Bunk Beds & More of Florida, Inc.

4-12  spoke with [redacted].  bills for [redacted] ** / [redacted] have been going to service address instead of their mailing address.  This started from the time the account was transferred into their name on 10-31-14.  They had a tenant at this location from...

Jan 2015 through Jan 2016.  Advised [redacted] to send me the lease, tenant ID and eviction documents and I will backbill the tenant for the dates they lived here.  Service should be on in their name at this time.  Also mailing address should be PO Box [redacted]

After review, the customer had an excellent payment history with us prior to the described medical hardship. Taking this into consideration, Atlantic City Electric has agreed to waive the deposit on the account with the understanding that if there are late or missed payments in the future, another...

deposit may be assessed.

I spoke with Ms [redacted] today advised due to improper preparation of her account the service was transferred back into the previous customers name as of 1/30/2015 and her deposit she paid of $190 was refunded back to her (customer states has received deposit refund. Advised has sent to billing to...

reactivate her account and advised will be billed a deposit of $190 due to previous deposit paid was refunded on 6/25/2015. Customer will be back billed from 1/30 to 6/26 advised to call me directly if she would like to be set on a 12 month installment plan to pay the backed billed portion of her bill or id she has any other concerns regarding her account.  Gave customer my direct phone # to contact me.[redacted] x [redacted]