Childs Play Inc

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Dear Revdex.com -This correspondence is in response to Case ID # [redacted]LifeStation Inc. takes any hint of consumer dissatisfaction with the highest level of urgency and looks to respond in a timely manner.The customer has been credited the disputed amount of $83.85 to their original...

form of payment on Thursday, August 6th. (This may take a few days to show on their account statement.)We apologize for any inconvenience and look forward to providing any future assistance.Sincerely,Mike Z[redacted]LifeStation Inc.

Dear Revdex.com -LifeStation treats every hint of consumer dissatisfaction with the highest level of urgency and seeks to respond in a timely manner.We apologize for the inconvenience caused to this customer during this process and have taken the following steps:1. We have refunded...

$291.40 2. We have changed our normal monthly plan rate for the customer to remedy this situation.Please feel free to contact me with any questions or concerns. Sincerely,Mike Z[redacted]LifeStation Inc.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Dear Revdex.com -LifeStation treats any hint of consumer dissatisfaction with the highest level of urgency and responds in a timely manner.The customer will be credited for the full disputed amount of $311.40.We apologize for the inconvenience caused the customer during this process and...

look forward to providing assistance should the need arise in the future.Please feel free to contact us at [redacted] with any additional questions. Sincerely,Mike ZydorLifeStation Inc.

Dear Revdex.com -LifeStation treats any hint of consumer dissatisfaction with the highest level of urgency and seeks to respond in a timely manner. This customer was refunded on February 26, 2018. We apologize for any inconvenience caused the customer during this process and look forward to serving...

once again in the future should we be of assistance. Sincerely, Mike Z[redacted]LifeStation Inc.

Dear Revdex.com -This correspondence is in response to Case ID # [redacted]LifeStation treats any hint of customer dissatisfaction with the highest level of urgency and responds in a timely manner. Following a detailed review of the customer's account, LifeStation has credited the...

customer their disputed amount of $103.00. $57.88 was processed for a credit on Friday, February 5th and the remaining amount of $45.12 was processed for credit on Monday, February, 8th.We apologize for any inconvenience during this process and look forward to providing future service should the need arise. Sincerely,[redacted] Z[redacted]Managing DirectorLifeStation Inc.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
IF THEY ACTUALLY SEND THE CHECK -    I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. As of the end of the day today, 12/16, I still have not received the reimbursement check.
Regards,
[redacted] *

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Thank you for your prompt response.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:I am not rejecting this response so much as waiting to see if the anticipated refund check does arrive.  LifeStation did phone me the day after the complaint was registered with Revdex.com.  In the conversation, a supervisor told me that I would receive a refund by February 1, 2017.  As I have not received it yet, I wish to keep the complaint open until I do.
Regards,
[redacted]

Dear Revdex.com - This correspondence is in response to Case ID # [redacted] LifeStation treats any hint of consumer dissatisfaction with the highest level of urgency and looks to respond in a timely manner.On March 16, 2016, the customer was charged $318.71 for non - returned...

equipment as per our Agreement including a LifeStation console, bathroom / hallway button and key storage lockbox which has a value of $405.00. Despite the contractual arrangement, LifeStation seeks to satisfy the customer in this matter so we have processed a credit request for $318.71 that will be applied to the customer's most recent form of payment.Should the need arise, we once again look forward to providing service for this customer. Sincerely,[redacted] Z[redacted]Managing DirectorLifeStation Inc.

Dear Revdex.com -LifeStation treats any hint of consumer dissatisfaction with the highest level of urgency and responds in a timely manner.The customer will be credited for the full disputed amount of $230.28. We apologize for the inconvenience caused the customer during this process and...

look forward to providing assistance should the need arise in the future. Please feel free to contact us at [redacted] with any additional questions.Sincerely,Mike Z[redacted]LifeStation Inc.hy here...

Dear Revdex.com - This correspondence is in response to Case ID# [redacted]LifeStation treat any hint of customer dissatisfaction with the highest level of urgency and responds in a timely manner to address the concerns of its customers.Following a review of this case, LifeStation...

has processed a $40 credit to the customer to their form of payment on Monday, February 8th. Additionally, the lockbox which they have in their possession is theirs to keep at no additional cost.We apologize for any inconvenience during this situation and look forward to providing service for any future needs. Sincerely,[redacted]Managing DirectorLifeStation Inc.

Dear Revdex.com - LifeStation treats every hint of consumer dissatisfaction with the highest level of urgency and responds in a timely manner. We sincerely apologize for the inconvenience caused to this customer and have taken the step of refunding the disputed purchase amount. Should we...

be of any assistance in the future,we look forward to providing for this customers needs. Sincerely, Mike Z[redacted] LifeStation Inc.

Dear Revdex.com -LifeStation treats any hint of consumer dissatisfaction with the highest level of urgency and responds in a timely manner.We apologize for the confusion caused to the customer during the ordering process and will be refunding their full disputed amount of $33.95...

immediately.LifeStation looks forward to serving the customer in the future should the need arise.Please feel free to contact us with any additional question or concerns at [redacted] Sincerely,Mike Z[redacted]Managing Director

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Dear Revdex.com - LifeStation Inc. treats any hint of consumer dissatisfaction with the highest level of urgency and looks to respond in a timely manner.Regarding this case, LifeStation has refunded the customer the disputed amount.We apologize for any inconvenience in this matter...

and look forward to providing for any future needs. Sincerely,Mike Z[redacted]LifeStation Inc.

Dear Revdex.com - LifeStation treats any hint of consumer dissatisfaction with the highest level of urgency and seeks to respond in a timely manner.We apologize for the inconvenience caused to the customer during this process and have taken the step of processing a refund for their...

transaction along with a return label for the product.We look forward to providing service in the future should the need arise. Sincerely,Mike Z[redacted]LifeStation Inc.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]

Dear Revdex.com -LifeStation treats any hint of consumer dissatisfaction with the highest level of urgency and seeks to respond in a timely manner.We apologize for any inconvenience caused to the customer and their loved ones during this process and will do a review of our follow up...

procedures as a result of this event.The customer has been credited the full disputed amount of $113.85 as per their request.Please do not hesitate to contact us at [redacted] with any additional questions or concerns. Sincerely,Mike Z[redacted]LifeStation Inc.