Comfort Master

[redacted] and [redacted] were very professional and did an excellent job on installing our duct work

Comfort Master Heating and Air, Inc is an outstanding company with customer service, installation and repair. They recently installed a complete HVAC system for my home. A representative visited my home and spent lots of time asking questions, measuring and later providing three separate quotes depending on the type of system and price I was searching for. We scheduled two days to install. The technicians arrived on time both days, were very friendly, worked tirelessly, and kept the house clean during their work. Afterwards, they hauled away all old materials, units, and left my home and yard just as they had found it. Supervisors stopped in from time to time to monitor progress and quality control. The team scheduled a time to return later for a complete check-up prior to signing the final paperwork. Working with Comfort Master Heating and Air has been a pleasure and I will recommend to others in the neighborhood.

We selected Comfort Master to replace/upgrade our first floor unit in One big reason was [redacted] is very knowledge about the Trane product that Comfort Master offered, as was IHe provide the detailed information that I was looking for, and answered all my question thoroughlyHe provide multiple options and configurations for us to choose from, and could explain why one was a better fit to match our needs [redacted] is very customer orientedWould I use [redacted] & Comfort Master againI did, days ago (24Aug17) when we replaced and upgraded our 2nd floor systemThanks [redacted] for your time and knowledge

[redacted] was pleasant and thoroughHe checked everything and let me know what was going on

Our service technician is [redacted] is always courteous and calls before he arrivesHe makes sure our unit is up & running properly before he leavesHe doesn't try to rush through the job & ask if we have any questions or concerns before he leavesThanks [redacted] for representing Comfort Master in a great professional way

[redacted] was our service tech He did a professional job, very capable and friendly I highly recommend his service

Comfort Master has once again provided excellent service of our systems

[redacted] did a good job he was very knowledgeable about his job thanks ***

***, The Technician was very professional and clearly articulated the requirements and recommendations for the fulfilling the service on our HVAC units ***

Comfort Master sent two expert technicians to install my new HVAC system [redacted] and [redacted] were incredibly well organized and efficient in their execution, and saw everything through to the end, including waiting for the house temperature to raise to the level programmed into the thermostat Additionally, they stuck around to go over the user manuals and information and ensure that my questions and concerns were addressed before leaving the job site I really appreciated their professionalism

Comfort Master replaced my heat pump [redacted] was the salesman, and [redacted] was the installation technician As with previous service calls with Comfort Master, I had good service and a positive experience [redacted] and his coworker were prompt, arriving at the beginning of their expected time window They were friendly workers who cleaned up everything, leaving no trace of materials behind New system is working well Thanks

[redacted] and his helper [redacted] were outstanding! Quality workmanship, attention to detail, very efficient on the installation Thank You and great job!

Have used this company since Any service person coming to our home has been nothing but friendly and professional, as well as their phone staff Will always go out of their way to get you the fastest service Joining the Comfort Club has been a blessing Mrs [redacted] ***

Very easy company to do business withThe communication is greatThey call the day before your appointment and the tech calls when he is on the way [redacted] was very professional and did a great job

Comfort Master, Incinstalled two new Trane systems in my homeEveryone I worked with was extremely professional and followed thruWhat could have been a very stressful project to contend with turned out positive and with very nice resultsAlthough my old systems (compressors and furnaces) did not have to be replaced right now, I am glad I did and now have new up to date more efficient systems Their work was precise and they did not take shortcuts just to finish and get outThey did it right

Comfortmaster quickly responded when our AC broke They provided estimates for several options then installed a new system within days Everyone was courteous and left the job site in great condition when the install was complete

Schedules maintenance done perfectly on time and thorough

I watched [redacted] and his assistant install the Heating and A/C unit at my neighbor's houseIt was the most thorough and professional work I have ever seen servicemen perform I knew I wanted him to do mine After getting prices and evaluating companies, we chose Comfort Master Heating because of [redacted] and his assistantAlso, they had the best price on the [redacted] unit we wanted (by a good amount)We received the same conscientious care that our neighbors receivedI thoroughly went over the install and everything was better than I expectedThey even painted the gas pipe so it wouldn't rustMy other neighbor who had a recent install - his gas pipe didn't get painted and the rust is staining his unit My wife and I couldn't be happier with the unit or care we receivedWe highly recommend the company

THE BEST

Comfort Master, Inc., located in Zebulon, NC, has reliably given us good service on our heating and air conditioning units since [redacted] has performed our last couple services and has been very thorough and professionalHe takes the time needed to do the job right and then communicates what he has done at the end of his visitHe is a polite, professional, skilled workman, and I am always glad to have him work on my units