BookAirFare

I would like to thank BookkAirFare for such employees as EastonHis very professional , and understanding gentelmen .Quickly and in a very nice way cancelled my reservation.I am impressed and I would wish all tourist companies to have employees as Easton Thank you, [redacted]

Revdex.com: Verdana;">I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards,

Good Morning, I would like to close my complaint numbered [redacted] I was able to work out a solution with the business and it has been resolved to my satisfactionThank you for your assistance

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me. Regards,

Revdex.com: 150%">I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me Regards,

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me Regards,

The complaint has been resolved

this complaint has been resolved, but yet I'm unable to mark it as resolved in the systemCan you help with this?

I had a gereat customer service experience with them

Hi, the issue I had with Book Air Fair has been resolved and I want to close it pleaseThanks

I called because of an issue with a booking and had several issues with tickets, cancellations, etc Once I spoke with Ben Tennyson, he made sure every question I had was answered He even stayed on hold for me while I emailed him copies of emails sent from his company While I did have issues, none were with Ben, and he exhausted every avenue to try to assist me It is employees like Ben, who go out of their way to serve their customers, who make companies successful I will continue to use (and recommend) this company because of the way in which Ben accommodated me (with my many questions) so graciously Thanks Ben!

Revdex.com:
I have reviewed the response made by the business in reference to
complaint ID ***, and find that this resolution is satisfactory to me.
Regards,

My father is in a hospital and I booked the ticket under a lot of stress and off course made a mistakeI booked ticket under my married last name and it couldn't be changedI was devastated as I have certain amount of moneyPhilip was extremely professional, knowledgable , helpful and I can just purely say that he saved my life
I would highly recommend the company and all employees should look up to PhilipVery patient and excellent customer service! I can say only the best about Philip and my experience! Thank you so so so much!

Worst travel agency ever on the world
When I try to purchased a ticket their website got an error but their charge meI wrote a appeal letterPlease cancel itBut they reply me as a following email
#######################################
Thank you for contacting Bookairfare.com
As per the airlines fare rules, your ticket is non-refundable and non-transferableHowever, as a good will customer gesture, we can offer you a refund if you agree to pay the cancellation penalty of USD (New charge per passenger) and you will get a refund mount of USD in 2-billing cycles
If you would like to cancel, reply on this e-mail by typing " I AGREE"
Best regards
Jackson
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The supervisor was equally unwilling to help and very nastyI made a huge mistake booking with themThis agency is scammerThey charge my account $for their mistakeI do not recommend you purchased any ticket from them

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,

AVOID THIS COMPANY. ITS A SCAM. I was conned by this company. I purchased a ticket and never received an e-ticket not even a cancellation email! 12 hours before the flight I called Bookairfare, only to be told the flight was cancelled by the airline! That's a lie. I called the airline (THY) and they confirmed that it was not cancelled. The trick used by this company is this: they reserve the ticket on your behalf and never send you the e-ticket. They either call you to notify it was cancelled or expect you to call them. And upon speaking they will tell you the price is changed and the airline cancelled the ticket for that reason. However, if you pay extra £££ they will issue you the ticket. Its a scam. I will notify Momondo to remove this company from their affiliates. Bookairfare told me I could not find the ticket at same price. However, I purchased the exact same ticket from Mytrip without any problem. Avoid this company at all cost. Do not rely on them issuing the ticket. You will lose time and effort. I will be reporting them to Trading Standart as well as any other relative departments.... This is a geniune review and feedback. Please do not remove. I can provide confirmation if requested by Revdex.com.

I would like to thank BookkAirFare for such employees as Easton. His very professional , and understanding gentelmen .Quickly and in a very nice way cancelled my reservation.I am impressed and I would wish all tourist companies to have employees as Easton.
Thank you,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me. 
Regards,

I called your Customer Service and I received EXCELLENT service from your representative named Easton F[redacted]. He was everything that a customer service representative should be. Now to even further exceed our expectations, why don't you give me a First Class Seat and make it complimentary! Thank you very much for having an employee like Easton!

Great customer service. Resolved a difficult issue quickly and efficiently and I would highly recommend for future use.