Initial Business Response /* (1000, 5, 2016/05/20) */
Contact Name and Title: Emile N[redacted]
Contact Phone: 866-752-8861
Contact Email: [email protected]
Mr.[redacted] on behalf of Carco Auto Credit I apologize for our conduct. I have removed your information from our application list and...
you will not hear from us again unless you choose to contact us.
I needed a new vehicle considering my recent one was small and had so many other issues I wasn't happy with, I was referred to Carco by my co worker and Lesley Matthews found me an affordable deal. Not only that, I can build my credit to expand other expenses for the future. I haven't made one single payment till next month. For my children, I was able to get a 2014 Dodge Caravan Thank you Carco!
Romeo Elbahou is an excellent representative to deal with and has gone to great efforts to get me into awesome vehicles and to help me build my credit. He has been very easy to deal with and very informative to assist me in making the right decisions and picking suitable vehicles. I would recommend him to any of my family and friends looking to build their credit.
I had a wonderful experience with Carco. Christina and Joseph made the application pressure free. they help me improve my credit at the same time driving a vehicle. experience was positive.
I just want to give a special thanks to jesse damen and joe s there help and the efforts they put in to help me get into a vehicle was awsome. they were very polite and willing to go over and behond to get you want you need. great people defenitly there for you not for selfish reasons. thanks guys.
After submitting an initial request for a loan, we were connected with Cody K[redacted] from Carco Auto. Because of Cody, we now have a van which fits our needs and we love it! Cody went above and beyond with his service. He helped us secure a loan in a very timely fashion. He was very prompt with returning messages and stayed in contact constantly. Our needs were his first priority. The process from start to finish was much easier and faster than we ever could have anticipated. Thank you Carco Auto and Cody!
A great big thank you goes out to Sandra N[redacted] for helping me into a new vehicle, your friendly manner and service were great, I am so happy that I was able to trade in my vehicle for the [redacted], I am very happy with it. So appreciative for all the was done for me. Thank you!
Initial Business Response /* (1000, 5, 2014/09/12) */
We've been in contact with [redacted] after investigating the file. We've been unable to verify that the incorrect tires were installed on the truck by the shop that we deal with, however, we've stepped up and reimbursed [redacted] for the cost of...
the tires, and a bit extra for his inconvenience.
Thank you for bringing this matter to our attention so that we could resolve it.
I had the greatest experience with Cody he went above and beyond for me .would highly recommend Cody .It was also stress free experience. Cody always kept me up to date on anything that was changing. I rate 10 out of 10 .Thanks Cody
I am very happy with my car, I loved the service and expertise I was given by Romeo E[redacted] with Cashco. I would definitely recommend him to my friends and family. Thanks Romeo for making me one happy lady.
Had a great experience with Carco getting into a vehicle, Jesse was professional, hard working and refused to settle for anything less than perfect. I'm now driving what I want, at a price that works in my budget and at a lower Interest rate than my previous car.
My family and I were in need of a vehicle and Chris Karpiak was able to help us. With our given situation, he was able to get what our family needed. He cares for his clients and does everything he can to help. Chris went above our expectations. I would definitely recommend Carco to family and friends. Thanks Chris for helping my family. Truely a great experience.
Initial Business Response /* (1000, 8, 2015/02/03) */
Contact Name and Title: [redacted] / CEO
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@shaw.ca
Had a great discussion with Mr. [redacted] and we have agreed to payout the current loan and send him 500.00 for his time. I am also...
leaving Mr. [redacted] approval in place for a later date as after talking to him I am hoping he will give us another chance to make it right. As always customer retention and service is first at mind at Carco and I apologize for the mishap.
Initial Consumer Rebuttal /* (3000, 10, 2015/02/06) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Verified with [redacted] today, February 6,2015, the loan is still active and hasn't been paid out. I am still, very patiently waiting for their action on this matter. [redacted] said it will only take 1 business day to facilitate paperwork on loan pay out or cancellation. Tried to contact Mr. [redacted] of Carco Auto and would be waiting for their reply. Please keep complaint active as it is still not resolved!
I had an awesome experience at Carco. Amanda Marshall was wicked to deal with, and did a superb job!!! I am very happy with how easy they are to deal with, and how they went out of their way to get me in a vehicle I love asap.Carco has already done an awesome job getting me to where I am already, with my little credit I do have. I am defiantly looking forward to working with Caro for more years to come. loving my 2014 KIA Forte LX!! Thanks again, Amanda. Your awesome girl!!! keep up the EXCELLENT work !
Thankyou Carco auto for the amazing customer experience, I love my new car!! Top notch service which is all because of Susan Johnson. She did everything she could possibly do to make me happy and she definitely succeeded! Just wonderful thankyou Susan! And thankyou Carco! ??
I thought it was impossible to own a car at this time , but thanks to Ricky at Carco I am now the proud owner of a spanking new ride. Excellent staff with exceptional service. With the honesty and expertise of Ricky Das we were guided on the right path each step of the way, from the moment of application to the handing over of the keys we were kept informed and there was no hassle. I will recommend and definitely return in the near future.
This was an awesome place to apply for a vehicle..very fast straightforward application. I had my car the day after I submitted everything & was approved. I would recommend this place and also Romeo Elbahou to help you through the process.
Carco and their employee, April P[redacted], were a complete breath of fresh air. The honesty, customer care and service were above and beyond any reproach. I will highly recommend this professional organization to all the will listen.
Initial Business Response /* (1000, 5, 2016/05/20) */
Contact Name and Title: Emile N[redacted]
Contact Phone: 866-752-8861
Contact Email: [email protected]
Mr.[redacted] on behalf of Carco Auto Credit I apologize for our conduct. I have removed your information from our application list and...
you will not hear from us again unless you choose to contact us.
I needed a new vehicle considering my recent one was small and had so many other issues I wasn't happy with, I was referred to Carco by my co worker and Lesley Matthews found me an affordable deal. Not only that, I can build my credit to expand other expenses for the future. I haven't made one single payment till next month. For my children, I was able to get a 2014 Dodge Caravan Thank you Carco!
Romeo Elbahou is an excellent representative to deal with and has gone to great efforts to get me into awesome vehicles and to help me build my credit. He has been very easy to deal with and very informative to assist me in making the right decisions and picking suitable vehicles. I would recommend him to any of my family and friends looking to build their credit.
I had a wonderful experience with Carco. Christina and Joseph made the application pressure free. they help me improve my credit at the same time driving a vehicle. experience was positive.
I just want to give a special thanks to jesse damen and joe s there help and the efforts they put in to help me get into a vehicle was awsome. they were very polite and willing to go over and behond to get you want you need. great people defenitly there for you not for selfish reasons. thanks guys.
I have got to say my experience with Amy was great. She did an excellent job, very professional n committed to customer satisfaction.
After submitting an initial request for a loan, we were connected with Cody K[redacted] from Carco Auto. Because of Cody, we now have a van which fits our needs and we love it! Cody went above and beyond with his service. He helped us secure a loan in a very timely fashion. He was very prompt with returning messages and stayed in contact constantly. Our needs were his first priority. The process from start to finish was much easier and faster than we ever could have anticipated. Thank you Carco Auto and Cody!
A great big thank you goes out to Sandra N[redacted] for helping me into a new vehicle, your friendly manner and service were great, I am so happy that I was able to trade in my vehicle for the [redacted], I am very happy with it. So appreciative for all the was done for me. Thank you!
Initial Business Response /* (1000, 5, 2014/09/12) */
We've been in contact with [redacted] after investigating the file. We've been unable to verify that the incorrect tires were installed on the truck by the shop that we deal with, however, we've stepped up and reimbursed [redacted] for the cost of...
the tires, and a bit extra for his inconvenience.
Thank you for bringing this matter to our attention so that we could resolve it.
I had the greatest experience with Cody he went above and beyond for me .would highly recommend Cody .It was also stress free experience. Cody always kept me up to date on anything that was changing. I rate 10 out of 10 .Thanks Cody
I am very happy with my car, I loved the service and expertise I was given by Romeo E[redacted] with Cashco. I would definitely recommend him to my friends and family. Thanks Romeo for making me one happy lady.
Chris S, Did a great job finding me the car I wanted; got exactly what I wanted... I highly recommend them! :D
Had a great experience with Carco getting into a vehicle, Jesse was professional, hard working and refused to settle for anything less than perfect. I'm now driving what I want, at a price that works in my budget and at a lower Interest rate than my previous car.
My family and I were in need of a vehicle and Chris Karpiak was able to help us. With our given situation, he was able to get what our family needed. He cares for his clients and does everything he can to help. Chris went above our expectations. I would definitely recommend Carco to family and friends. Thanks Chris for helping my family. Truely a great experience.
Initial Business Response /* (1000, 8, 2015/02/03) */
Contact Name and Title: [redacted] / CEO
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@shaw.ca
Had a great discussion with Mr. [redacted] and we have agreed to payout the current loan and send him 500.00 for his time. I am also...
leaving Mr. [redacted] approval in place for a later date as after talking to him I am hoping he will give us another chance to make it right. As always customer retention and service is first at mind at Carco and I apologize for the mishap.
Initial Consumer Rebuttal /* (3000, 10, 2015/02/06) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Verified with [redacted] today, February 6,2015, the loan is still active and hasn't been paid out. I am still, very patiently waiting for their action on this matter. [redacted] said it will only take 1 business day to facilitate paperwork on loan pay out or cancellation. Tried to contact Mr. [redacted] of Carco Auto and would be waiting for their reply. Please keep complaint active as it is still not resolved!
I had an awesome experience at Carco. Amanda Marshall was wicked to deal with, and did a superb job!!! I am very happy with how easy they are to deal with, and how they went out of their way to get me in a vehicle I love asap.Carco has already done an awesome job getting me to where I am already, with my little credit I do have. I am defiantly looking forward to working with Caro for more years to come. loving my 2014 KIA Forte LX!! Thanks again, Amanda. Your awesome girl!!! keep up the EXCELLENT work !
Thankyou Carco auto for the amazing customer experience, I love my new car!! Top notch service which is all because of Susan Johnson. She did everything she could possibly do to make me happy and she definitely succeeded! Just wonderful thankyou Susan! And thankyou Carco! ??
I thought it was impossible to own a car at this time , but thanks to Ricky at Carco I am now the proud owner of a spanking new ride. Excellent staff with exceptional service. With the honesty and expertise of Ricky Das we were guided on the right path each step of the way, from the moment of application to the handing over of the keys we were kept informed and there was no hassle. I will recommend and definitely return in the near future.
This was an awesome place to apply for a vehicle..very fast straightforward application. I had my car the day after I submitted everything & was approved. I would recommend this place and also Romeo Elbahou to help you through the process.
Carco and their employee, April P[redacted], were a complete breath of fresh air. The honesty, customer care and service were above and beyond any reproach. I will highly recommend this professional organization to all the will listen.