Condor Capital Corp

Dear [redacted] , Our office has received your recent correspondence from the Revdex.com (Revdex.com) on 01/17/We understand you believe the amount owed on your account is incorrect and have requested we either adjust or substantiate the amount owed.Please find included for your records:Original ContractComplete Payment HistoryPlease note the amount financed on your contract, $16,432.70, is the starting balance on your payment historyUsing the payment history, you can track your balance to see that the amount owed on your account, $7,082.60, is indeed correctThe allocation of each payment can be seen in columns: “Principal”, “Interest” and “Other”The Other column includes late fees, NSF fees and any other fees should they applyAlso note that your account will continue to accrue interest, so this balance may increase.If you would like to contact us, our offices may be reached at [redacted] , Monday through Friday from 6:00am to 7:00pm, or Saturdays from 7:00am to 12:00noon, PST.Sincerely, Customer ServiceCondor Securitization Trust

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below The proposed action would indeed resolve my complaint but it has been BUSINESS DAYS since the date you claimed to mail my checkIn real time it has been almost months since I first brought this problem to your attentionWhy didn't you just credit it back to my account like you did the last time you double charged my account (3rd time in less than a year)? Regards, [redacted]

We have received a copy of the complaint that you have provided to the RevDex.com. First and foremost we would like to apologize for any inconvenience that you may have experienced with respect to your auto loan financed by Condor Securitization Trust.Upon review of your complaint... details it is our understanding you are disputing the repossession of your vehicle.Subsequent to reviewing your account, we have located your full payment history. Per your payment history, the amount paid in June of 2015 for the amount of $3,044.41was applied towards your previous unpaid billings, accrued fees, and the fees associated with the repossession of your vehicle at that time. Please be informed that this amount did not credit your account the additional two months as stated in your complaint since we are not able to charge you for upcoming months. According to your payment history, this amount was applied successfully bringing your account current up until the month of June of 2015.Due to your account being various months behind, the following upcoming payments were applied to previous unpaid billings with your last payment of $350 on 3/13/2016 being applied towards the remainder of November and a partial of December of 2015. Prior to the recent repossession of your vehicle on 4/25/2016, your account was 126 days past due with a past due balance of $1,553.06 that of which included the remainder of December, the months of January through April, and any fee accrued with such.Per our notes, there were numerous outgoing phone calls, web service alerts, and statements informing you of delinquency of account with no success in getting in contact with you. Per an incoming call from you on 4/4/2016, our representative informed you of the amount needed to be paid in order to bring account current and avoid any escalation on your account. Per your request, account was notated with a promised payment for the total past due to be paid on 4/15/2016, however, no payment was received. At this point, due to the severe delinquency of your account, your account was under repossession review and multiple attempts to contact you were made. Due to the status of your account, your vehicle was repossessed on 4/25/2016.Once again we sincerely apologize for any inconveniences this may have brought you but we are in our legal rights to collect our collateral if contract terms are broken.Should you have additional questions, please feel free to contact our office at [redacted] . Our office hours are Monday through Friday from 6:00 AM to 7:00 PM (Pacific Standard Time) and on Saturday from 7:00 AM to 12:00 PM (Pacific Standard Time).You may also speak directly with Complaint Resolution Specialist [redacted] . She is a member of our Complaint Resolution Department and has been made aware of your correspondence. We appreciate your business and look forward to coming to an understanding with you soon.Sincerely, Complaint Resolution Department Condor Securitization Trust

Dear [redacted] , We have received a copy of the complaint submitted to the RevDex.com. First and foremost, we would like to apologize for any inconvenience that you may have experienced with respect to your auto loan financed by Condor Securitization Trust. We take all consumer... complaints very seriously and appreciate the opportunity to address your concerns. Upon review of your complaint, it is our understanding that you feel insufficiently notified of the account delinquency, and consequently, that your vehicle was wrongly repossessed. We understand you are seeking both documentation, and the return of your vehicle.Upon reviewing your account, we see the balance has been paid, as of 10/22/2016, and as a result, the vehicle released to your possession. We offer our sincere congratulations on bringing your account current. The documents you requested have been included with this response for your records, and include a copy of your contract, payment history, and notifications sent regarding the delinquency.Regarding the claim of insufficient notification, our records indicate that in the six months leading up to vehicle repossession, you were sent 6 mailed statements, 7 mailed late notices, and numerous text messages and unanswered phone calls, including 30 voicemails requesting your return call. For this reason, we feel due diligence was in fact exercised. No return communication was received to discuss.Reviewing your call history, we show only one conversation on record in the time of our Servicing, from October 2015, where address, phone number and email were all verified as current. The conversation did not request to update the address on file. We do show your updated address, as listed on this correspondence, as of October 2016.Our office can be reached at 888-986-8128, Monday through Friday from 6:00 AM to 7:00 PM and Saturday from 7:00 AM to 12:00 PM (Pacific Standard Time).Sincerely, Complaint Resolution Department Condor Securitization Trust

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.The information you provided is incorrectInformation from there sister company that owned my loan before is not postedfrom 3/to 8/15/ Also I had a charge in the "other" column for on 8/10/ My original contract was based off of 16% interest, since I'm on a deployment (from 2/ untill now) my should changeThe amount of the calculation is incorrectCan you re estimate my arrangement based on my new interest rateMy amount should be cut in half if my new interest rate is now 6%i should not have that amount of balance Regards, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
I need proof that there was a chargeback on my account in Feb The first time I spoke with someone from this company they claimed there was a chargeback in May of 2016, the next time I talked to someone they claimed there was a charge back on my account in June of (which is insane since the account was paid in full in May 2016)Now they are claiming there was a chargeback in Feb of Every time I speak with someone from this company I get different informationI need to see Proof that I owe this money, I have yet to see any paperwork that shows I owe this moneyI need every piece of paperwork related to my account so we can trace every dollarPlease show me what account the money was sent to and I can get my bank's Fraud department involved to prove that I did not receive any money from you.As I have explained many times to this company, I requested a payoff amount in May of I payed that amount in full and I received the title for my vehicleThere is no way I owe any more moneyIf there was anything done in Feb 2016, that should have been included in the payoff amount that I requested in May 2016.The first time I heard anything about me owing money to this company was Nov (months after they claim this chargeback occurred)How can a company be allowed to make a claim on money from months ago after they signed the title of the vehicle over to me showing the debt was payed off?
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
While I understand the business of collections, I do not wish to be called 2-times a day by different callers when I provide information to the first caller as to when I will make payment In addition, I continue to receive calls AFTER I have paidThis JUST happened!!!! I made a payment on Friday, 9/and on Monday, 9/I received a call asking for past due paymentI explained to the caller that I had just made a payment and that my next payment is not due until 10/ At that time is when he went into my account records, verified the info in the system, apologized and hung up
If you call me and I tell you that you will get payment by the 25th, and that I am willing to pay the late fees, the info should be noted on the account and I should not be continually harassed, especially by multiple callers! I do not wish to be called until such a time when the amount due lapses beyond days! My payments are due on the 3rd, I have a day grace period which gives me until 10/and I pay by the 25thBeing less than days past dues does not necessitate 2-calls a day IN ADDITION to the text messages I get from this company. t's absolutely ridiculous and a poor way to do business
Also keep in mind that my original financing was NOT with this company, it was with Condor Capital who was very understanding of my situationUnfortunately, they were sued out of business and this stupid as collection company took over and now the calls don't stop because they are simply that, a debt collectorPlease stop harassing me!!!
Regards,
*** ***

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*** ** ***Re: Account Number: ***Dear *** ***,Our office has received your complaint through the Revdex.com (Revdex.com) on August 28th, After review of the complaint, we understand that you have requested
a refund of the sales proceeds for your vehicleFirst, we would like to clarify that Condor Securitization Trust is not Condor Capital CorporationCondor Capital Corporation no longer existsCondor Securitization Trust was formed to service or store records for the remaining accounts from Condor Capital Corporation after they were shut downNext, Condor Securitization Trust did not service your accountHowever, we have been the custodian of record for the account since September 10th, As such, we have available only the payment history for the previous servicer, which we used to confirm the $5,payment was indeed applied to your account correctly on November 19th, After the $5,was applied, you still owed a balance of $6,on your accountTherefore, your account remained active until we decided to close it on August 18th, 2017.Our records indicate that on March 1st, 2017, Condor repossessed your vehicleCondor released the vehicle and you retrieved it on April 14th, However, it was subsequently impounded and sold by a third partyWe understand that you claim we refused to send the vehicle title to you for registration purposes, which resulted in the “impound.” However, per your request, instructions on how to obtain the appropriate title of the vehicle for registration purposes was indeed sent to you by our office on April 20th, Therefore, Condor Securitization Trust is not responsible for any costs or repayment regarding the sale of the vehicle by the third partyIn summary, we will not issue a refund of the sales proceeds from your vehicle because we did not impound or sell it, nor were we responsible for the sale, because instructions on how to obtain the appropriate title to your vehicle was mailed to you on April 20th, for registration purposesWe apologize for any inconvenience you may have experiencedIf you have any further questions please feel free to contact us Monday through Friday from 6:AM to 7:PM and on Saturday from 7:AM to 12:PM, Pacific Standard TimeSincerely, Customer Service

We have received a copy of the complaint that you have provided to the Revdex.comFirst and foremost we would like to apologize for any inconvenience that you may have experienced with respect to your auto loan financed by Condor Securitization Trust.Upon review of your complaint
details it is our understanding that you are disputing the amount owed on your account.Subsequent to reviewing your payment history, we have located the initiation of the ongoing issueDue a missed payment on 9/23/2013, your account became delinquent by one month meaning that for every payment received thereafter, this was applied to any previous unpaid billings first and so onIn addition, there were numerous returned payments that of which escalated the delinquency on your accountPer a conversation with a representative on 4/4/2016, there was a total past due amount of $2,that of which did not include your monthly billing of AprilThe amount of $1,had to be paid in order to bring your account current; this amount was for the remainder of October and the months of November through MarchAttached is a copy of your full payment history prior to the repossession of your vehicleA last payment of $was in fact received on 4/15/covering the unpaid months of November, December, and partial of January, however, this amount did not fulfill the total past due amountPrior to the repossession of your vehicle on 4/22/2016, your account was past due in the amount of $2,that of which included your monthly billing for AprilPer the conversation with one of the representatives on 4/22/2016, the amount of $1,was to be accepted in order to release your vehicleThis amount was for the remainder of January, the months of February though March, any late fees, and the repossession fees as explained during the conversationAs of today, your account is current with your next monthly billing coming due on 5/23/for the amount of $Once again we apologize for the inconvenience this may have caused you but we are in our legal rights to collect our collateral if the terms of the contract are brokenShould you have additional questions, please feel free to contact our office at ***Our office hours are Monday through Friday from 6:AM to 7:PM (Pacific Standard Time) and on Saturday from 7:AM to 12:PM (Pacific Standard Time).You may also speak directly with Complaint Resolution Specialist *** ***She is a member of our Complaint Resolution Department and has been made aware of your correspondenceWe appreciate your business and look forward to coming to an understanding with you soon.Sincerely, Complaint Resolution Department Condor Securitization Trust

Dear, *** ** ***, We have received a copy of the complaint that you have provided to the Revdex.comFirst and foremost, we would like to apologize for any inconvenience that you may have experienced with respect to your auto loan financed by Condor Securitization TrustWe take
all customer complaints very seriously and we thank you for the opportunity to resolve your concerns regarding the handling of your auto loan. Upon review of your complaint details received on 6/9/16, it is our understanding that you are concerned with the fees you are being charged with and you claim that you were not aware of the transition of your account to a different stateA welcome packet was sent on 9/10/which included all changes that were made such as, the new payment address and other contact informationEnclosed, we have attached a copy of the sent welcome packet for your convenience. Per the terms of your contract, your payments are due on the 27th of every monthPlease be advised, any late or partial payment is subject to additional feesFor your convenience, the contract has been attached as well As of the date of this letter, your account is days past due in the amount of $2,992.09, which is why we initiated the repossession of your vehicleSince the maturity date has passed, in order to satisfy the lien and avoid repossession you must cure the delinquency in full with a payment via certified fundsEnclosed you will find a copy of your payment history that reflects several missed payments beginning May If you have supporting documentation that a missed payment was in fact paid, please send in the documents for further investigationAgain we apologize if you feel that your auto loan has been mishandled, we would like to assure you that we will take any steps necessary to bring closure to your uncertainty and resolve your concerns so that you may have peace of mind with respect to the financing of your auto. Should you have additional questions, please feel free to contact our office at ***Our office hours are Monday through Friday from 6:AM to 7:PM (Pacific Standard Time) and on Saturday from 7:AM to 12:PM (Pacific Standard Time). Sincerely,Complaint Resolution DepartmentCondor Securitization Trust

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Dear *** ***, We have received a copy of the complaint that you have provided to the Revdex.comFirst and foremost, we would like to apologize for any inconvenience that you may have experienced with respect to your auto loan financed by Condor Securitization TrustWe take all customer complaints very seriously and we thank you for the opportunity to resolve your concerns regarding the handling of your auto loan Upon review of your complaint details received on 6/23/16, it is our understanding that you are concerned with the handling of your account After a thorough investigation, it has been determined that the reason for our previous actions were a result of the co-buyer who was involved in a previous bankruptcy case. We have corrected that error and have updated the account accordingly to reflect that you did not take part in said bankruptcy case Per our notes, we have determined you called in for a day payoff quote on 6/21/16; the payoff quote provided to you is good through 7/21/for the amount of $10,Again we apologize if you feel that your auto loan has been mishandled, we would like to assure you that we will take any steps necessary to bring closure to your uncertainty and resolve your concerns so that you may have peace of mind with respect to the financing of your auto In order to better assist you with your account we ask that you please contact our office at ***Our office hours are Monday through Friday from 6:AM to 7:PM (Pacific Standard Time) and on Saturday from 7:AM to 12:PM (Pacific Standard Time) Sincerely, Complaint Resolution Department Condor Securitization Trust

Dear *** *** ***We have received a copy of the complaint submitted to the Revdex.comFirst and foremost, we would like to apologize for any inconvenience that you may have experienced with respect to your auto loan financed by Condor Securitization TrustWe take all
consumer complaints very seriously and appreciate the opportunity to address your concernsUpon review of your complaint, we understand you are requesting transparency and a better understanding of your account historyWe would be glad to provide this helpful response and included payment history.We would also like to clarify that in September 2015, San Diego-based Condor Securitization Trust, took over all accounts previously serviced by Condor Capital Corp in New York, which has since closedShortly thereafter, you were sent a Supplemental Loan Statement, outlining a reduction to your principal balance, in the amount of any previously mistaken feesThat document is also included with our response todayInaccurate billing is not a practice of Condor Securitization TrustFees currently due to your account have been legitimately incurred in the months following corporate transition.Your current balance including November billing, is $2,The amount is due in full before 11/14/to redeem the vehicle and avoid sale at auctionDue to the delinquency, payments must be received via certified funds:• Money Gram: Pay Code 7***, or• Western Union Quick Collect: Pay Code City: Loan Payment / Pay Code State: CAA breakdown of this figure is included, and is comprised of the following:• Due Principal and Interest for July, August, September, October and November 2016• A one-time late fee for each monthly payment not received in full, to a current account, before the end of that months’ grace period.• Two NSF Fees for October transactions that failed due to Non-Sufficient Funds• Repossession Costs labeled as “Investor Advance”Our office can be reached at 888-986-8128, Monday through Friday from 6:AM to 7:PM and Saturday from 7:AM to 12:PM (Pacific Standard Time).Sincerely,*** ** Complaint Resolution Department Condor Securitization Trust

Dear *** ***,We have received a copy of your response provided to the Revdex.comAgain, we would like to apologize for any inconvenience that you may have experienced with respect to your loan financed by Condor Securitization Trust and thank you for the opportunity to address your additional concerns.Upon review of your response, it is our understanding that you feel the timing and quantity of collection notifications received constitute harassmentTo clarify, collection calls automatically begin anytime there are outstanding charges on an accountOur frequency and method of notifications, strictly follow industry guidelines as prescribed by the Fair Debt Collection Practices ActPlease be advised that you are receiving supportive notifications simply because your account has not yet been brought fully current, regardless of the date of your last payment.Reminder texts are an optional benefit to borrowers, which you have given prior consent to receive, and are able to opt out of should you choose to do so.Reminder calls have been delayed as a courtesy, until after your grace period in OctoberYour original loan terms specify payment due on the 3rd each monthIf payments are received on or near the 25th each month, reminder calls will automatically resume between the end of your grace period, and the date payment is receivedIf you wish to avoid collection calls, payment must be received before the end of your grace period each monthFurther, in the event that an account is paid after its grace period, late fees must be paid along with the due principal and interest, for calls to cease.We appreciate your continued willingness and cooperation to bring your account current.If you have any further questions, one of our helpful Loan Advisors would be glad to review the account live with you, or help process a paymentWe can be reached at ***; Monday-Friday from 6:00AM-7:00PM (PST), and Saturdays from 7:00A- 12:00PM (PST)

We have received a copy of the complaint that you have provided to the Revdex.comFirst and foremost we would like to apologize for any inconvenience that you may have experienced with respect to your auto loan financed by Condor Securitization Trust.Upon review of your complaint
details it is our understanding you are disputing the repossession of your vehicle.Subsequent to reviewing your account, we have located your full payment historyPer your payment history, the amount paid in June of for the amount of $3,044.41was applied towards your previous unpaid billings, accrued fees, and the fees associated with the repossession of your vehicle at that timePlease be informed that this amount did not credit your account the additional two months as stated in your complaint since we are not able to charge you for upcoming monthsAccording to your payment history, this amount was applied successfully bringing your account current up until the month of June of 2015.Due to your account being various months behind, the following upcoming payments were applied to previous unpaid billings with your last payment of $on 3/13/being applied towards the remainder of November and a partial of December of Prior to the recent repossession of your vehicle on 4/25/2016, your account was days past due with a past due balance of $1,that of which included the remainder of December, the months of January through April, and any fee accrued with such.Per our notes, there were numerous outgoing phone calls, web service alerts, and statements informing you of delinquency of account with no success in getting in contact with youPer an incoming call from you on 4/4/2016, our representative informed you of the amount needed to be paid in order to bring account current and avoid any escalation on your accountPer your request, account was notated with a promised payment for the total past due to be paid on 4/15/2016, however, no payment was receivedAt this point, due to the severe delinquency of your account, your account was under repossession review and multiple attempts to contact you were madeDue to the status of your account, your vehicle was repossessed on 4/25/Once again we sincerely apologize for any inconveniences this may have brought you but we are in our legal rights to collect our collateral if contract terms are broken.Should you have additional questions, please feel free to contact our office at ***Our office hours are Monday through Friday from 6:AM to 7:PM (Pacific Standard Time) and on Saturday from 7:AM to 12:PM (Pacific Standard Time).You may also speak directly with Complaint Resolution Specialist *** ***She is a member of our Complaint Resolution Department and has been made aware of your correspondenceWe appreciate your business and look forward to coming to an understanding with you soon.Sincerely, Complaint Resolution Department Condor Securitization Trust

We have received a copy of the complaint that you have provided to the Revdex.comFirst and foremost we would like to apologize for any inconvenience that you may have experienced with respect to your auto loan financed by Condor Securitization Trust.Please be informed that due to the
status of your account and because your auto loan was not reaffirmed during your bankruptcy case, your personal liability on the loan received a discharge at the conclusion of your caseTherefore we are required to take certain steps to make sure we did not violate the terms of the court’s discharge orderAccordingly, we discontinued sending periodic billing statements, terminated all automatic payments, and suspended your access to the web payment portal.The last voluntary payment we received from you on 4/1/for the amount of $was applied to the month of January and partial of FebruaryWe ask that you please contact our office at your earliest convenience to better assist with your account.Should you have any questions, please feel free to contact our office at ***Our office hours are Monday through Friday from 6:AM to 7:PM (Pacific Standard Time) and on Saturday from 7:AM to 12:PM (Pacific Standard Time)

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*** ** *** Dear *** ** ***, We have received a copy of the complaint that you have provided to the Revdex.comFirst and foremost, we would like to apologize for any inconvenience that you may have experienced with respect to
your auto loan financed by Condor Securitization TrustWe take all customer complaints very seriously and we thank you for the opportunity to resolve your concerns regarding the handling of your auto loanUpon review of your complaint details it is our understanding that you expressed concern about the information provided to you regarding your accountPer our notes, it appears that you called in on 5/18/with concern over your accountAs of that date, you were informed that you were days past due and that your account was already delinquent causing your vehicle to be at risk for repossessionThe representative you spoke with helped you understand how the more payments you send in the quicker you can get your account current, however there was never a guarantee stated that making a payment of $would insure that your vehicle was safe from repossessionThe representative you spoke with did so kindly inform you of suchAgain we apologize if you feel that your auto loan has been mishandledShould you have additional questions, please feel free to contact our office at ***Our office hours are Monday through Friday from 6:AM to 7:PM (Pacific Standard Time) and on Saturday from 7:AM to 12:PM (Pacific Standard Time)We appreciate your business and look forward to coming to an understanding with you soon

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
while I appreciate the explanation it's far from the truthI've both tried online payment, western union and through a tele sales agent who have all rejected paymentsI have recording of the customer service telling me times total that this was due to insufficient fundsI plan to get lawsuit in order of this isn't resolved within one weekMy credit is in the line and my vehicle was taken Thanks
Regards,
*** ***

Dear *** ***,
We have received a copy of your response provided to the Revdex.comAgain, we would like to apologize for any inconvenience that you may have experienced with respect to your loan financed by Condor Securitization Trust and thank you for the opportunity to address your additional concernsUpon review of your response, it is our understanding that you feel the timing and quantity of collection notifications received constitute harassmentTo clarify, collection calls automatically begin anytime there are outstanding charges on an accountOur frequency and method of notifications, strictly follow industry guidelines as prescribed by the Fair Debt Collection Practices ActPlease be advised that you are receiving supportive notifications simply because your account has not yet been brought fully current, regardless of the date of your last payment.Reminder texts are an optional benefit to borrowers, which you have given prior consent to receive, and are able to opt out of should you choose to do soReminder calls have been delayed as a courtesy, until after your grace period in OctoberYour original loan terms specify payment due on the 3rd each monthIf payments are received on or near the 25th each month, reminder calls will automatically resume between the end of your grace period, and the date payment is receivedIf you wish to avoid collection calls, payment must be received before the end of your grace period each monthFurther, in the event that an account is paid after its grace period, late fees must be paid along with the due principal and interest, for calls to cease.We appreciate your continued willingness and cooperation to bring your account current.If you have any further questions, one of our helpful Loan Advisors would be glad to review the account live with you, or help process a paymentWe can be reached at ***; Monday-Friday from 6:00AM-7:00PM (PST), and Saturdays from 7:00A- 12:00PM (PST)

Dear *** ***,
We have received your recent correspondence on 12/21/2017, requesting we close the account referenced aboveUnfortunately, we cannot grant your request to close your account as you still owe a balance in the amount of $Please note that this balance is a result of a chargeback on the check in the amount of $you sent in for your February of paymentThe chargeback on your $check incurred $dollars in late fees and $in interest, making your total balance $to close the accountAlso note that your account will continue to accrue interest until it is paid offCondor will continue to report your account status to the credit reporting agencies as we are required by law to provide information that is true and correctKnowingly providing or inaccurate information to the credit bureaus is not a practice of CondorIf you would like to update your contact information or make a payment our offices can be reached at 888-986-8128; Monday-Friday from 6:00AM-7:PM (PST) and Saturdays from 7:00AM-12:00PM (PST)Sincerely, Customer Service Condor Securitization Trust

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***
ARE YOU KIDDING ME? I’VE READ 09/13/OF A MISSED PAYMENT!!! AND NUMEROUS RETURNED PAYMENTS!!! I’VE SPOKE WITH CONDOR BEFORE THIS ACCOUNT CAME TO CALIFORNIATHAT WHEN I WOULD MAKE AN ONLINE PAYMENT AND TRIED TO RETRACT IT BY MAKING CHANGES IT WOULD NOT ALLOW ME TO DO SOTHEREFORE IF YOU LOOK CLOSELY TO ANY RETURNED PAYMENT S, ANOTHER METHOD OF PAYMENT WAS MADE FOLLOWING DAY(S) ALL I’VE GOTTEN IF APOLOGIES FROM CONDOR WITH NO ACTIONS BUT PUTTING ME THROUGH THE FINANCIAL BURDEN OF PAYING ALMOST $WITHIN DAYSYES THEE ONLY REPRSENTATIVE ARBUTA ON 04/22/SAID I COULD PAY $TO GET MY CAR RELEASED, AND WHEN I STOOD AT WESTERN UNION TO DO SO CALLING AND SPEAKING WITH ***!!! HIS UNPROFESSIONAL MANNER AND HIS SO CALLED TEAM LEADER(WHO’S NAME UNFORTUNATELY I DIDN’T GET) TOLD ME UNTIL APRIL 23RD ADDITONAL PAYMENT WAS SENT MY CAR WAS NOT GOING TO BE RELEASED!!! THE INTEGRITY OF THE PEOPLE WORKING THERE IS SO PROFOUNDEDI ASKED TO SPEAK WITH THE WOMEN AND THEY REFUSED TO, ON MY WORK TIME HOURS TELLING ME THAT $FOR APRIL HAD TO BE SENT AFTER I SENT THE $1810.03!!! I FELT HUMILIATED AS IF THEY WERE NOT DOING ANYTHING TO HELP MEAND IF YOU LOOK CONDOR AT YOUR RECORDS HOW CAN ONE MISSED PAYMENT ACCUMALATE TO OVER TWO THOUSAND DOLLARS? AGAIN RETURN PAYMENTS WERE MADE ELECTRONICALLY THROUHG CONDOR’S SITE AS I’VE BEEN CONTINUELY DOING NOW!!! BUT BECAUSE IT WOULD NOT!! AGAIN WOULD NOT ALLOW ME TO CHANGE THE DATES I CONTACTED CONDOR IN HAUPPAGE NEW YORK VIA PHONE CALLS AND EMAIL MESSAGES REGARDING ONLINE PAYMENT ERRORSTHIS IS EXACTLY WHAT I’VE COMPLAINED ABOUT TO GET MY ACCOUNT STRAIGHT!!! DO NOT HAND ME ONE MISSED PAYMENTS AND NUMEROUS RETURNS FOR WHAT MONTHS??? AND LOOK AT PAYMENTS SENT RIGHT BEHIND ELECTRONIC PAYMENTS…THERE IS NO WAY I WOULD HAVE ALLOWED OR COULD AFFORD TO SET UP ONLINE PAYMENTS THEN TURN AROUND AND SEND WESTERN UNION “DO THE FREAKING MATH”BELIEVE ME WHEN AND ONLY WHEN I CAN REFINANCE THIS VEHICLE TO GET FROM UNDER THIS RIPP OFF OF A COMPANY THE SOONER.I’VE BEEN TAKEN ADVANTAGE OF! THE STRESS I ENDURE ON 04/22/DEALING WITH THE REPRESENTATIVES EXCEPT THE YOUNG LADY IS SOMETHING I HAVE NEVER HAD TO DEAL WITH BEFORE…IF IM WAS EVERY WRONG I DO NOT HAVE ANY ISSUES SAYING SO, BUT THIS RIGHT HERE TACKY WAS OF THINKING THEY CAN JUST TAKE MY CAR FOR THEIR ERROR IS WRONGLOOK INTO MY ACCOUNT AGAIN, IF I HAVE TO PUSH CONDOR OUT TO THE PUBLIC AS I WAS ADVISED TO DO I WILL DO WHAT I NEED TO DO AS A CITIZEN TO MAKE SURE THIS IS RECTIFIED…I WORK HARD FOR EVERY DIME I SEND CONDOR CAPITAL..THIS IS NOT A JOKE, IM MEAN BUSINESS!!!!