A.V.M. Software

Ban has been lifted on 2015-02- [redacted] for ***: [redacted] The reason it was given to ***: [redacted] - he allowed one of his names to be used by atldaredvl ***s which are banned for violating TOSAdministrator saw him on cam on itMeantime ban has been released and free month of extreme applied (sub Expires: 2015-04-**).Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] The ' [redacted] ' user who created an account with this service used an email address that is not their ownGmail does NOT differentiate between ' [redacted] ' and ' [redacted] 'I repeat, Gmail does NOT differentiate between ' [redacted] ' and ' [redacted] This email address belongs to me and I did NOT create the account on ' [redacted] ' The ' [redacted] ' account associated to ' [redacted] needs to be deleted immediately; as the email address does NOT belong to the individual who created the account, it belongs to me (owner of ' [redacted] ) who did not create the account on ' [redacted] ' In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

E-mail: [redacted] doesn't exist in the systemEmail: [redacted] does exist and belongs to the nick name created in UKCustomer Support line is working and open Mon-Fri from am to pm ESTTel###-###-####Live Chat support is available 24/ [redacted] Please specify problem you are experiencing and we will gladly help to resolve it.Regards, [redacted] Tel###-###-####Fax ###-###-####

*** *** *** *** ** * *** *** *** *** *** *** *** *** *** *** ***
*** *** *** *** *** *** *** *** *** *** *** *** *** *** * *** ** *** *** *** ***
*** ***
***Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

*** *** should've specified room ***'s *** name or premium room name he has a sound and video issue withWe were not able to find premium room connected to e-mail: *** Sound problem can be adjusted thru settings to accommodate various sound cards and can also help
with a weak internet connectionTo get to this window select
'setup preferences' from the 'file' menu on the main *** pal list windowPlace checkmarks in the boxes to activate the desired functionsLarger packet size reduces breakup in audioLonger delay may help 'garbled' soundHeadset mode (AGC and Echo canceller off)Noise Suppression Off ( most users will only have box checked )
Also bug report has to be filed thru *** site for techs to look into the problem ***
Regards,
*** ***
***
*** ***
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Being long term ***'s user *** *** should be aware that Help Lobby doesn't handle and cannot fix tech issuesTicket has to be created for technicians to look into and fix the problem http***There were no trouble reports and tickets found regarding
sound and video issues in connection with provided room owner: * * * *. ***: * * * * currently doesn't owe any premium room subscriptions therefore there is nothing to extendAs a courtesy we issued a refund $for the last payment made via *** on December *, 2014 (Refund Unique Transaction ID # ***)Also for *** *** information: crown level can't be granted manuallyIt is given by server and being earned by sending and receiving gifts.Best regards,*** ***
***Tel###-###-####Fax ###-###-####

Ban was previously set on your *** *** by admin following TOS:TERMS OF USEYou, and anyone you authorize to use your Account, may not engage in conduct which is unlawful or which inhibits another user from enjoying Paltalk or which *** in its sole discretion determines to be unacceptableEven if you have paid to subscribe to any of the *** services, *** reserves the right to terminate ALL of your Accounts if, in its sole discretion, it determines that through ANY of your accounts or ***names, whether paid or free, you have engaged in any prohibited or unacceptable conductPlease be advised that if you have paid to subscribe to any of the *** services, your subscription fee WILL NOT be refunded (either in whole or in part) if your accounts is, or your accounts are, terminated or suspended, even if the termination is a result of unacceptable conduct through a free account or ***nameWithout assuming the responsibility therefore, *** reserves the right to restrict conduct and/or take measures against conduct, which *** deems in its sole discretion to be harmful or offensive to other users is unacceptable for any reason or no reason whatsoever or otherwise detracts from the *** service or adversely affects ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I am rejecting my response because I didn't get my basic room back to blue and id rather have a longer subscription to VIP for all the damges over the years im requesting atleast year for the damges and after all the money i've spent on this chat program for the mental and physcial damages assoicated with going offline all time if possible could you please add a year of VIP or 2? and make my room blue for month you said you did it but its still black id rather have my subscription extended a year or 2......please show me that *** still cares about the customer!
please show everyone that *** still ta kes the customer to heart im so hurt over here after you said you blued my room back up and it was still black...Im very sad actually.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the
business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
Thank you for your response, below is the information you requested:*** ***
***
*** *** ** *** *** *** ***
***
*** *** *** ***
*** ** *** *** ***
*** *** ***
*** ***
***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

There were no any complaints reported from Email: *** regarding room sound or video issuesBug report has to be created thru *** site *** for our technicians to look into the problem and fix it.Premium room subscription cannot be
extended if problem was never reported.Regards,*** ***
***
*** ***
*** ***

As it was pointed previously unfortunately we are not able to deactivate active account for another user from another country due to gmail e-mail address is being used by that other user. Regards,*** ***Tel###-###-####Fax ###-###-####

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved.but I am not satisfied anyway this can be close but *** is getting worse day by day please accept that *** AND PLEASE HIDE MY ALL PERSONAL INFO AND MAKE THIS PUBLICH @ bb Moderates thanks
Sincerely,
*** *** ***

To satisfy the complaint VIP subscription has been extended for ***: *** *** ***New expiration date is: 2016-05-*** name has to be re-logged in to activate subscription
Best regards,
*** ***
***
*** ***
*** ***

I will be out of the office until September **, I will respond to your e-mail as soon as possible on my return
***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
To whom it may concern I am pleased that I am unbanned but I find this issue is not settled for one ,I would never , never let anyone use any of my nic names , and I do have several nic names on *** that I use , and *** has not divulged which nic name it was so there is no guarantee it wont happen again , I need to know which name it is so I can change the password or delete that nic if I find it that I dont want to use it anymore , I do know who that person is and I do know he is banned on *** for life I think, and the room I admin for, I along with my other admins ban him from the room when we see him, so he either hacked my password or cloned a name that is mine or looks like mine , I feel I have been unfairly treated by *** , for one I was banned with out notice or warnings, and I have been on *** sinse with the nic name *** , all paid subscription , I am a loyal customer for some time , so I feel the issuue is not settled until I know what nic name it was so I can change the pass word or delete the nic name so it wont happen again , nor do I feel the compensation was adequate for my troubles
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here] The response is not acceptable. The company has almost zero customer service and when you go there with an issue, it is the same response every time. If you try to debate anything, your voice is taken away, so you can not reply.There were about 40 guests in the room and everyone was having the same issues and it was also happening in multiple rooms. I have had the room paid to a Premium Room and have not had any solid service since doing so. I wanted them to extend my expiration date for each day the service has been having problems. They provide help rooms to aide one when having problems, but again last night kept saying there is no problem, it was on my end. I followed their standard reply, and di as instructed, still no sound or cams would publish. I little while later things began to come back. It's odd how 30 people suffer from the same problem and [redacted] can say there is no problem. Their help room was full of members having the same issues in their respective rooms. Their response was to take away everyones text feature and told us all to go away, there was no problem. 
As I stated, it's an internet company, has zero customer service but requires a fee to buy the service that has been acting up for nearly a month, ad they say "there is no problem" ? I hope that 10,000 people take the same course as myself and then Revdex.com will see there a real and ongoing issue. 
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Only users who win contest or prize winners have gold [redacted]s. Gold [redacted] cannot be applied manually. Only green or VIP can be applied manually. Regarding captured snapshot: there is nothing wrong with what the palsupport said. The reds were told to get room numbers and pass them to technicians. Tech didn't find any issues with the room and advised to go back to the room. There are no timestamps on a snapshot so no idea when it was. Official complaint has to be created thru website: [redacted]. So far there was no any bug reports and tickets created regarding sound and video room issues.

Greetings, [redacted] from Paltalk here hoping to resolve your Revdex.com complaint for you. I tried calling your daytime phone and got a voice mail in Spanish.Please feel free to call my cellphone at ###-###-#### and I will be happy to help you.Regards,[redacted]
[redacted]-- [redacted]
[redacted]

I  contacted Pruitt's on 2/23 to request delivery of my furniture as I had been told yet again it was being delivered to warehouse on that day.However , I was given a Mr Kyle M[redacted] (?) To speak to. This man was so rude and told me furniture still in dock in California,  no idea when it Will arrive. I told him that Pruitt's was still advertising the furniture I had paid for as being in Stock and available for immediate delivery,  he started Yelling at me asking if I was calling him dishonest and after all the discounts I had been given he was just going to refund my money and I couldGo elsewhere. I  was so disgusted and upset I went to Ashley Furniture and told them the story, they matched the price and delivered 1 of the pieces2 days later, the big one is coming in any day. I spoke to Pam at Pruitt's and she arranged for pick up of loaners and refunded my money.So my experience with Pruitt's was not a good one,Call me if you have any questions[redacted]Lynn W[redacted]