Cape Cod Fishing Online LLC

I have informed the customer on their refund per customers request.? The case should not be closed.? ? Thank you?

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved.I have received my refund.Thank You Sincerely, [redacted] ?

I have contacted the customer and has agreed on accepting this shipment due to arrive on Friday 07with a 25% refund applied back on customers account.? ? [redacted] ? Thank you,? Yoni M.?

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me and the matter has been resolved.Email from consumer:Dear [redacted] ,I received a response from the business TalDepot within a day of posting a complaint at the Revdex.com? They did not respond via the Revdex.com, but did contact me via email? My product was shipped and they are discounting the cost by 25%? I am pleased with the resolution and feel comfortable saying this complaint could be closed.Thank you for your time and consideration, [redacted] Sincerely, [redacted] ?

The customer has received the order today 022017.?

I have contacted the customer and applied a **% refund for the delay in shipment as the order will be arriving to customer on Friday 032017.? Thank you?

The customer has been refunded upon his request.? ?

I have made sure to refund the customers order for the amount of $54.65.? The case should now be closed.? ? Thank you,? [redacted] **?

Revdex.com: I have reviewed the response made by the business in reference to complaint ID#? [redacted] , and have determined that my complaint has NOT been resolved because: They attempted to get me to withdraw my complaint? The fact is, the product arrived over a month after being ordered? It took a lot of action on my part to get them to respond, and they insinuated that I am a liar? I will not withdraw my complaint because, based on my experience, I suspect that they have been able to cover up bad service in the past? Potential customers need to know their real record, not their sanitized record? If they had shown more concern and interest early in the process, I would be more sympathetic? Based on my experience, I want potential customers to know their real record ? ? ? ? In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ?

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ?

The order is currently in transit and is expected to arrive to customer on Monday 32017.If the customer would like to have this order returned for a full refund, I would be able to email the customer a pre paid return label.? Thank you?

? We have been trying to resolve this issue but the customer is not respondingHere was our most recent attempt before closing the case.? [redacted] Hello [redacted] ,My name is Seth from the customer satisfaction department at Taldepot.comWe see there was an issue with this order ( [redacted] ? Utz cheese balls, Yogi Soothing Tea, Ghirardelli choclate sauce) in the past.We would like to fix any lingering issues there might be with this order.We know that our success is 100% based on customer satisfaction, and will do whatever's necessary to make this right.Please tell us what we can do to resolve this or if you prefer call me at ###-###-####.Than You for your time,Seth Y"After they did not respond to any of our emails or our calls this is a screen shot of our next step (message sent this morning).? "? " [redacted] ? Please let me know if there is anything else you would like from us and not that while things may rarely go wrong, we will 100% stand by our service and always resolve to complete satisfactionEven above which is why we offered partial refund and I am hopeful they will respond and take that offer.Thank you and have a nice day.? Jeremy J R [redacted] ? CEO? ###-###-####?

The Customer has been refunded back on their mastercard ending in [redacted] as I apologize for the delay with this refund.? Please let me know if there is anything else I would need to do make sure this case is closed.? ? Thank you?

The customer has been refunded and the order had been misplaced in transit. The customer is now satisfied and please let me know if there is anything else you may need from me as I wish you a nice rest of your day. All the best, Yoni M.

The customer has been notified and refunded in full for this order. Thank you

The customer has been informed that this order will be shipping out today 02and will expect to have this shipment by tomorrow

Revdex.com: I have reviewed the response made by the business in reference to complaint ID#? [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] ? There have been no credits refereed to meThey told me they credited the card I used march and they didn'tIt was a bank debit and my bank has no records of a pending credit amountI disputed the charges with my bank.? ? ? ? In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ?

Revdex.com: I have reviewed the response made by the business in reference to complaint ID#? [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] ? Despite issuing a refund for the purchased amount, it does not make me wholeMy money was held and taken for goods purchased yet they did not have the goods to be sentMonetary damages should be awarded, or the goods sent in addition to the refund ? ? ? In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ?

The customer has been informed to receive the order by 032017.? ?

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] Until I receive my products, I request that this complaint stay openThanks.? ?