Bella Vita Lift

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below First of all I never ordered this and have no idea how they got my info second I only noticed the charge on my account when the second bottle arrived prompting me to call the company in which I spoke to someone who said I would be refunded my full amount that was charged both times and he gave me a number to write on the box I sent back with BOTH bottles not just oneI never ordered this and never used it and I want ALL my money back in my account ] Regards, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] I have received the refund in the bankThe problem is that I only have one of the products, the others I gave awaySo unless they want that one product back in which I paid a little over $for and the shipping and handling of the products which were all sent together and I got charged separate shipping and handling that is all I can do

Per system records a full refund for the charge of $that was billed on March 1, was issued back on March 15, after the product was confirmed returned back to usThe information regarding the refund is below03/15/12:45pm - Refunded - $Trans-ID: [redacted]

We have explained several times to the complainant via phone and email as well as these responses that the charges that are in dispute were not billed to the complainant by our companyRefunds have already been isssued on the last two charges that were billed on February 9, There is nothing further we can do at this time

As of today, April 28, we have only received on returned product from the complainant and the refund was already issued in the amount of $We have not receive the second product to issue another refund of $As a courtesy we will issue a full refund on that charge that was billed to the complainant on February 2, in good faith that the product was confirmed returned back to us and all further disputes will be resolvedPlease allow 7-business days for that refund to reflect

Per system records and tracking number there was an error with the shipping of the products and they were never deliveredAs a courtesy a refund of $98.41, $97.41, $24.95, $and $has been issued backPlease allow 7-business days for that refund to reflect

I ordered a sample from this company & paid less than $ They had my credit card number and charged $97.41, 98.41, $and $ Within the month of September without my knowledge

As a courtesy we issued a full refund of $and $back to the customerPlease allow 7-business days for that refund to reflect

To Whom It May Concern, We would be more than happy to take a look to see if there is something that we can do on our end for Mr [redacted] A [redacted] However, the information that was provided on this complaint did not match an existing subscription in the Bellavita system Please provide the order confirmation number or the email address that was used to place the order so we can locate the subscription and come to a fair agreementThank you and have a great day

What a SCAM!!! They offer you a FREE sample, just pay shipping except buried in the fine print is that it's actually only a day trial and after that they will charge you almost $for their product that does absolutely nothingAT least not more than a $cream from the drug store would do What a scam It may be legal but it's certainly unethical And it takes them days to refund your money

It would be appreciated if any and all products that the customer currently has is returned to the address below Bellavita [redacted]

It would be appreciated if any and all products that the customer currently has is returned to the address belowBellavita [redacted]

As we have previously explained in our last response, the complainant did already file a dispute with the financial institution regarding the charges that are being requested for a refundWe are unable to issue any refunds at this time and the decision on the charges is solely up to the financial institution

The last charges that were billed to the complainant were billed on February 9, We have explained several times to the complainant that the refunds have already been issued back for the products that were confirmed returned Information regarding those refunds is below02/11/09:41am - Refunded - $Trans-ID: [redacted] 02/11/03:17pm - Refunded - $Trans-ID: [redacted]

Per system records a full refund for the charge of $that was billed on March 1, was issued back on March 15, after the product was confirmed returned back to usThe information regarding the refund is below 03/15/12:45pm - Refunded - $Trans-ID: [redacted]

Per system records, the complainant did agree to a partial refund of $on the charge of $that was billed on June 10, and the complainant did also verbally agree to returning two products to receive an additional refund of $and $As of today, July 5, we have yet to receive the returned productsAs a courtesy and in good faith that a total of three products will be returned back to us, we will issue a refund of $98.41, $and $Please allow 7-business days for that refund to reflect and the return address is below.Bellavita [redacted] [redacted]

The return policy was outlined in the terms and conditions that the complainant did agree to when the order was originally placed on March 8, and the policy did state that we did not accept product that was over days oldThe representative that the complainant did speak with did explain those terms and there was a verbal agreement that the last shipment of products would be returned back to us for a full refund on the last charges that were billedTo date, we still have not received any returned products As previously stated, the complainant did file a dispute on each charge that is being requested as a refundWe are unable to issue any refunds at this time and the complainant will need to speak with the financial institution involved regarding the dispute

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below I was told that the products I DID NOT ORDER could not be returned after daysTwo packages are sitting here with unused product that I would happily return for a refundI will not return product and pay $for it as wellI would also happily return the original "samples" for and additional refund of $I addition, I have not yet seen any refund for the package returnedI was told in no uncertain terms by a customer representative that there was nothing anyone on the company could do for me other that offering a refund for the last shipment, so I did not attempt further contact with the companyIn all, I have lost $on poor quality face creamPlease refer to my original complaint for details of this scam Regards, [redacted]

As a courtesy we will issue a full refund back to the customer in good faith that the products will be returned back to usPlease allow 7-business days for the refund of to reflect and the return address is below Bellavita [redacted] *** [redacted]