Borror Properties

We appreciate Ms. [redacted] reaching out to discuss the concerns she has with her home. I have been in communication with Ms. [redacted] and we seem to be running into some confusion into the situation that she has described.Regarding the notices for entry into the apartment, we have quarterly pest control...

that comes in every three months to do a preventative treatment in every unit on the property. In addition, we do routine maintenance for smoke detectors and air filters twice a year. Upon our recent inspection it was decided to change out every apartments' basement smoke detector to a carbon monoxide and smoke detector combination for added safety in the home. We are truly sorry for this inconvenience but we want to be sure that our systems are up to date and functioning properly for the residents use and safety.With the situation regarding the smoking in the home, we have received complaints in regards to the smoke smell, notices have been sent to the door in regards to following our standard procedure, phone calls made to the resident informing of our walks, Inspections were completed per our standard procedure, and violations were found. The instances documented in the 30 day notice were all items that were in direct violation of her lease agreement and asked that the issues be resolved in the next thirty days or we would be force to seek legal help.While I do understand that Ms. [redacted] is not the person in the home causing the issues, nor is she the person that was witnessed to be smoking, per our lease agreement she is responsible for the actions of her guests and held to a no smoking in the home policy. We do allow for leases to be terminated early through our lease buy out addendum in which she can be released with a 60-day written notice, 2 month buy out and any rental concessions that she received during the term of her lease paid back. Unfortunately, while we empathize with her situation, we are unable to release her from the lease agreement without fulfilling the lease terms. Should I be of any more assistance please let me know. Thank you for your time.   Kate P[redacted]Director of Suburban OperationsBORROR, 600 Stonehenge Parkway, 2nd FloorDublin, Ohio 43017p: ###-###-#### | f: ###-###-####

I never called and can provide phone records showing I never called to process a stop payment. I consider this Identity Theft and a person pretending to be me as me to destroy my reputation and my credit. This is a very serious complaint. I will file an official complaint against Huntington and the FBI will be alerted as well to stop this identity theft. I never did one stop payment. Please attach proof or I will consider you lying to protect your business. I legitimately believe somebody is trying to run me out of my condo because I went after [redacted] for his knee caress. It has been a constant fight for destroying him for his inappropriate sensual touch when I was his patient at [redacted] [redacted]. This is a lawsuit and criminal matter if 1 person called to put out a stop payment. Please note: this will be viewed as criminal. I have zero tolerance for this harassment and bullying of me.I have completely closed out my Huntington account as they are clearly unable to take care of customers and keep their credit information safe.

We as a community are upset that it took almost a month to get the door fixed!!!  They put a new code lock on the front door and tell us to email them for the code.  50% do not get emails back for the code.    We have complained about the landscapers doing a bad job too ( it is raining this am and they are mowing causing more issues to our lawns!!!)

Dear Ms. Haddox,We did have a glitch in our software system and due to this we would be happy to remove the fees and apologize for any inconvenience.Respectfully,Stephanie M[redacted]Vice President

We, as well as a member of the [redacted] HOA Board, have corresponded with Mr. [redacted] on multiple occasions.  We would be more than happy to reach out to him again to clarify any questions he may have on the correspondence he has received.  Thank you for bringing this...

to our attention.
Respectfully,
Stephanie M[redacted]Vice President