Costway

Hi Revdex.com Team,Thanks for reaching out.I am [redacted] from Costway.We are sorry for the inconvenience brought to our valued customer, [redacted].For this case, we issued a partial refund (30%) on 1/10/2018, and now, we will contact Overstock to issue the rest money of this order.Any...

problem regarding this issue, please feel free to contact us.Best regards,[redacted]

Dear Revdex.com of the Central California,we have resend the new item to customer to help solve that problem.Thanks for your message here.Best regards![redacted]

Dear customerOur phone number is [redacted] and actually the package has been shipped out via UPS which tracking number is [redacted].Please have a checkThanks

Dear customer ,Sincerely sorry for all inconvenience.We just cancel the order and issue the full refund to you.Pls check your original payment account 2 days later.Happy holidays![redacted]

Dear Revdex.com of the Central California,Thanks for your message.When we see the package lost, we have send the message to customer and mean to issue the full refund here.But it seem customer not receive the message.Now we will just issue the full refund to customer to help solve that problem.And we will...

change way to contact the customer to inform the full refund issued.Best regards![redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me. Thank you.

thank you for your message for the walmart order [redacted]2136(Complaint #12579569)the customer have agree to keep the item with $120 refund and we have issue the refund to the customer Best regards.[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12159559, and find that this resolution is satisfactory to me.I am wondering if they will be mailing a check? Or how they will issue the refund?Thank you for your help!

Will contact the customer to process the return

Dear [redacted] for the [redacted] order [redacted] the item was lost during pick up.and we haev issue the full refund to the original payment account of the customerBest regards.[redacted]

Dear Revdex.com, we have contact the [redacted] by his email address :[redacted].We will help solve that problem asap.Thanks for your all information here.Best regards![redacted]

Thanks for your message.We are so sorry for the inconvenience caused here.Sorry we could not find relevant information under the name and the email address right now.Our company has many different online stores on different platforms, and we have many different wholesalers in every online...

store. Thus we need to check in which store you bought for this item and  forward your messages to the store to help you to get this resolved.Do you have the receiver's full name? Order number Or the tracking number via UPS of the original package? We need to locate your order to help you on this.Your understanding will be highly appreciated.Waiting for your reply.Kind regards,[redacted]

Dear [redacted]Thanks for your message.We will contact the Dawn  Blyeth directly to help solve that problem asap.Best regards![redacted]

Dear customer,Thanks for your message.We are so sorry for the inconvenience caused .Sorry we could not find relevant information under the name and the email address right now.Do you have the receiver's full name? Order number Or the tracking number via [redacted] of the original package? We need to...

locate your order to help you on this.Your understanding will be highly appreciated.Waiting for your reply.Kind regards,[redacted]

Thanks for your message.We are sincerely sorry for the inconvenience caused .Sorry we could not find relevant information under the name and the order number right now.Do you have  the tracking number via UPS of the original package? We need to locate your order to help you on this.Your...

understanding will be highly appreciated.Waiting for your reply.Kind regards,[redacted]

Already refunded on 12/14Thanks

Hi,   We have received your claim. However, through the information that you have given us, we still cannot find any order related to the customer.  Could the customer offer more detail information of the order, such the receiver's name of the order, the tracking number of the order and so...

on.Such as, in which marketplace that he had bought the item and what is the shop's name ?   -- Kind regards, Costway Customerservice

Hello,thank you for your message. Here is this customer's name:[redacted] Here is this customer's email address:[redacted] the order number of this customer in sears is :[redacted] Hope this can help you. We have refunded for this customer yet,we do not know why this customer did not...

receive the refund,you need to contact the sears for more details maybe there is something wrong with their payment account. Best regards. [redacted]

already refunded.

Dear  Revdex.com of the Central California,Thanks for your message.We just check we replyed to customer and issue the full refund to help here.The problem has been solved now.Have a nice day![redacted]