During door-to-door solicitation, company rep told me that I had to buy his company's product; claimed I would violate a city law if I didn't A representative of this company came to my door around 3pm on Feb 14thHe said that, based on a law passed by the city of Champaign IL, all homes were now required to buy his company's energy productsHe insinuated if I did not sign up, I would be in violation of local lawHe wanted me to show him a bill to see if we already had the serviceHe was overall extremely pushy, and would not leave until I asked him multiple times
Most incompetent billing practices of any company I have dealt with in yearsHave been "enrolled" in auto-pay for months, never had a draft taken out of my accountWebsite says account is overdue months ago, even though I actually overpaid (and enrolled in auto-pay!)Shows I am scheduled for auto-draft on a date in the past! Nightmare to deal with themReps on phone have no idea what they're talking aboutDo not enroll -- you will regret itGo with [redacted] or one of the more stable companies
A door-to-door representative went to our elderly client's home a year ago soliciting a better rate for gas The rate that the client is paying is times the rate charge provided by our local supplier, which the client was deterred from Today I called Constellation with the elderly client to cancel his account with them and informed them of the rate issue The client is being charged $a therm while the local company charges $a therm I was told the best negotiable rate they could offer would be at $a therm We declined their offer and proceeded with the cancellation Since the client was locked in at their rate for months and only have gone by, they are now charging a cancellation fee of $on top of their $a therm I told them that we will be disputing the cancellation charge and reporting them to the Revdex.com They guaranteed our client a lower rate than the local supplier, but ended up charging him times the amount for a whole year and will not
Never signed up to have Constellation NewEnergy be the provider for my natural gas I am a current customer of [redacted] for natural gas or so I thoughtI have always received paperless bills from ***, until recently decided to switch to paper bills through the mailI got my bill in the mail today for May and noticed that I see a charge for a company called Constellation NewEnergy unbeknownst to meUpon doing research on this company and why I was seeing this charge for god know how long, I am lividI never signed up to have Constellation NewEnergy be the supplier for my natural gasMy authorization was never given and I never received anything in the mail stating this company would be my providerThe account number given for Constellation NewEnergy on my [redacted] bill is [redacted]
I received bill from Constellation, CO for $I am asked to pay this bill to avoid collection actionI never sign contract with Constellation, CoI have same gas company for years and my bills are payed
Receiving collection notices, never signed up with them, don't even offer service in my area, total scamThey got my info and now sending collections I received a collection notice in the mail, says original creditor constellation/integrys - account number: [redacted] never heard of them, researched online, energy company, not even in my jurisdiction or area, we use a completely different company and I have never used this companyThen I researched and they are a total scam, they somehow signed me up for some bt energy program, which I never agreed to and now have collections action to extort money from meThis is some kind of strange extortion, identity-theft scam PROOF: see this screenshot - [redacted] - other people had it happen too! switched their electric service without their approval then send them to collection
Enrolled into gas supplier program without my knowledge on march 16, 2018, while I was at workOnly correct info was my name and address On 3/27/2018, received a letter dated 3/20/from constellation confirming my enrollment, at which time I called them to cancel, because I never enrolled, but still charged $on my DTE energy bill My mother [redacted] ***) spoke to someone at Constellation on 3/4/about the charge, at which time they had the wrong email address and phone number and told they needed to listen to the recording of the transaction and would get back with me She spoke to someone again on 3/10/2018, at which time she was able to listen to the recording and it was a male, but not me who gave a birthdate of [redacted] - mine is [redacted] last four of social as [redacted] - mine is [redacted] email address of [redacted] @gmail.com - mine is [redacted] @gmail.com; and phone number of XXX-XXX something; and I can be reached at XXX-XXX-XXXX or XXX-XXX-XXXX Only willin
constellation energy used unfair practices to keep billing me for services I asked to terminate over a year ago constellation contacted me and stated that they will be able to lower my gas and electirc rates with their programi gave the company a try to see if they couldafter a cpl months I noticed that there was no savings and contacted their customer service to stop servicei poke with an agent and I eplained that constellation was not helping and I want to terminate serviceconstellation continued to charge me dollars a month for the next yeari finally reqached out to ask why are they still carging me when my services should be terminatedi was told that just me calling to terminate my service was not specific enough and although they terminated the electric side of the bill the gas side was still in effecti have an email from them of when I asked for them to terminate and they agreednow my bill is several thousands over and no one from that company will help
You call them to cancel service and they tell you they will and then do not Said they would cancel if they could not find a better rate and never did Then their website would never send a correct verification code to log in to see what was going on
Their bill pay system double dipped me on my bill for $in February I was told even though I could provide them with proof the money had been taken out of my account, that it would take to weeks to give me my money back Since winter was over and it would take months to use up that much gas I asked them to credit my account It is May 24th now and they claim they sent me a check I asked them just to credit it back to the account since I do not want to wait any longer They claim it will take to business days to investigate whether the check has cleared How incompetent are these people? It should take less than minutes to see it hasn't been cashed and then stop payment and re-credit the account
Web site continues to say "Your account is facing disconnection." for months, and they can't won't fix itThis is inaccurate and misleading Web site continues to say "Your account is facing disconnection." for months, and they can't won't fix itThis is inaccurate and misleading
I had no past due balance on my account Constellation Energy cut my gas off Cars were in the drivewayDinner was cooking and half way through dinner the meal stopped, I went to a meetingWhen I returned home..My son informed me that he could not serve my daughter with digestive issues dinnerShe is on a strict dietShe needs to eat at a certain timeHe told me the gas was offConstellation does not have an after hours emergency numberI was extremely upset because I did not have a past due balanceI emailed Constellation Customer Care, on 7/29/they acknowledged receiptI informed them that it was extremely important that my gas is turned on immediately because my daughter has health issues I was given a date of 8/2/18, I informed the Constellation Representative that would not doI needed on due my daughter's health issue and it is too expensive for me to go to a hotelThis is not a good time for my gas to be off my daughter will get ill and I do not need her to
11.21.2016To Revdex.com:I am writing because I have a dilemmaMy electricity supplier Constellation New Energy double charged me on the Septbill $I have called & emailed [redacted] and Consttimes and each has blamed the otherI did mail Constellation a similar pact of evidence a month ago and didn't hear backCAn I get some relief - I have sent my last electric bills & proof of payment (except for Novbill which I haven't paid)July bill - Supplier charges 156.94AugBill 133.76SeptBill & 156.94OctBill 93.14NovBill 101.17The Sept., OctBills were pd- I don't want my electric turned off or double pay[redacted] , [redacted] , Etna, Ohio 43062Phone [redacted] , Email [redacted]
this energy company is putting extra charges on pseng bill this company put charges on my bill I opted out years ago in but im still being billed all this time iam owed money back or credits from 2014-this energy company is a scam it cost more than regular bill they put a extra chargers I want them to take me off there services and pay me back my credits owed
Switch three properties to Constellation Energy for service and they refused to send me the gift cards associated with the transfers I spent two and a half hours on the telephone with Constellation Energy to transfer my service to their company for three homes that I ownThe incentive was a three-year lockamount and for that a gift cardI had over eight metres to transfer and did soI've now been trying for Days to redeem my gift cardsConstellation Energy won't send me the gift cards telling me that their virtualI don't have access to obtain those I suggested that they take the gift card amounts off my bills and they won't do that I am at a lossWhen I called to speak to people I'm told I'll be transferred to a supervisor when in actuality I am transferred to a co-worker very frustratingI believe I know should get out of this contract unless they honor and give me the gift cards for the amount of money I'm entitled
I have paid my July energy bill of $online through [redacted] bank on 7/23/To this date of 8/27/18,this amount has not been credited to my acct I paid my July bill of $online through [redacted] on 7/23/and the money was taken out of my checking account on 7/24/The due date for the bill was 8/6/However, I noticed online on 8/8/that my Constellation account showed that my bill was still outstanding for $A [redacted] staff member has confirmed that Constellation has received my payment on 7/24/in an email I received from him on 8/9/in response to my inquiryHowever the payment has still not been credited to my Constellation accountI have called Constellation at 866-917-about this issue on 8/9/and then both faxed and emailed my [redacted] proof of payment to Constellation along with the [redacted] staff email confirming that Constellation had received my paymentI faxed to 866-477- [redacted] twice and I emailed to [email protected] twice on 8/9/
They sign me up for their Smart Service Plan for "In-Home Electrical" without my consent They sign me up for their Smart Service Plan for "In-Home Electrical" without my consent I did not sign up for this Electrical System coverage for my home Simply signing up and scamming homeowners for services that homeowners do not want I tried calling them during business hour and keeps getting a voice message saying that office is now closed and please call back during business hours Please cancel my enrollment for this service
They auto renewed me at rate much higher than ***When I signed the initial contract, they promised the rate will be much cheaper than ***'s Account Number [redacted] I never signed any contract and they auto renewed me for monthsThey said they sent letter at home, which I never receivedThey can't renew unless they get confirmation in writingThere contracts are fraud
Constellation wrongfully enrolled me into a program I did not consent to Constellation enrolled me into "budget billing" without my consent once I enrolled with themMy monthly charges were $until I got my first bill and realized this, meaning I was charged a disgusting amount for months without any knowledge of the practiceOnce I discovered this I contacted constellation to fix the issueI was told they would take me off of budget billing and would credit my bill with the erroneous chargesI was told these charges would reflect on the December billThis month I went to check my bill and despite only incurring less than $of new charges, I was billed for $This means that the adjustments to the budget billing (again, without my consent) were NOT correctedI demand that my bill be adjusted correctly as I paid my bill to a balance last month assuming the charges from budget billing were going to be appliedThis is fraud
The web site which is supposedly for account management is not and continues to direct you to a referral link to get them more business
During door-to-door solicitation, company rep told me that I had to buy his company's product; claimed I would violate a city law if I didn't A representative of this company came to my door around 3pm on Feb 14thHe said that, based on a law passed by the city of Champaign IL, all homes were now required to buy his company's energy productsHe insinuated if I did not sign up, I would be in violation of local lawHe wanted me to show him a bill to see if we already had the serviceHe was overall extremely pushy, and would not leave until I asked him multiple times
Most incompetent billing practices of any company I have dealt with in yearsHave been "enrolled" in auto-pay for months, never had a draft taken out of my accountWebsite says account is overdue months ago, even though I actually overpaid (and enrolled in auto-pay!)Shows I am scheduled for auto-draft on a date in the past! Nightmare to deal with themReps on phone have no idea what they're talking aboutDo not enroll -- you will regret itGo with [redacted] or one of the more stable companies
A door-to-door representative went to our elderly client's home a year ago soliciting a better rate for gas The rate that the client is paying is times the rate charge provided by our local supplier, which the client was deterred from Today I called Constellation with the elderly client to cancel his account with them and informed them of the rate issue The client is being charged $a therm while the local company charges $a therm I was told the best negotiable rate they could offer would be at $a therm We declined their offer and proceeded with the cancellation Since the client was locked in at their rate for months and only have gone by, they are now charging a cancellation fee of $on top of their $a therm I told them that we will be disputing the cancellation charge and reporting them to the Revdex.com They guaranteed our client a lower rate than the local supplier, but ended up charging him times the amount for a whole year and will not
Never signed up to have Constellation NewEnergy be the provider for my natural gas I am a current customer of [redacted] for natural gas or so I thoughtI have always received paperless bills from ***, until recently decided to switch to paper bills through the mailI got my bill in the mail today for May and noticed that I see a charge for a company called Constellation NewEnergy unbeknownst to meUpon doing research on this company and why I was seeing this charge for god know how long, I am lividI never signed up to have Constellation NewEnergy be the supplier for my natural gasMy authorization was never given and I never received anything in the mail stating this company would be my providerThe account number given for Constellation NewEnergy on my [redacted] bill is [redacted]
I received bill from Constellation, CO for $I am asked to pay this bill to avoid collection actionI never sign contract with Constellation, CoI have same gas company for years and my bills are payed
Receiving collection notices, never signed up with them, don't even offer service in my area, total scamThey got my info and now sending collections I received a collection notice in the mail, says original creditor constellation/integrys - account number: [redacted] never heard of them, researched online, energy company, not even in my jurisdiction or area, we use a completely different company and I have never used this companyThen I researched and they are a total scam, they somehow signed me up for some b
t energy program, which I never agreed to and now have collections action to extort money from meThis is some kind of strange extortion, identity-theft scam PROOF: see this screenshot - [redacted] - other people had it happen too! switched their electric service without their approval then send them to collection
Enrolled into gas supplier program without my knowledge on march 16, 2018, while I was at workOnly correct info was my name and address On 3/27/2018, received a letter dated 3/20/from constellation confirming my enrollment, at which time I called them to cancel, because I never enrolled, but still charged $on my DTE energy bill My mother [redacted] ***) spoke to someone at Constellation on 3/4/about the charge, at which time they had the wrong email address and phone number and told they needed to listen to the recording of the transaction and would get back with me She spoke to someone again on 3/10/2018, at which time she was able to listen to the recording and it was a male, but not me who gave a birthdate of [redacted] - mine is [redacted] last four of social as [redacted] - mine is [redacted] email address of [redacted] @gmail.com - mine is [redacted] @gmail.com; and phone number of XXX-XXX something; and I can be reached at XXX-XXX-XXXX or XXX-XXX-XXXX Only willin
constellation energy used unfair practices to keep billing me for services I asked to terminate over a year ago constellation contacted me and stated that they will be able to lower my gas and electirc rates with their programi gave the company a try to see if they couldafter a cpl months I noticed that there was no savings and contacted their customer service to stop servicei poke with an agent and I eplained that constellation was not helping and I want to terminate serviceconstellation continued to charge me dollars a month for the next yeari finally reqached out to ask why are they still carging me when my services should be terminatedi was told that just me calling to terminate my service was not specific enough and although they terminated the electric side of the bill the gas side was still in effecti have an email from them of when I asked for them to terminate and they agreednow my bill is several thousands over and no one from that company will help
You call them to cancel service and they tell you they will and then do not Said they would cancel if they could not find a better rate and never did Then their website would never send a correct verification code to log in to see what was going on
Their bill pay system double dipped me on my bill for $in February I was told even though I could provide them with proof the money had been taken out of my account, that it would take to weeks to give me my money back Since winter was over and it would take months to use up that much gas I asked them to credit my account It is May 24th now and they claim they sent me a check I asked them just to credit it back to the account since I do not want to wait any longer They claim it will take to business days to investigate whether the check has cleared How incompetent are these people? It should take less than minutes to see it hasn't been cashed and then stop payment and re-credit the account
Web site continues to say "Your account is facing disconnection." for months, and they can't won't fix itThis is inaccurate and misleading Web site continues to say "Your account is facing disconnection." for months, and they can't won't fix itThis is inaccurate and misleading
I had no past due balance on my account Constellation Energy cut my gas off Cars were in the drivewayDinner was cooking and half way through dinner the meal stopped, I went to a meetingWhen I returned home..My son informed me that he could not serve my daughter with digestive issues dinnerShe is on a strict dietShe needs to eat at a certain timeHe told me the gas was offConstellation does not have an after hours emergency numberI was extremely upset because I did not have a past due balanceI emailed Constellation Customer Care, on 7/29/they acknowledged receiptI informed them that it was extremely important that my gas is turned on immediately because my daughter has health issues I was given a date of 8/2/18, I informed the Constellation Representative that would not doI needed on due my daughter's health issue and it is too expensive for me to go to a hotelThis is not a good time for my gas to be off my daughter will get ill and I do not need her to
11.21.2016To Revdex.com:I am writing because I have a dilemmaMy electricity supplier Constellation New Energy double charged me on the Septbill $I have called & emailed [redacted] and Consttimes and each has blamed the otherI did mail Constellation a similar pact of evidence a month ago and didn't hear backCAn I get some relief - I have sent my last electric bills & proof of payment (except for Novbill which I haven't paid)July bill - Supplier charges 156.94AugBill 133.76SeptBill & 156.94OctBill 93.14NovBill 101.17The Sept., OctBills were pd- I don't want my electric turned off or double pay[redacted] , [redacted] , Etna, Ohio 43062Phone [redacted] , Email [redacted]
this energy company is putting extra charges on pseng bill this company put charges on my bill I opted out years ago in but im still being billed all this time iam owed money back or credits from 2014-this energy company is a scam it cost more than regular bill they put a extra chargers I want them to take me off there services and pay me back my credits owed
Switch three properties to Constellation Energy for service and they refused to send me the gift cards associated with the transfers I spent two and a half hours on the telephone with Constellation Energy to transfer my service to their company for three homes that I ownThe incentive was a three-year lockamount and for that a gift cardI had over eight metres to transfer and did soI've now been trying for Days to redeem my gift cardsConstellation Energy won't send me the gift cards telling me that their virtualI don't have access to obtain those I suggested that they take the gift card amounts off my bills and they won't do that I am at a lossWhen I called to speak to people I'm told I'll be transferred to a supervisor when in actuality I am transferred to a co-worker very frustratingI believe I know should get out of this contract unless they honor and give me the gift cards for the amount of money I'm entitled
I have paid my July energy bill of $online through [redacted] bank on 7/23/To this date of 8/27/18,this amount has not been credited to my acct I paid my July bill of $online through [redacted] on 7/23/and the money was taken out of my checking account on 7/24/The due date for the bill was 8/6/However, I noticed online on 8/8/that my Constellation account showed that my bill was still outstanding for $A [redacted] staff member has confirmed that Constellation has received my payment on 7/24/in an email I received from him on 8/9/in response to my inquiryHowever the payment has still not been credited to my Constellation accountI have called Constellation at 866-917-about this issue on 8/9/and then both faxed and emailed my [redacted] proof of payment to Constellation along with the [redacted] staff email confirming that Constellation had received my paymentI faxed to 866-477- [redacted] twice and I emailed to [email protected] twice on 8/9/
They sign me up for their Smart Service Plan for "In-Home Electrical" without my consent They sign me up for their Smart Service Plan for "In-Home Electrical" without my consent I did not sign up for this Electrical System coverage for my home Simply signing up and scamming homeowners for services that homeowners do not want I tried calling them during business hour and keeps getting a voice message saying that office is now closed and please call back during business hours Please cancel my enrollment for this service
They auto renewed me at rate much higher than ***When I signed the initial contract, they promised the rate will be much cheaper than ***'s Account Number [redacted] I never signed any contract and they auto renewed me for monthsThey said they sent letter at home, which I never receivedThey can't renew unless they get confirmation in writingThere contracts are fraud
Constellation wrongfully enrolled me into a program I did not consent to Constellation enrolled me into "budget billing" without my consent once I enrolled with themMy monthly charges were $until I got my first bill and realized this, meaning I was charged a disgusting amount for months without any knowledge of the practiceOnce I discovered this I contacted constellation to fix the issueI was told they would take me off of budget billing and would credit my bill with the erroneous chargesI was told these charges would reflect on the December billThis month I went to check my bill and despite only incurring less than $of new charges, I was billed for $This means that the adjustments to the budget billing (again, without my consent) were NOT correctedI demand that my bill be adjusted correctly as I paid my bill to a balance last month assuming the charges from budget billing were going to be appliedThis is fraud