We were to have an appointment at 9:00 A.M. but our service person was delayed. ARS called us to explain the problem and then called again to say that Joe was on his way. He was only thirty minutes late but the two calls were certainly appreciated.
Joe did a very thorough job of checking all parts of our HVAC system. We were very happy with the service given.
Kyle c was extremely knowledgeable and professional. He made sure we were pleased with the work and took my husband around and showed him all the upgrades and improvements. What a great company. His assistant came back in and collected all the drop clothes and swept up. Didn't know they were even there.
Everyone I spoke with and dealt with at ARS during the purchase and installation of our new HVAC system was incredibly helpful and definitely stood out. These guys went above and beyond to be respectful of my time, my space, and my family's schedule. I definitely appreciate how honest and helpful Jason was during the sales process, and the crew who performed the installation were absolutely wonderful! They worked incredibly hard throughout the process, and made sure they were respectful of my space, which meant a lot. I highly recommend this company!
Michael B service technician was courteous, informative and knowledgeable. This is our first experience with the firm and it was one of the better service calls we have ever had.
I now have a name and a firm I can trust for future work with the HVAC systems..
I have used ARS to install new heating & air systems in two of my homes in Wilmington, NC. In my most recent experience I was very pleased with the price of the Carrier heat pump we bought. The installation was completed the next day and was done competently.
In the past I had some disputes over excessive repairs on a substandard Amana hybrid system (gas-electric) we had. Because this is a national company with one phone call I was able to get quick and action and a free repair. ARS is an excellent company.
I was very happy with the service provided by ARS Wilmington.
They were reachable on the phone (whereas many other similar companies are not) also on weekend. Responded promptly, provided professional service quickly and courteously.
Excellent service. Technician was polite & very professional. We are always very happy with ARS's service. Ingrid J.
Very conscientious and courteous.
Joe D did a great job
We were to have an appointment at 9:00 A.M. but our service person was delayed. ARS called us to explain the problem and then called again to say that Joe was on his way. He was only thirty minutes late but the two calls were certainly appreciated.
Joe did a very thorough job of checking all parts of our HVAC system. We were very happy with the service given.
ARS Team, Belinda and Raul were very professional and courteous. Raul was very knowledgeable and helpful to me.
Kyle c was extremely knowledgeable and professional. He made sure we were pleased with the work and took my husband around and showed him all the upgrades and improvements. What a great company. His assistant came back in and collected all the drop clothes and swept up. Didn't know they were even there.
Everyone I spoke with and dealt with at ARS during the purchase and installation of our new HVAC system was incredibly helpful and definitely stood out. These guys went above and beyond to be respectful of my time, my space, and my family's schedule. I definitely appreciate how honest and helpful Jason was during the sales process, and the crew who performed the installation were absolutely wonderful! They worked incredibly hard throughout the process, and made sure they were respectful of my space, which meant a lot. I highly recommend this company!
Great team of installers, super professional and went the extra mile which is not seen very often these days. I thank them very much.
Michael B service technician was courteous, informative and knowledgeable. This is our first experience with the firm and it was one of the better service calls we have ever had.
I now have a name and a firm I can trust for future work with the HVAC systems..
I have used ARS to install new heating & air systems in two of my homes in Wilmington, NC. In my most recent experience I was very pleased with the price of the Carrier heat pump we bought. The installation was completed the next day and was done competently.
In the past I had some disputes over excessive repairs on a substandard Amana hybrid system (gas-electric) we had. Because this is a national company with one phone call I was able to get quick and action and a free repair. ARS is an excellent company.
I was very happy with the service provided by ARS Wilmington.
They were reachable on the phone (whereas many other similar companies are not) also on weekend. Responded promptly, provided professional service quickly and courteously.
All parties were courteous, professional and informative.