department Toll-free at [redacted], between the hours of 8:00 AM and 5:00 PM Eastern Time, should you have any further questions regarding this matter.
Sincerely, [redacted]

Applied Bank called we and agreed to remove thethe late fee from my credit report. etter Business Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.

 
Problem:This is the second time complaining - we originally put a complaint in because they were busily charging us outrageous charges that we never made - if you look up online many consumers are having this problem with this bank. I now get a collections notice - the bill that was $140 DOLLARS is now $704 dollars! Yep they are charging their late fees etc - this is how they make money off people by suckering them into taking their card then hiking late charges up the wazzooo - they need to be stopped - this is a scamTranslate   Desired Outcome:I want these people to adjust the bill accordingly - when the correct amount is put down that is owed I will honor what needs to be paid. I will not pay their bloated ridiculous charges and in addition they need to take their mark off my credit reports immediately. They are a scam company.

June 28, 2016
I am writing in regards to your June 22, 2016 follow up inquiry concerning Mr. [redacted]. The inquiry was referred to me for additional review and response.
We have addressed this matter directly with Mr. [redacted] via written correspondence mailed on June 29, 2016. However, in order to protect our customer’s confidentiality, we are unable to provide you with the details. For further information, please contact Mr. [redacted] directly.
Please contact the Executive Correspondence department Toll-free at [redacted]4, between the hours of 8:00 AM and 5:00 PM Eastern Time should you have any further questions regarding this matter.
Sincerely,
[redacted]

March 5, 2014 I am writing in regards to your February 14, 2014 inquiry concerning [redacted]. The inquiry was referred to me for review and response. Thank you for bringing this matter to our attention.
We have addressed this matter directly with [redacted] on March 5, 2014 via written...

correspondence. However, in order to protect our customer’s confidentiality, we are unable to provide you with the details. For further information, please contact [redacted] directly.
Please contact the Executive Correspondence department Toll-free at [redacted] between the hours of 8:00 AM and 5:00 PM Eastern Time should you have any further questions regarding this matter.
Sincerely, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
 MY CONCERNS GO DEEPER THAN MYSELF,  I have been working on recovering from bankruptcy from the housing market   in 2008..The reason I went to this type of card is because it was prepaid and I could build my credit back. So I did $500 business and $200personal
 I  recently was trying to get a business loan , it was denied because of my applied card. Defaming and preying on small business owners    can't be tolerated. Instead  of having Better credit , I have worst credit and paid to have it wrecked again.  Plus I can't even use the cards.  I wanted to buy Christmas with these.  overall and am so upset over this..I do have these cards unused and  I can mail them to you. Unfortunately my personal and business life have suffered.  I am a reasonable person a..this is terrible.  I would like my credit report restored my credit cards and my money back

The fees for this card are ridiculous and the customer service is terrible, from the representatives to the supervisor. I am closing my account and would never recommend this card to ANYONE!

March 27, 2017
[redacted]
Revdex.com File #: [redacted]
[redacted]
I am writing in regards to your March 7, 2017 inquiry concerning Ms. [redacted]. The inquiry was referred to me for review and response. Thank you for bringing this matter to our attention.
We have addressed this...

matter directly with Ms. [redacted] via written correspondence mailed on March 28, 2017. However, in order to protect our customer’s confidentiality, we are unable to provide you with the details. For further information, please contact Ms. [redacted] directly.
Please contact the Executive Correspondence department Toll-free at [redacted] between the hours of 8:00 AM and 5:00 PM Eastern Time should you have any further questions regarding this matter.
Sincerely,
[redacted]