Blinq.com

This matter was resolved via ***They got in touch with Blinq and they immediately reimbursed the money in questionThank-you for your assistance

Hello! We are sorry that that you had trouble with the checkout processThe item the customer tried to purchase is still in stockWe cancelled the order due to discrepancies with the orderThis claim is now closed as we have refunded the customer in full and provided alternative options for checking out including ***, *** Payments and all major credit cardsThank you for looking into this

I ordered and paid for an itemIf it was lost then they should file a claim with the carrier and ship my itemThey insist that I order again and pay againIt must really look good on their sales reportThis needs to be investigated as a bad business policy. Complaint: ***
I am rejecting this response because:
Regards,
*** ***

Hi *** - I just left you a voicemailComplete detail regarding the dollar amount limit for our introductory coupon can be found at the bottom of the email you receivedIt states "*Use one-time coupon code *** to take 10% off of your first orderMaximum coupon value $
Coupon expires days after this email was sentCoupon may only be used on BLINQ.com and cannot be combined with other offersTo prevent abuse, we reserve the right to modify or cancel this offer at any time without notice."Please email us at [email protected] if you have any other questions.All the best,Kristin

Dear Revdex.com, We sincerely apologize if the customer felt that she was treated unfairly and poorly by one of our Customer Care AgentsWe take our customer's complaints very seriously and try to assist in any way possibleWe have listened to the recordings and we read a transcript between the customer and agent and stand behind our earlier claims that the customer was refunded properly for the initial issue she had with her order on 1/25/Our Agent could not provide a return shipping label for the follow up complaint on 2/because it was over our day warrantyIf the customer would like help locating the contact information for the manufacturer in order to ask about their warranty or return policy, feel free to reach back out to us at care@***.com or ###-###-#### and we'd be happy to assist in locating that information

Hello ***, I'm so sorry for this experience - I know I would be frustrated if a part I needed was lost in shippingI see here that the *** *** *** Scan Tool Fault Decoder (***) was shipped out on 01/26/with tracking number *** Expedited Mail Innovations
***I see that the tracking shows no movementThat does not mean that we did not ship it, but that USPS failed to scan it into their systemI see that we have issued a full refund for this because we were unable to send out a replacement, as we did not have the part in our stock anymoreI apologize again for the inconvenienceTo try and make up for this, please use the coupon code *** for 10% off with a maximum value of $Please let me know if you need any further assistance

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered]
Complaint: ***
I am rejecting this response because:The business claims that "some information discrepancies in the order and to use *** or *** Payments for added protectionOr, they can use the same card, however, they must make sure thats their information aligns completely with what is on file with their bank." this is totally erroneous and I used different credit cards, all confirmed with my bank that HAS EXACT INFORMATION as per the account, and ALL got deniedThis was not about the denial of cards that are confirmed by Wells Fargo Bank that are PERFECTLY GOOD CARDS this was all about ADVERTISING of PRICING for a product they had no intention to sellI even tried *** but it wanted my to open an account with them in order to process my orderThis business CLAIMS many things about credit card processingThey are ALL claimsMy credit cards were confirmed by my bank to be perfectThere was no intention to process my orderThey just wanted to collect email addresses and force people to sign up for *** or god know what other scheming intentions behind their lies.Regards,
*** ***

Hello, We have looked into this matter and have decided to refund this order in fullThe customer will receive a full payment back to the original method of payment in 1-daysThank you for looking into this matter

Dear Revdex.com, The customer purchased this item on October 20, We stand by our day return policy and offer a free return for a full refund for all orders within days of the purchase date. The customer sent her complaint on 2/22/stating that she did not receive the right product
However, she wrote a good review, which can be viewed on our website, for the order *** on 12/16/23:stating:Rating: 5 Arrived on Time: Yes Item as Described: Yes Customer Service: Yes"Delivered fast and the product is goodWorks good in our refrigeratorWill order again." Regrettably, because this order is over our day warranty, we are unable to issue a return, refund or replacement for this issueWe apologize for the inconvenience. Thank you

Complaint: ***
I am rejecting this response because:Date Sent: 2/25/11:54:AMComplaint: ***The call was with Bridget who reneged and said I already received credits for the wrong size and a torn shirtI am not paying for these items under any circumstancesI have located a website which I believe will alert corporate once I post. cid ***:This is my third complaint filed with the Revdex.comTo hide their F rating after I posted it, they merged *** with espotI am going to contact a supervisor at the Revdex.com and find out how their rating disappeared into thin airHowever, this complaint is for my credit card company which was provided fraudulent information about charges on my cardThis goes into an arena of theft and criminality*** told my credit card company that credits from other orders for retroactive 10% off and damaged goods for $were part of the $amount I disputedThey managed to make the mediator believe that a credit applied on 12/was from the charge on 12/Not humanly possibleHere is the rundown of their lies: 12/12/and credit for was applied for heavily damaged items12/19/purchase of with applied days later as 10% off retroThey told my cc company this was from the 12/purchase and my cc company bought it12/29/a charge for and a credit on 12/for 2.92, 10% off retroactiveNow, this credit was applied the day of the orderHow is that humanly possible to credit me for an order I made the same dayAnd why did they lie to my credit card companyFinally, a 1/8/charge for with a retroactive 10% offThese *** people lied to my cc company and said they were all credits towards the order dated 12/As I told my credit card company in the initial dispute, I received credits and on 1/6/and on 1/They can hide their F rating and toxic reputation but when you lie to my credit card company it is fraud*** tried to apply about $worth of charges to my purchase that had nothing to do with the purchaseI am going to investigate this matter and find out who committed the fraud on my cardThis is a serious matterNot about moneyBut about illegal activity.Provide my cc company with proof that a credit on 12/was a telepathic credit for a purchase made days laterThat a credit made the day of order was not a 10% retro credit for a chargeFurther lies about this will involve me having my attorney contact my cc corporate office to investigateHow far with a company go to hide and be maliciousThen a single digit IQ is involved the skies the limits.Regards,*** ***

Hello, This order was ordered on March 5, and delivered on March 7, We state on our websites in our FAQ's that we accept all returns for a full refund within days of the delivery dateAs this order is over our return policy, we are unable to offer a full refund on this order
Thank you

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered]
Complaint: ***
I am rejecting this response because: No solution has been provided by the company therefore issue remains the same
Regards,
*** ***

Hello, This order was cancelled and immediately refunded as it flagged our Payment review systemWe told the customer to use *** or *** Payments for added protection, or he could use the same card, but needed to make sure that the information on his card matched what was on file for the
orderAlthough immediately refunded, it can take hours to show back on your credit cardAs this order was refunded, this claim is now closedThe customer is free to place another order if he'd likeThanks for looking into this

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered]
Complaint: ***
I am rejecting this response because:
The seller responded with suggestion:"We suggest contacting the manufacturer directly as they may be able to help resolve the issue or offer a replacement."The question is, for this fake *** MicroSD card that I purchased from the seller, WHO IS THE MANUFACTURER, and how to contact them? Please keep in mind that I have already contacted ***, who rejected my replacement request since this fake produce was not manufactured by ***
Regards,
*** ***

Hello,We have already responded to this claimPer our shipping policy, we do not offer a direct exchange and only offer refunds for lost in shipment ordersThe customer was refunded in full for this order on 12/This claim is now closedThank you for looking into this

We found these price matches on *** ** stared in my report origionallyThe price match you see is still on n*** ***

Hello! We are sorry that you had trouble with our checkout processAs stated previously when the customer called, we refunded the order, a refund was automatically administeredHowever, it can take the bank 1-days for the bank to post the refund to the customer's accountWe notified the customer that his card failed our payment review system because there were some discrepancies shownFor customer protection, we opt to cancel these ordersWe told the customer that they could use *** Payments, ***, or any other major credits card to repurchase the orderThey just needed to make sure that all information matched was was on file with their bankThis claim is now closed since we have refunded the customer in full and have provided alternative options for purchasing the itemThanks for looking into this

Hello, We are truly sorry that the order was cancelledHowever, this was fully refunded immediately after the purchase and should appear back on the customer's cardWe advised the customer that there were some information discrepancies in the order and to use *** or *** Payments for
added protectionOr, they can use the same card, however, they must make sure that their information aligns completely with what is on file with their bankAs this order was fully refunded, this claim is now closedThanks you for looking into this

Hello ***, Thank you so much for reaching out to BLINQ via Revdex.comI'm so sorry for your experience thus far - I want to do all I can to make it right. As you can see in our Help Topics: https://www.blinq.com/support/returns-exchanges*** we don't have am exchange policy as you
describeI wish I were able to send the *** *** Women's Boots ***-Oatmeal, but we just don't have them in stock to send outWe are a third party reseller, so our inventory is limited and constantly changingThat said, I see that we issued a pre-paid, free return label for you to return the incorrect boots for a full refund that was issued on 11/28/for $40.79. Since you had trouble with your previous order, please use the discount code *** for 10% off with a maximum value of $(Valid until 12/31/2017)We'd also like to make it up to you by upgrading your shipping methodSimply email me at [email protected] or call us at ###-###-#### once you place the new order so that we may take care of the upgrade before shipment, and get the new order to you ASAP.Please let me know if you have any questions or if there is anything else I can do for you.I look forward to hearing from you!Warm Regards, Emily

To Whom It May Concern, All of our open box/used/refurbished electronics are put through Test and Grade to ensure full functionality upon shipmentWe stand by our day return policy and offer a full refund on any orders not met with 100% satisfaction within that time frame. The
customer ordered this printer on December 29, 2015, and had until January 31, to notify us of any issues with the printerHowever, the customer did not test the printer nor contact us until March 3, 2016, which is now outside of our day return policyRegrettably, we are no longer able to issue a reimbursement or replacement of this printerWe would be happy to assist the customer in locating the manufacturer's contact information if he'd like to submit a manufacturer's claimThank you