Bellini Brothers Lawn & Garden Center

I placed an order with JKM May 13, for ribbon, and they billed my CC for $ It was due wks -days to be delivered to meI sent several emails and got different replys--backordered, new shipment dates, etc Feb 25, they said they would apply a 5% increase to my order and send my refund over a 6-mo span This never happened so I had the order cancelled and sent a new order on 6-18-and they were going to use the credit I had on file Since I ordered more, I sent them $via [redacted] ( I trusted this company since I had done business with the for over years Looking back now I see what a mistake that was.) I have emails over the next months where they promised due dates and none were complied with I requested a refund and was told they do not give refunds--just credit on future orders I do not want another order I want my money July 28, they weregoing to start a payment plan where I would get my money in month installments I have all em

On Dec 16th 2016, I ordered trims from this business with the understanding there were no refunds and read their policies on the manufacturing of the trims for meWhen I placed the order it stated weeks plus days for delivery minimum However, I understood it could take a few months longer potentially to receive my order However, I have been given repeatedly incorrect information on when I could expect my order and it is now a year later and I have not received the products I have paid for First it was January 2017, then March, then Mid May, then Mid September, then the end of September, And now it's February and I still have received nothingI continue to be told it's wait or use a store credit Their only way to contact them is via email I have been told that the only resolution is for a store credit but at this point all I want is a refund which they refuse to giveIt's only $99.88, but I either want what I ordered or my money backIt is ridiculous after a

JKM owes me $43.92 for a refund of an order that I did not receive after four months of waiting. They promised me a refund for an order placed 10/26/2015. It was wrong of them to charge my credit card for the items and then to never ship them. I canceled the order after 4 months and they said they would refund my money within 3 business days. After 5 business days it's still not here. Order # [redacted] Thank you so much.

ORDERED GOODS IN JUNE, 2016 THAT WERE PREPAID VIA CREDIT CARD AND HAVE NOT RECEIVED IN FULL NO PHONE CORRESPONDENCE , CONTRADICTORY EMAIL RESPONSES , WHICH I CAN PROVIDE RECEIVED 1 OUT OF 4 ITEMS THAT WE ORDERED YESTERDAY, OCTOBER 11, 2016 I HAVE REQUESTED A PERSON TO PERSON RESPONSE, AND JUST REQUESTED THAT THEY CREDIT OUR CREDIT CARD FOR BALANCE OF ITEMS THAT ARE BACKORDERED SINCE JUNE 2016 VIA EMAIL TO CUSTOMER SERVICE ADDRESS FOR THE SECOND TIME.

Placed order January 26, 2016, $ Order confirmation received January 27th, stating it will take weeks and days Emailed company March 2nd for update March reply from company, "we expected to ship last week, however, the fringe are on back order until 1st week in April due to low demandWhen products are out of stock, we have to wait for enough sales for a minimum production order..." March 7, I replied, requesting order be cancelled and a full refund March 7, companies reply, we already ordered the goods for youPlease note sales policySection 2, if you do not specify a date needed for expedited orders or any type order of any size, we will ship your order when goods are availableThis applies to orders which are on back order due to product not being available in expected timeframe Please note that ALL JKM SALES ARE FINALcan only cancel after business day Emailed company about order on April 22nd May 2nd reply from company stating, "fringes are o

On February 19th, I placed an order for 1" polypropylene belting in different colors different colors at yards each, and one color at yards, for a total of yards I have had several email communications with the company They immediately charged my credit card account for a total of $(S&H $15.69) but I STILL have not received my order When I asked them March 24, to cancel my order because of the long delay, they would only issue a store credit for future purchases On April 24th, I asked them to fill the order with ANY 1" polypropylene that would equal yards, and they replied the usual--they are a non-stocking vendor and they cannot change the order, that they would ship all available items the first week in June Besides the delay in the product shipment, I am paying interest on a purchase that I have yet to receive If the manufacturers have discontinued the production of my order, essentially cancelling the purchase, I should be able

I placed an order on April 1st(Order [redacted] ) The website states it ships orders within week I did send a folle-mail about a week later asking if there were going to be any issues delivering on time as I needed the trim for a specific projectThey stated it would be shipped the first week of May By May 10th I contacted them as I did not receive any correspondence at all regarding any delays I was told that they were having trouble with a couple of items I asked if they could ship what they could and send the rest later They said that nothing would be ready until early JuneSo I requested to cancel my order and asked for a full refund They said they would cancel my order but and give me store credit I do not want store credit So again I said if they can ship by June 8th they can send it (By this time I had already re-purchased everything I needed.) They came back ad said they can ship by the 3rd week of June So again I said if they can ship by the 3rd

I placed an order from this company in May which only partially shippedI was told multiple times that the product was on back orderFinally in December, I asked to cancel the order and asked for a refundI was told that the refund would be paid over four months: Feb - MayI have yet to receive a credit and when I inquire, I receive a message that their website is down (there have been similar messages over the course of the last year blaming the internet on backorders, updates, refunds, etc)I am owed $

I ORDERED $WORTH OF RIBBONS FROM THIS COMPANY ON JUNE 22, I WAS CHARGED FOR MY ORDER ON JUNE 22, BUT NEVER RECEIVED ANY RIBBONS I HAVE EMAILED JKM RIBBONS CUSTOMER SERVICE A FEW TIMES AND THEY KEPT TELLING MY ORDER WAS IN PROCESS I AM JUST TRYING TO GET MY MONEY BACK

This company has the worst customer service we have ever experiencedWe place a VERY large order on March 3rdBy July 7th we had only received HALF of the order (many of which were broken and destroyed during shipping), and long missed the deadline for an event for which the items were neededWe tried to reach out multiple times to JKM via phone, of which we were consistently referred to emailThe emails answers were never satisfactory, stating hidden terms on their website that prevented them from cancelling our order and refunding the purchaseTheir manager did not care at all about our purchase or situationAt no time were we ever notified that there was any sort of back order; the webpage said they had all items in stockTheir website is completely unclear and misleadingHad we known there would be a delay, we either would not have ordered or would have cancelled immediatelyAfter months of requesting a cancellation and refund, on July 7th they conceded to give is a STORE CREDIT for the amount we lost in purchase, $AT this time the JKM website is INACTIVEWe cannot even use the credit for website purchases! This is a large expenditure for us and it has now been completely wasted

In April of I placed an order for eyelet totally $ They were unable to deliver the product within the time frame needed so they applied a credit to my account In March of I used that credit to purchase fringe, spending an additional $ Bringing my total paid to that business to $177., They consistently failed to deliver the product and never informed me, it was left to me to follow up with them if my product would ship I would then be promised it would ship in the next 3-weeks, it never did, again more promises Finally on May 23rd I was told by the president if they could not ship by mid June they would issue a refund check for $ That date came in went and when I inquired to the status of my refund check I was told they gave me store credit After again letting them know I was told by the president I would receive a refund check I was told they would do so within 7-business days business days later still no check and when I inquire I

I placed an order with this company on 12/15/ When I didn't receive my product in a few weeks I emailed them as only vendors are supposed to leave messages and was told they had a supply issue and that my product would be shipped out the end of the month This was in January I got nothing! I again wrote to them in March and was told that my order would ship the end of the month I am wondering which month because I still do not have my order and it is the middle of April I have called them No one EVER answers the phone! I have left messages, even though I am not a vendor All I ever get is that my order is shipping the end of the month

Original order placed Feb I have been in contact with the business via email since the original order date but have never received any of the pieces ordered They always have the same excuse that many items were ordered and they are waiting for manufacturers to produce the ordered items Recently, they have informed me that they would part ship to me but, as it is now several months later, I have yet to receive any part of my order I paid when order was placed

No one would ever do business with this company if they realized how misleading and dishonest their "policies" are When you pay for an order, are then notified the item is not in stock and immediately (same day) cancel because it was for a special event and they won't refund your money??? That's stealing folks What's stopping me from selling pieces of the moon for $1000, then telling people, 'Oh, sorry it's out of stock and we have your money and it's our policy to keep it Too bad for you!' Someone needs to shut them down

placed an order three months agohave not received itevery time I contact business the phone lines states we don't receive callsI email asking when I will receive my productevery time the date gets pushed out when I cancelled my order they refused to refund my money I am forced to continue with my orderI am still waiting and company stop answering my emails

On February 19th, I placed an order for 1" polypropylene belting in different colors different colors at yards each, and one color at yards, for a total of yards I have had several email communications with the company They immediately charged my credit card account for a total of $(S&H $15.69) but I STILL have not received my order When I asked them March 24, to cancel my order because of the long delay, they would only issue a store credit for future purchases On April 24th, I asked them to fill the order with ANY 1" polypropylene that would equal yards, and they replied the usual--they are a non-stocking vendor and they cannot change the order, that they would ship all available items the first week in June Besides the delay in the product shipment, I am paying interest on a purchase that I have yet to receive If the manufacturers have discontinued the production of my order, essentially cancelling the purchase, I should be able

I placed an order with JKM May 13, for ribbon, and they billed my CC for $ It was due wks -days to be delivered to meI sent several emails and got different replys--backordered, new shipment dates, etc Feb 25, they said they would apply a 5% increase to my order and send my refund over a 6-mo span This never happened so I had the order cancelled and sent a new order on 6-18-and they were going to use the credit I had on file Since I ordered more, I sent them $via *** ( I trusted this company since I had done business with the for over years Looking back now I see what a mistake that was.) I have emails over the next months where they promised due dates and none were complied with I requested a refund and was told they do not give refunds--just credit on future orders I do not want another order I want my money July 28, they weregoing to start a payment plan where I would get my money in month installments I have all em

On Dec 16th 2016, I ordered trims from this business with the understanding there were no refunds and read their policies on the manufacturing of the trims for meWhen I placed the order it stated weeks plus days for delivery minimum However, I understood it could take a few months longer potentially to receive my order However, I have been given repeatedly incorrect information on when I could expect my order and it is now a year later and I have not received the products I have paid for First it was January 2017, then March, then Mid May, then Mid September, then the end of September, And now it's February and I still have received nothingI continue to be told it's wait or use a store credit
Their only way to contact them is via email I have been told that the only resolution is for a store credit but at this point all I want is a refund which they refuse to giveIt's only $99.88, but I either want what I ordered or my money backIt is ridiculous after a

Over two years ago, I placed and order with JKM Ribbons and Trims for & I waited for over a year for the order to arrive When it did not, I asked for a refund I was told I could not receive a refund so I place another order leaving out the items that supposedly were holding up the original order Again I waited several months receiving nothing Finally, I threatened to contact the Revdex.com if my money was not refunded On Jan31st, 2015, they agreed to pay me back my money in three monthly installments In FebI still had received nothing so I contacted them again I was told a mistake had been made and they still had a credit on file for me They apologized and said I would receive a payment by the next month I received nothing again I contacted them in March and was told they had a cash flow problem, but I would receive the first installment within the week Nothing again Then I got wrapped up with hip issues - a replacement and forgot abo

This is, the absolute worst company I've ever had to work withI ordered back in April, I was told I had to wait the weeks to have it ordered, and so I waitedwhen May came and went, I contacted them, and they told me that I wouldn't see anything until June, I immediately asked them to cancel and refund, they begged for another chance to deliver or else they would refund, I gave them the benefit of the doubtand the beginning of June came and went, I contacted them again, they told me they were sorry and would cancel the orderI waited a week and saw no money return, I contacted them AGAIN, they told me they didn't do refunds now, that they would give me a credit, absolutely unacceptable, I told them I wanted a refund, they again tried to say they don't do refunds, but would give me a 'partial refund' starting the end of JULYJuly CAME AND WENT, with NO refund to my accounts and again I contacted them, I went researching and found this page here, I wish I'd of seen it sooner I'd of never ordered in the first placeI told them about their terrible reviews, including that on *** and they tried to make it seem like they are always delivering and mine was just a fluke"JKM has supplied tens of thousands of customers for yearsWe are a non stocking distributor who get products for you based on our manufacturer's product linesWe ship approx85% of our orders on time which is an excellent shipping rate in this businessThe other 15% represents a large number of orders and products due to the extensive number of products we supply (over 100,000, a number of which cannot be found anywhere) and the over 125,customers we have serviced processing tens of thousands of transactionsThis can result in a large number of orders on delay or on back order Most of our customers understand back orders and delays in our business where suppliers keep inventory at a minimum and produce product based on demandIn fact our Revdex.com rating is a B at this time and we do not stock any product but get the product for our customers."
I would love to know who these other 85% of people are that get their order because from what I've discovered, it's 0%So back to my complaint, it's now September and I'm ready to contact a lawyer It may seem like just a mere few hundred dollars lostbut I've had better experience with eBay and lower end sale sites then this oneThe fact that they basically stole my money and made excuses as to why they won't give it back is disgusting I can't believe they are carrying a B- at all, they should have an absolute F and be driven out of my business from lawsuits, similar to the one I see that went on almost two years ago Again I will be sure to be doing extension research before dealing with another small business company againYears and thousands of dollars in fines and lawsuits later and they clearly haven't changed their practices at all They are still taking orders, with NOTHING to show for product and then making excuses as to why they won't return the money I have once again demanded they refund me immediately in full, if they do not comply I will be reporting them to my bank because I'm done with their excuses and I have zero tolerance for their excuses anymoreBuyer beware, do NOT deal with this company unless you plan to throw away money