Central Truck Driving School

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
Over the past few months I have sent numerous emails, several unanswered calls, and a complaint to the Revdex.com. I finally received this response on November [redacted] ________________________________________NOV 21, 2016  |  03:09PM EST Aduro CS replied: Hello, We apologize for the late response on this issue. In order to replace the item you will need to send the item to the address below, Once we receive the return we will send you a replacement. [redacted] Please provide your full address along with proof of purchase. Also reference your case #[redacted] and email address in the package. ________________________________________ I intend to send the unit to the Warranty/Returns Department as advised. I will also advise the Revdex.com to the outcome. Thank you, [redacted]
[Your Answer Here]
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Hi, We did advise customer that our company policy will only allow for us to provide shipping for units that have been purchased in the last 30 days.  We are more than happy to provide a replacement to the customer once we receive the return under our Limited Lifetime Warranty.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

While I was able to acquire a refund from the seller, I am still unable to remove the cover from the phone. 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Hello, We are so sorry that you have had this issue, we will send you refund immediately. Thank-you

First off, [redacted] is a great member and I greatly appreciate and respect her business with us and because that, all matters and issues have been resolved between us in a very professional manner.  I will take a few moments to clarify the issue.  I am a new owner, as of about two months ago....

 There was a little confusion in regards to policies, staff, and our group room.  I'll start with the policies.  We have no changed anything in regards to policies in the club.  Everything operates the same and in my opinion for the better of the members and clients.  We've added a great new energy.  That energy is why it may seem things are operating differently.  As far as staff, I have replaced the previous "lady in the office" with a new manager just weeks ago so this is why there was some confusion that [redacted] has yet to meet this new manager.  Some of the reasons stated above are some of the reasons it was not a good for for us and she has resigned.  The new manager has over 10 years in the fitness industry and brings a great level of experience to our club.  Again, the energy, staff and club culture has had an impact on the club and although nothing policy wise has changed our new systems and positive interaction and involvement has made it seem a little different.  All for the better of course!  Lastly, in regards to the use of the group room, the actual issue at hand.  We have a 600 square foot closed door, group exercise room.  Inside we have light weights and gear that everyone can use for classes or their own workout.  Also, inside of this group room we have a virtual class system that projects onto the wall and a member can take a virtual class (included in membership), turn the lights off, shut the door, and do your own thing!  Now, the only "Policy" in place for this system OR room, is first come, first serve.  We would expect our members and clients to be polite and show a level of courteousness to each other when using it as everyone pays the same amount, everyone has the right to be there, and everyone has the same policy in place for the use of this system.  At this time, there was a member that did not show that level of respect to [redacted] and for that we as a club apologized to her and let her know that if there was ever another problem with a member to please come let us know and we can help resolve the situation.  Another member was not respecting the "first come first serve" policy and again, that is not [redacted]'s fault.  I let her know that I knew the member and can help mediate the issue for the future.  She was very respectful, very kind, and very professional over the phone with me when I called her about this.  We had a great conversation and everything is ok and she knows what she can do moving forward to help with any situation.  She has my direct line and can call me anytime.  I am happy to help with any issue that calls for my personal attention.  Thank you so much and look forward to having a great new year!  Take care.  -[redacted] (owner)

To whom it may concern , We have responded to this customer twice, Once on August [redacted] and on August [redacted] We have not gotten a response back from her. We have asked the customer to attach proof of purchase twice with no response , We cannot move forward without this information...

from the customer. Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here] I did receive an email response from the business and I responded via email. I asked the business what they need from me to process the warranty.  Still no response.  Is there a number I can call and speak to someone directly.  The business still has not taken any action.    My address that the item can be mailed to is [redacted]. Thanks, [redacted]
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Hello,I sincerely apologize that this has happened to you. Unfortunately Armortech for iPhone 5S is not and has not been our brand for quite some time now. Please contact the owners of the brand via e-mail at [redacted] pr via phone at ###-###-####. Once again, we apologize for such a inconvenience. Thank-you

Hello We apologize for this issue once again We have sent out another for this customer Tracking number [redacted]Thank you