dealsmachine.com Reviews (73)
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dealsmachine.com Rating
Description: Online Retailer, Home Electronics, Cellular Telephone Equipment & Supplies, Computers - Dealers, Computers - Supplies & Parts, Hobby & Model Construction Supplies - Retail, Toys - Retail, Video Games - Dealers, Watches - Dealers
Address: ShenZhen, California, United States, 51805
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I have not had any problems at all with DealsMachine. The 6 to 8 week shipping is just that. Shipping, And not the fault of DealsMachine. They send out the products in plenty of time while the postal service takes it's time in shipping. I will not fault a company for something the postal service does.
It is one of the best websites where you can buy a lot of quality items, they are very serious and i'm very happy with them. I will buy again.
Es uno de los mejores sitios donde poder compara muchas cosas de calidad, son serios y estoy muy contento con ellos. Volvere a comprar.
Review: Don't let the sweet name aHappyDeal.com, their 5-star user rating and their cheap price fool you.....
Next time when you shop on internet, check the web store's Revdex.com rating first. Recently, I had a bad experience dealing with aHappyDeal.com. Surprisingly, they have a 5-star rating from 466 reviews.
However, aHappyDeal.com is rated the lowest F on a scale of A+ to F on the Revdex.com official web site. Which one will you believe? a 5-star user review? or, a F ranking on Revdex.com (Revdex.com) official web site?
Please check the following link at Revdex.com (Revdex.com) official website:
http://www.Revdex.com.org/northeast-california/business-reviews/home-electronics...⇄ />
I bought the BC133, the 13.3" AndroidBook from aHappyDeal.com
Wow! The 13.3" is the largest screen size for an AndroidBook on the market today. Very cool?!
Honestly, I feel very DUMB for my bad judgment. YES, the screen is the LARGEST one you can find for an AndroidBook today. However, its performance is even slower than the old iPhone 4. Can you believe it? A computer runs slower than a smartphone?
Please visit
for the full product review, including photos, proofs, test results and all correspondences with aHappyDeal.com
You might think if you don't like this product, simply return to vendor and ask for a refund. Well, you need to think it again.
The product cost is $151.29. The total invoice amount (including shipping and insurance) is $185.27. They will only refund $151.29 to you.
Furthermore, you need to return the product to
Room 201,2rd Floor,Building 8,Zhongxin Industrial City, Chuangye Road, Nanshan District, Shenzhen Guangdong Province, XXXXXX China.
The buyer (you) is responsible for all the return cost and must provide an online tracking number.
Let us do a simple math here.
You paid total $185.27, but just get a refund of $151.29
You already lose $33.98
Your return shipping cost is $71.55
You lose another $71.55 (As an individual, you cannot get a volume discount shipping rate.)
You received the refund of $151.29. Deducting your loses, you actually only received 151.29 - 33.98 - 71.55 = $45.76
Wasting so much time and money, you will receive a net refund $45.76. Will you be happy? What is the loss of aHappyDeal.com? They simply refurbish, repack and reship to the next victim. Please circulate and distribute this review to your friends so that the company will respect the consumers by providing us quality products and services.Desired Settlement: Buyer shall not be responsible for the shipping and return freight for the defective item received. Therefore, I humbly request for the following things:
1 A full refund of $185.27
2 A PAID DHL shipping label with return address
3 Additional triple damage of $600 to compensate buyer's time loss.
Business
Response:
Business' Initial Response
Dear [redacted],
Thank you for being kind enough to tell us about your experience. It means a lot to us because it gives us an opportunity to improve.
The order has been resolved for you now, you do not need to return the device, and you can check the refund in your PayPal account, hope your understanding anyway, we had tried our best to make you satisfied.
Since you can read the information about about policy:
http://www.ahappydeal.com/m-article-id-102.html
We will learn from this and strive even harder to improve the shopping experience for all of our shoppers. We want to make Ahappydeal a great place that provides the best possible experience for every one of our customers.
I want to offer my sincerest apologies to you for the issue.
Kind regards,
Consumer's Final Response
(The consumer indicated he/she DID NOT accept the response from the business.)
Your responses are worthless but costs me time and money. You failed to comply with my triple damage request for additional $600.
I am not alone. Please click the link to read all victims statements.
https://www.google.com/products/seller?q=bc133,+13.3%22+android&zmi=ahappydeal.c...⇄ />
aHappyDeal.com purposely discourage customers' returning products to them by using the following strategies:
1 Ask customer provide order number and SKU number
2 Ask customer return product to CHINA with a tracking number and at customer's expense.
3 They only refund product cost but nothing else.
They never publish my comment on their user review column. They only select and publish positive comments. The result of customer reviews is 4.9 out of 5.0 as shown in the following link:
http://www.ahappydeal.com/m-review-a-view_review-goods_id-XXXXXX.htm
On the other hand, their Revdex.com ranking is F on a scale of A+ to F. Please see the link below:
http://www.Revdex.com.org/northeast-california/business-reviews/home-electronics...⇄ />
The government shall shut down this company.
Business' Final Response
Dear [redacted],
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
You told us the problem is the Wrong AC adapter, GPS not working at the beginning.
So we are trying to solve the problem by sending the right AC adapter, and help you to let the GPS working. Since you said you do not accept idea, we advice to return, all this is according to our policy; we would like to offer you refund after you returned all the items.
And at the end, we refund you all the moment you paid and you do not need to return. That is what we can do for you, send you the device, and refund you all the money, we had nothing now.
Hope you can understand all the procedures we process are according to the policy and offer the best we can beyond the policy now.
All customer feedback is vital for us, whether good or bad, so we are grateful to learn about this customer's experience.
Anyway, I want to offer my sincerest apologies to you for the issue.
Kind Regards,
Ahappydeal Customer Service staff
Over the past 2 years, I had bought about 10 products from Dealsmachine ranging from Android cell phones, DVR Dashcam recorder for the car, Bluetooth headphones, LED light bulbs, IPad cover case, and had just ordered a smart watch and a mobile poer bank from them 3 days ago. All the items that I had ordered earlier had arrived in good condition and on time as scheduled. I am very happy with their service and will continue to ordered more items from them in the future.
They send my order wrong zip code so a different suburb came up and was not delivered. Now my order is with a mailing company that have told me that dealsmachine must send them the correct address. So I have contacted dealsmachine and they tell me they can not change the address until it is delivered. Customer service is TERRIBLE!!!!!!!! All they have to do is send emails to the shipping company to correct the address but they refuse to do so!!! DON'T EVER DEAL WITH THIS COMPANY
I will post again if I ever receive it !
Review: in ordered Cell phone tablet etc. paid 270.46 I got eh merchandise DHL from CHINA but cell phone doesnt work I paid to unlock ect but I cant watch,
I called tend up sending it to china the 530 no answer number fax and Chinese recording emailed them where to return the merchanide here in America no answer for while dispute it on my credit card but they use paypal. shipment came from china thru DHL if I sent it back 148.00 its going to cause me I sent it thru USPS but they don't accept watch and batteries I sent it anyway, they need to prove this business they are maybe using ficticious people in US I sent it usps 61.00 usd I don't know if they got it
they need to credit me back thru paypal. and please send us an address in theUS to return the merchandise, they also not returning calls or emails by the time they return emails its too late. merchandise doesn't work. Desired Settlement: please call paypal to credit my money bank to the bank. the bank wont release my money until paypal respond. to chase I returned the merchandise already. I also emailed them the confirmation.
Business
Response:
Initial Business Response
Dear [redacted],
Thank you for taking you time to write review. We really appreciate the feedback. I want to extend my sincere apologies for the problems you have experienced. We have the warranty about the defective item on our website. You can return the defective products to exchange a new one or get the refund.
Once again, we are really sorry for the problem that you encounter, we have sent you email to contact you to fix the problem. Please keep contact with us, we will do our best to deal the problem for you. Thank you for your cooperation.
Kindly
Ahappydeal Customer Service Manager
Review: 1) Paid extra for fast delivery however shipment was initiated only 5 weeks later (paid on 20-SEP-2015 but shipped on 24-OCT-2015). 2) Arrived unwanted item and the company refuse to provide [redacted] directions as of 07-DEC-2015.Desired Settlement: There is 2.5 months passed since order and no settlement. At this point I do not have trust in the company's policy, I want full refund include extra shipping, customs and taxes I paid. If they want their item back then prepay shipping and I will send it back.
I can only recommend the page!
I have bought in the last few months 2 Mobile Phones and I am very happy with the price and the quality. My order [redacted] was shipped out in 24 hours and arrived quick. I will continue to shop on this side of the future. The customer service is friendly and ask answered very quickly. I can recommend this site if you are looking for good quality at a good price!
Thanks
Jan
everything looks nice in this website store until you need to get warrany as they promise. I purchased a phone after about a month of use the phhone stop working.
I made contact with support and they tald me to sent them the phone back
and gave me an address to send the product.
so far went great. I was told to send the product only by regular mail which I did.
after about 3 weeks I see that the package was deliverd I made contact they claim that the package never arrived, I sent them a track that confirming that the package was delived, and from that moment they stop to answer my mails
and ignoring me.
learn from my experience and not to buy from this store.
Ordered an item on September 5, 2015. Still have not received it as of October 15, 2015. I have contacted them multiple times with no response whatsoever. I try to remove myself from their email list and it's impossible so I'm being bombarded with email blasts to buy something else. If I try to create an account in order to submit a trouble ticket complaint, it tells me over and over I'm not typing the CAPTCHA number correctly (but I am--over and over). This place is nothing but a scam. Luckily my credit card company refunded my purchase price, but I consider them nothing but a total sham business-wise. BUYER BEWARE.
Do not buy from them they took my money for two months. Then refunded me with out contacting me. My order number was [redacted]. They just sell hopes and dreams.
Love this site! I have ordered many smart phones from this site.
Everything came in good condition and work very well, I do not have any problem wit the items that I got. And the items are in a very cheap price. Fast shipping, received on time. Nice package They are great with the customer service and always respond fast to any problems or concerns you have.. There are always coupons and discounts available .
I would will buy from dealsmachine again and again
Dealsmachine.com is a scam. After you paid for your order, they just send you some fake shipping information but you never receive your ordered item even after you've waited way past their estimated delivery date. When you inquire about it, they just say you did not buy a tracking number and the order cannot be tracked. They simply ask you to keep waiting. ..