Coldwell Banker Gold Key Realty, Inc.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I received the check from Spirit Delivery.  These are awful people to deal with.
Regards,
[redacted]

We are very sorry for the delay and any incovience during the delivery

Complaint: [redacted]
I am rejecting this response because:
They installed it incorrectly and because of that I had to call the plumber.  I would like reimbursed...

for the plumbing bill because if they had installed it correctly I would have not needed the plumber at all.
Regards,
[redacted]

We are standing by our denial, no reimbursement will be issue. the customer didn't have a clear path for the delivery team to remove the existing furniture thru the home into the garage so the delivery team advise the claimant and claimant became irate and pushed the delivery team out the door and...

closed the door on the one of the delivery person arm. the delivery person pushed the door to removed his arm. no reimbursement

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending...

it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:This company has had two months to investigate this claim.  They will not return phone calls and messages (well over ten messages).  They are...

clearly trying to avoid financial responsibility for their negligence.  I have submitted all requested documents to them including two estimates for repair (these estimates will expire soon and I will have to pay yet again for new repair estimates).  I would like the Revdex.com to recontact this company to try to push this matter along. 
Regards,
[redacted]

We didn't find no liability on the delivery team. Customer home was under construction at the time of the delivery and there is no proof that the damages was caused by the delivery company.   Claimant signed an waiver stating no damages to the home or appliances/  See attached...

pictures showing home was under construction at that time and signed release

the claim is still under investigation at this time to determine if we are liable for the damages

We are denying responsibility for the damages to claimant's property. We didn't installed the appliance due to clamant not having a shut off valve behind the appliance.

My apologies for not responding sooner. A check was received from Spirit Delivery  in the amount agreed upon. Thank you for your assistance. It is truly appreciated.
Revdex.com:
I have reviewed the response...

made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:
Once we receive payment, I will accept. It has been a month with this issue, and still nothing 
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:They have had ample time to figure out the cause
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because: I have already tried dealing with her and got no where, she dosent return calls. This will be my last attempt to resolve this issue before taking further action
Regards,
[redacted]

Please be advise that we re-send out the claimants check to her address: [redacted] on 9/23/15.  The check came back to us so we send it out again on 9/23/15 to the address that she provide to us. Thanks