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DriveTime Reviews (1296)

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User Reviewer2164152 time 03.12.2016

I spoke with a customer service representative about the BBB complaint. She essentially said that the company could not do anything for me unless I went through legal channels. She also told me that the other customer service representatives were incorrect in telling me that inspection reports could be sent to me. She also told me that they were incorrect in telling me thatif I had purchased the extended warranty they would be able to help me. I will be seeking legal representation and contacting the Attorney General.


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User Reviewer2164212 time 03.12.2016

The response from Drivetime while appearing professional in manner was still not acceptable.  Yes I am behind on my payments as I have had to spend so much money of our pocket for all of the expenses that have been incurred from not having a reliable vehicle.  The upload button on this website will only allow me to upload 4 items.  I have 12 different receipts for items including a few from the companies response and multiple that were not listed.  Example:
 
-$100 deductable for the fuel pump that Sark's auto told me needed to be replaced.  Less than 24 hours Later another $514 not covered under warranty was forked out for the TIPM unit through *** * Dodge.  
-$100 deductable for the transmission I had replaced Sark's auto within 2 weeks another transmission has to be put in as you guys would only authorize a used transmission to be put in.  
$150 *** * Dodge for evaluating the O2 sensors in the vehicle and need for computer reprogram.  
-$100 deductable Alternator...  $435 for tires, and balancing ****** ****, $317.89 Lower control arm.  $500 something for tune up wires etc, Hundreds in tow bills not covered in warranty.  Being upside down on a vehicle and not being able to get a ride to work to pay for the vehicle that you owe more than the worth on.  Apparently priceless.  I would like to submit for review all of my receipts I have spent on this vehicle.  Drivetime's only answer has been if you would like to turn the vehicle in it will go poorly on your credit.  Thanks Drivetime.  It is sad when you have to file a BBB complaint for someone in customer relations to pick up a phone and call you back.


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User Reviewer2164158 time 02.12.2016

Re: Complaint # ********
serif;">  Dear Ms. Hill,   Thank you for bringing this matter to our attention. We appreciate the opportunity to address our customer’s concerns. On December 17, 2015, our customer entered into a Simple Interest Retail Installment Contract with DriveTime when he purchased a 2008 Chevrolet Impala. All DriveTime vehicles come with a 30 day/1,500 mile limited warranty and the option to purchase a Vehicle Service Contract. Our customer opted to purchase a 5 year/50,000 mile Vehicle Service Contract (VSC), administered by Aeverex. Attached you will find the Simple Interest Retail Installment Contract, Limited Warranty, and Vehicle Service Contract for your reference. All DriveTime vehicles are thoroughly inspected prior to sale at our DriveTime inspection centers. Parts that fail inspection are replaced. However, if a part is functioning at the time of inspection, there is no need to replace it. Page one of the Customer Delivery Checklist under Important Reminder, states: “Our focus of the multi-point inspection is primarily the safety and reliability of your vehicle…Please ensure you are comfortable with the condition of the vehicle prior to purchasing.” If our customers are dissatisfied with their purchase for any reason, DriveTime offers a Vehicle Return Program that allows them to return the vehicle and terminate their Simple Interest Retail Installment Contract within the first five days of their loan. Please refer to page 1 of the Retail Purchase Agreement, under Vehicle Return Program: “We will give you the ability to return the Vehicle to DriveTime and terminate this retail installment contract so long as you return the Vehicle: 1) To the DriveTime dealership where you purchased it within five calendar days…no later than the close of business on the fifth calendar day….” On December 21, 2015 our customer contacted DriveTime Customer Relations to discuss concerns he had with his tires.… (continued in the full version submitted to the BBB)


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User Reviewer2164206 time 01.12.2016

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID ********* and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
****** *******


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User Reviewer2164228 time 30.11.2016


I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I don't understand how a company can't address the issues within a complaint but rather repeat themselves with the same answers and won't do a proper investigation to find out what happened with a customer's complaints. They aren't trying to address the issues or complaints that I have and that is proof in the answers they have continue to give and the refusal to do an investigation and admit there were mistakes made on the behalf. Since my initial complaint they have yet to do a thorough investigation but rather give a scripted answer and with the last answer they felt it wasn't even worth their time to give a complete answer because if I only missed a payment from August 2014 to December 2014 in the amount of 179.74  how do I owe 435.48? If the amount I owe now is smaller than the amount they stated on the last answer and the days was fewer how do I owe a smaller amount but the amount of days has increased. Drivetime continues to try and manipulate and say things that aren't true and yet fail to address any concerns or issues that I have and as a company I would thing they have more integrity and honor and would value their customers and try and address any and all issues they may have. Drivetime has yet to address the issues of the amount of money they say I owe, they have refused to do an investigation into whether I was given information regarding my account, and they refuse to admit that there were some mistakes made and as a company they need to correct those so that it does not damage me or my husband credit. At the time I made a due date change and there was a change why did I not receive an updated payment schedule or was told that information? If I was behind on my payments why would it take almost a year to give me this information and when I asked how was that possible I was never given information that made sense or added up with the amounts? Why is Drivetime not able to answer questions about how they came up with the amounts or where my money was applied to? If my payment is 203 and Drive time says I owe 179 how is that possible when it doesn't add up and drive time can't answer the question or explain how it got to that amount? I'm not looking for a handout but a fair and justice investigation and no damage to my credit. I don't want a handout but rather some answers to my questions and concerns and no damage to me or my husbands credit. I don't accept their offer of a deferment because it doesn't address my issues and doesn't hold Drivetime responsible for anything. If I as a customer have to be responsible shouldn't Drivetime be held to the same standards? If I as a customer have concerns and questions shouldn't Drivetime as a company address those issues rather than refusing to do an investigation and give a 25 dollar credit as if that addresses the issues when it doesn't? If I was told that I had missed a payment I could have made that payment if it was truly owed since it was 10 months ago and I would not have any risk to me or my husband credit? If I had missed another payment why wasn't I told that I had missed two payments when these events occurred? Why did it take for Drivetime to say that I missed payments and that I was 30 days late after I questioned the amounts and how they came to these figures? Drivetime needs to do what is right and that is a thorough investigation. I am not looking for a handout but a fair and just investigation instead of some scripted answers that don't address the problem or situation the a customer has concern's about. I don't accept Drivetime response because they aren't addressing the issue but rather is trying to make be accountable for something that isn't my fault but rather theirs. How does Drivetime get 10 days to address a complaint and I only get 3 and they give the same answer to each answer or complaint that is presented to them? I would like to be treated fair with respect to my complaint and would like Drivetime to do justice in regards to this complaint because I don't feel they aren't addressing the issues but rather just giving an answer or an offer so that the BBB can say they made an offer and I refused it and how is that fair? Can Driveitme explain how they got to these numbers and where my money went? Can Drivetime do an investigation that is fair and just and not just give an answer so BBB can side with them.
Regards,
****** ******


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User Reviewer2164180 time 30.11.2016

I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.On May 15th when the vehicle was picked up and driven it continued and continues to shake violently at various intervals. The vehicle might be hazardous to drive. The vehicle had been in another shop and rewired to not show that the check engine light was on. Each mechanic that it was taken to stated that the vehicle was in seriously bad repair. I am afraid it will not last long due to the issues it has.  Also, DriveTime did not divulge pertinent information to us at the time of the sale. As stated by the Kia dealership, the transmission has been re-manufactured and computer issues continue to exist so there is no way to run a clear diagnostic on it. We would like to be fully reimbursed for the cost of towing and the cost of the rental, and cost of taxi rides to work and other important appointments, and/or given a newer and better vehicle or decrease the total cost of the vehicle to 6,500 and interest to 7.5 percent annually. This was not our fault. We were over charged for the vehicle to a tune of 15,000 dollars for a used kia with 120,000 miles on it and an interest rate that is amazingly too high. A credit of 25.00 is ridiculous. I just hope Drive Time will make this right and fair. We have a time bomb on our hands.  I appreciate the BBB for being so fair in this time of trouble. I would never sell someone something I could not use myself. I want to also request that Drive Time improve it's standards for 5 point check because this vehicle is lemon material.Regards,******* *******


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User Reviewer2164202 time 29.11.2016

December 12, 2016
 
Better Business Bureau
Ph. (602) 212-2232
Fax (602) 263-0997 
 
Re: Complaint # ********
 
To Whom It May Concern:
 
Thank you for bringing this matter to our attention. We appreciate the opportunity to re-address our customer’s concerns.
DriveTime had provided our customer with a credit of $25.00 towards her principal balance as a gesture of goodwill. This credit was not provided as a resolution of her concerns.
At this time, DriveTime has received invoices for our customer’s repairs. The invoices that we received did not show as a paid receipt. On December 9, 2016, DriveTime spoke with our customer and informed her that we would need a paid receipt in order to review further for an amicable resolution. DriveTime will be reviewing our customer’s paid receipts once we receive them.
We apologize for any confusion or inconvenience this matter may have caused. DriveTime thanks the Better Business Bureau for their ongoing support. Should you have any questions or concerns, please contact us by calling us at ************.
 
Sincerely,
 
Jeremy R.
Customer Relations
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User Reviewer2164214 time 29.11.2016

Yes , I remembered signing this document . But with the intention I did not have other engine issues in conjunction of the uncovered spark plugs . They have been not forthright in their intentions of selling preowned vehicles .I am still gathering tickets from the auto repair shop to send them...


 I did not expect to have major issues beginning one month after purchase and ongoing . I am highly disappointed in their actions . I regret the day I have done business with them . which is a consumer issue .  So no I need assistance from the BBB on this matter .


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User Reviewer2120703 time 28.11.2016

October 2, 2015 BetterBusiness BureauPh.(602) 212-2232Fax(602) 263-0997   Re: Complaint# ******** To Whom It MayConcern:  Thank you for bringingthis matter to our attention. We appreciate the opportunity to re-address ourcustomer’s concerns.On November 5, 2014, ourcustomer entered into a Simple Interest Retail Installment Contract withDriveTime when he purchased a 2009 Jeep Compass. Attached is the SimpleInterest Retail Installment Contract for your reference.On May 27, 2015, ourcustomer contacted DriveTime’s Total Loss Department to inquire on the processto file an accident claim. Our customer was advised that his original insurancehad expired and he would have to file a claim with his primary insurancecarrier if applicable. Our customer indicated he did not have primaryinsurance. Our customer also inquired into reinstatement of his previousinsurance since it was his understanding that his insurance was included in hispayment. Our customer was informed that ARS is unable to reinstate the previousinsurance policy. We also confirmed with the dealership that they understandthat the insurance is not included in the payment and that they are notrepresenting that to our customers. However, in an attempt toprovide assistance, DriveTime advised our customer that we will need to inspectthe vehicle for the total amount of damages. DriveTime’s Total Loss Departmentadvised that after appraisal, the Gap Addendum would apply to the vehicle if itis deemed as a total loss. This will not cover the total loss but will reducehis loan balance by the amount of his loan that exceeds the fair market valueof his vehicle.On June 3, 2015, DriveTimereceived notification from a third-party that the vehicle had been impoundedand labeled as abandoned. On June 19, 2015,DriveTime exercised our contractual right to recover the vehicle. On page 3 ofthe Simple interest Retail Installment Contract under the section labeled“default” it states: “You will be in default if any one of the following occurs… 8.The Vehicle is lost, damaged beyond repair, or destroyed or any other eventthat occurs that causes us to believe that our prospects for payment orrealization upon the Vehicle are impaired…. Additionally, we may take back(repossess) the Vehicle.”After the vehicle wasrecovered the vehicle was deemed as a total loss. At that time, the GapAddendum was applied to our customer’s principal balance as well with all feesassociated with the recovery of the vehicle. The vehicle was then sold atauction in which the proceeds applied to our customer’s principal balance.After all funds were applied to the account, our customer’s principal balancereflected as $6,247.59. On July 7, 2015, ourcustomer’s credit history was automatically updated as a Charge-off involuntaryrepossession since the vehicle had been recovered by DriveTime as assumed abandoned.On August 28, 2015, DriveTimecontacted our customer in regard to settling the account. We advised ourcustomer we would be willing to settle his account as Settled Charge-Off orDelete the Trade Line, under the following circumstances:DriveTime agrees to:Waivedeficiency balance of $4,685.69Submitan update to all three (3) major Credit Bureau reporting agencies to reportDriveTime trade line as SETTLED CHARGE-OFF or Delete Trade LineIn exchange, Customeragrees to:Remitpayment to DriveTime via certified funds in the amount of $1,561.90On August 29, 2015,DriveTime emailed and mailed our customer a copy of the attached settlement forhis review. We advised our customer once a signed copy of settlement andcertified funds were received, DriveTime would update the credit bureaus reportingas Settled Charge-Off or delete the trade line per our customers preference. On September 29, 2015,DriveTime contacted our customer to ensure he had received the settlement offerand was aware of the steps to complete to satisfy the requirements. Ourcustomer was unable to confirm that he had received the settlement. At this time, we have notreceived a signed settlement or payment from our customer. We encourage ourcustomer to contact our customer relations department in regard to thesettlement agreement at 800-965-8043.Weapologize for any confusion or inconvenience this matter may have caused. DriveTime thanks the Better BusinessBureau for their ongoing support. Should you have any questions or concerns,please contact us by calling us at *************  Sincerely,  Justin M.DriveTimeCustomerRelations


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User Reviewer2121727 time 28.11.2016

** ******* ****** ** ******** **** ***** ********* **** ********** ** *** ********** *********  ** *** ***** *** *** ****** ** ****** ******* ****

I have reviewed the response made by the business in reference to complaint ID...

********, and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
***** *****


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User Reviewer2122503 time 28.11.2016

Thank you for bringing this matter to our attention. We appreciate the opportunity to address our customer’s concerns.
On May 10, 2014, our customer entered into a Retail Installment Contract with DriveTime when she purchased a 2010 Chrysler 300. Our customer elected...

to purchase a 3 year/36,000 mile vehicle service contract, administered by Aeverex. Included you will find the retail installment contract and vehicle service contract agreement for your reference.
We have made several attempts to contact our customer to discuss her concerns, but have been unsuccessful. On September 17, 2014, we sent a letter via certified mail to our customer’s address on file. The purpose of this letter is to inform our customer of our attempts to reach out to her. We encourage our customer to contact our Customer Relations department at ***-***-****, to discuss her concerns.
As a goodwill gesture, DriveTime has applied a $25 credit to our customers’ principal balance.
DriveTime thanks the Better Business Bureau for their ongoing support. Should you have any questions or concerns, please contact us by calling us at ***-***-****.
Sincerely,
DriveTime
Customer Relations


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User Reviewer2120459 time 28.11.2016

February 11, 2016

******* ****
Better Business Bureau
Ph. (**** ********
Fax (602) 263-0997 

Re: Complaint # ********

Ms. *****

Thank you for bringing this matter our attention. We appreciate the opportunity to re-address our customer’s concerns.

Without any new information, DriveTime is unable to further assist our customer. We encourage our customer to contact our customer relations department at ************ if she has any additional concerns.

We apologize for any confusion or inconvenience may have caused. Should you have any questions or concerns, please contact us by calling us at ************.

Sincerely,

Justin M.
DriveTime Customer Relations Department
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User Reviewer2122511 time 28.11.2016


I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
******* ********


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User Reviewer2122515 time 28.11.2016


I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,***** ********


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User Reviewer2121501 time 28.11.2016

Thank you for bringing this matter to our attention. We appreciate the opportunity to address our customers concerns.
On November 29, 2013, our customer entered into a retail installment contract when he purchased a 2005 Toyota Camry. At the time of sale, our customer...

purchased a 3 year/36,000 mile limited warranty. The retail installment contract and warranty agreement are included for your reference.
We have attempted to contact our customer and would like to reach an amicable resolution.  DriveTime encourages our customer to have the vehicle diagnosed at a Toyota dealership Service Center. Once a diagnosis has been completed, we will review it for possible assistance.
As a goodwill gesture, DriveTime has applied a $25 principal only credit to our customer’s account.            
DriveTime thanks the Better Business Bureau for their ongoing support. Should you have any questions or concerns, please contact us by calling us at ***-***-****.
Sincerely, 
**** ********
DriveTime
Customer Relations


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User Reviewer2121765 time 28.11.2016

I accepted most of the offer.  I had asked for a full refund of monies.


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User Reviewer2122277 time 28.11.2016

Thank you for bringing this matter to our attention. We appreciate the opportunity to address our customer’s concerns. On July 19, 2014, our customer purchased a 2008 Chevrolet Impala from DriveTime that was mistakenly listed as a 2011 Chevrolet Impala on the Simple Interest Retail...

Contract that she signed. On August 8, 2014, our customer contacted DriveTime with concerns about her vehicle being listed as a 2011 instead of a 2008. We advised our customer to return to the dealership to re-contract into a loan with the correct information for her vehicle. Our customer was also given the option to transfer into a different vehicle if she so desired. On August 16, 2014, the contract was amended, and our customer entered into a second Simple Interest Retail Installment Contract with DriveTime for the same 2008 Chevrolet Impala, now correctly listed on all documentation. The principal balance on the new loan was lowered to reflect the correct price for our customer’s vehicle. Our customer also purchased a 5 year/50,000 mile Vehicle Service Contract administered by Aeverex. Attached you will find both the first and second Simple Interest Retail Installment Contracts and the Vehicle Service Contract for your reference. On August 19, 2014, our customer contacted DriveTime and advised that she was unhappy with the terms of the new contract. We advised her she was within the first five days of her loan, and per the terms of her contract, she had the option to utilize the Vehicle Return Program and return her vehicle.DriveTime offers a Vehicle Return Program, which gives our customers the ability to return their vehicles to DriveTime and terminate their Simple Interest Retail Installment Contracts. To participate in the vehicle return program, our customers must return their vehicles to the dealership within five calendar days. Attached is the Retail Purchase Agreement for your review.On September 12, 2014, DriveTime credited our customer’s account one payment as a goodwill gesture, due to the issues at the time of sale. Our customer has not contacted DriveTime with any further complaints since that time. At the time of sale, our customer was provided with an ******** ********* Vehicle History Report. The ******** ********* Vehicle History Report may indicate a prior accident record, a rental or government vehicle, if the vehicle was registered in a storm area, and/or any theft records. If any of these items were applicable, they would be noted in the Vehicle Information section on the ******** ********* History report. Per this report, our customer’s vehicle had not been in any reported accidents prior to purchase.On March 24, 2015, we pulled a new ******** ********* Vehicle History Report for our customer’s vehicle. At this time, the report still reflects that the vehicle has not been in any reported accidents. The ******** ********* Vehicle History Report is attached for your review.That same day, we contacted our customer and attempted to address her concerns. At this time, we are unable to accommodate our customer’s request to be compensated $5,175 for what she has paid into her loan thus far. Our customer stated she did not wish to speak to DriveTime further and advised she would continue to pursue this matter with the Better Business Bureau. If our customer is having any current mechanical issues with her vehicle, we encourage her to contact Aeverex at ###-###-####.We apologize for any inconvenience or confusion this matter may have caused. As a goodwill gesture, DriveTime has applied $25 to our customer’s principal balance. DriveTime thanks the Better Business Bureau for their ongoing support. Should you have any questions or concerns, please contact us by calling us at ###-###-####. Sincerely,DriveTimeCustomer Relations


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User Reviewer2122279 time 28.11.2016


I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
On the date said of July 19,2014 I was informed that I was purchasing a 2011 Chevrolet Impla. All paper work indicated that the vehicle named was a 2011. I was given a VIN # to give to my insurance company that pulled us as a 2011, also the key tag on the keys stated 2011. I was under the impression that I was gettinf a 2011 Impla.On July 21 as stated in my complant, the beginning of my unsatisfation after I found out that they sold me the wrong car. I had to wait about two weeks constatly calling Drive Time to speak to their manager ***** who was extremly busy then informed he was off / out of town. Thats when I decided to contact the Corporate Office. I was informed to go back to the dealership where I purchase the car to find another vehicle are redo a contract for the 2008. I asked the manager ***** will they sell this vehicle for a lesser price since it was a 2008. He stated he will call Corprate and see what they say, they only took off a small portion of the price and lower my payment by (16) sixteen dollars. I then was not please so I ask for my car back as I was inform to by another dealership who advise me that my interest rate was extremly high 22.764% for a 2008 Impla. I then was inform my car was sold and I couldn't get it back . Drive Time told me I had  five days to return the vehicle, but I was unaware it was a 2011. So I felt like I had no other choice but to keep this car. I changed insurance companies and found out that the vehicle was in an accident three months before I purchases it so that ******** ********* History Report was incorrect as well.If I was credited one payment as a goodwill gesture in September I wasn't informed and the reason I had not contacted Drive Time was because I had been in the hospital several times and was going another route to resolve my  concerns.So I am rejecting Drive Time response.
Regards,
****** ********


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User Reviewer2120753 time 28.11.2016

Dear Ms. ********,Thank you for bringing this matter to our attention. We appreciate the opportunity to address our customer’s concernsOn July 23, 2015, our customer entered into a Simple Interest Retail Installment Contract with DriveTime when she purchased a 2009 GMC Acadia. Our...

customer’s vehicle came with a 30 day/1,500 mile DriveCare Limited Warranty, administered by Aeverex. Attached you will find the Simple Interest Retail Installment Contract and DriveCare Limited Warranty for your reference.DriveTime offers a Vehicle Return Program, which gives our customers the ability to return their vehicles to DriveTime and terminate their Simple Interest Retail Installment Contracts. To participate in the Vehicle Return Program, our customers must return the vehicle to the dealership where they purchased within five calendar days. Attached is the Retail Purchase Agreement for your review.On July 27, 2015, the third business day after purchase, a repair facility filed a claim with Aeverex for an engine control module. Aeverex approved these repairs in full under the terms of the DriveCare Limited Warranty.On July 28, 2015, our customer contacted DriveTime about her mechanical concerns. She inquired into options for returning the vehicle and receiving assistance for out-of-pocket expenses she had paid for a battery. We informed our customer the process for utilizing the Vehicle Return Program and advised her we would review her out-of-pocket receipts for reimbursement. Our customer then returned the vehicle to DriveTime and terminated her Simple Interest Retail Installment Contract.On July 29, 2015, we issued our customer a reimbursement check for $181.54 for the battery that she had purchased.On August 11, 2015, our customer contacted DriveTime’s Customer Relations Department about the refund for her down payment. She verified that the refund for the battery had been received; however she had still not received the refund for her down payment. We confirmed that our customer had used a debit card to make her down payment. Page 2 of the Retail Purchase Agreement explains the refund timeframe of the Vehicle Return Program as follows:"If I paid my down payment by check or debit card, you will pay me and/or return my trade in by… 15 business days after my purchase of the vehicle."We informed our customer that we would have this check cut in house and shipped priority overnight via Federal Express.On August 13, 2015, we contacted our customer to notify her that the check had been cut and shipped. We advised her that the check was expected to arrive at the DriveTime dealership where she purchased the following day.On August 15, 2015, the check was delivered to the dealership and our customer retrieved it. We contacted our customer and determined she was satisfied with this resolution. We ended our correspondence on amicable terms.We apologize for any confusion or inconvenience this matter may have caused. As a goodwill gesture, DriveTime has mailed a $25.00 American Express gift card to our customer’s address on file.DriveTime thanks the Better Business Bureau for their ongoing support. Should you have any questions or concerns, please contact us by calling us at ###-###-####.Sincerely,******* *.DriveTime Customer Relations


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User Reviewer2122037 time 28.11.2016

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
******* *****   Iwould also like an explanation  as to why it took almost 2 months and a complaint to the Revdex.com to get this done. Also it took so long to get this done I had a blance of 36.21 that I had to pay before Capital One would close the account, so the 25.00 credit doesn't  mean much to me.


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Category: AUTO DEALERS-USED CARS

Address: 1720 W Rio Salado Pkwy, Tempe, AZ, 85281-6590

Website: http://www.drivetime.com/

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