Bedroom Furniture Discounts

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted]. The resolution will have to be satisfactory even though $50 doesn't begin to cover the damage caused by their delivery personnel.  This company shouldn't be allowed to hide behind incompetent delivery people that don't fully remove the packaging beads that are sticking all over the furniture and that also act like they are in a huge hurry.  It is not the customer's responsibility to reprimand people hired by this company.
Sincerely,
[redacted] And [redacted]

To Whom It May Concern,Because the merchandise was signed off as 'delivered in acceptable condition,' we are unable to further assist the customer. Should he have further questions or wish to discuss this matter in more detail, we encourage him to contact our Customer Success Team at ###-###-####.Kind regardsedit:We are sorry the customer is unhappy with the outcome. Unfortunately, there is nothing further we can do to assist this customer. He accepted the merchandise and signed off that all items were delivered in acceptable condition at the time of delivery, and the manufacturer's warranty does not cover post-delivery damages. Message from mediator:Upon review of the case, we believe you should contact the manufacturer company.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

It is already Feb *, and no one has called me regarding any delivery.  I had called the company several times and in the past, and no one from the company had/has actually contacted me with updates. 
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]