Central Truck Driving School

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I the response I received I am being directed to a different phone number and email address than what is stated on my packaging or the UPC scan on the packagingThe company that made my product provided me with their phone number (although they do not take calls or return calls) and their email address (which they also ignore), which are the very same that I have utilized in this formal complaint process through the Revdex.comI purchased this product months ago, not years ago, but the reply states this product has not been under their supervision for a long time In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: The company's product falsely assured that my phone would be protected by their "Ultimate Screen Protection" (please see attached image)The packaging asserts that the glass protector is strong enough to resist being hit by a hammerNowhere, inside or on the outside of the package, does the company include a disclaimer or limitation on the warrantyThey simply assert a "Lifetime Protection Guarantee." I believe they are responsible for paying for my damaged phone screen at a cost of approximately $ In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Good afternoon, We apologize for this delayed responseWe have had some technical difficulties with our email portals and have just updated our systemWe will be emailing the customer in the next minutes to not only apologize but also replace her Ipad coverIt is always in our best interest to keep a good rating and again we apologize Thank you

Hello, We are so sorry that you have had this issue, we will send you refund immediatelyThank-you

Hello We apologize for this issue once again We have sent out another for this customer Tracking number [redacted] Thank you

Revdex.com:In reference to Complaint ID [redacted] , I have finally gotten this issue resolved, but with a lot of resistance on their partI called, wrote several emails and finally got my answerThe said I shipped them 10' Cables and USB charge and said they would only be sending that amount because that's what they receivedI said to double check I sent 3- 10' cables and USB chargersThe items shipped and were received on and to my surprise they sent what they said they were going to and the extra USB charger per my request Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I did receive an email response from the business and I responded via emailI asked the business what they need from me to process the warranty Still no response Is there a number I can call and speak to someone directly The business still has not taken any action My address that the item can be mailed to is [redacted] ***Thanks, [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Hello,I sincerely apologize that this has happened to youUnfortunately Armortech for iPhone 5S is not and has not been our brand for quite some time nowPlease contact the owners of the brand via e-mail at [redacted] pr via phone at ###-###-####Once again, we apologize for such a inconvenienceThank-you

Hello, My supervisor will be getting in contact with customer to resolve this issue by tomorrow afternoon*UPDATED RESPONSE BELOW*I am emailing you to update our last actionAfter further review, we are unable to provide the customer with her request to repair her ipad screen because that does not fall under our warranty to do soThe customer purchased our Aduro Facio case back in (with a one year warranty from groupon: included in attachment.) When the customer contacted us after the one year we had the courtesy to honor the replacement one last timeUnfortunately this particular product was no longer in stock and sold out, we did go ahead and replace it this last time with a similar productHowever, we are just not responsible for the screenOur limited warranty is only for our products and that was delivered and received Thank you

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: While I was able to acquire a refund from the seller, I am still unable to remove the cover from the phone In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

Unfortunately we do not reimburse the cost shipping on returns We are only able to provide shipping for products which have been purchased within the last daysWe have processed a new replacement for this customer on 2/*/and customer has been notified through email

We apologize for this great inconvenienceWe have had some technical issue with our email portals and have been on a delayed response but will resolve this issue within the next minutesWe will be emailing the customer back to offer a replacement for his product Thank you

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: The DHL tracking number is not recognized on the DHL website as a valid tracking number In order for this to be resolved, a legitimate tracking number, that can be tracked online, needs to be provided.ThanksDave In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

To whom it may concern , We have responded to this customer twice, Once on August *** and on August *** We have not gotten a response back from herWe have asked the customer to attach proof of purchase twice with no response , We cannot move forward without this information from the customerThank you

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Thank you for your help! I heard from them just weeks after you were involved They responded by saying they will be sending a replacement case " [redacted] ***" The case will not be resolved until I receive that replacement case Furthermore, I requested for them to replace my cracked screenThey have not addressed that part of my request whatsoever yet Below was my response to them, and I am awaiting their response.Thank you for sending the replacement case " [redacted] ***" What about repairing the cracked screen? Should I email a picture of my ipad for you to see the cracks? Thank you, [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] **

Hi, We did advise customer that our company policy will only allow for us to provide shipping for units that have been purchased in the last days We are more than happy to provide a replacement to the customer once we receive the return under our Limited Lifetime Warranty

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Over the past few months I have sent numerous emails, several unanswered calls, and a complaint to the Revdex.comI finally received this response on November [redacted] ________________________________________NOV 21, | 03:09PM EST Aduro CS replied: Hello, We apologize for the late response on this issueIn order to replace the item you will need to send the item to the address below, Once we receive the return we will send you a replacement [redacted] Please provide your full address along with proof of purchaseAlso reference your case # [redacted] and email address in the package________________________________________ I intend to send the unit to the Warranty/Returns Department as advisedI will also advise the Revdex.com to the outcomeThank you, [redacted] [Your Answer Here] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Hello, We apologize for the inconvenience for this as our email portals have been having some technical issuesHowever, we are unable to provide with a refundOnly *** can do that for the customer since they are the sellers, we are just the distributors for the
product. Thank you