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CreationsRewards.net Reviews (70)

• Jan 07, 2021

Redeem points
Here I will let you see and you will understand the reason why I am here Here you will find the rewards you have requested, including fulfillment date and status. This list only shows rewards requested within the last 180 days.
Order Number Date Requested Description Status
163647 09/10/2020 $10 PayPal Pending
163542 08/27/2020 $10 PayPal Pending
Why am I not getting paid? Please make this right. My PayPal is waiting for you to send it, so please do so I tried calling the numbers below, but here I am HELP me out.

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, ***

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, *** ***

Hi,In response to a complaint letter we have received, we are responding on May 26th in regards to the complaint[redacted] states that she has had several gift card redemptions that were not processed and/or not receivedWe fulfill gift cards on the third month after the requestFor example, a redemption requested in February would be sent in May.I have reviewed [redacted] account, and show that she appears to be referencing three gift card redemptions showing a processed date of March 22, that she did not receiveI have researched these three gift cards, and they will be resent to her email address within the next hoursThe total of these gift cards is $25.For her other pending redemptions, which have not been processed yet, we expect to have redemptions requested through February 29th processed on or around May 30thWe appreciate her patience very much, but this is our current processing schedule at this timeWe’re working to shorten our processing timeframes over the course of this year.If [redacted] does not agree with our fulfillment practices, she can choose to unsubscribe from our website.We believe that this inquiry has been resolved in a professional manner and in accordance with the CreationsRewards.Net Terms of Service Agreement to which [redacted] has agreed to upon registering for our website If you have any further questions regarding this complaint, please do not hesitate to contact meSincerely, [redacted] B [redacted]

Hi,In response to a complaint letter we have received, we are responding on July 10th in regards to their complaint[redacted] states that her points were redeemed for [redacted] in the amount of $ Our policy is to process redemptions within to weeks; however, we have had slightly longer delays at this time Her redemption was requested in April of 2015.I have reviewed ***’s account, and show that the request will be processed within the next to weeksWe had already informed [redacted] of this, and she did not agree with our policy or response.We believe that this inquiry has been resolved in a professional manner and in accordance with the CreationsRewards.Net Terms of Service Agreement to which [redacted] has agreed to upon registering for our website If you have any further questions regarding this complaint, please do not hesitate to contact me.Sincerely,Chris B [redacted]

Hi,We apologize for the delay regarding our response [redacted] has received her June gift card redemptions as of todayWe process gift cards within weeksFor example, requests in June were processed in SeptemberI also show her outstanding [redacted] redemption was also sentWe've been in contact with Donna directly, and are unsure why a complaint was filed since we provide her accurate information when asked about the status.I show one more redemption pending from JulyThis will not be sent until on or around October 20th, which is within our week processing time window for gift cards.Sincerely,Chris B [redacted]

Hi,In response to a complaint letter we have received, we are responding on May 10th in regards to the complaint[redacted] states that she has had several gift card redemptions that were not processed and/or not receivedWe fulfill gift cards on the third month after the requestFor example, a redemption requested in February would be sent in May.I have reviewed [redacted] ’s account, and show that she appears to be referencing three gift card redemptions showing a processed date of March 22, that she did not receiveI have researched these three gift cards, and they will be resent to her email address within the next hoursThe total of these gift cards is $85.For her other pending redemptions, which have not been processed yet, we expect to have redemptions requested through February 29th processed on or around May 20thWe appreciate her patience very much, but this is our current processing schedule at this timeWe’re working to shorten our processing timeframes over the course of this year.If [redacted] does not agree with our fulfillment practices, she can choose to unsubscribe from our websiteIn reviewing her account, I show that she has always received her redemptions, and we provide her with information when she contacts us via our customer care channels.We believe that this inquiry has been resolved in a professional manner and in accordance with the CreationsRewards.Net Terms of Service Agreement to which [redacted] has agreed to upon registering for our website If you have any further questions regarding this complaint, please do not hesitate to contact meSincerely, [redacted] B [redacted]

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

Hi, We are responding to the complaint dated November [redacted] has filed several complaints in the past regarding our rewards programI reviewed [redacted] account, and show no transactions since January of We are sorry to hear that the account was marked as inactiveTo be defined as an active member of CreationsRewards, a member must earn at least point within a six month period, from "revenue" areas of our websitePoints earned from Daily Trivia, Bonus Points, or any item in the "win" or "promo" areas do not count toward keeping your account activeYou must earn points in other areas of our website to be considered active on CreationsRewardsMembers that do not earn at least "revenue" point within six months will forfeit their entire point balance, including any pending redemptions, if anyInactive accounts cannot have point balances and/or pending redemptions reinstatedThe point balance will be reset to This is in accordance with our Terms of Service Agreement, to which [redacted] has agreed to when registering for our rewards programOur Terms of Service Agreement can be accessed at: http://www.creationsrewards.net/terms-of-service We apologize for any inconvenience, but this is our active account policy

Hi,In response to a complaint letter we have received, we are responding on November 6th in regards to the complaint[redacted] states that she has had several redemptions that were not processed and/or not receivedI have reviewed [redacted] account, and we will be sending her a [redacted] e-gift card in the amount of $on November 6th.In regards to the August redemption for a $gift card, this is not expected to be processed until later this month per our fulfillment policyIf [redacted] desires to close her account before this gift card is sent, she will forfeit this redemption request.If [redacted] does not agree with our fulfillment practices, she can choose to unsubscribe from our websiteIn reviewing her account, I show that she has always received her redemptions, and we provide her with information when she contacts us via our customer care channels.We believe that this inquiry has been resolved in a professional manner and in accordance with the CreationsRewards.Net Terms of Service Agreement to which [redacted] has agreed to upon registering for our website If you have any further questions regarding this complaint, please do not hesitate to contact meSincerely,Chris B [redacted]

Hi,In response to a complaint letter we have received, we are responding on June 6th in regards to their complaint[redacted] states that his points were redeemed for [redacted] in the amount of $ Our policy is to process redemptions within to weeks; however, we have had slightly longer delays at this time His redemptions were requested in January of and May of 2015, respectively.I have reviewed [redacted] account, and show that the January request will be processed within the next to weeks, at mostThe May requests will not be processed until on or around August 20, 2015.We believe that this inquiry has been resolved in a professional manner and in accordance with the CreationsRewards.Net Terms of Service Agreement to which [redacted] has agreed to upon registering for our website If you have any further questions regarding this complaint, please do not hesitate to contact me.Sincerely,Chris B [redacted]

Hi,In response to a complaint letter we have received, we are responding on November 6th in regards to the complaint[redacted] states that she has had several redemptions that were not processed and/or not received.I have reviewed [redacted] ’s account, and show the [redacted] redemptions she is inquiring about were processed on October 30th, totaling $20.In regards to the [redacted] Gift Card in the amount of $5, this was processed on August 14th and our system shows that she has already spent this gift card.There are no other outstanding redemptions in [redacted] ’s account.If [redacted] does not agree with our fulfillment practices, she can choose to unsubscribe from our websiteIn reviewing her account, I show that she has always received her redemptions, and we provide her with information when she contacts us via our customer care channels.We believe that this inquiry has been resolved in a professional manner and in accordance with the CreationsRewards.Net Terms of Service Agreement to which [redacted] has agreed to upon registering for our website If you have any further questions regarding this complaint, please do not hesitate to contact me.Sincerely,Chris B [redacted]

Hi,In response to a complaint letter we have received, we are responding to the complaint today, December 30th, 2014.For a brief overview of our program, CreationsRewards is an online rewards program where members earn points for shopping online and completing offersMembers can redeem points for gift certificates to a wide range of redemption partners we offer[redacted] states that his redemption requests were not yet processedI would be more than happy to review his account and propose a resolution to his issue; however, I cannot locate an account under the email address listed in the complaint: [redacted] In order to assist [redacted] , I will need his CreationsRewards account email address.For the redemption time frames he listed, we have not yet processed September redemptions as we are currently experiencing a backlog of requestsWe are processing requests in the order in which they were receivedSince [redacted] has complained about the timeliness of his redemptions, we can evaluate sending them sooner, but without his account email address, I cannot look up anything pertaining to his account at CreationsRewards.Sincerely, [redacted]

Hi,In response to a complaint letter we have received, we are responding on January 8th in regards to their complaint.For a brief overview of our program, CreationsRewards is an online rewards program where members earn points for shopping online and completing offersMembers can redeem points for gift certificates to a wide range of redemption partners we offer[redacted] states that his points were redeemed for a gift card in the amount of $ Our policy is to process redemptions within to weeks; however, we have had slightly longer delays at this time [redacted] ’s redemption was requested on October 30thWe are still within our to week windowWe project October gift card redemptions to be fulfilled on or around January 20th[redacted] also states that he submitted emails to us, but nobody responds to himCreationsRewards policy is to respond to each and every email sent to our customer service address, which is [redacted] It is possible that [redacted] ’s email provider is placing our responses in his junk/spam folder which could be why he never read our responses to his requestsAs an alternative, if using our online ticketing system, each email submission via this form is given a numberThis number can be used to look up the support ticket information via our website, where our replies will also be present.We believe that this inquiry has been resolved in a professional manner and in accordance with the CreationsRewards.Net Terms of Service Agreement to which [redacted] has agreed to upon registering for our website If you have any further questions regarding this complaint, please do not hesitate to contact me.Sincerely, [redacted]

Hi,We have reviewed the complaint, and will process this member's gift certificates within the next hours Sincerely,CreationsRewards Customer Care Team

Hi, In response to a complaint letter we have received, we are responding on August 8th in regards to the complaint*** states that her account had its points removed on July 1stUpon researching her account, we show that the points were removed due to account inactivity, per our Active
Account PolicyTo be defined as an active member of CreationsRewards, a member must earn at least point within a six month period, from "revenue" areas of our websitePoints earned from Daily Trivia, Bonus Points, or any item in the "win" or "promo" areas of our website do not count toward keeping an account activeA member must earn points in other areas of our website to be considered active on CreationsRewardsMembers that do not earn at least "revenue" point within six months will forfeit their entire point balance, including any pending redemptions, if anyInactive accounts cannot have point balances and/or pending redemptions reinstatedThe point balance will be reset to If *** were to earn points from other areas of our website, such as our Daily Surveys or Videos area, her account would not go inactive as long as she earned point from these areas at least once every six monthsOur Terms of Service Agreement can be accessed at: http://www.creationsrewards.net/terms-of-service We apologize for any inconvenience caused, but this is our active account policy, which is clearly outlined in our Terms of Service AgreementWe believe that this inquiry has been resolved in a professional manner and in accordance with the CreationsRewards.Net Terms of Service Agreement to which *** has agreed to upon registering for and using our websiteIf you have any further questions regarding this complaint, please do not hesitate to contact meSincerely, Chris B*** ***

Complaint: ***
I am rejecting this response because:Yeah, I just read their lame, inane, troll response just now but I did not receive an email from The Revdex.comI just did a complete and thorough search of my email account and there is not an email from your Revdex.com at 6:A.M. Wednesday November I am extremely serious about this complaint therefore any email from the Revdex.com would get a responseI would like this response added to the complaint and published for other consumersCreationsRewards is a troll site and their emails are not CAN-SPAM compliantChris B*** is a failure and his fail site (if you want to call it a site) spams users that left the site because they cheat users out of points rightfully earnedI will be filing a complaint with the New ersey State Attorney General. The question that needs to be asked and what makes CreationsRewards a troll spam site is why in the world would I just all of sudden start receiving unsolicited emails from CreationsRewards? I am not and will never ever be a member of that fail site ever again so how did I end up back on their mailing list? And why after repeatedly telling them to remove me did they continue to spam me? CreationsRewards is garbage and I am going to bring this stench to the attention of everyone
Regards,
** ***

Hi,In response to a complaint letter we have received, we have contacted the customer on December 6th in regards to their complaint.For a brief overview of our program, CreationsRewards is an online rewards program where members earn points for shopping online and completing offersMembers can
redeem points for gift certificates to a wide range of redemption partners we offer.*** states that their points were redeemed for *** *n the amount of $5. Our policy is to process redemptions within to weeks; however, we have had slightly longer delays at this time. ***’s redemption was requested on October 17thWe are still within our to week window.The hour clause that *** states is misunderstoodOnce a redemption is processed, the member’s account will show the date of processingIt is this date that begins the hour clockIt does not begin when the member initiates their redemptionThat window is to weeks.I have reviewed ***’s account, and as a good faith effort, we will release the redemption earlyIt has now been processed and sent to their *** account.We believe that this inquiry has been resolved in a professional manner and in accordance with the CreationsRewards.Net Terms of Service Agreement to which *** has agreed to upon registering for our website. If you have any further questions regarding this complaint, please do not hesitate to contact me.Sincerely,*** ***
***

Hi, In response to a complaint letter we have received, we are responding on July 10th in regards to their complaintFor a brief overview of our program, CreationsRewards is an online rewards program where members earn points for shopping online and completing offersMembers can redeem points for
gift certificates to a wide range of redemption partners we offer*** states that he requested a redemption on our website during the month of MayOur policy is to process redemptions within to weeks from the date of redemptionMay redemptions will begin to be processed on or around August 20th*** is confused on the “hour” policyThe hour reference is for the time his account would show that the redemption is processed for the redemption to be received in his *** accountThis does not imply that redemptions submitted are processed within hoursI have attempted to research ***’s account to obtain specific information in regards to his complaint letter, but show that he has since unsubscribed from our website, so I am unable to access any of his account information, as once an account is unsubscribed, all data associated with it is removed from our systemsWe believe that this inquiry has been resolved in a professional manner and in accordance with the CreationsRewards.Net Terms of Service Agreement to which *** has agreed to upon registering for our websiteIf you have any further questions regarding this complaint, please do not hesitate to contact meSincerely, Chris B*** ***

Hi,In response to a complaint letter we have received, we havecontacted the customer on November 20th in regards to their complaint.For a brief overview of our program, CreationsRewards is anonline rewards program where members earn points for shopping online andcompleting offersMembers can redeem
points for gift certificates to a widerange of redemption partners we offer.*** states that her points were redeemed for ***lredemptions in the amount of $25. Ourpolicy is to process redemptions within to weeks; however, we have hadslightly longer delays at this time.I had to research *** issue in-depth as she had alreadycancelled her account with our websiteAfter pulling redemption logs, I showthat we did fulfill her redemptions and they were successfully sent to her***l accountWe are sincerely sorry for the delays, but are glad that ***did receive the redemptions that she requestedWe’re doing our best to catchup on all redemption requests.We believe that this inquiry has been resolved in aprofessional manner and in accordance with the CreationsRewards.Net Terms ofService Agreement to which *** has agreed to upon initially registering forour website. If you have any further questions regarding this complaint, please do not hesitate to contact me.Sincerely,*** ***

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Address: 116 S 19th Ave, Manville, New Jersey, United States, 08835-1634

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