Balboa Capital Corporation

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] As stated, we are in the process of resolving this issueI will wait for the business to review the information and discuss the situation further We hope to come to a conclusion on this soon Regards, [redacted]

We are reaching out to the customer in order to find a satisfactory resolution for both parties

We have contacted the customer and reached a satisfactory resolution

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Attached is the application to by the business As you can see I did NOT authorize a credit check Regards, [redacted] ***

My Company [redacted] signed a yr equipment lease contract with Balboa capital I dealt with sales [redacted] and he made assurances about the final monthly of $ They also charged $ more than 1k towards advance, security deposit, documentation fee which they never mentioned while negotiating a contract Once I signed the contract : the first month payment was $ and there after there is bunch of fees included in the monthly payment of$ totaling to monthly payment of $ I sent a certified mail to end the lease at the end of yrs (last payment due Jan 2018) in time along with an email hardcopy with sales rep saying ***boa capital will pay for the shipment for returning the equipment I have payments left till the end of the contract, However, I got an email from them saying I have more payments, They are rude on phone and do not try to resolve any issue, Every time I email them, they respond sending a copy of the contract back I want this lease

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [I am not satisfied with the response Because I signed the documents, I see that they are not willing to allow me to buy it outright without buying it again at the end of my contract So I guess I am stuck with this contract In the future, I will not do business with this company again, nor will I recommend anyone that I know to do business with them I feel that I was tricked into this contract and from reading their blogs, I can see that this is a practice for them So many people cannot be wrong The sad part is that they refuse to do anything about it So I will continue with the contract, as I have no other choice but I am truly unimpressed with the American way of business The fact that it is ok to trick people into making someone rich What happened to standing by your product as I have to do in my business If there is a problem, where the customer is not satisfied with our food, we refund their money Are we doing bad business or is it ok to rip someone off, just so long as you get paid? I don't want to stay in business if that is the way it works Sad Regards, [redacted]

Whom it may concern, I would like claim number # [redacted] against Balboa Capital cancelled out completely effective todayThank you [redacted] Owner

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below We are demanding that the company Balboa Capital stop ignoring our requestsCalling us ONCE and arguing over the phone over something frivolous is not considered resolvedWe would like our balance and be reimbursed for our bank feesWe will take this up in court if it is not resolved within a reasonable time Regards, [redacted]

We have reached out to the customer and are working on a resolution that is satisfactory for both parties

Balboa Capital Corp, uses predatory lending practices In selling their lease programs they have sales people, Namely [redacted] who creates a payment plan with terms and example quarterly payments Then they tack on large additional sums in the name of prorating costs and hiden cost of recharging the customers for the "fair market value" of items after you have paid a .33% price above original purchase price At the close of the "lease" only then are you made aware of the high costs, and deceptive loaning practices, non of which were mentioned during the sale You need a law degree to understand their small printThe language in the contracts are designed to deceive you Then the client is ignores in response to email and phone calls This company does not deserve A+ ratingMore like an F for lying, and preying on business owners who need non traditional lendingPredatory loan sharks with zero conscious Stay away!!

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below no, Balboa Capital did not update our bank account information in a timely manner which is why we incurred all these fees and asking for a refundIn addition, they have never complied with our requests to send us statements regarding our balance, fees, etcNEVER! Even after we requested this from our Portfolio Manager, [redacted] ***, he said the office was working on it (this was back in April)I sent him follow up emails and have virtually given up on this, which is why we have taken so many various measures to reach out to you Regards, [redacted]

We have contacted the customer and are working on a satisfactory resolution

We where contacted by [redacted] several times over the phone back in April H e had offered a lease agreement on a piece of equipment that cost $29,that we would own at a one dollar buyout at the end of the month leaseWe mentioned that we have other leases with [redacted] that equal the same way and his offer was setup this way as wellHe told us that there will be payments of and that will buyout the machine for a dollarWhen I called in at the end my lease to make the $buyout they sent me a buyout of $44,

We have reached out to the customer and advised we will review any other documentation they can provide in regards to the terms of the agreement

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear belowProblem: Balboa Capital Corpand [redacted] entered into a lease for equipment on or about December (Lease No [redacted] ) (the "Lease")For the duration of the Lease, Balboa has overcharged [redacted] ***, debiting over $1,each month instead of the express $1,lease rateThen, the Lease was automatically renewed without [redacted] ***'s consent because of language buried in fine print under Section of the LeaseNow that the renewal period has ended, Balboa refuses to allow [redacted] to return the leased equipmentOn February 9, 2016, [redacted] provided Balboa with its timely Notice of Intent to Purchase Equipment and Non-Renewal of the Lease, advising Balboa of [redacted] ***’s intent to terminate the Lease, [redacted] ***’s non-renewal of the Lease for an additional term, and [redacted] ***’s intent to exercise its right to purchase (or alternatively, return) the equipment for fair market value under Section of the Lease [redacted] was unable to obtain any response from Balboa until August 10, when Balboa acknowledged receipt of [redacted] ***’s timely NoticeBalboa informed [redacted] via email that the renewal lease term did not end until October 2016, and that Balboa would send return instructions for the equipment two (2) weeks after [redacted] ***’s final payment in October [redacted] sent an email and letter confirming the agreement and requesting an exact date for termination, but Balboa has failed to respond to any communications after purportedly directing [redacted] ***’s communications to Balboa’s legal department twiceOn September 27, 2016, [redacted] sent its Offer to Purchase the Equipment for fair market value, and preserving [redacted] ***’s alternative right to return the equipment pursuant to its February 9, Notice and follcommunications [redacted] sent additional emails on October 26, and November 8, demanding return instructionsTo date, Balboa has not responded to [redacted] ***’s Offer or demands for return instructionsHowever, Balboa is continuing to debit payments from [redacted] Desired Outcome: [redacted] would like Balboa to: (1) honor the non-renewal and termination of the Lease as of October 2016, (2) stop debiting payments from [redacted] 's account, (3) IMMEDIATELY send instructions for return of the equipment, and (4) refrain from fraudulently submitting a negative credit report against [redacted] for ceasing monthly payments when the Lease has already been terminated Regards, [redacted] **

We have reached out to the customer and reached a resolution this is satisfactory to both parties

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.Although signed by both parties, sale of the contract was very misleading I am not a lawyer and did not fully understand the terms If so, I would not have been so surprised when contacting Balboa for a buy-out amount While speaking to Mr [redacted] , he did admit that this conversation never came up We were simply told that if we leased the equipment, we would get a tax break Never knew that we would have to buy the equipment again at the end of term Would have never agreed to that We are a very small business and trying our best to do business honestly and forthright as possible Again, had we known, would have never signed paperwork Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Balboa capital didn't refund my complete depositThey took $from my deposit for the UCC searchUCC search is done by a company for their own protectionI did not agree to pay any fee for any such serviceFinally, I did not take any service from Balboa Capita and should not be charged any such feeAlso, money was removed from my bank without the completion of the entire processI was consistently told everyday that they would deposit $50,in the bank accountHowever, they never didFrustrated, I decided not to go with themSince, I did not receive any payment from them, they should refund all my money back.Regards, [redacted] ***