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Control X Keto

1510 Stickney Point Rd STE 406, Sarasota, Florida, United States, 34231-3718

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Control X Keto Reviews (%countItem)

Interbrand Parnters SA and their debt collector (National Medical Admin's) not correct
I received a Debt Collector Notice for $159.97 in my mail today. I am DISPUTING this $159.97 transaction and so-called debt! Spoke to Debt Collector and confirmed same - this debt collection is not correct.

I had ordered a FREE TRIAL of KETO CONTROL - which I paid $8.97 - for shipping.
I only took a portion of the bottle contents (for just under 2 weeks) and started having excessive side-effects! I have photos of the bottle and the pills still inside that I did not take.

So I immediately (within that two-week window) then called the two different 1-800 Customer Service Numbers to explain what was happening and to STOP/CANCEL any future orders or auto-shipments. I called the 1-866-393-5648 that is listed on the Order Confirmation and also called the 1-833-666-1426 that is listed on the back of the Keto Control bottle that I received. I aksed and was told that it was not necessary to return the remaining 34 pills AND that I would NOT be charged anything for any auto shipped future orders. Customer Service confirmed my auto-ship was immediately cancelled. I can still return the unused portion (34 Pills).

This is FRAUD. If this is pursued -- I will seek legal actions. I expect a prompt response regarding this matter.

I did not authorize to be charged almost 150! For product. I did a trial wasn't happy with product. I never set up an autoship. Very dishonest practic
I never authorized my credit card to be billed for an autoship! I want my money back immediately

Desired Outcome

I would like all my money refunded to me immediately

Control X Keto Response • Sep 29, 2020

After reviewing ***'s complaint, we would like to apologize for the misunderstanding. We do not offer sample sizes and for this reason we allow our customers to try our full 30 day supply of product at only the cost of shipping and handling for a limited time of 14 days. Once your trial period expires, you are billed the retail price of the product. Because customer satisfaction is very important to us, we have refunded Ms./Mr. a total amount of $159.84 . Please allow 3-5 business days for this refund to process on to her bank account. In addition, we would like to confirm that her account with us was cancelled when she called in,on Sept 17th , therefore, she will not receive any further shipments. We hope she is satisfied with our business and we would like to apologize for any inconveniences this may have caused.

Customer Response • Sep 29, 2020

(The consumer indicated he/she ACCEPTED the response from the business.)

charges to my credit card that were not authorized
I was told that this issue would be resolved with no more charges
I talked to John *** with this company BACK IN MAY and was told that no more charges would be incurred. I am being charged monthly for item SK-1 Spark Keto for $79.95 plus $4.95 shipping monthly on my credit card. the order number is *** I have sent their product back and I am still charged.

Desired Outcome

I just want this company to stop sending a product and quit charging my account.

Control X Keto Response • Sep 29, 2020

After reviewing ***'s complaint, we would like to apologize for the misunderstanding. We do not offer sample sizes and for this reason we allow our customers to try our full 30 day supply of product at only the cost of shipping and handling for a limited time of 14 days. Once your trial period expires, you are billed the retail price of the product. We do see that she called in May to cancel subscription, it was our error that both of the items we not cancelled at that time. Because customer satisfaction is very important to us, we have refunded *** a total amount of $299.76 . These were the charges incurred after the time she called in. Please allow 3-5 business days for this refund to process on to her bank account. In addition, we would like to confirm that her account with us was cancelled today,Sept 29th , therefore, she will not receive any further shipments. We hope she is satisfied with our business and we would like to apologize for any inconveniences this may have caused.

Thank you
Customer Service

Customer Response • Sep 30, 2020

(The consumer indicated he/she ACCEPTED the response from the business.)
Thank you for resolving this situation

Ordered what I thought was free sample. iPad no idea I was entering into a subscription service & would be billed $89/bottle. Request return & credit
Tried to contact company via email to request a refund. 2 attempts were returned "mailbox full." No phone # or cust svc indicated on website. I no longer want this product & was duped into a subscription service. I will not pay $89 bill for 1 bottle. This is not a reputable business & they should be removed from the web in all its iterations.

Desired Outcome

I want this business to refund all my money & be ordered to stop their fraudulent marketing practices.

Control X Keto Response • Sep 25, 2020

After reviewing *** 's complaint, we would like to apologize for the misunderstanding. We do not offer sample sizes and for this reason we allow our customers to try our full 30 day supply of product at only the cost of shipping and handling for a limited time of 14 days. Once your trial period expires, you are billed the retail price of the product. Because customer satisfaction is very important to us, we have refunded *** a total amount of $ 269.52. Please allow 3-5 business days for this refund to process on to her bank account. In addition, we would like to confirm that her account with us was cancelled today, , therefore, she will not receive any further shipments. We hope she is satisfied with our business and we would like to apologize for any inconveniences this may have caused.

Customer Response • Sep 28, 2020

(The consumer indicated he/she ACCEPTED the response from the business.)
Accept response & action. Until credit appears, I hesitate to offer a review.

stop sending it to me do not want it anymore

Control X Keto Response • Oct 01, 2020

We have cancelled your subscription. You will not receive any more.

Thank you

Customer Service

They have made 2 unauthorized charges to my bank. They sent one product which I am returning.

They charged 2 unauthorized payments, $79.95 and $84.30. They only sent one product which I am returning. I have closed this account.

Desired Outcome

Refund & quit charging me

Control X Keto Response • Sep 23, 2020

After reviewing *** 's complaint, we would like to apologize for the misunderstanding. We do not offer sample sizes and for this reason we allow our customers to try our full 30 day supply of product at only the cost of shipping and handling for a limited time of 14 days. Once your trial period expires, you are billed the retail price of the product. Because customer satisfaction is very important to us, we have refunded Ms. a total amount of $ 164.85. Please allow 3-5 business days for this refund to process on to her bank account. In addition, we would like to confirm that her account with us was cancelled today, , therefore, she will not receive any further shipments. We hope she is satisfied with our business and we would like to apologize for any inconveniences this may have caused.

Attempted to call to cancel any further deliveries and charges with the two numbers that had been given. No luck. Don't know how else to contact them.
I received another delivery of Gravitas Garcinia and Keto delivered from Gravitas Keto at 8429 Lorraine Rd. #417, Lakewood, FL 34202. No luck contacting them. On the bottle it says distributed by: Gravitas, 1510 Stickney Point Rd. #406, Sarasota, FL 34231. I emailed their address, [email protected], but no response. I've checked my AmEx statements and don't see anything with that name on it. Not, on my PayPal account either. I'm just wondering if they're using a different name for this.

Desired Outcome

I would like to get my money back from this last delivery that I thought I'd cancelled. I would also like to get my account with them cancelled.

Control X Keto Response • Sep 17, 2020

After reviewing Ms ***'s complaint, we would like to apologize for the misunderstanding. We do not offer sample sizes and for this reason we allow our customers to try our full 30 day supply of product at only the cost of shipping and handling for a limited time of 14 days. Once your trial period expires, you are billed the retail price of the product. She did call us on 9-14 to cancel, and products were cancelled. Because customer satisfaction is very important to us, we have refunded Ms. a total amount of $159.84 for the shipment she received . Please allow 3-5 business days for this refund to process on to her bank account. In addition, we would like to confirm that she will not receive any further shipments. We hope she is satisfied with our business and we would like to apologize for any inconveniences this may have caused.

Customer Response • Sep 18, 2020

(The consumer indicated he/she ACCEPTED the response from the business.)
Thank you very much for the explanation and resolution of this misunderstanding (complaint). You (the company) have restored my faith in finding honorable businesses. My understanding of what I read tells me that my account has been closed, no more shipments will be sent to me and the cost of the last order ($159.84) is being refunded to me. If all of this is correct, I accept this settlement and your apologies. Take care.

I want to send the order back for a refund. And stop billing my account for items I did not order. Order number ***.
I called number given and recording said this is a scam. This number is a different business. I want my money back.

Desired Outcome

Refund and return label

Control X Keto Response • Aug 31, 2020

After reviewing Ms *** 's complaint, we would like to apologize for the misunderstanding. We do not offer sample sizes and for this reason we allow our customers to try our full 30 day supply of product at only the cost of shipping and handling for a limited time of 14 days. Once your trial period expires, you are billed the retail price of the product. Because customer satisfaction is very important to us, we have refunded Ms. a total amount of $179.66 . Please allow 3-5 business days for this refund to process on to her bank account. In addition, we would like to confirm that her account with us was cancelled today, , therefore, she will not receive any further shipments. We hope she is satisfied with our business and we would like to apologize for any inconveniences this may have caused.

Customer Response • Sep 01, 2020

(The consumer indicated he/she ACCEPTED the response from the business.)

I ordered this as trial and there was no indication this was to be a continued subscription...no further obligation stressed.
Ordered on trial basis...stressed there was to be no further obligation. Oder placed 6/8/2020 *** Trial order came from 1510 Stickney Point Rd, Suite 406, Sarasota, FL 34231. I have received two more...unauthorized orders...from Control X Keto Sales, 8429 Lorraine Ranch FL 34202. Wanting to return these and request refund of any and all money. Have not been able to contact on phone.

Desired Outcome

Refund and sending no more of this product.

Control X Keto Response • Aug 31, 2020

After reviewing Ms ***'s complaint, we would like to apologize for the misunderstanding. We do not offer sample sizes and for this reason we allow our customers to try our full 30 day supply of product at only the cost of shipping and handling for a limited time of 14 days. Once your trial period expires, you are billed the retail price of the product. Because customer satisfaction is very important to us, we have refunded Ms. a total amount of $ 169.80. Please allow 3-5 business days for this refund to process on to her bank account. In addition, we would like to confirm that her account with us was cancelled today, , therefore, she will not receive any further shipments. We hope she is satisfied with our business and we would like to apologize for any inconveniences this may have caused.

This was one time offer only to pay shipping then another bottle arrives with a $69.95 deduction from my bank account never agreed to no number to cal
Order number XXXXXa3b40 the date on slip is 8-7-20 date shipped 8-10-20 I did not agree to any additional orders this was a 1 time thing only paying shopping and they got me for 69.95

Desired Outcome

A refund would be nice I'm sending product back

Control X Keto Response • Aug 31, 2020

After reviewing Ms ***'s complaint, we would like to apologize for the misunderstanding. We do not offer sample sizes and for this reason we allow our customers to try our full 30 day supply of product at only the cost of shipping and handling for a limited time of 14 days. Once your trial period expires, you are billed the retail price of the product. Because customer satisfaction is very important to us, we have refunded Ms. a total amount of $ 69.95. Please allow 3-5 business days for this refund to process on to her bank account. In addition, we would like to confirm that her account with us was cancelled today,8-31 , therefore, she will not receive any further shipments. We hope she is satisfied with our business and we would like to apologize for any inconveniences this may have caused.

I want to cancel this membership but I can't find a number or email to let anyone at this company know.
I originally got one bottle in May free and then 2 weeks later I was charged $80.00. I never wanted to receive another bottle but could not find any contact information for this company. It charged me again and I do not want this product anymore but don't know how to get a hold of the company.

Desired Outcome

I would like to cancel this and not be charged any further.

Control X Keto Response • Aug 31, 2020

After reviewing Ms *** 's complaint, we would like to apologize for the misunderstanding. We do not offer sample sizes and for this reason we allow our customers to try our full 30 day supply of product at only the cost of shipping and handling for a limited time of 14 days. Once your trial period expires, you are billed the retail price of the product. Because customer satisfaction is very important to us, we have refunded Ms. a total amount of $84.90 . Please allow 3-5 business days for this refund to process on to her bank account. In addition, we would like to confirm that her account with us was cancelled today, , therefore, she will not receive any further shipments. We hope she is satisfied with our business and we would like to apologize for any inconveniences this may have caused.

Customer Response • Sep 02, 2020

(The consumer indicated he/she ACCEPTED the response from the business.)
They responded and apologized. They also refunded me. Thanks for your help.

Ordered 1 bottle. It was stressed that it was a one time. Now received another shipment need refund,cancel order.
Ordered 1 bottle. It was stressed that it was a one time. Now received another shipment need refund,cancel order I ordered this off of tv from Kelly Clark Show. It's unbelievable that a celebrity would lend herself to a scam like this. It was stressed that it was a one time order. If this were legitimate they wouldn't make it so hard to find refund information and number. Now I received two bottles and was billed $159.84. I do not want a membership, I did not ask for these bottles. I didn't even use the first ones because they made my heart rate go sky high. They have made it impossible to even find a phone number so I can cancel and return.
Order # *** - Date 8/11/2020

Desired Outcome

All I want is my money back and cancel membership that I did not agree too. I can't even contact them because there is no number to be found anywhere. I need an address so I can return the two bottles I received today and the first one I ordered it was worthless.

Control X Keto Response • Aug 20, 2020

After reviewing Ms ***'s 's complaint, we would like to apologize for the misunderstanding. We do not offer sample sizes and for this reason we allow our customers to try our full 30 day supply of product at only the cost of shipping and handling for a limited time of 14 days. Once your trial period expires, you are billed the retail price of the product. Because customer satisfaction is very important to us, we have refunded Ms. a total amount of $159.84 . Please allow 3-5 business days for this refund to process on to her bank account. In addition, we would like to confirm that her account with us was cancelled today,8-20 , therefore, she will not receive any further shipments. We hope she is satisfied with our business and we would like to apologize for any inconveniences this may have caused.

Thank you

Customer Service

I have continually received this unwanted product.I sent a message in last package to discontinue. I have a bill for 84.90 in the mail today. HELP
I received yet another bottle of Keto today, August 17, 20 with a bill for $84.90. I sent the others I received with a note that I did not order this product to return to sender. They won't stop sending. What do I need to do?

Desired Outcome

Stop sending me this product which I did not order. I'm tired of putting it back in my mail box with return to sender on it. I will not pay this bill so they need to stop sending this immediately.

Control X Keto Response • Aug 19, 2020

After reviewing Ms ***'s complaint, we would like to apologize for the misunderstanding. We do not offer sample sizes and for this reason we allow our customers to try our full 30 day supply of product at only the cost of shipping and handling for a limited time of 14 days. Once your trial period expires, you are billed the retail price of the product. We dont show we've ever received the return from her, but because customer satisfaction is very important to us, we will refund Ms. a total amount of $ 169.80. Please allow 7-10 business days for this refund to proces, we are sending her a check. In addition, we would like to confirm that her account with us was cancelled today,8-19 , therefore, she will not receive any further shipments. We hope she is satisfied with our business and we would like to apologize for any inconveniences this may have caused.

Ordered 1 bottle. It was stressed that it was a one time. Now received another shipment need refund,cancel order
I ordered this off of tv from Kelly Clark Show. It's unbelievable that a celebrity would lend herself to a scam like this. It was stressed that it was a one time order. If this were legitimate they wouldn't make it so hard to find refund information and number. Now I received two bottles and was billed $159.84. I do not want a membership, I did not ask for these bottles. I didn't even use the first ones because they made my heart rate go sky high. They have made it impossible to even find a phone number so I can cancel and return.

Desired Outcome

All I want is my money back and cancel membership that I did not agree too. I can't even contact them because there is no number to be found anywhere. I need an address so I can return the two bottles I received today and the first one I ordered it was worthless.

Control X Keto Response • Aug 11, 2020

After reviewing Ms ***'s complaint, we would like to apologize for the misunderstanding. We do not offer sample sizes and for this reason we allow our customers to try our full 30 day supply of product at only the cost of shipping and handling for a limited time of 14 days. Once your trial period expires, you are billed the retail price of the product. Because customer satisfaction is very important to us, we have refunded Ms. a total amount of $ 159.84. The return address is on the packing slip of the order. Please allow 3-5 business days for this refund to process on to her bank account. In addition, we would like to confirm that her account with us was cancelled today,8-11 , therefore, she will not receive any further shipments. We hope she is satisfied with our business and we would like to apologize for any inconveniences this may have caused.

Customer Response • Aug 11, 2020

(The consumer indicated he/she ACCEPTED the response from the business.)
The matter was resolved to my satisfaction. I received the refund and membership was cancelled.

Received a package from control x keto 8429 Lorraine rd Lakewood fl .. I didn't order this product and there is no way to return it.
Order no. CEXXXXXAA1 date7 16 2020 ship 7 16 2020 item SK1 description spark keto price $79.95 qty 1 shipping $4.94 total $84.90

Desired Outcome

Refund and do not send again..

Control X Keto Response • Aug 10, 2020

After reviewing Ms ***'s complaint, we found her under the name of ***, we would like to apologize for the misunderstanding. We do not offer sample sizes and for this reason we allow our customers to try our full 30 day supply of product at only the cost of shipping and handling for a limited time of 14 days. Once your trial period expires, you are billed the retail price of the product. Because customer satisfaction is very important to us, we have refunded Ms. a total amount of $ 84.90. Please allow 3-5 business days for this refund to process on to her bank account. In addition, we would like to confirm that her account with us was cancelled today 8-10, , therefore, she will not receive any further shipments. We hope she is satisfied with our business and we would like to apologize for any inconveniences this may have caused. The address she listed in complaint is the return address for our products.

Customer Response • Aug 11, 2020

(The consumer indicated he/she ACCEPTED the response from the business.)
I am completely satisfied with the way the Revdex.com handled my complaint, the issue was handled in a swift and professional manner. The seller was courteous and handled the complaint as a professional business.

This company took $69.95 and $79.95 from my debit cardw/o my permission. They use deceptive advertising. I did not approve these amounts, only $4.95
I have already contacted my bank, and they are launching a dispute. I did not at first make the connection because they put their return name as Gravitas Keto on the shipping package. The UPS tracking number is XXXX XXXX XXXX XXXX XXXX XX.

Now that I know who took this money from my account, I will arrange to send their products back and get a refund. I will also check with my bank for a status report.

I am submitting this for the record. I'd appreciate your help in this matter if I am unsuccessful.

Desired Outcome

I want to send their products back. I did not authorize the payments shown above to be stolen from my debit card. And I want my money back. I have not opened either bottle. Something told me to not throw away the shipping envelope. I got suspicious of getting two bottles of supplements for $5.00. Their ads are misleading and deceptive. I had to cancel that debit card because at first I didn't know who took this money from my debit card. I do not trust them to put it back on my new debit card w/o stealing more money in the future. I want a check sent to me for the above stated amounts.

Control X Keto Response • Aug 19, 2020

After reviewing Ms ***'s complaint, we would like to apologize for the misunderstanding. We do not offer sample sizes and for this reason we allow our customers to try our full 30 day supply of product at only the cost of shipping and handling for a limited time of 14 days. Once your trial period expires, you are billed the retail price of the product. Because customer satisfaction is very important to us, we have refunded Ms. a total amount of 69.95 and 70.95 for a total of $140.90 , it has already been refunded to her credit card ending in Mastercard *** She will have to call her bank to get funds moved over if she's cancelled the credit card. The refund was already processed on 8-11-2020. Please allow 3-5 business days for this refund to process on to her bank account. In addition, we would like to confirm that her account with us was cancelled on 8-3 when she called in to cancel, therefore, she will not receive any further shipments. We hope she is satisfied with our business and we would like to apologize for any inconveniences this may have caused.

Need to change my zip code and no one is picking up the phone. My order number is ***
Need to change my zip code and no one is picking up the phone. My order number is *** correct address is *** Bronx NY 10451

Desired Outcome

Change my zip code 10451

Control X Keto Response • Aug 19, 2020

After reviewing Mr/Ms *** 's complaint, we would like to apologize for the misunderstanding. We do not offer sample sizes and for this reason we allow our customers to try our full 30 day supply of product at only the cost of shipping and handling for a limited time of 14 days. Once your trial period expires, you are billed the retail price of the product. I see in our notes that they did not receive the product in a timely manner... Because customer satisfaction is very important to us, we have already refunded Mr/Ms *** a total amount of $74.94 . Please allow 3-5 business days for this refund to process on to her bank account. In addition, we would like to confirm that her/his account with us was cancelled today,8-15 , therefore, she/he will not receive any further shipments. We hope she is satisfied with our business and we would like to apologize for any inconveniences this may have caused.

This is a SCAM! My daughter, *** purchased this product in March and has tried to cancel but email and phones are non responsive.
This is a trap and a scam! My daughter tried to cancel this order once she realized that it was an ongoing $84.90/month order but the system did not provide that opportunity. Since then she and I have tried to call or email but the call isn't answered and the email loops back to nowhere.
She tried to cancel by putting in my address

Desired Outcome

Order *** I want the $424.50 charges to date refunded to her account or a refund check sent. In addition I would like an additional $424.50 sent for her and my trouble. I also want to cancel this ongoing order and delivery. I want an apology letter sent to my daughter for putting her into an embarrassing situation. Send to ***, *** Narragansett, RI 02882

Control X Keto Response • Aug 07, 2020

After reviewing Ms *** complaint, we would like to apologize for the misunderstanding. We do not offer sample sizes and for this reason we allow our customers to try our full 30 day supply of product at only the cost of shipping and handling for a limited time of 14 days. Once your trial period expires, you are billed the retail price of the product. Because customer satisfaction is very important to us, we have refunded Ms. a total amount of $ 169.80 for 2 months supply. When she placed the order online she entered *** as her last name, we were finally able to find her,as this complaint was listed under "***" and she did call in on Aug 3rd to cancel, we normally only refund 1 month but in this case we have refunded 2 months subscriptions, even tho the product has not been returned and cancelled all subscriptions. Please allow 3-5 business days for this refund to process on to her bank account. In addition, we would like to confirm that her account with us was cancelled today, , therefore, she will not receive any further shipments. We hope she is satisfied with our business and we would like to apologize for any inconveniences this may have caused.

No response from the company regarding cancellation of auto ship.
Despite repeated attempts at canceling AutoShip and account, the company will not respond or answer their phone. Cancellation must happen this month and refund of current $160 order.

Desired Outcome

Cancel AutoShip and account and refund current order.

Control X Keto Response • Aug 10, 2020

After reviewing Ms ***'s complaint, we would like to apologize for the misunderstanding. We do not offer sample sizes and for this reason we allow our customers to try our full 30 day supply of product at only the cost of shipping and handling for a limited time of 14 days. Once your trial period expires, you are billed the retail price of the product. Ms *** did notify our office on 5-23 to cancel all orders, it was our mistake that orders shipped out after that. "05/23/20 9:10am
cx emailed for cancellation request" Because customer satisfaction is very important to us, we have refunded Ms. a total amount of $204.82 for all the product that was shipped to her after that date. Please allow 3-5 business days for this refund to process on to her bank account. In addition, we would like to confirm that her account with us was cancelled on 7-31 when she called in , therefore, she will not receive any further shipments. We hope she is satisfied with our business and we would like to apologize for any inconveniences this may have caused.

I ORDERED THIS "FREE" PRODUCT, 30 DAY SUPPLY, FOR A SHIPPING CHARGE OF $5.95. INSTEAD MY BANK WAS DEBITED $79.95, THEY REFUSE TO TAKE BACK-UNOPENED!
IN ADDITION TO REFUSING TO ACCEPT THE UNOPENED PACKAGE, STILL IN THE ORIGINAL PACKING THEY SHIPPED IT TO ME IN, THEY HAVE NOW SENT ME AN ADDITIONAL SHIPMENT OF THEIR PRODUCT AND WHEN I CONTACTED THEM THEY CLAIM THAT IT IS A RECURRING ORDER WHICH I WAS UNAWARE OF AND DEFINITELY DO NOT WANT! THEY HAVE AGREED TO ACCEPT THE 2ND BOTTLE BACK AND I AM SENDING IT TODAY BUT THEY CLAIM IT IS TOO LATE FOR THEM TO ACCEPT THE FIRST BOTTLE BACK EVEN THOUGH I MADE IT CLEAR THAT IT IS STILL IN THE ORIGINAL PACKAGING! THEY ARE CLEARLY ENGAGING IN DECEPTIVE MARKETING PRACTICES, AS I WAS NOT INFORMED THAT THERE WOULD BE A CHARGE OTHER THAN THE $5.95 SHIPPING CHARGE FOR THE FIRST ORDER OR THAT THERE WOULD BE A MONTHLY SHIPMENT TO ME! PLEASE HELP!!!

Desired Outcome

I WOULD LIKE A REFUND OF THE $79.95 CHARGE FOR THE FIRST SHIPMENT! I WILL BE RETURNING THE SECOND SHIPMENT AND THEY HAVE ASSURED ME THAT THEY WILL REFUND THAT MONEY UPON RECEIPT OF THE ITEM!

Control X Keto Response • Jul 29, 2020

After reviewing Ms ***'s complaint, we would like to apologize for the misunderstanding. We do not offer sample sizes and for this reason we allow our customers to try our full 30 day supply of product at only the cost of shipping and handling for a limited time of 14 days. Once your trial period expires, you are billed the retail price of the product. Because customer satisfaction is very important to us, she has assured us that she will return the other bottle so we have refunded Ms. for both, a total amount of $ 69.95 and $79.95 . Please allow 3-5 business days for this refund to process on to her bank account. In addition, we would like to confirm that her account with us was cancelled on 7-27 , therefore, she will not receive any further shipments. We hope she is satisfied with our business and we would like to apologize for any inconveniences this may have caused.

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Address: 1510 Stickney Point Rd STE 406, Sarasota, Florida, United States, 34231-3718

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