Avtech Electrical Contractors

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved I never rejected the $offerI asked to speak with the manager to explain where the extra $came from and to be reimbursed for the few broken itemsI'll take the $and be done with it Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] The business says they have been in contact with us they have not! We have been calling them and have head zero response from the manger DaisyThe delivery was more then three businesses days late! The driver threatened us that we would leave our belonging in a storage unit if we weren't not able to take are belonging in at 1am on a work dayWe agreed to 6am as long as they were not late they showed up at 7am and tried to leave without putting any of our belongings together not to mention it's a good thing I'm an honest person because the movers brought in a table that was not mine !!! Again we have given Daisy till today to get back to us with a proper discount and if she does not I will continue to post on Facebook and Revdex.com because no one should have to go through what we went through with this company !!! You can't ever get ahold of them and everything is lies ! In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [I did not get an inventory list of items that were delivered to the storage unitThe TV is a lost cause because they did not log it on my inventory list going out, but I have two witnesses including myself, so that's threeHowever the person who took it knowsI want compensation for damages to my itemsI have submitted all original paperwork and photos to this third party company, [redacted] , which they sound a little fishy as well, I tell you this has been a nightmare dealing with company and their claims companyI got to the storage unit a month later because that is when I was able to retrieve my belongings, and take them elsewhereI have done all that is asked of me during this claims processAttached are some of the pictures, my brand new sofa was completely wrapped in plastic but they still managed to tear it, the ottoman that is part of the chaise the legs are missing, the dining room table legs are missing, these things are uselessThe sofa was brand new Your Answer Here] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [YIn responses to We Move U there needs to be something made clear and final; I was never happy with anything that happened after WE MOVE U arrived at my home with a truck that could not fit down my street in Philadelphia, PAThis was a primary condition of the moveWE MOVE U’s suggestion that “I was happy” with their settlement is a lieThis includes the bait and switch that occurred on July **, 2017, the holding of my property until August [redacted] 2017, the extensive damage to my property, and the missing/stolen propertyAll financial transactions between myself, and WE MOVE U were an attempt to acquire my possessions and not accrue charges that WE MOVE U were placing on my accountThe only way I can reclaim my property was to pay WE MOVE U whatever they determined.I did not curse anyone outThat’s a ridiculous lie and there were plenty of witnesses hereI had a pleasant chat and laugh with the loading contractors as they sorted boxes that WE MOVE U packed from the ones that I packedI noted the missing hardware when they assembled the dining table and the other major damages to my propertyI am not one to blame the Waite Staff for failures in the kitchenIn response to their “d***unt,” this issue is an exhausting matter to keep discussingTheir “d***unt” is in part, an accounting error where they forgot to consider my deposit and the carry charge when they calculated the totalAccounting errors are not d***untsThe carry charge is something I should never should have been charged forAs of today, August **, 2017, there has been no refund to the credit cardWE MOVE U accepted $from the credit card companyI am in contact with the credit company dailyThere is an open fraud case against WE MOVE U with the credit card company.On July **, 2017, when discussing the items to be moved and determining the cubic feet with WE MOVE U’s account representative, Jeff, aggressively assured me that he could beat any major moving company’s price by 10%At no point did Jeff mention that furniture items that broke down into several sections would be considered separate “numbered items” and would require additional chargesI was buying cubic feet as per the binding estimateCubic feet is standard with every major moving companyFor example, one of the end tables had a glass top and separate bottom and required two numbered tags according to WE MOVE U (I took photographs of their tags)Yet on the estimate, it was one of three end tablesThe cubic feet of the end table did not change, but on the day of the move it cost more because it had multiple numbered tagsThis same process held for the dining table and the bookshelf, the bed frame- the bed head board, the bed foot board, and its frame etc The cubic feet of these items on the original estimate never changedI did NOT have boxes! WE MOVE U insisted on putting items, numbering those items, putting those numbered items into four larger garment boxes (that I had to buy), and then numbering those four garment boxesThen WE MOVE U lost two of the four garment boxes- in addition to other thingsFor example, I can put a tiny boxes into a cubic foot box- the size of the box is relevantWE MOVE U put numbered tags on everything.The binding estimate that I committed to with Jeff at WE MOVE U was for cubic feetThe estimate stated that if items were to be added or removed that I was to call before the moveI did call before the move and spoke to JeffI told Jeff that I would be swapping two bulk items and replacing the spaceSince the move, it took a multiple request to get a copy of the moving paperworkAfter reviewing it, I have noted several errors in chargesThere are furniture and bulk items that don’t exist, that I was charged for, and not included on the inventory- I have been waiting for an explanation without a responseIt took days for WE MOVE U to reply to questions about extensive damages to my property and missing/stolen belongingsI am still waiting for the status of my missing propertyWe MOVE U distracts the customer on the day of the move by creating a desperate situation, raising their rate, refusing to answer their phones, extorting the situation to gain fees and force a contract, and then use that contract to absolve WE MOVE U of any legal ramificationsIf the customer tries to resolve discrepancies later, WE MOVE U uses evasive, misleading, and eventually strong arm tactics.In my case, when the cubic feet argument failed for WE MOVE U they turn to the number of boxes/items, and now finally it seems “I happy with the “d***unt”.” I am not happyI have been in touch with the Attorney General since August *, 2017, I have photographed everything, I keep copies of correspondence, and I intend to follow this to its conclusionour Answer Here] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Thank you for helping me with this issue about my piano movingMy lawyer also sent an email to the mover on [redacted] and informed them that they preached the contractThe moving company finally contacted me on [redacted] and said they would arrange the piano deliveryI have told the mover my work scheduleI am available for my piano delivery on [redacted] or ***Today is [redacted] alreadyThe moving company haven't responded me yetI only have two days off and then I will go back to workI need them to respond to me and confirm the delivery time.your help is a greatly appreciated!Sincerely, [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] **

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: My complaint has not been resolved because : a) I do not have my missing items b) The amount offered is unacceptable because as I have said it barely covers tip money that I paid out, not to mention headache dealing with this company c) Now, they are lying and saying that I signed the contract closing out bill stating that I was happy with service and that I received all my items and that I received them without damage, which seems to be a violation of the Revdex.com's standards of accreditation for keeping their A+ ratingAs far as them keeping in contact with me these past couple of weeks, that's another lie, if I had not been the one to keep calling them then I would not of even gotten that joke of an offer for $I have a copy of the closing out bill so I am actually shocked that they would be so bold as to try and lie about that If I did sign off as to having all of my property then why would they tell me to file a claim for my missing thingsAs far as the courtesy from their foreman Alex, the tip bully, he could not charge me extra for walking up to the 3rd floor because it clearly says on my bill/contract apartment **, so he did not do me a favor, his company messed up and could not charge me at that time or they would haveThey are out right lying at this point and now I can not even get a word with any one in managementThis company's actions at this point are becoming criminal and I wish that I had the money to hire a lawyer at this point, hopefully the good folks at the Revdex.com can help me to resolve this matter with this rogue moving companyI have also filed a complaint with the FMCSA Sincerely, [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

The shipper informed us of the missing items and we told him we needed proofWe as a company didn't pack his boxes so we don't know what was in the boxesWe do not open anyone's belongingsWe just wanted proof that the tape on the box was ripped off and the box was open and that he received it like thatHe couldn't provide the information that anything was stolen so we couldn't take responsibilityIf it was proven that there was negligence or theft on our part, the proper actions would've been takenBut we just cant take his word for it that someone stole game controllers out of one box out of the whole bunchWe have no way of knowing there was even any controllers in the boxes

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] Because nothing has changed, this company continues to violate the standards of accreditation that got them their A rating and me accepting this offer would only validate their behaviorThey are not and have not kept in contact with me but rather it is I who have tirelessly tried to reach out to them, and now they do not even connect me to who I ask for once they find out it is me calling, their behavior is disgustingThe log of calls that they have recorded are from me calling them, it is not the other way aroundI am tired of this whole situation and am now dealing with hurricane Irma as I write thisI do not care so much about the money but rather the principle, I have children and I need to show them that they have to follow things out until the end, especially when you are rightI will file a civil claim as I have stated before because I believe in justice and that I am rightMy thanks to the Revdex.com for their attempt to resolve this matter [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

We spoke to client and agreed on a settlement of $we are putting together the paperwork to have her sign so we can send her the settlement

To Whom It May Concern,We apologize that the customer was not satisfied with her moveI will explain everything that occurredThe customers original estimate was for cubic feet worth of items and when we got to her house she actually had cubic feet worth of itemsHer original estimate was for pieces, upon our arrival she had piecesThat is the reason for the increase in priceThe estimate says that if the customer has more items than stated on the original estimate, the customer must pay for any additional itemsThe customer was charged for a stair fee of $75, and she requested additional packing materials that were not included in the original estimateThese additional charges are well stated in the contract that the customer signedThe additional $that the delivery driver charged the customer was because the customer needed a shuttle serviceAn wheeler truck was not able to fit in her residential areaThis shuttle service is standard in the moving industryThere are many locations that an wheeler can not possibly fit, that is why drivers sometimes are required to offer shuttle servicesWe felt bad that the customer was not satisfied and that we were late upon delivering her items, so we offered the customer a $refund, which she rejectedWe can not force the customer to accept our refund requestIf there are any questions please contact us anytimeWe are here to help! Thank You, James S*We Move U

To Whom It May Concern, We stand by the contract, the customer had boxesShe was happy with the $d***unt at the timeUpon delivery, she cursed out our delivery team and told them to get outThey tried to set up her items, but she said no get outShe received a $d***unt, the $dispute we let go back to the customerThat was added back on to her bill and she paid in full upon deliveryThe customer was very happy with the $d***unt, we did not charge her any storage fees We Move U

Consumer was informed from the start of the move that it will take up to business days to get her delivery which we were in that window .we spoke to her several time regarding delivery updates but our driver got delayed several times so we could not give her exact date of when the truck will arrive in California we were in touch with her boyfriend Eric the last couple of days regarding delivery and regarding the missing items they stated they didn’t received after the driver checked the inventory with the customer at offloading and signed that he received the whole shipment and then consumer called back several day later to let us know about the missing items which we right away got working on locating them the driver was able to find the mirror which he will ship to the consumer when his able to regarding missing box we are still working on trying to track it down if we don’t find the missing they may file claim for it by going to mymoveclaim.com We have returned every call regarding this issue so we don’t know why consumer is saying we did not call him or her back if consumer would like to talk to us directly they may reach James the manger directly at ###-###-####

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] We have proof of signed contract and proof of deposit charged by this companyThey have not been honest since the very beginning, violated the contract, now still trying to get away from what they messed up by more liesJustice has to be served or karma willThanks and please assist In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] **

Tell us why hereUpon arrival at delivery our driver discovered that the stair case that the piano had to go up was to narrow which client did not inform of us or do her research to make sure it will fitTo avoid damages to the piano our driver informed the client that he will not be able to do it and she will need a specialty company to further dissemble the piano to bring it to the second floor we asked her if she can get a storage unit for so we can put her piano in and she can find a specialty piano company to bring her piano to the second floor she refused to listen instead called our office and was yelling at our customer service rep we offered to refund her the piano fee we charged her and to get a storage unit which will suite her instead she continued to argue with us at the point our driver went and got a storage unit and placed her piano there she may gain access to the storage room at any time we will be glad to give her the info regarding resolving this issue the consumer must find a specialty company to deliver her piano and we will reimburses her the piano fee we charged she may contact our office to further discuss this

To Whom It May Concern, The customers estimate was for itemsWhen we arrived at her house she had a total of itemsThis is all in the contract which was signed by the customerWe will gladly send all signed paperwork to youThe estimate did not include any additional packing, she did not specify that she needed packing for any of her itemsWhen the workers arrived at her house, she needed additional packing totalling $We already gave the customer a d***unt of $for any inconveniences that she occured during her move$is a very large d***unt and we already gave her this d***unt in trying to resolve this matterShe disputed the credit card charge which held up her deliveryWe needed payment in order to dispatch her items out to herWe do not send out deliveries unless there is a payment made, and she disputed the charge so we were holding her items in our storage until she made a paymentWe told her there would be a $per day storage fee until we received paymentShe has called our office threatening our employees and she has stalked our officeShe told our employees that she knows where they work and she was watching themThis behavior is unacceptableWe did our part in trying to make the customer happy by giving her the $d***untAgain, all paperwork and contracts were signed by the customerThank youJames S*We Move U

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Business is waiting on paperwork from driver, will wait for that to occur In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: The company continues to lie and deflect responsibility I am attaching my initial email to the company, where I was informing them of the missing items along with the chain of emails from the past MONTH As you will notice, no where did the company indicate they need pictures of "ripped" boxes After one month, they do not want to accept responsibility and ask for pics of boxes?! This also does not explain the missing twin bed (which was packed by them), and a box full of items that belong to someone else!! I was nice enough to inform them of this out of concern for the owner, but after one month, I have yet to hear one word about them finding the proper owner or asking me to ship this box back to them I am not a storage company, and will not continue holding others items due to their negligence I am surprised this company is in business, and only assume it's due to people like me who are not informed of their negligent business practices prior to utilizing their service In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

To Whom It May Concern, Hello! We are very upset that the customer is dissatisfied with our service! We want to make the customer happyRegarding the tardiness of our drivers, we apologizeThe drivers were stuck in trafficOur company policy is that we only accept cash or postal money
orderWe do not accept any personal checks upon pickup or deliveryWe have had unfortunate events in the past with customers giving us checks that were bounced and we have lost money due to us taking personal checks, that is why we changed our policy and do not take any personal checks and it is statedWe have pride in our workers and it upsets us greatly that a foreman was rude in anyway to the customerOur policy is to treat our customers with care and respect at all timesOur delivery policy is clearly stated on the contract which was signed by the customerAll paperwork was signed by the customerThere are no guaranteed delivery dates! It is almost impossible to have a guaranteed delivery date and time in the trucking worldAnything can happen on the road and that is why there are no guaranteed delivery dates, only delivery windowsWe were in the delivery window for the customers deliveryThe customer had more items then her estimate, which is why the price increasedWe give estimates based on what the customer tells us that they want to moveIf the customer needs additional items moved, we are happy to service them, but the original estimate will change somewhatDamaged or missing items will be promptly handled by our claims department! We have the customers missing chairs which we are sending outWe need details of which items are lostThe customer was provided with an inventory sheet, we would need to know what the item number was and a little more information about what the item looks like in order for us to check our warehouse to see if the item was misplacedIf we can not find the item, we kindly ask the customer go to our claims department which will guide the customer through the process! We have emailed the customer with the claims department information! We hope the customer follows through with our claims department and we will follow through with the customer regarding the missing items Thank you!James S*We Move U

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved.Enclosed herein is the document that WeMoveU has sent me and that I will sign, have notarized and return by certified mail. I at this time request that this complaint show as being resolved. Should you have any further questions and/or concerns, please notify me immediately. Thank you for you assistance.*** ***
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Sincerely,
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