I am so pleased with One Hour's service technicians in general They are all well-trained, polite, and hard-working They do an excellent job of cleaning up after they do the work, and the follmaintenance is well done But good as they all are, none shines brighter than Mike When he came to do the fall checkup on my heating unit, he took the time to explain simple, easy-things that I could do to keep my system running at top performance, extend the life of the unit, and even save me money He is so personable, helpful, knowledgeable, and thorough in his work that I will ask for him by name any time I need a service call from now on!
K*** did a great job on fixing our AC after a lightening strikeEven though he had to come back after a special part needed to ordered, he was always pleasant and did very good work
Kerry was on time, friendly and courteousHe answered all my questions and provided helpful information concerning the maintenance of my systemHe performed a thorough check of my system and informed me of all the resultsVery professional and helpful
Doug J was very professional and meticulous Can't say the same about every technician at One-Hour but overall their performance has been good I've been with them for over six years
Very dependable always on time Employees always neat in appearance They are very knowledgeable I would highly recommend Shawn for any work/inspections on my AC systems
Johnny G did the best job of any One Hour AC & Heating service pros I've ever had and I've had dozens over the past years He was courteous, knew what he was doing and paid great attention to detailHis recommendations to me about my AC system were well thought out and truthful I've had too many "young" technicians come here and try to sell me something I've probably replaced AC compasstors with every visit until now Johnny has over years of experience in the field In the future I will request him by name
Technician arrived at specified appointment time
Technician was courteous and polite
Asked me what the issue was with the system
Inspected the system and repaired it quickly
Asked me if there had been any other issues with the system
Offered suggestions for operating the system
Asked if I had any other questions
Left to his next appointment
We were delighted with his visit
Great experience....purchased system from One Hour Air Niceville, Fl.....love the system.....service follow up has been great! Highly recommend this teamTheir techs are very knowledgeable of products
This company has changed for the betterThey have been on time kept their word and made sure I was okThey definitely live up to what I feel is now growing respect for their customersAwesome techs!!
One Hour A/C & Heating has the best service techs, courteous, and very knowledgeable of their jobs, and answered all of our concerns..keep up the good work!! Our service techwas Kerry! Very professional!!
This company was prompt and efficient. Our service pro Doug was amazing! Extremely polite and informative and my 3 year old loved him.. especially when he gave her a frisbee!:)
One Hour Air (especially the current techs, like T[redacted] and T[redacted]) are wonderful! They're professional, on-time, they explain processes and options, they're not pushy, and they are on top of fixing anything that needs it.
This company employs a bait and switch advertising campaign. They sent a mailer out offering "tuneup" services for 55 $. When the technician asked me what was wrong with my unit he stated this is no longer a tuneup this is a service call and your cost will be $240 nearly five times what they advertised.
I am so pleased with One Hour's service technicians in general They are all well-trained, polite, and hard-working They do an excellent job of cleaning up after they do the work, and the follmaintenance is well done But good as they all are, none shines brighter than Mike When he came to do the fall checkup on my heating unit, he took the time to explain simple, easy-things that I could do to keep my system running at top performance, extend the life of the unit, and even save me money He is so personable, helpful, knowledgeable, and thorough in his work that I will ask for him by name any time I need a service call from now on!
K*** did a great job on fixing our AC after a lightening strikeEven though he had to come back after a special part needed to ordered, he was always pleasant and did very good work
Kerry was on time, friendly and courteousHe answered all my questions and provided helpful information concerning the maintenance of my systemHe performed a thorough check of my system and informed me of all the resultsVery professional and helpful
Dave * did outstanding installation of my inside heating unit A+
Doug J was very professional and meticulous Can't say the same about every technician at One-Hour but overall their performance has been good I've been with them for over six years
Tech arrived within scheduled time Very competent
Very dependable always on time Employees always neat in appearance They are very knowledgeable I would highly recommend Shawn for any work/inspections on my AC systems
Johnny G did the best job of any One Hour AC & Heating service pros I've ever had and I've had dozens over the past years He was courteous, knew what he was doing and paid great attention to detailHis recommendations to me about my AC system were well thought out and truthful I've had too many "young" technicians come here and try to sell me something I've probably replaced AC compasstors with every visit until now Johnny has over years of experience in the field In the future I will request him by name
Technician arrived at specified appointment time
Technician was courteous and polite
Asked me what the issue was with the system
Inspected the system and repaired it quickly
Asked me if there had been any other issues with the system
Offered suggestions for operating the system
Asked if I had any other questions
Left to his next appointment
We were delighted with his visit
The technician was friendly and professional He was there to do a regular maintenance check up for my system
Great experience....purchased system from One Hour Air Niceville, Fl.....love the system.....service follow up has been great! Highly recommend this teamTheir techs are very knowledgeable of products
Kerry was prompt, knowledgeable, and efficient in determining my AC's problem and resolving the issue
This company has changed for the betterThey have been on time kept their word and made sure I was okThey definitely live up to what I feel is now growing respect for their customersAwesome techs!!
Doug *** was my technician and he was superb in every areaI give him and One Hour A+
One Hour A/C & Heating has the best service techs, courteous, and very knowledgeable of their jobs, and answered all of our concerns..keep up the good work!! Our service techwas Kerry! Very professional!!
This company was prompt and efficient. Our service pro Doug was amazing! Extremely polite and informative and my 3 year old loved him.. especially when he gave her a frisbee!:)
joey did an outstanding job installing my outside AC unit A+
One Hour Air (especially the current techs, like T[redacted] and T[redacted]) are wonderful! They're professional, on-time, they explain processes and options, they're not pushy, and they are on top of fixing anything that needs it.
This company employs a bait and switch advertising campaign. They sent a mailer out offering "tuneup" services for 55 $. When the technician asked me what was wrong with my unit he stated this is no longer a tuneup this is a service call and your cost will be $240 nearly five times what they advertised.
Very efficient and clear with all of his procedures.