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Craftsmen Home Improvements, Inc.

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Reviews Craftsmen Home Improvements, Inc.

Craftsmen Home Improvements, Inc. Reviews (92)

Craftsmen just completed a full install of all 15+ windows in my home using MN company Hayfield windows. Their service was great! From the start, when the sales rep came for the in-home estimate, through finish, when I had a couple of issues they addressed promptly and professionally. Before choosing Craftsmen I obtained estimates from other companies. Compared to the other companies, my level of comfort was much greater with Craftsmen, and combined with their estimate coming in lower than the others, I opted to work with them and do not regret the decision. My home has steel siding, and I worried about this with getting new windows. In fact, one of the other companies I looked into using had an entirely different plan to install with steel siding which sounded like they were going to do a hack job on my house. Craftsmen did a great job with installing the windows with the existing steel siding – I couldn’t be happier. Communication with the main office was good throughout the process. After the windows were installed I noticed an issue with the trim and Craftsmen made good on the issue by reinstalling all new trim at no cost. There were also scratches on the edges of many of the screens – Hayfield and Craftsmen worked with me to remanufacture every screen and they are great. I feel that I got a high quality product expertly installed. I also feel comfortable that if anything were to arise in the future, with Craftsmen being an established business, and with the way they stood by their work already, I’ll be able to work with them to get questions answered and assistance.

I hired Craftsmen Home Improvements to replace the existing siding, soffits, fascia, gutters and downspouts. They also removed two balconies and installed new custom made aluminum balconies (including all of the structural framing to support the balconies). They installed new James Hardie siding, aluminum soffits and fascia, and seamless gutters and downspouts (with leaf guards).
I couldn't be happier with how the process went from start to finish. My first contact was with Tim from Craftsmen and he was really great to work with. He did the bidding and all of the carpentry work associated with the new balconies. Tim took a complicated task and made it look easy. Pat and Beto ran the siding crew and they were really great as well. I am a real estate lawyer for a very large commercial developer and I have worked with a ton of contractors on very large projects. I can honestly tell you that Craftsmen is a phenomenal company and I will definitely be doing business with them in the future.

My house needed a new roof...BADLY. I was talking to an almost complete stranger who said he had someone who did some roofing work for him that he was pleased with, and that is how I connected with Craftsmen. My general assumption of contractors had always been that they are just out to get your money. From the moment Jim pulled into my driveway to take a look at what was needed I knew I was wrong. Jim immediately put me at ease and gave me the confidence that Craftsmen was here to take care me and my needs first and foremost. He took the time to understand my specific situation, did a thorough review of my house and gave me all the information I needed to make an informed decision. He explained the benefits of all the products he wanted to use, explained the methods and reasons behind everything he was recommending. I was especially pleased when he gave me the final estimate and it was right in my budget. From my first interaction with craftsmen I knew I was in good hands.
After we decided to move forwarded I was passed over to the scheduler who took the time to introduce herself and explained the rest of the process. All through the process she kept me up to date on scheduling, she took care of everything from ordering the dumpster to scheduling delivery and pulling the permits. All I needed to do was pick a roof color. I never needed to worry about no knowing what to expect and when to expect it.
The day the work was done the crew arrived and knew exactly what was needed and set straightway to work. The foreman introduced himself and made sure that I didn't have any questions or concerns and I was confident right from the start that he and his crew knew their stuff and would do a great job. The crew was courteous and considerate and respectful. They truly had everything under control and again, all I needed to do was sit back and remind the cat the world was not coming to an end. At the end of the day they let me know what was left to do and when I could expect them back and they were right on time and I no worries about leaving for the day with my house in their capable hands.
When all was said and done the only reason I knew they had been there was the new roof. The yard was completely clean, there were no nails in the driveway. The dumpster was gone, ALL the debris was cleaned up and there was no damage to the house or the landscaping or anything at all. it was if they waved a magic wand and the house was done.
I absolutely love my new roof, it looks great, everything was done correctly and done well. I no longer fear the rain. If anyone asks I will certainly refer Craftsmen Home Improvements and they will certainly be at the top my list for my next project. I recommend them with no reservations at all.

We recently had storm damage to our roof. Since we had previous work done by Craftsmen Home Improvements, we knew they would be the best company to hire for a new roof. Our first contact was Jim and he visited our home the same day we called Craftsmen Home Improvements. He helped us to choose our shingles and also gave us details about the company, products, and staff that would be working with us through the roofing process.
Our second contact was Maria and she was very helpful in providing information about when the roofing crew would arrive. Maria also kept us informed as to the local roofing inspector who would complete the final step of approving the roof replacement.
When the roofing crew and supervisors arrived to work on our roof, they answered all our questions and completed the work in one day. They cleaned up all debris from the job leaving us with a beautiful new roof.
Craftsmen Home Improvements, Inc. provides quality service through their employees. The salesman, office staff, as well as roofing crew, and supervisors, are experts in what they do. We are very happy with the quality of their work and highly recommend them to everyone we know.

Craftsmen was a great company to work with, and I intend to use them in the future. They did an excellent job communicating their steps and timing, and always notified me ahead of time if anything changed. Communication, reliability and quality are all things that come to mind when thinking about Craftsmen.

CHI was very easy to work with. From the first meeting, while I was waiting my turn, during the roofing, and even after the roofing was done the communication was very good and the process was easy. I am very happy with the quality of the work and I would recommend them to family and friends.

Working with Craftsmen Home Improvements has been a pleasure, starting with the quoting process right through installation. They were very competitive on pricing. The quality of the installation was excellent. The people were all professional and demonstrated strong customer service throughout. We have worked with our share of challenging contractors and our experience with Craftsmen has been excellent. I recommend that you include Craftsmen on your short list of contractors for your next home improvement project.

We were very happy with the team at Craftsmen Home Improvements from start to finish. The sales person was knowledgeable about the various window products and replacement installation options. CHI offered a number of quality products at competitive prices. The sales person also had some good suggestions for changing the configuration of certain windows. We were replacing almost all the windows and doors in our house, and they sent a large installation team that did a great job and finished ahead of schedule. They worked with us on a couple of special requests during installation, and made sure we were happy with the results. I highly recommend Craftsmen Home Improvements.

My experience with Craftsmen Home Improvements was excellent from start to finish. I really appreciated, Maria, the project coordinator. We had constant communication, which was very helpful because I had so many questions being that this was my first time having a roof job performed. The crew was awesome as well. The lead roofer, Elmer, was a very kind and so was the whole crew. The roof looks great! They were also very nice to let me throw a bit of my own construction debris into the dumpster - I saw on some quotes with other roofers that they don't allow that. I really believe that I got one of the best roofing companies and I'd recommend them to anybody.
My selection process:
I received a few quotes from roofers and Craftsman was right in the middle. Craftsman offered a lifetime warranty on WORKMANSHIP. None of the other roofers had that offer. So when you factor that in, I think they were the best value. In addition, they had great reviews on Angie’s list, so I felt comfortable selecting them and I’m glad I did.

I called Craftsmen to have my roof inspected after a storm. Tim came out and did a great job!

Craftsmen Home Improvements did a great job on our new roof. They explained everything in detail before they started and followed that plan completely. From notifying us of start date to final correspondence. The crew was wonderful, worked quickly and efficiently and got the job done beautifully. Our yard looked better when they left than before they started. I highly recommend Matt, Elmer and their crew for replacing your roof.

Craftsmen Home Improvement did a great job installing our patio door. Their price was fair. In fact they gave me a nice Angie's list member discount. They usually do not do such a small project. But since they previously installed my roofing (Great job!!!), they did it. Because they did such a great job and were so helpful on my roof, they were my go to company. In fact after some brief discussion I ordered their recommended fiberglass door. They arrived promptly and worked closely as a team. They also fixed my rotting subfloor near the door. After the install the screen door was one quarter inch too low. They arranged to have the rep fix it. Discount for review.

Craftsmen did a terrific job. Extremely professional. Quality work. Great communication. Super efficient and nearly perfect clean up. Removed and replaced our entire roof in about 7 hours.

The new siding looks beautiful. The crew did a great job, they put in long days to get the job done as quickly as possible, and they were thorough in getting the job done right. They were always courteous and professional, and the whole process was less disruptive to our lives than expected.

Representative promptly visited the house in late February, immediately diagnosed why the roof was leaking and recommended replacing all the shingles. Started the job less than a week later, when weather permitted (i.e. snow had melted). The crew was very polite and considerate, answered all my questions, and very efficiently stripped off the old shingles and replaced with high quality replacement shingles that look a thousand times better. Crew came back two additional times to finish the roof because the job was interrupted by weather and the need to rebuild the chimney. Each time I received courtesy calls from the coordinator telling me when the crew would arrive. The crew left the lawn spotless after each visit.
This workers for this business are superbly skilled, very courteous and extremely conscientious. The cost was very reasonable. I would recommend (and in fact have recommended) them with enthusiasm to friends and co-workers for any roofing job .

Overall very pleased with service and experience. By far the best communication and follow through compared to the three other quotes and several other calls. Everyone was friendly and addressed things extremely promptly. No headaches and fair price. Plan to use them for our next set of windows and perhaps other work.

Our experience with Craftsmen Home Improvements, Inc (CHI) was wonderful. This was the largest home improvement project my wife and I have ever done. We spent considerable time researching and vetting multiple companies in advance of making a decision to move forward with one. Our project consisted of multiple components including new siding ([redacted]), four replacement windows ([redacted]), new fascia, soffits, gutters and window trim. Every step of the way from the initial consultation through the project completion we felt like a valued customer. Any concerns or questions we had were immediately addressed leaving us at ease. CHI’s pricing and quote was competitive and fair. The onsite crews including the foreman’s were extremely professional and polite. They did a great job minimizing any impact we or our neighbors experienced during the actual work. The CHI crew also did a fantastic job cleaning up the job site at the end of each day. Our house looks brand new and we’ve received many compliments from family, friends and neighbors. We couldn’t be happier or more pleased with our decision to utilize CHI for our home improvement project. We would recommend CHI to anyone looking to do a new siding, windows, trim or gutters project.

We recently purchased an old 1920's Bungalow home. While the interior was rich with the built-ins and woodwork, sadly the exterior was lacking its luster. After consulting CHI and other companies, I went with the best company. I am so glad I did. CHI is a one-stop shop for the consumer. My house needed a new roof and gutters and siding. CHI does it all. Each crew is knowledgeable and courteous a joy to work with. The roof was installed in one day! How great is that? The siding crew is awesome as well. I chose Hardie siding and the crew installed it perfectly. Everyone I have dealt with has been courteous and wonderful to work with. They treat the customer like royalty. I've never received that from any other company. I can't say enough about them. This has been a great experience for me and I highly recommend them to anyone needing home improvement. Like their name says, they are Craftsmen that will definitely improve your home.

I was very happy with every aspect of their work. Very clean, fast, and affordable. The workmanship was also very professional. Highly recommend!!

CHI installed new siding for us and did a fantastic job. They were professional, courteous, did timely work and our siding looks great!

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