dealsmachine.com

Todo correctoRápido, buen producto y buen precioCuidado si miráis el precio en euros, por que el cambio no es actual, y ellos cobran en dolares (hay un margen de un % aproximadamente) All rightFast, good product and good priceCarefully If you look the price euros, because the change is not current, and they charge in dollars (there is a margin of approximately 10%)

Complaint: [redacted] I am rejecting this response because: After all the information I have provided on many occasions, ahappydeal.com has still not provided me with even an address to return my item Their response is polite yet not informative I want to be sure that this tablet will be sent to the correct location for processing and they will return a new one back to my address All I have is my confirmation number from the order, and my ticket number So, please provide me with an address to ship the tablet I will include my ticket number, my confirmation order number, and a letter reminding them that this was a malfunctioning tablet They also mentioned that it has been over a month, which is now true because they failed to ever respond to my phone calls or emails, until now Sincerely, [redacted]

Electronic product at deal priceGood experienceGreat productshighly recommended++++++

"Good shop! Several times made an order in this store spare parts for RC toysGood choice, value for moneyI liked the fact that photos do before sending the parcelIt is very convenientI would recommend this Store"

Dealsmachine is best in anyway fast delivery,great deals at affordable price,good ce,my safe online shopping haven

Dear [redacted] Thank you for taking your time to write your reviewWe really appreciate the feedbackFirst, I want to offer my sincerest apologies to the inconvenience If the items are defect, customer can send back to us to repair it, exchange it or refund it to a good one in months after he get the item according the regulation of our companyI sent an e-mail to you again.I would highly grateful if you can check your e-mail and give me reply,I will do my best to solve this issue for you.Once again, we are sincerely sorry about the inconvenience that we caused and hope to get your understandWe value your patronage and wish to continue serving you in the best way possible Thank you for your kind understand and support Best Regards ***

I ordered some Items from Dealsmachine.com everything went so smoothly and received the items as described, not to mention their most competitive pricesDelivery time was between three to four weeks which is very for a free shipping from China, The other good thing about this online company that they keep you informed about your item from the time you buy it until it reaches the shipping company This is my experience hopefully readers will find it helpful

Dear customer Thank you for notifying us of your complaintWe strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer Regarding your order, we can help to change but please return to us and pay freight because it has passed a month; or we can refund you full price of product and please return to us item We would be grateful if you could please continue your communication with us in your support ticket(s), so that we can work together to reach an acceptable solutionWe are committed to assisting every customer at any timeMany thanks ***Ahappydeal Service [redacted]

Thank you for this recent message I checked this information you sent to us,first of all,please accept our sincerely apologize.We are so sorry for this additional inconvenience.I sent an e-mail to our customer,for this issue,we will offer the return address,then he/she can return it back to us for repair.If he/she do not want to keep this item,we also can offer refund.Once again,sorry for this trouble This is reply to [redacted] : Dear [redacted] Thank you for placing your order with us I have already sent the return address to your e-mail account,you can check it and reply me.For the damaged or wrong item,you can return or keep it,we also can arrange the refund or resend.Before I sent this e-mail,our colleague contacted you so many times,until now still waiting for your reply.Please check your e-mail,hope we can solve this issue together If you have any other issues,please don't hesitate to contact us Best Regards ***

I'm here to share my great experience and my 100% satisfaction with the best website shopping ever, the Dealsmachine,com I've tried other online shopping website (chineese website shop) but the best of them is dealsmachine, until now i've bought more than 800usd, ( and it's just the begining) and never I was disappointed with them service, them quality and them fast responding customer online service the best thing, that they give to you special gifts when you make order more than 30usdThey are the only website store who do that This is the advantages on the dealsmachine.com: - The quality service are top - The shippment process is fast - The shippment service is fast too - The customer service online are great, (always solves issues verry hurry) - Some great gifts given for free after making order more than 30usd - The product price are always very low than the other online shopping website - They give you by email, great discount, and lot of DM points to convert it to dollars - Great promotions are on Dealsmachine What about Cons: Simply nothing to say, i've never live a problem or issue with them Dealsmachine; You are the top Thank you so much for your great service

This started off as a great experience, then slowly turned into the worst experience of my life The product they sent me had a faked amount of RAM (most of their phones are from what I researched even if its only by 48, as 2GB is calculated as not like my phone reads) and was shorted about 1GB of internal memoryThen the phone kept freezing because it was trying to swap to my carriers old 2G network which has been deactivated for over 1YRI emailed DM and their CSR told me I had to return the phone for a replacement even though all they had to do was send me proper instructions from manufacturer on how to force phone to save settings in engineer mode for removing the 2G networks (that is literally all it takes for my problem to be resolved)Told me to pay for repair out of pocket and they would reimburse me up to 80% of phone valueWhen I could not find a single repair center to assist me because they have not encountered this phone before, DM insisted that I sent to Shenzhen China to get replacementTold them they sent me product that manufacturer faked specs on and they can either resolve my issue or refund me my moneyCSR told me they will not refund me but kept insisting I send phone to China BUYER BEWARETHEY ARE ALL NICE AND HELPFUL UNTIL THEY HAVE YOUR MONEY, THEN YOUR SCREWED AND STUCK DOING THINGS OUT OF YOUR POCKET!

ENGLISH//
Hi! I bought a smartphone from Dealsmachine (www.dealsmachine.com) for 170€, concretely a Kingzone Z1, but it happened to have a screen fail, so I had to give it backI paid for the shipment and they got the phone back, and after that I've been a whole year talking to them trying to get my money back, but all I have obtained has been nothing but lies, telling me they will refund me the money after 2-weeks, later in 3-days, later after another 3-working days, later after another 2-days, later between 7-days and last time between 3-working days
In every moment I've treated them with respect and kindness, I recorded a video for them to see the screen fail, I talked to my bank to check there was any problem with my account, I gave them a second bank account number to refund the money and I've been waiting for a whole year to get my money back, but thieves are thieves and as I've checked by myself, I'm not going to see that money again, so the only and last thing I can do is telling you what they do for you not to fall in the same trap as me and buy there, you'd better buy in other online store and if possible, in a bricks-and-mortar one
I leave the video of the screen fail recorded by me:
https://www.youtube.com/watch?v=gmRx5Hw1bGU
and the screenshots of the conversations with them:
https://onedrive.live.com/redir?resid=D***&authkey=!ALaxQ2KveXbw4QQ&ithint=folde...⇄ /> ESPAÑOL//
Hola! Yo compré por Dealsmachine (www.dealsmachine.com) un móvil por 170€, concretamente un Kingzone Z1, pero resulta que tenía la pantalla defectuosa, así que tuve que devolverloPagué el envío de vuelta y recibieron en teléfono, y después aquello he estado todo un año hablando con ellos e intentando recuperar mi dinero, pero todo lo que he obtenido no han sido mas que mentiras, diciéndome que recibiría el ingreso tras 2-semanas, después de a días, después tras otros 2-días, después de entre a días y la última vez de entre a días laborales
En todo momento los he tratado con respeto y amabilidad, les grabé un vídeo para que vieran el fallo de la pantalla, hablé con mi banco para comprobar que no había ningún problema con mi cuenta, les di un segundo número de cuenta bancaria para que me ingresaran el dinero y he estado esperando un año entero para recuperar mi dinero, pero los ladrones son ladrones y como he comprobado por mí mismo, no voy a volver a ver mi dinero de nuevo, así que la única y última cosa que puedo hacer es deciros lo que hacen para que no caigáis en la misma trampa que yo y compréis ahíMejor que compréis en otra tienda online o sí es posible, en una tienda física
Os dejo el video del fallo de la pantalla grabado por mí:
https://www.youtube.com/watch?v=gmRx5Hw1bGU
y las capturas de pantalla de las conversaciones con ellos:
https://onedrive.live.com/redir?resid=D***&authkey=!ALaxQ2KveXbw4QQ&ithint=folde...⇄

Do not buy from them they took my money for two monthsThen refunded me with out contacting meMy order number was ***They just sell hopes and dreams

everything looks nice in this website store until you need to get warrany as they promiseI purchased a phone after about a month of use the phhone stop working
I made contact with support and they tald me to sent them the phone back
and gave me an address to send the product
so far went greatI was told to send the product only by regular mail which I did
after about weeks I see that the package was deliverd I made contact they claim that the package never arrived, I sent them a track that confirming that the package was delived, and from that moment they stop to answer my mails
and ignoring me
learn from my experience and not to buy from this store

I can only recommend the page!
I have bought in the last few months Mobile Phones and I am very happy with the price and the qualityMy order *** was shipped out in hours and arrived quickI will continue to shop on this side of the futureThe customer service is friendly and ask answered very quicklyI can recommend this site if you are looking for good quality at a good price!
Thanks
Jan

Crooks!!!! Never do business with them!!!

Horrible experience Changed terms of payment after the sale:
I placed an order for electronics devices for a small business via their store's default payment method, PayPal After the purchase, I received a message from Dealsmachine requesting I provide proof of identity through an unencrypted connection I declined and asked for alternative options to provide the information, which they were not able to provide I finally provided the information they requested through a secure method I provided and Dealsmachine then changed their request to get my PayPal account status changed to verified, which I declined to do since that requires giving PayPal direct access to a bank account Dealsmachine then told me I could now only get my order if I paid via wire transfer or Western Union transfer, which directly contradicts Dealsmachine's written payment policy The full purchase amount had been processed through PayPal, so they have my money, but now they want me to wire more money to a foreign entity after unilaterally deciding to change the terms post-sale I have filed a dispute through PayPal and canceled the order, but this has been a giant waste of my time and reeks of unsavory business practices

I am rejecting this response because:
They claim to have sent me many emails or contacted me...they have not Show me evidence of sending the information that I requested!! The last email from your company was on Feband it just said my ticket was closed and if I want to open a new ticket I could do so(Which would be pointless!)
Again, this company is not being trustworthy They have my ticket numbers and my email address
I actually don't even want to deal with this company any longer I feel that by sending in the broken tablet, I will be waiting for a long time before they return a refund I believe they should just refund my money without me having to send in the broken item
This was a gift recieved in early January and it is now March 13, 2014! Terrible customer service
Here are my two previously submitted ticket numbers once again: *** and ***
Sincerely,
***

Perfect experienceEverything I ordered arrived earlyIf not in stock, in two days I had the money to your PayPalI will definitely order again

Love this site! I have ordered many smart phones from this site
Everything came in good condition and work very well, I do not have any problem wit the items that I gotAnd the items are in a very cheap priceFast shipping, received on timeNice package They are great with the customer service and always respond fast to any problems or concerns you haveThere are always coupons and discounts available
I would will buy from dealsmachine again and again