We have reviewed all the information, and will be able to issue the $to you todayPlease keep in mind that it will take about 3-days for the payment to arriveWe again apologize for this inconvenience, but we are happy that this situation could be resolved for youPlease feel free to contact the office should you have any questions about the payment. Thank you, CJ Environmental Inc
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.
There is no report or documentation to prove that the items were or were not silverplate, only your assessment. Now I find out that I am unable to have my items returned - this is completely unethical. I demand that all of my items be returned or that you send me a check of $1,000. If this is not accommodated, I will be escalating this matter through my attorney
Regards,
*** ***
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*** ***
***, We do apologize that your shipment arrived damaged and emptyWe have sent the Damaged/Lost Claim form to you to fill outOnce we receive the form back we can file the claim for youPlease keep in mind that the claim process takes about weeks to complete and get payment onFeel free
to contact us Mon-Fri 9am-5pm at ###-###-#### if you have further questions! CJ Environmental Inc
***, We are sorry that you were not happyWe pay based on the market pricing the day the items are receivedAs prices change daily, we cannot guarantee any pricing by phone or email We did receive your check back and your items are being sent backOur representative that
handles the returns was out of the office on Friday, but she has gotten your items together to be sent out to you todayOur mail gets picked up around 4:pm, so the tracking number you were provided with by email will be scanned into the *** system after thatPlease feel to contact the office should you have further questions or concerns. Thank you, CJ Environmental
***
We apologize that we were not able to make a payment to youWe have explained in emails and through phone conversations that with our Cash For Electronic program, the material is processed and you are compensated for the precious metals we are able to recover Unfortunately,
with your shipment we were not able to recover any gold, silver, platinum, or palladium As the material has been processed, we are not able to have it returned to youAgain, we apologize that we were unable to make a payment to you. CJ Environmental, Inc
I was thinking this might happen reading other issues with this company I got my envelope with my rings today Empty They were never going to send me back my material They probably sold it before I even got the check I bet the check never would have worked So now they have my rings (worth $15000) and have paid $for it I want money equal to the cost of my rings or else my rings back
Regards,
We are sorry that you are not satisfied with your paymentWe did receive your check back in the mail, and we are showing that your items were sent back through ** *** Mail Please feel free to call us with any additional questions
We apologize that your shipment arrived damaged and emptyWe can assure that when your package was shipped out it did contain your jewelry We provided the tracking information so that you can be assured that your items were on the way to youWhat we can do as a courtesy since yours items were lost in transit is issue a payment for the original check amount plus $for a total of $ CJ Environmental Inc
***, We apologize that you are not happy with your payment Our pricing is all dependent of the actual market values of the gold, silver, and diamondsIt is not based on retail or appraisal values Once the shipments arrive, they are evaluated and paid out withing
hoursAll of our payments are automatically sent outThere isn't a phone call that goes out first with an offer We can of course have your items sent back to you, that is not a problem at all The return instructions have been issued to youAgain we apologize that you were unsatisfied with the transaction.CJ Environmental
***, Again, we apologize that you were not satisfiedAs we have gone over with you via email and phone calls your items were sent back to youWe explained that the employee who handles the returns was out of the office on Friday, and that is why it took longer than the hoursWe are closed on the weekends, however your items were sent back to you on Monday when she returned to the officeYou were provided with the tracking number for your items through ***We are showing that your items were delivered to you today. CJ Environmental Inc
MRevdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***.
I called before the day limit was up plus you canceling the check after I deposited it should invalidate any legal agreement we hadI want my diamond or the actual value of it
Regards,
*** ***
***, We apologize that you are not happy with your checkWe did try and reach out to you on how to get your items returned to youWe need to have the check returned within business days in order to send back items to customers, this is all part of our terms and conditions We left
messages for you to contact us to get your items back, however we did not receive a return call, only an email stating that you did not wish to speak on the phone, and to just send your items backWe would be able to issue a payment of $to you for the inconvenience of this situationUnfortunately we are not able to send the items back, as the time period to get your check back to us has passed Again we apologize about this situation. CJ Environmental
We are sorry that we were not able to send back your items We have made sure that our terms and conditions on our webpage www.cashforelectronicscrapusa.com, as well as a pop up when signing up for a label that there is a pound minimum and that all silver plated items are final and cannot be sent backAgain we apologize for this trouble, and will be issuing out the $disputed amount as a courtesy to youThis will be going out in todays mail 10-17-and you should have that within 3-daysPlease feel free to contact the office if you have further questions. , CJ Environmental Inc
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below. If it arrived damaged and empty as you attain, isn't it your responsibility to file that claim since I have no proof of your statement?
Regards,
*** ***
***, Again we apologize that we cannot send back your items, or issue additional payments to you We do state that when your material is received, it is crushed, ball milled and refined for the precious metal value Once this process is over, you are paid 82% of precious metal
value for any gold, silver, platinum, and palladium we are able to recover from your shipment All transactions through our *** *** *** *** *** program are final as explained in our terms and conditionsWe do not send the material back to you, as it has been processed We are sorry that your shipment did not contain the amount of precious metals to get you the prices you were hoping for Thank you, CJ Environmental Inc
***, We again apologizeWe provide return tracking so that it can be tracedWe did provide you with the tracking number to show that it was deliveredOpening the investigation with the Post Office is the next step, and since you have done that, we recommend following up with the Post
Office. CJ Environmental
Revdex.com:
I returned the check to this company which by certified mail was on May (days after their request) to have it backI STILL DON'T HAVE MY PROPERTY backI do not accept their response until I get the ring backAt this point, the absolute soonest I could get it back is May 31, week AFTER they got their wayI refuse to be scammedI want my stuff
Regards,
*** ***
***,We apologize that we were not able to make a payment to youOnce we receive the shipments they are crushed, ball milled, and refinedWe pay based on the market prices for the gold, silver, platinum, and palladium we recoverOnce we finished processing your shipment, there were not enough
precious metals contained to be able to issue payment to youEven with larger shipments, this sometimes happens There was an email sent out on November explaining all of this information Again, we apologize that we were not able to make a payment to youPlease feel free to contact our office if you have further questions. CJ Environmental, Inc
***, We are sorry that you are not happy with your payment We do process every shipment, and you were paid 82% of the precious metal value that was recovered It is correct that we are unable to provide Assay Reports for shipments under poundsWe can provide a basic break
down of what you sent in by weight, and how much per pound the precious metal value was It is noted that pounds of the material that you sent in did not contain precious metal valueAgain we apologize that you are not happy with your paymentWe can assure you that you were paid the full 82% for all the precious metals that were able to recover. CJ Environmental Inc
We have reviewed all the information, and will be able to issue the $to you todayPlease keep in mind that it will take about 3-days for the payment to arriveWe again apologize for this inconvenience, but we are happy that this situation could be resolved for youPlease feel free to contact the office should you have any questions about the payment. Thank you, CJ Environmental Inc
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.
There is no report or documentation to prove that the items were or were not silverplate, only your assessment. Now I find out that I am unable to have my items returned - this is completely unethical. I demand that all of my items be returned or that you send me a check of $1,000. If this is not accommodated, I will be escalating this matter through my attorney
Regards,
*** ***
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*** ***
***, We do apologize that your shipment arrived damaged and emptyWe have sent the Damaged/Lost Claim form to you to fill outOnce we receive the form back we can file the claim for youPlease keep in mind that the claim process takes about weeks to complete and get payment onFeel free
to contact us Mon-Fri 9am-5pm at ###-###-#### if you have further questions! CJ Environmental Inc
***, We are sorry that you were not happyWe pay based on the market pricing the day the items are receivedAs prices change daily, we cannot guarantee any pricing by phone or email We did receive your check back and your items are being sent backOur representative that
handles the returns was out of the office on Friday, but she has gotten your items together to be sent out to you todayOur mail gets picked up around 4:pm, so the tracking number you were provided with by email will be scanned into the *** system after thatPlease feel to contact the office should you have further questions or concerns. Thank you, CJ Environmental
***
We apologize that we were not able to make a payment to youWe have explained in emails and through phone conversations that with our Cash For Electronic program, the material is processed and you are compensated for the precious metals we are able to recover Unfortunately,
with your shipment we were not able to recover any gold, silver, platinum, or palladium As the material has been processed, we are not able to have it returned to youAgain, we apologize that we were unable to make a payment to you. CJ Environmental, Inc
I was thinking this might happen reading other issues with this company I got my envelope with my rings today Empty They were never going to send me back my material They probably sold it before I even got the check I bet the check never would have worked So now they have my rings (worth $15000) and have paid $for it I want money equal to the cost of my rings or else my rings back
Regards,
We are sorry that you are not satisfied with your paymentWe did receive your check back in the mail, and we are showing that your items were sent back through ** *** Mail Please feel free to call us with any additional questions
We apologize that your shipment arrived damaged and emptyWe can assure that when your package was shipped out it did contain your jewelry We provided the tracking information so that you can be assured that your items were on the way to youWhat we can do as a courtesy since yours items were lost in transit is issue a payment for the original check amount plus $for a total of $ CJ Environmental Inc
***, We apologize that you are not happy with your payment Our pricing is all dependent of the actual market values of the gold, silver, and diamondsIt is not based on retail or appraisal values Once the shipments arrive, they are evaluated and paid out withing
hoursAll of our payments are automatically sent outThere isn't a phone call that goes out first with an offer We can of course have your items sent back to you, that is not a problem at all The return instructions have been issued to youAgain we apologize that you were unsatisfied with the transaction.CJ Environmental
***, Again, we apologize that you were not satisfiedAs we have gone over with you via email and phone calls your items were sent back to youWe explained that the employee who handles the returns was out of the office on Friday, and that is why it took longer than the hoursWe are closed on the weekends, however your items were sent back to you on Monday when she returned to the officeYou were provided with the tracking number for your items through ***We are showing that your items were delivered to you today. CJ Environmental Inc
MRevdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***.
I called before the day limit was up plus you canceling the check after I deposited it should invalidate any legal agreement we hadI want my diamond or the actual value of it
Regards,
*** ***
***, We apologize that you are not happy with your checkWe did try and reach out to you on how to get your items returned to youWe need to have the check returned within business days in order to send back items to customers, this is all part of our terms and conditions We left
messages for you to contact us to get your items back, however we did not receive a return call, only an email stating that you did not wish to speak on the phone, and to just send your items backWe would be able to issue a payment of $to you for the inconvenience of this situationUnfortunately we are not able to send the items back, as the time period to get your check back to us has passed Again we apologize about this situation. CJ Environmental
We are sorry that we were not able to send back your items We have made sure that our terms and conditions on our webpage www.cashforelectronicscrapusa.com, as well as a pop up when signing up for a label that there is a pound minimum and that all silver plated items are final and cannot be sent backAgain we apologize for this trouble, and will be issuing out the $disputed amount as a courtesy to youThis will be going out in todays mail 10-17-and you should have that within 3-daysPlease feel free to contact the office if you have further questions. , CJ Environmental Inc
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below. If it arrived damaged and empty as you attain, isn't it your responsibility to file that claim since I have no proof of your statement?
Regards,
*** ***
***, Again we apologize that we cannot send back your items, or issue additional payments to you We do state that when your material is received, it is crushed, ball milled and refined for the precious metal value Once this process is over, you are paid 82% of precious metal
value for any gold, silver, platinum, and palladium we are able to recover from your shipment All transactions through our *** *** *** *** *** program are final as explained in our terms and conditionsWe do not send the material back to you, as it has been processed We are sorry that your shipment did not contain the amount of precious metals to get you the prices you were hoping for Thank you, CJ Environmental Inc
***, We again apologizeWe provide return tracking so that it can be tracedWe did provide you with the tracking number to show that it was deliveredOpening the investigation with the Post Office is the next step, and since you have done that, we recommend following up with the Post
Office. CJ Environmental
Revdex.com:
I returned the check to this company which by certified mail was on May (days after their request) to have it backI STILL DON'T HAVE MY PROPERTY backI do not accept their response until I get the ring backAt this point, the absolute soonest I could get it back is May 31, week AFTER they got their wayI refuse to be scammedI want my stuff
Regards,
*** ***
***,We apologize that we were not able to make a payment to youOnce we receive the shipments they are crushed, ball milled, and refinedWe pay based on the market prices for the gold, silver, platinum, and palladium we recoverOnce we finished processing your shipment, there were not enough
precious metals contained to be able to issue payment to youEven with larger shipments, this sometimes happens There was an email sent out on November explaining all of this information Again, we apologize that we were not able to make a payment to youPlease feel free to contact our office if you have further questions. CJ Environmental, Inc
***, We are sorry that you are not happy with your payment We do process every shipment, and you were paid 82% of the precious metal value that was recovered It is correct that we are unable to provide Assay Reports for shipments under poundsWe can provide a basic break
down of what you sent in by weight, and how much per pound the precious metal value was It is noted that pounds of the material that you sent in did not contain precious metal valueAgain we apologize that you are not happy with your paymentWe can assure you that you were paid the full 82% for all the precious metals that were able to recover. CJ Environmental Inc